Matrix / peer group

Adjacent encroachers — ordering, middleware & back-office

NOT point-of-sale systems. Products that integrate with or route around a POS — first-party ordering, delivery middleware, reservations, loyalty, labour, inventory and back-office platforms, and payment terminals sold without a POS. Tracked because they take capability territory from the POS, and compared only against each other.

24 products · 255 claims in scope · segments: FSR, QSR, bar, pizza, enterprise, franchise, multi-location · categories out of scope: order-capture, kitchen, hardware

Products
24
Claims in scope
255
Parity floor
78
Whitespace
122

The parity floor is the set of capabilities at least half this group’s assessed members ship — what a buyer here can take for granted. Whitespace is the set fewer than a third ship. Both are computed only over claims in scope for this group and only over members with an assessed value, so a specialist is never penalised for a capability its buyers do not want, and a vendor that publishes nothing does not drag the floor down.

There is no composite score and no ranking. The moment one number exists, that number becomes the report.

Menu, modifiers & pricing engine

ClaimAdoptionChowNowDeliverectOtterThanxUrbanPiperChowlyOloRestaurant365Stripe Terminal7shiftsAdyenCrunchtimeFourthFresh KDSItsaCheckmateMarketManNashOpenTablePaytronixPunchhQSR AutomationsResySevenRoomsUber Direct
menu-pricing-nested-modifiers
Supports modifier groups nested at least three levels deep, each level with independent min/max selection counts and a forced-selection (required) flag.		18%
n=20		No BPartial BYes BPartial BPartial BPartial BPartial BNo Bn/aNo BNo FNo FNo ENo EUnknown FNo FNo FNo FUnknown FNo FNo FNo FUnknown FNo F
menu-pricing-modifier-price-by-parent-size
A single modifier can carry different prices depending on the parent item and the selected size, configured as a matrix rather than by duplicating the modifier.		11%
n=22		No BYes BNo BNo BNo APartial BNo BNo Bn/aNo BNo FNo FNo ENo FPartial ANo FNo FNo FPartial BNo FNo FNo FUnknown FNo F
menu-pricing-fractional-placement diff
Supports fractional/sectioned modifier placement (at minimum halves, ideally quarters) with independent pricing per section.		0%
n=6		No BNo BNo BNo BNo AUnknown FUnknown FNo Bn/aUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
menu-pricing-half-and-half-rule diff
The half-and-half pricing rule is operator-configurable among at least two of: charge the higher-priced half, average the halves, or charge each topping at a fraction of full price.		0%
n=7		No BNo FNo BNo BNo AUnknown FNo BNo Bn/aUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
menu-pricing-topping-quantity-tiers
Supports modifier quantity tiers (light / regular / extra / double) with a configurable price multiplier per tier, distinct from adding the modifier twice.		12%
n=21		No BPartial BNo BNo BNo AUnknown FPartial BNo Bn/aNo BNo FNo FNo ENo FPartial ANo FNo FNo FYes BNo FNo FNo FUnknown FNo F
menu-pricing-size-style-matrix diff
Item base price can be defined as a grid across two variant axes (e.g. size x crust/preparation) with a per-cell price override.		14%
n=7		No BPartial BUnknown FNo BPartial ANo BNo BNo Bn/aUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
menu-pricing-included-allowance diff
Items can define an included-modifier allowance (e.g. three toppings included) that automatically charges only for overage and credits or forbids substitutions per configuration.		0%
n=7		No BNo ANo BNo BNo AUnknown FNo BNo Bn/aUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
menu-pricing-combos
Supports combo/meal construction where components can be swapped with a price delta, and the system can automatically detect and convert eligible a-la-carte items in the cart into the combo price.		42%
n=6		Partial BPartial BPartial BUnknown FPartial AUnknown FPartial BNo Bn/aUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
menu-pricing-upsell-prompts diff
Upsell/suggestive-sell prompts can be configured per item and per channel (POS, kiosk, online), and the vendor reports attach-rate on those prompts.		43%
n=7		Partial DPartial DPartial DPartial BUnknown FPartial DPartial DNo Bn/aUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
menu-pricing-86-propagation floor
A single 86 action propagates automatically to POS, KDS, the vendor's own online ordering, kiosk, and connected third-party marketplaces, with a documented propagation latency.		50%
n=8		Partial BYes BPartial CPartial BPartial BPartial DPartial DNo Bn/aUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
menu-pricing-countdown-auto-86 diff
Supports per-item countdown/par counts that decrement on sale and automatically 86 the item at zero, with a scheduled auto-restore.		25%
n=8		Partial BPartial BNo BNo BPartial BNo FPartial BNo Bn/aUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
menu-pricing-dayparting
Menus, individual items, and prices can be scheduled to activate and deactivate automatically by day and time in the location's own timezone.		44%
n=8		Partial BPartial BPartial CPartial BPartial BPartial BPartial BNo Bn/aUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
menu-pricing-channel-price-books floor
Supports distinct price books per channel (dine-in, pickup, delivery, kiosk, each third-party marketplace) including percentage-markup rules applied to a base price rather than manual per-item entry.		56%
n=8		Partial BYes BYes BPartial BPartial BPartial CPartial BNo Bn/aUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
menu-pricing-dual-pricing diff
Supports dual pricing / cash-discount at the item level with the card price displayed as the base price, applied consistently across POS, kiosk, and online ordering, and printed on the receipt.		8%
n=6		No BNo BPartial DNo BNo AUnknown FUnknown FNo Bn/aUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
menu-pricing-versioning-effective-dates diff
Menu changes can be staged as an effective-dated version, previewed before publish, and rolled back to a prior version after publish.		42%
n=6		Partial BPartial BPartial BNo BPartial BPartial BUnknown FUnknown Fn/aUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
menu-pricing-franchise-hierarchy diff
Supports a central corporate menu template pushed to locations with field-level governance controlling which attributes a location may override.		43%
n=7		Partial BPartial CPartial BNo BPartial AUnknown FPartial DPartial Dn/aUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
menu-pricing-allergen-nutrition floor
Stores allergen flags and nutrition values per item and publishes them to online ordering and third-party menus, and can derive nutrition from linked recipe components rather than manual entry.		50%
n=7		Unknown FPartial BPartial DNo BPartial BPartial BPartial BYes Bn/aUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
menu-pricing-recipe-linkage diff
Menu items and modifiers can be linked to recipes/bills of materials so that a sale depletes theoretical inventory and yields item-level theoretical food cost.		19%
n=8		No BNo FNo BNo BPartial DNo BNo FYes Bn/aUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
menu-pricing-3p-menu-push floor
Pushes menus to third-party marketplaces through a certified direct integration (not scraping or a menu-management middleman) and surfaces per-item sync status and rejection errors to the operator.		63%
n=8		Partial CYes BYes CNo BPartial BYes CYes BNo Bn/aUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
menu-pricing-dynamic-pricing
Supports rule-based dynamic pricing where item price varies automatically by time, demand, or channel, with configurable floor/ceiling guardrails.		43%
n=7		Partial BPartial DPartial BPartial BPartial APartial DUnknown FNo Bn/aUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown

Payments & money movement

ClaimAdoptionChowNowDeliverectOtterThanxUrbanPiperChowlyOloRestaurant365Stripe Terminal7shiftsAdyenCrunchtimeFourthFresh KDSItsaCheckmateMarketManNashOpenTablePaytronixPunchhQSR AutomationsResySevenRoomsUber Direct
payments-processor-choice diff
The POS operates with third-party payment processors of the merchant's choosing (documented list of supported processors/gateways) rather than requiring the vendor's in-house processing.		28%
n=9		No BNo BNo BPartial BYes BPartial BPartial BNo BNo CUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
payments-published-rates diff
Vendor publishes card-processing pricing publicly (a specific flat rate or interchange-plus markup) rather than quote-only.		17%
n=9		Yes BNo CNo CNo CNo BNo BNo BNo BPartial CUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
payments-dual-pricing diff
Native dual-pricing / cash-discount mode stores two prices per item and prints both cash and card totals on the guest check and receipt.		6%
n=8		No BNo BPartial DNo BNo ANo FUnknown FNo BNo FUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
payments-surcharge-guardrails diff
Surcharging engine automatically excludes debit and prepaid cards via BIN/product-code detection, enforces the network percentage cap, and can be enabled or disabled per location.		0%
n=5		No BNo FNo BNo BUnknown FUnknown FUnknown FNo BUnknown FUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
payments-emv-nfc
All first-party payment terminals accept EMV chip and NFC contactless including Apple Pay and Google Pay.		17%
n=23		No FNo BYes CNo FNo BNo CYes DNo BYes BNo EYes BNo FNo ENo FNo ENo FNo FNo FUnknown FNo FNo FNo FNo FNo F
payments-softpos-tap-to-pay diff
Accepts contactless payments directly on a phone (Tap to Pay on iPhone and/or Android tap-to-pay) with no separate card reader.		17%
n=6		No FUnknown FUnknown FNo AUnknown FNo FNo CNo BYes BUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
payments-pay-at-table
Vendor ships a handheld that takes EMV/NFC payment at the table, including tip prompt and check splitting, without carrying the card away.		19%
n=8		No FNo EYes BNo BNo BNo BUnknown FNo BPartial BUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
payments-qr-guest-pay diff
Guest can scan a QR code on the printed check or table tent to view and pay the check from their own phone, with the payment closing the check in the POS automatically.		33%
n=6		Partial CPartial BPartial CPartial BUnknown FNo EUnknown FNo BUnknown FUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
payments-tip-adjust
Supports both pre-auth-then-tip-adjust and on-device tip prompt flows, with a documented batch/adjust window and a manager screen for unadjusted tips.		29%
n=7		No BPartial BYes BNo AUnknown FNo FUnknown FNo BPartial BUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
payments-tip-pooling diff
Configurable tip pooling and distribution rules (by hours worked, sales, role percentage, or points) that produce a per-employee tip allocation exportable to payroll.		13%
n=8		No BNo FNo BNo BUnknown FNo BNo FYes BNo FUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
payments-offline-store-and-forward diff
Card payments can be captured while the internet is down via store-and-forward, with configurable per-transaction and cumulative offline limits.		14%
n=7		No FNo FPartial BNo AUnknown FNo FUnknown FNo BPartial BUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
payments-offline-decline-liability diff
Vendor publicly documents who bears the loss when a stored offline transaction declines on reconnect, and surfaces a post-reconnect report of failed offline payments.		7%
n=7		No FNo BUnknown FNo BUnknown FNo FNo BNo BPartial BUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
payments-gift-cards
First-party gift cards with real-time balance tracking, redeemable across every location in the group and through the online-ordering channel.		20%
n=20		Unknown FPartial BPartial BPartial AUnknown FPartial BNo BNo BNo FNo EPartial BNo FNo ENo FPartial BNo FNo FNo BYes DUnknown FNo FNo BUnknown FNo F
payments-house-accounts
House/on-account tabs with per-account credit limits, running balance, and periodic statement or invoice generation.		25%
n=6		No BPartial DUnknown FNo BUnknown FUnknown FPartial BPartial ENo FUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
payments-split-tender
A single check can be settled with multiple tenders and split by seat, by item, by even shares, or by arbitrary amount, with no hard cap below eight ways.		31%
n=8		No FPartial AYes BPartial BPartial ANo FUnknown FNo BNo FUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
payments-refund-void-controls
Voids, refunds, discounts, and no-sales require role-based authorization (manager PIN or approval) and write to an immutable audit log identifying the approver.		18%
n=19		Partial BPartial BPartial BNo FUnknown FNo FPartial BNo BNo FNo BUnknown FNo FNo ENo FPartial BNo FNo FUnknown FPartial BNo BNo FUnknown FUnknown FPartial B
payments-chargeback-tooling diff
In-product dispute/chargeback dashboard that lists open disputes and allows evidence submission assembled from the POS transaction record.		44%
n=8		Partial BPartial DPartial CNo BUnknown FPartial DPartial BNo BYes BUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
payments-card-on-file diff floor
Tokenized card-on-file for a guest profile, reusable across online ordering, phone orders, and in-store, with no PAN stored by the merchant.		57%
n=7		Partial BPartial DUnknown FPartial BUnknown FPartial BYes BNo BYes BUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
payments-payout-timing diff
Vendor publishes its deposit schedule and offers a next-day or same-day/instant funding option.		36%
n=7		Yes BUnknown FPartial BNo BNo BNo CUnknown FNo BYes BUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
payments-multi-entity-routing diff floor
A single account can route settlement funds to different bank accounts per location or legal entity (separate MIDs or split settlement) under unified reporting.		50%
n=9		Partial BYes BYes BNo BPartial BNo FPartial CPartial EPartial BUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
payments-p2pe-pci4 floor
Vendor provides point-to-point encryption and a current PCI DSS 4.x Attestation of Compliance / P2PE listing available to merchants on request.		50%
n=4		Partial BUnknown FUnknown FPartial CUnknown FUnknown FPartial BUnknown FPartial BUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown

Delivery, dispatch & third-party channels

ClaimAdoptionChowNowDeliverectOtterThanxUrbanPiperChowlyOloRestaurant365Stripe Terminal7shiftsAdyenCrunchtimeFourthFresh KDSItsaCheckmateMarketManNashOpenTablePaytronixPunchhQSR AutomationsResySevenRoomsUber Direct
delivery-driver-roster
Product includes a native in-house driver module: drivers are first-class entities with clock-in/out, assignment state (in-store / on-run / returning), and per-driver run history reportable from the POS itself (not via a third-party add-on).		7%
n=21		No EPartial DPartial BNo FNo AUnknown FNo Bn/an/aNo ENo FNo FNo ENo FNo ENo FPartial BNo FNo FNo FNo FNo FNo FNo B
delivery-dispatch-board
Provides a dedicated dispatch/expo screen showing undispatched orders, driver availability, and elapsed time per order, with multi-order run batching (assigning 2+ orders to one driver as a single run).		14%
n=21		No EPartial DPartial BNo FPartial BUnknown FPartial Dn/an/aNo ENo FNo FNo ENo FNo BNo FPartial BNo FNo FNo FNo FNo FNo FPartial B
delivery-route-map diff
Dispatch includes a live map view with geocoded stops and system-generated route sequencing (turn order optimization) for a multi-stop run, not just a static address list.		25%
n=4		No FYes BUnknown FNo BUnknown FUnknown FNo Fn/an/aUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
delivery-driver-tracking diff
Captures live driver GPS position from a driver-facing mobile app and surfaces it back to the dispatch screen.		25%
n=4		No FPartial BUnknown FNo BUnknown FUnknown FPartial Bn/an/aUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
delivery-zones-polygon diff floor
Delivery areas can be defined as arbitrary map polygons or by drive-time isochrones, not solely as a radius or a ZIP/postcode list.		60%
n=5		Yes BYes BNo BNo BYes AUnknown FUnknown Fn/an/aUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
delivery-zone-pricing
Each delivery zone carries its own independently configurable delivery fee, order minimum, and quoted promise time, applied automatically from the validated customer address.		19%
n=21		Partial BPartial BPartial BNo BPartial APartial BPartial Bn/an/aNo ENo FNo FNo ENo FPartial BNo FNo ANo FUnknown FNo FNo FNo FNo FPartial B
delivery-address-validation floor
Address entry is validated/geocoded against a mapping service at order time and rejects or flags out-of-zone addresses before the order is accepted.		58%
n=6		Partial BPartial BPartial BPartial BPartial BYes BUnknown Fn/an/aUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
delivery-driver-comp diff
Tracks per-delivery driver compensation inputs — mileage or distance driven per run, per-delivery flat reimbursement, and driver-retained tips — and exports them to payroll as separate reimbursement vs. wage lines.		13%
n=4		No FPartial BUnknown FNo BUnknown FUnknown FNo Fn/an/aUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
delivery-cash-reconcile
Provides a driver cash bank / settle-up flow that reconciles cash collected, orders assigned, and tips owed at end of shift, producing a per-driver over/short figure.		10%
n=5		No FPartial BUnknown FNo BUnknown FNo FNo Fn/an/aUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
delivery-daas-dispatch floor
Can hand a first-party order to an on-demand courier marketplace (DoorDash Drive, Uber Direct, Nash, Relay or equivalent) natively from the POS, with the courier quote and status returning into the order record.		79%
n=7		Yes CYes BYes BPartial BPartial CPartial BYes Bn/an/aUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
delivery-daas-fallback diff floor
Supports hybrid dispatch: rules that automatically overflow an order to a DaaS courier when no in-house driver is available, out of zone, or past a wait threshold.		50%
n=5		Partial CYes BUnknown FNo BUnknown FPartial CPartial Bn/an/aUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
delivery-3p-direct-integration diff floor
Offers direct, first-party certified API integrations with DoorDash, Uber Eats, and Grubhub marketplaces (vendor-owned, not solely resold through Otter/Deliverect/Chowly/ItsaCheckmate middleware).		79%
n=7		Yes BYes CYes BNo BPartial BYes BYes Bn/an/aUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
delivery-3p-injection floor
Third-party marketplace orders inject automatically into the POS as normal tickets that fire to KDS/printers without tablet re-keying or manual accept.		79%
n=7		Partial BYes DYes BNo BYes BYes BYes Dn/an/aUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
delivery-menu-push floor
Menu, pricing, modifiers, and photos publish from the POS master menu out to connected third-party marketplaces, including channel-specific price markups, without maintaining a separate menu in each portal.		71%
n=7		Partial BYes BYes BNo BPartial BYes CYes Dn/an/aUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
delivery-86-sync floor
Marking an item or modifier 86'd in the POS pushes item-level out-of-stock status to connected third-party channels in near real time, and restores it on availability (DoorDash requires item and item-option 86ing of new POS partners).		79%
n=7		Yes BYes BYes BNo BYes BYes BPartial Dn/an/aUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
delivery-store-pause floor
Store can be paused/deactivated on each connected third-party marketplace from inside the POS with a timed auto-reactivation, rather than only from each marketplace's own tablet or portal.		64%
n=7		Partial BYes BYes BNo BPartial BYes CPartial Bn/an/aUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
delivery-3p-reconciliation diff floor
Produces a third-party reconciliation report matching marketplace payout deposits to POS-recorded 3P sales, itemizing commission, marketing fees, refunds/adjustments, and identifying missing or unpaid orders.		50%
n=7		Partial CPartial DYes BNo BPartial BPartial DPartial Bn/an/aUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
delivery-injection-error-visibility diff floor
Vendor exposes integration health to the operator — failed/rejected order injections, connection status per channel, and alerts on failure — rather than failing silently.		71%
n=7		Partial EYes BYes BPartial BPartial BPartial CYes Bn/an/aUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
delivery-tracking-page
Guests receive a branded order status / driver tracking page or SMS link on the restaurant's own domain for first-party delivery orders, driven by real order and driver state.		43%
n=7		No BPartial DPartial BPartial BPartial BPartial BPartial Bn/an/aUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
delivery-promise-time diff
Quoted delivery promise times adjust dynamically from current kitchen load, driver availability, and zone drive time, rather than a fixed per-store constant.		42%
n=6		Partial BPartial BNo BPartial BPartial BUnknown FPartial Bn/an/aUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
delivery-offline-behavior
Vendor documents explicit offline behavior for delivery: whether cash delivery orders, driver assignment, and driver settlement continue during an internet outage.		13%
n=4		Unknown FNo FPartial BNo BUnknown FUnknown FNo Bn/an/aUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown

Digital ordering & guest-facing channels

ClaimAdoptionChowNowDeliverectOtterThanxUrbanPiperChowlyOloRestaurant365Stripe Terminal7shiftsAdyenCrunchtimeFourthFresh KDSItsaCheckmateMarketManNashOpenTablePaytronixPunchhQSR AutomationsResySevenRoomsUber Direct
digital-first-party-web
Vendor ships a first-party, commission-free web ordering site on the restaurant's own branding/domain that writes orders directly into the POS with no per-order marketplace commission.		43%
n=22		Yes CYes BYes CYes CYes DYes CYes Dn/aNo FNo ENo FNo FNo ENo FPartial DNo FNo FUnknown FYes DPartial DNo FNo FPartial DNo B
digital-menu-single-source
The web/app ordering menu is generated from the same POS menu record as in-store — one item edit propagates to all first-party digital channels without a separate digital menu build.		36%
n=21		Partial BYes BYes CPartial EYes DYes CYes Dn/aNo FNo ENo FNo FNo ENo FYes DNo FNo FNo FUnknown FPartial CNo FNo FUnknown FNo F
digital-native-app diff floor
Vendor offers a branded native iOS and Android ordering app (published under the restaurant's own brand in the App Store/Play Store), not only a mobile web page or a shared multi-restaurant marketplace app.		63%
n=8		Yes BPartial BNo CYes BPartial BYes BYes Bn/aNo FUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
digital-account-saved-payment
Guests can create an account with saved addresses, saved (tokenized) payment methods, and one-tap reorder of a previous order across first-party channels.		31%
n=21		Partial EPartial BPartial CPartial APartial BPartial DYes Bn/aNo FNo EPartial ENo FNo ENo FYes BNo FNo FUnknown FPartial BPartial DNo FUnknown FNo BNo F
digital-upsell-engine diff floor
Digital checkout presents configurable or algorithmic upsell/cross-sell suggestions (rules-based add-ons or personalized recommendations from order history), with attach-rate reporting on those suggestions.		50%
n=7		Partial DPartial DPartial DPartial BUnknown FPartial DYes Bn/aNo FUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
digital-scheduled-pacing floor
Supports future/scheduled orders with per-daypart throttling — capacity limits on orders or items per time slot that automatically close slots when the kitchen is saturated.		50%
n=8		Partial BPartial DPartial CPartial BPartial APartial BYes Dn/aNo FUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
digital-fulfillment-modes floor
Single digital ordering flow supports pickup, curbside (with arrival check-in), dine-in/QR table ordering, and delivery, with mode-specific fees and prep timing.		50%
n=8		Partial CPartial BYes CPartial BPartial BPartial BPartial Dn/aNo FUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
digital-qr-table floor
Supports guest-facing QR scan-to-order and/or scan-to-pay at the table that opens or attaches to the existing POS check, including splitting and tipping.		50%
n=7		Partial CPartial BYes CPartial AUnknown FPartial BPartial Bn/aNo FUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
digital-kiosk diff
Vendor ships a self-order kiosk running the same menu and modifier logic as the POS, with accessibility-compliant UI and unattended EMV payment.		21%
n=7		No CPartial BPartial CNo AUnknown FNo EPartial Bn/aNo FUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
digital-group-ordering
Supports group ordering: a shareable link where multiple participants add their own items to one order under a per-person or total spend cap, with split or single payment.		33%
n=3		Unknown FPartial DUnknown FPartial BUnknown FUnknown FUnknown Fn/aNo FUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
digital-catering-portal diff floor
Offers a distinct catering ordering flow with separate catering menu/minimums, lead-time rules, quotes or proposals, deposits, and invoice/house-account or ACH payment terms.		50%
n=6		Partial CPartial DYes BNo BUnknown FUnknown FYes Bn/aNo FUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
digital-voice-ai-phone diff
Vendor offers AI voice phone ordering (native or a named certified partner) that answers inbound calls and injects the completed order into the POS without staff transcription.		21%
n=7		Unknown FPartial DNo BPartial BPartial DNo ENo Bn/aNo FUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
digital-drivethru-ai
Supports AI voice ordering at the drive-thru lane, integrated with the POS menu/modifiers and with escalation-to-human handoff.		7%
n=7		No FPartial DNo BNo BUnknown FNo FNo Fn/aNo FUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
digital-sms-ordering
Supports conversational SMS or chat ordering/reordering (text-to-order or text-a-link) that lands in the POS.		17%
n=6		Partial BPartial DNo BNo BUnknown FNo EUnknown Fn/aNo FUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
digital-google-order diff floor
Supports Order with Google — the restaurant's direct ordering link is provisioned to the Google Business Profile as an ordering option (ideally set as 'Preferred by Business'), rather than leaving marketplace links as the only choice.		57%
n=7		Partial BPartial BYes BNo BUnknown FYes BYes Bn/aNo FUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
digital-apple-business-connect
Supports Apple Business Connect ordering placement — an 'Order Food' custom action on the Apple Maps place card pointing at the vendor's first-party ordering flow.		38%
n=4		Partial DUnknown FYes BNo BUnknown FUnknown FUnknown Fn/aNo FUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
digital-loyalty-attach floor
Loyalty accrual and redemption work inside the first-party digital ordering flow using the same guest identity as in-store, not as a separate post-purchase enrollment.		56%
n=8		Partial CPartial DPartial DYes BPartial BPartial CYes Dn/aNo FUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
digital-subscriptions
Supports guest subscription / membership programs (recurring billing for a delivery-fee waiver, a per-period item entitlement, or a paid loyalty tier) managed in the platform.		20%
n=5		Yes BUnknown FNo BNo AUnknown FNo EUnknown Fn/aNo FUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
digital-promo-parity
Discounts, coupon codes, and loyalty offers are defined once and honored identically across POS, kiosk, and first-party digital channels, with channel eligibility controls.		44%
n=8		Partial CPartial BPartial BPartial BPartial BPartial CPartial Dn/aNo FUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
digital-guest-data-ownership diff floor
Vendor documents that the operator owns and can export first-party guest records (email, phone, consented marketing status, order history) in bulk, without a fee or vendor approval.		50%
n=7		Partial BPartial DUnknown FPartial APartial BPartial DPartial Dn/aPartial BUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
digital-checkout-pci-sca floor
Digital checkout uses vendor-hosted fields or a hosted payment page so card data never touches the restaurant's page, with the vendor publishing PCI DSS 4.0 compliance (including the client-side script-integrity requirements effective March 2025) and supporting 3DS.		50%
n=7		Partial DPartial BPartial BPartial BUnknown FPartial BPartial Bn/aPartial BUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
digital-surcharge-transparency diff
Digital channels support the same service-fee / dual-pricing / card-surcharge configuration as the POS, with the required guest-facing disclosure and correct handling of jurisdictions and card brands where surcharging is prohibited.		40%
n=5		Partial BPartial BPartial DNo BUnknown FUnknown FPartial Bn/aUnknown FUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown

Guest data, loyalty & marketing

ClaimAdoptionChowNowDeliverectOtterThanxUrbanPiperChowlyOloRestaurant365Stripe Terminal7shiftsAdyenCrunchtimeFourthFresh KDSItsaCheckmateMarketManNashOpenTablePaytronixPunchhQSR AutomationsResySevenRoomsUber Direct
guest-loyalty-unified-profile
Maintains a single guest profile that automatically merges transactions from in-store POS, first-party web/app ordering, and kiosk under one identity (phone or email match), with documented dedup/merge behavior.		36%
n=21		Partial CPartial DPartial DPartial AUnknown FPartial CYes Dn/aPartial BNo EPartial BNo ENo ENo FPartial BNo FNo FUnknown FPartial DYes DNo FPartial BPartial DNo F
guest-loyalty-thirdparty-identity-attach diff
Orders arriving from third-party marketplaces (DoorDash, Uber Eats, Grubhub) attach to a native guest profile with usable guest identity rather than landing as anonymous tickets.		29%
n=7		Unknown FPartial BPartial BNo ANo APartial EPartial Bn/aNo FUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
guest-loyalty-accrual-models
Supports at least two of points-per-dollar, visit/punch-count, and spend-tier accrual as configuration, without custom development or a bolt-on loyalty vendor.		32%
n=19		Partial CPartial BYes CYes AUnknown FPartial DYes Bn/aNo FNo ENo BNo FNo ENo FUnknown FNo FNo FUnknown FPartial DPartial DNo FUnknown FPartial DNo F
guest-loyalty-tiers diff
Supports status tiers with automatic promotion and demotion driven by rolling-window spend or visit counts.		36%
n=7		Partial CNo BNo BYes AUnknown FPartial BPartial Dn/aNo FUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
guest-loyalty-offline-behavior diff
Documents explicitly what loyalty lookup, accrual, and redemption do when the POS loses connectivity (queue-and-reconcile vs blocked).		17%
n=6		No FNo FNo BNo AUnknown FUnknown FYes Bn/aNo FUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
guest-loyalty-offer-stacking-rules diff
Offer/discount engine exposes explicit stacking and precedence rules (exclusive vs combinable, order of application) as configuration.		8%
n=6		No BNo BNo BNo AUnknown FUnknown FPartial Bn/aNo FUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
guest-loyalty-targeted-offers diff floor
Offers can be issued to a dynamically defined audience (rules over recency, frequency, spend, or items purchased) rather than only broadcast to the whole list.		63%
n=8		Yes BPartial DPartial BYes BPartial BPartial DYes Bn/aNo FUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
guest-loyalty-rfm-segmentation diff floor
Automatically computes recency/frequency/monetary or equivalent lifecycle segments (new, regular, at-risk, lapsed, VIP) without the operator building the queries.		57%
n=7		Yes BPartial BPartial BYes BUnknown FPartial DPartial Bn/aNo FUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
guest-loyalty-lifecycle-automation
Ships triggered lifecycle automations (birthday, first-visit thank-you, lapsed win-back) as configurable always-on campaigns rather than one-off manual sends.		36%
n=22		Yes CPartial DPartial BYes CUnknown FYes DYes Bn/aNo FNo ENo FNo FNo ENo EYes BNo FNo FPartial BPartial DPartial DNo FNo BPartial DNo F
guest-loyalty-native-email-sms diff floor
Sends both email and SMS campaigns natively from the platform, not solely by handing the list to a third-party ESP.		56%
n=8		Yes BPartial DPartial BPartial AYes BPartial DPartial Bn/aNo FUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
guest-loyalty-consent-management
Captures per-channel marketing consent with timestamp and source of consent, and honors revocation received by any reasonable means (not just the STOP keyword) across all channels.		43%
n=7		Partial BPartial BPartial BPartial AUnknown FPartial BPartial Bn/aNo FUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
guest-loyalty-10dlc-registration
Handles or explicitly documents A2P 10DLC brand and campaign registration required for the operator to send SMS through the platform.		40%
n=5		Yes BNo BUnknown FUnknown FPartial BPartial BUnknown Fn/aNo FUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
guest-loyalty-campaign-attribution diff floor
Reports redemption and incremental sales attributable to a specific campaign or offer, tying redeemed offers to actual check totals.		56%
n=8		Partial CPartial BPartial DYes APartial BPartial CYes Bn/aNo FUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
guest-loyalty-data-export-portability diff floor
Provides self-serve export of the full guest list and transaction history, including contact PII, via CSV or API, without a vendor fee or support ticket.		64%
n=7		Yes BYes BUnknown FPartial APartial BPartial BPartial Dn/aPartial BUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
guest-loyalty-cdp-event-api diff floor
Exposes a documented outbound guest and order event API or webhook stream that a CDP or marketing platform can subscribe to (e.g. Olo, Punchh, Bridg, Klaviyo).		56%
n=8		No BYes BPartial AYes APartial APartial BPartial Bn/aPartial BUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
guest-loyalty-review-capture-routing diff floor
Triggers post-transaction feedback requests and routes responses by score, sending low scores to private service recovery and high scores toward public review sites.		50%
n=7		Unknown FPartial BPartial DPartial BPartial APartial CYes Bn/aNo FUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
guest-loyalty-referral-program
Includes a native referral mechanic with per-guest codes or links, attribution of the referred guest's first order, and two-sided rewards.		17%
n=6		Unknown FNo BNo BPartial AUnknown FPartial BNo Bn/aNo FUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
guest-loyalty-wallet-pass diff
Issues an Apple Wallet or Google Wallet loyalty pass with push-updatable balance, as an alternative to requiring a branded app download.		13%
n=4		Unknown FNo BUnknown FNo BUnknown FUnknown FPartial Bn/aNo FUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
guest-loyalty-privacy-rights-tooling floor
Provides admin tooling to fulfill guest data access and deletion requests (CCPA/CPRA-style) including deletion propagation to loyalty and marketing records.		50%
n=6		Partial BPartial BUnknown FPartial BUnknown FPartial BPartial Bn/aPartial BUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
guest-loyalty-redemption-fraud-controls
Enforces loyalty fraud controls such as redemption velocity limits, manager approval on manual point adjustments, and flagging of employee self-redemption, with an audit log.		17%
n=6		No BNo BNo BPartial AUnknown FUnknown FPartial Bn/aNo FUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
guest-loyalty-ai-offer-recommendation diff floor
Vendor documents AI/ML-generated recommendations for offer content, target audience, or send timing (claim-level; verify it is a shipped product feature, not a roadmap statement).		50%
n=5		Unknown FPartial BUnknown FYes BUnknown FPartial CPartial An/aNo FUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
guest-loyalty-stored-value-gift
Offers native stored-value/gift card balances tied to the same guest profile and redeemable across all locations of the brand.		36%
n=7		Unknown FPartial BPartial BPartial APartial BPartial BNo Fn/aNo FUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown

Labor & workforce

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labor-clock-in-at-pos
Employees clock in and out at the POS terminal using a PIN, badge, or card, with no separate time-clock hardware required.		13%
n=20		No BNo EYes BNo FUnknown FNo Bn/aPartial Bn/aPartial BNo FUnknown FPartial DNo FNo ENo FNo FNo FNo FNo FNo FNo FNo FNo F
labor-photo-punch-verification diff
Captures a photo at punch (or performs facial verification) attached to the timecard entry, with a photo-only mode available that stores no biometric template.		0%
n=5		No FNo FNo BNo AUnknown FNo Fn/aUnknown Fn/aUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
labor-geofenced-mobile-punch
Supports mobile clock-in restricted by geofence or location validation for staff who do not punch at a fixed terminal.		0%
n=5		No FNo FNo BNo AUnknown FNo Fn/aUnknown Fn/aUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
labor-offline-time-punch diff
Records time punches while the POS is offline and reconciles them on reconnect without loss or duplicate entries, with the behavior documented.		0%
n=4		No FNo FUnknown FNo AUnknown FNo Fn/aUnknown Fn/aUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
labor-granular-rbac floor
Permissions are grantable per discrete action (void, comp, discount, refund, drawer open, price change, report access) per role and per location, not limited to fixed cashier/manager/admin tiers.		62%
n=13		Unknown FPartial BPartial BNo FPartial BUnknown Fn/aYes Bn/aUnknown FUnknown FYes BUnknown FUnknown FYes BYes BPartial BPartial BPartial BPartial BUnknown FPartial BUnknown FUnknown F
labor-manager-override-audit
Manager overrides and approvals are attributed to the individual approver and written to an immutable audit trail queryable after the fact.		40%
n=15		No FPartial BPartial BNo FUnknown FNo Fn/aYes Bn/aPartial BPartial BUnknown FUnknown FUnknown FPartial BPartial BUnknown FPartial BPartial BPartial BUnknown FPartial BUnknown FNo B
labor-native-scheduling diff
Builds and publishes employee shift schedules inside the same platform that holds the timekeeping data, rather than requiring a third-party scheduling app.		17%
n=6		No BNo FNo BNo AUnknown FNo Fn/aYes Bn/aUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
labor-demand-labor-forecast diff
Generates recommended staffing levels or labor hours by daypart from the operator's own POS sales history, not just a static template.		17%
n=6		No FNo FPartial BNo AUnknown FNo Fn/aPartial Bn/aUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
labor-realtime-labor-percent diff
Displays labor cost as a percentage of sales in real time during service on a manager view or POS, not only in end-of-day or next-morning reports.		17%
n=6		No FNo FPartial BNo AUnknown FNo Fn/aPartial Bn/aUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
labor-overtime-prevention diff
Warns or blocks at clock-in when an employee is approaching or would cross a configured overtime threshold, before the overtime is incurred.		8%
n=6		No FNo FNo BNo AUnknown FNo Fn/aPartial Bn/aUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
labor-break-compliance-by-state diff
Configures meal and rest break rules per state or jurisdiction, prompts required break attestation, and flags missed breaks for premium pay.		8%
n=6		No FNo FNo BNo AUnknown FNo Fn/aPartial Dn/aUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
labor-fair-workweek-support
Supports predictive-scheduling ordinances by tracking advance-notice deadlines for published schedules and calculating predictability pay owed for employer-initiated changes.		8%
n=6		No FNo FNo BNo AUnknown FNo Fn/aPartial Bn/aUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
labor-minor-labor-rules
Enforces minor-labor restrictions (age-based maximum hours, prohibited time windows, school-day limits) at both scheduling and clock-in.		8%
n=6		No FNo FNo BNo AUnknown FNo Fn/aPartial Bn/aUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
labor-tip-pooling-rules
Computes tip pooling and tip-outs automatically per shift from configurable rules (percentage of sales, hours worked, points, or role), rather than requiring a manual spreadsheet.		17%
n=6		No BNo FNo BNo AUnknown FNo Fn/aYes Bn/aUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
labor-tip-distribution-audit-trail
Retains a per-shift, per-employee record of tips received, amounts contributed to the pool, and amounts distributed from the pool, exportable for audit.		25%
n=6		No FNo FPartial BNo BUnknown FNo Fn/aYes Bn/aUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
labor-qualified-tips-w2-reporting diff
Payroll export separates cash from charged qualified tips and carries a Treasury tipped-occupation code, supporting the W-2 Box 12 code TP and Box 14b reporting required for tax year 2026.		8%
n=6		No BNo FNo BNo AUnknown FNo Fn/aPartial Cn/aUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
labor-native-payroll diff
Vendor processes payroll itself as a first-party product (tax filing and direct deposit), as opposed to exporting to a third-party payroll provider only.		8%
n=6		No FNo FNo BNo AUnknown FNo Fn/aPartial Bn/aUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
labor-payroll-export-formats
Exports timecards, wages, and tips in documented formats or via direct integration for at least two major payroll providers (e.g. Gusto, ADP, Paychex, QuickBooks).		25%
n=6		No BNo FPartial BNo AUnknown FNo Bn/aYes Bn/aUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
labor-shift-swap-workflow diff
Employees can request shift swaps or claim open shifts in a self-service app, subject to a manager approval workflow that enforces overtime and role eligibility.		17%
n=6		No FNo FNo BNo AUnknown FNo Fn/aYes Bn/aUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
labor-digital-onboarding-i9
Provides digital new-hire onboarding that collects W-4 and I-9 documentation and supports E-Verify submission.		8%
n=6		No FNo FNo BNo AUnknown FNo Fn/aPartial Bn/aUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
labor-server-performance-metrics diff
Reports per-employee sales performance metrics (average check, items or category attachment rate, void and comp rate) by server or cashier.		17%
n=6		No CNo FPartial BNo AUnknown FNo Cn/aPartial Dn/aUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown

Inventory, purchasing & cost control

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inventory-recipe-bom-costing
Supports multi-level recipe/BOM costing where a recipe can contain sub-recipes (prep items) and plate cost recalculates automatically when any component ingredient's cost changes.		15%
n=20		No BNo FNo CNo FUnknown Fn/an/aYes Dn/aNo ENo FPartial DPartial DNo FNo EYes BNo FNo FNo FNo FNo FNo FNo FNo F
inventory-unit-conversion-yields
Stores purchase unit, recipe unit, and count unit per item with explicit conversion factors, plus a yield/waste percentage applied to raw-to-usable conversion.		6%
n=18		No FNo BNo FNo FUnknown Fn/an/aPartial Fn/aNo ENo FPartial BUnknown FNo FNo EUnknown FNo FNo FNo FNo FNo FNo FNo FNo F
inventory-theoretical-vs-actual diff
Produces a theoretical-vs-actual usage variance report per item for a defined count period, showing theoretical usage from POS sales times recipe, actual usage from counts plus receipts, and the variance in both units and currency.		20%
n=5		No FNo FNo BNo AUnknown Fn/an/aYes Bn/aUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
inventory-realtime-depletion diff
Depletes ingredient on-hand quantities in near real time as orders are fired at the POS, including depletion driven by modifier selections, not only in an end-of-day batch.		25%
n=6		No FPartial BNo BNo APartial Dn/an/aPartial Fn/aUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
inventory-86-auto-sync diff
Automatically 86s (marks unavailable) menu items on the POS, online ordering, and connected third-party delivery menus when a component ingredient hits zero or a configured threshold.		25%
n=6		Partial BPartial BNo CNo BPartial Dn/an/aNo Bn/aUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
inventory-count-modes
Supports full physical inventory, ad-hoc spot counts of a subset, and scheduled recurring cycle counts, with each count's variance recorded as separate history rather than overwriting prior counts.		3%
n=17		No FNo FNo BNo FUnknown Fn/an/aPartial Dn/aNo ENo FUnknown FUnknown FNo ENo EUnknown FNo FNo FNo FNo FNo FNo FNo FNo F
inventory-mobile-count-offline
Provides a mobile/tablet counting app supporting barcode or QR scanning that continues to accept counts with no network connectivity and syncs on reconnect.		20%
n=5		No FNo BNo BNo AUnknown Fn/an/aYes Bn/aUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
inventory-vendor-catalogs-edi diff
Ships pre-built electronic vendor catalog and order-transmission integrations with named broadline distributors (e.g. Sysco, US Foods, Performance Food Group) that send purchase orders and receive invoices electronically rather than by emailed PDF.		20%
n=5		No BNo FNo CNo AUnknown Fn/an/aYes Bn/aUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
inventory-invoice-ocr diff
Ingests supplier invoices from photo, PDF, or email and extracts line-item detail (item, quantity, unit, price) into the inventory ledger without manual line entry.		20%
n=5		No BNo FNo BNo AUnknown Fn/an/aYes Bn/aUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
inventory-price-change-alerts diff
Tracks per-item purchase price history across invoices and alerts when a received price exceeds the prior or contracted price by a configurable threshold.		10%
n=5		No FNo FNo CNo AUnknown Fn/an/aPartial Bn/aUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
inventory-par-auto-suggest diff
Maintains par levels per item per location and generates suggested purchase order quantities from on-hand versus par, with at least one mode driven by a sales forecast rather than a static par.		20%
n=5		No FNo FNo BNo AUnknown Fn/an/aYes Bn/aUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
inventory-waste-logging
Provides a structured waste/spoilage logging workflow with reason codes that debits inventory and reports waste cost separately from usage variance.		10%
n=5		No FNo FNo BNo AUnknown Fn/an/aPartial Dn/aUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
inventory-transfers
Supports inter-location inventory transfers as a two-sided transaction crediting the sending location and debiting the receiving location, with an in-transit or approval state.		25%
n=6		No FNo FNo BNo APartial Dn/an/aYes Dn/aUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
inventory-commissary
Supports a commissary/central kitchen model where one location produces prep items and issues or sells them to other locations at a computed transfer cost.		20%
n=5		No FNo FNo BNo AUnknown Fn/an/aYes Dn/aUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
inventory-lot-traceability
Captures lot/batch numbers at receiving and links them through production to sales or transfers, enabling a backward and forward recall trace.		10%
n=5		No FNo FNo BNo APartial Dn/an/aUnknown Fn/aUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
inventory-shelf-life-expiry
Tracks expiration or use-by dates on received and prepped items and surfaces an expiring-soon report or alert before spoilage.		10%
n=5		No FNo FNo BNo APartial Dn/an/aUnknown Fn/aUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
inventory-bar-partial-bottle
Supports partial-bottle liquid inventory by weight (scale integration) or by bottle fraction for bar and beverage counting.		0%
n=4		No FNo FNo BNo AUnknown Fn/an/aUnknown Fn/aUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
inventory-cogs-gl-export
Exports period COGS and accounts-payable invoice detail in a named accounting system's import format (e.g. QuickBooks, Sage Intacct, NetSuite) with GL account mapping configurable per item category.		20%
n=5		No BNo FNo BNo AUnknown Fn/an/aYes Dn/aUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
inventory-native-not-partner diff
Inventory and recipe costing are delivered natively by the POS vendor rather than requiring a separately-contracted third-party product (e.g. MarginEdge, MarketMan, Restaurant365) to function.		25%
n=6		No BNo FNo BNo APartial Dn/an/aYes Bn/aUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
inventory-menu-margin-linkage diff
Joins recipe cost to actual item sales mix to report contribution margin per menu item, and flags items whose margin fell below a configured threshold after ingredient cost changes.		20%
n=5		No DNo BNo FNo AUnknown Fn/an/aYes Bn/aUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown

Reporting, BI & data access

ClaimAdoptionChowNowDeliverectOtterThanxUrbanPiperChowlyOloRestaurant365Stripe Terminal7shiftsAdyenCrunchtimeFourthFresh KDSItsaCheckmateMarketManNashOpenTablePaytronixPunchhQSR AutomationsResySevenRoomsUber Direct
reporting-realtime-dashboard floor
Provides a live sales dashboard reflecting transactions within minutes of the sale, accessible from both a browser and a mobile app off-premise.		55%
n=22		Partial CPartial DYes CPartial BPartial DPartial DPartial DYes DPartial BPartial EPartial BPartial DPartial DPartial CPartial DPartial BPartial DUnknown FPartial BUnknown FPartial DPartial BPartial DPartial B
reporting-eod-closeout
Generates a daily close-out/EOD report reconciling gross sales, net sales, tax, tips, discounts, refunds, tender types, and expected cash deposit in one document.		13%
n=23		Partial BPartial BPartial BNo FPartial DNo BNo FPartial DNo FNo EPartial BNo FNo ENo FUnknown FNo FNo FNo FNo FNo FNo FNo FNo FNo F
reporting-pmix-modifier-level
Provides a product mix (PMIX) report at individual menu item AND modifier level with quantity, gross and net sales, filterable by daypart and revenue center.		26%
n=19		Yes CPartial BPartial DPartial BPartial BPartial DPartial BPartial FNo FNo BNo FUnknown FUnknown FNo FPartial BUnknown FNo FNo FUnknown FNo FUnknown FNo FNo FNo F
reporting-comps-voids-audit
Produces an audit report of comps, voids, discounts, and price overrides attributed to the employee who applied them and the manager who approved them, with reason codes and timestamps.		13%
n=8		No ENo FPartial BNo BUnknown FNo FNo FPartial FNo FUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
reporting-cash-over-short
Reports cash over/short per drawer, per shift, and per employee, comparing counted cash to expected cash from tendered transactions and paid-outs.		19%
n=8		No FNo FPartial BNo BUnknown FNo FNo FYes DNo FUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
reporting-labor-productivity
Reports sales per labor hour and labor cost as a percentage of sales by hour, by department, and by employee, using actual clocked hours from the POS time clock.		13%
n=8		No FNo FNo FNo BUnknown FNo FNo FYes BNo FUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
reporting-server-scorecards diff
Reports per-server metrics including average check, items per check, attachment rate for named categories, and tips as a percentage of sales.		6%
n=8		No FNo FNo BNo BUnknown FNo FNo FPartial DNo FUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
reporting-channel-profitability diff floor
Reports revenue and margin by fulfillment channel — dine-in, direct online, first-party delivery, and each third-party marketplace separately — net of marketplace commission fees.		50%
n=9		Partial DPartial DYes BPartial BPartial BPartial DPartial BPartial FNo FUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
reporting-multiloc-drilldown diff floor
Provides a consolidated multi-location report with side-by-side location comparison and drill-down from group total to a single location and then to an individual transaction.		56%
n=9		Partial CPartial DPartial CPartial BPartial BPartial DYes BPartial BPartial BUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
reporting-custom-report-builder diff
Includes a self-service report builder letting a non-developer choose dimensions, measures, and filters and save the result, rather than only fixed canned reports.		38%
n=8		Unknown FNo BPartial BPartial BPartial BNo BNo BYes BPartial BUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
reporting-scheduled-delivery floor
Supports scheduling any report for automatic recurring delivery by email or to a shared destination on a defined cadence and recipient list.		57%
n=7		Partial BUnknown FYes BPartial BPartial BUnknown FPartial BPartial BPartial BUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
reporting-raw-warehouse-export diff floor
Offers automated recurring bulk export of transaction-level raw data to a customer-controlled destination (S3, SFTP, Snowflake, BigQuery, or equivalent), not just manual CSV download.		58%
n=6		No BPartial BPartial BYes BPartial AUnknown FUnknown FUnknown FYes BUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
reporting-public-api diff floor
Publishes a documented public REST or GraphQL API covering orders, payments, menu, and labor data, with self-service developer credentials obtainable without a signed partner agreement.		56%
n=9		Partial BPartial BPartial APartial APartial ANo BPartial BYes BYes BUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
reporting-webhooks diff floor
Emits outbound webhooks for order and payment lifecycle events to a customer-supplied endpoint, with documented retry behavior and payload signature verification.		64%
n=7		Partial AYes BPartial APartial APartial AUnknown FPartial BUnknown FYes BUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
reporting-api-not-upcharged diff
API and raw-data access are included in the standard subscription rather than gated behind an additional per-location fee, revenue share, or enterprise-only contract.		33%
n=6		No BUnknown FNo BPartial BPartial APartial BUnknown FUnknown FPartial CUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
reporting-tier-paywall diff
Core reporting beyond basic sales summaries — labor vs sales, PMIX, comps/voids audit, multi-location comparison — is available on the entry-level paid plan rather than requiring a higher tier or an add-on analytics SKU.		33%
n=6		Partial CNo BPartial CPartial BUnknown FPartial BUnknown FUnknown FNo CUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
reporting-history-retention diff
Documents a historical retention window of at least 24 months of transaction-level detail queryable in the reporting UI, with no silent truncation or archive retrieval fee.		33%
n=3		Partial BUnknown FNo BPartial BUnknown FUnknown FUnknown FUnknown FUnknown FUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
reporting-anomaly-alerts diff floor
Sends proactive push or email alerts when an operator-configured metric breaches a threshold or deviates from its historical pattern (e.g. void spike, sales below forecast, discount rate anomaly).		50%
n=5		Unknown FYes BPartial CNo AUnknown FUnknown FPartial BPartial DUnknown FUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
reporting-nl-query floor
Offers a natural-language query or AI assistant that answers ad-hoc questions against the operator's own sales and labor data and returns a figure or chart, not a generic help-article response.		50%
n=5		Unknown FPartial APartial BPartial BUnknown FNo CUnknown FYes DUnknown FUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
reporting-guest-cohorts diff
Reports guest-level analytics including new versus returning guest counts, visit frequency, and lifetime spend cohorts tied to identifiable guest records from loyalty or online ordering.		44%
n=8		Partial BPartial BPartial DYes BUnknown FPartial CPartial BNo BNo FUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
reporting-sales-forecast diff
Produces a forward sales forecast at daypart or hourly granularity from the location's own history, exposed in the reporting UI and consumable by scheduling or ordering workflows.		20%
n=5		Unknown FNo BUnknown FNo AUnknown FNo BUnknown FYes BNo FUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
reporting-tip-tax-compliance
Generates payroll- and tax-ready tip reporting: declared versus charged tips per employee, tip pool distribution detail, and a tax liability summary by jurisdiction.		19%
n=8		No BNo FPartial BNo BUnknown FNo FNo FYes DNo FUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown

Multi-location, franchise & enterprise governance

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multi-location-org-hierarchy floor
Supports a named organizational hierarchy of at least three levels (e.g. enterprise > region/group > location) as a first-class object that reporting and permissions can be scoped to, not just a flat list of locations.		53%
n=19		Partial BPartial CYes APartial BPartial BUnknown FPartial DPartial EPartial APartial BPartial BPartial EUnknown FPartial CUnknown FPartial BPartial BYes BPartial BPartial DUnknown FNo BUnknown FPartial A
multi-location-central-menu-publish
A corporate-level menu can be authored once and published to a chosen set of locations in a single action, with a publish/version history showing what was pushed, when, and by whom.		19%
n=18		Partial CPartial CPartial CNo BPartial DPartial DPartial BNo BNo FNo ENo FUnknown FUnknown FNo FPartial DUnknown FNo FNo FUnknown FNo FUnknown FNo FUnknown FNo F
multi-location-local-override-policy diff
Corporate menu items expose per-field override rules so a location can change some attributes (e.g. price, availability) while corporate locks others (e.g. name, image, recipe), and locked fields are not editable at store level.		38%
n=8		Unknown FPartial BPartial BNo AYes APartial BPartial BNo BNo FUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
multi-location-price-zones
Supports price tiers/zones so one menu item carries different prices per location group, per order channel, and per daypart without duplicating the item record.		17%
n=23		Partial BPartial BPartial BPartial BPartial BPartial CPartial DNo BNo FNo ENo FNo FNo ENo FUnknown FNo FNo FNo FPartial BNo FNo FNo FNo FNo F
multi-location-scheduled-publish diff
Menu, price, and promo changes can be scheduled to activate at a future date/time interpreted in each target location's own timezone, and can be rolled back after activation.		38%
n=8		Unknown FPartial DPartial BPartial BPartial BPartial BPartial BNo BNo FUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
multi-location-new-store-template diff
A new location can be provisioned by cloning a documented configuration template (menu, taxes, roles, printers, modifiers, tenders) rather than being configured from scratch, and the vendor publishes the expected time-to-open.		43%
n=7		Unknown FPartial BPartial BNo APartial BPartial BPartial BUnknown FPartial BUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
multi-location-corp-vs-franchisee-roles diff floor
The permission model distinguishes a franchisor/corporate tenant from an independently-owned franchisee tenant, so corporate can see franchisee sales and enforce config while the franchisee owns its own employees, banking, and labor data.		67%
n=6		Unknown FUnknown FPartial BPartial BPartial BUnknown FYes BYes BPartial EUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
multi-location-royalty-calculation diff
Calculates franchise royalty, ad-fund, and marketing-fee amounts automatically from POS net sales on a defined schedule, with a configurable royalty basis (gross vs net of discounts/comps/third-party).		14%
n=7		Unknown FNo BNo BNo BUnknown FNo BNo FYes BNo FUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
multi-location-royalty-collection
Supports automated ACH/debit collection of calculated royalties and fees from franchisee accounts, with a franchisee-visible statement of what was charged.		13%
n=8		No FNo FNo BNo BUnknown FNo FNo FYes BNo FUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
multi-location-consolidated-reporting floor
Provides above-store reporting that aggregates sales, labor, discounts, voids, and item mix across any selected set of locations in one view, with store-vs-store ranking and variance flags.		72%
n=9		Partial CYes DPartial CPartial BPartial BYes CYes DYes DPartial BUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
multi-location-normalized-item-rollup diff floor
Item-level sales roll up across locations under a shared corporate item ID even when stores have renamed or locally priced the item.		50%
n=8		Unknown FPartial BPartial BPartial AYes BPartial BPartial BPartial ENo FUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
multi-location-cross-location-giftcard
Gift cards issued at one location are redeemable at any other location in the brand, with a reported outstanding-liability balance and inter-store settlement/redemption reconciliation between owners.		21%
n=7		Unknown FNo FPartial BPartial AUnknown FPartial BNo FNo BNo FUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
multi-location-cross-location-loyalty floor
A single customer loyalty profile, balance, and stored order history is shared across all locations in the brand rather than being per-location.		50%
n=9		No BPartial BYes BYes APartial BPartial BYes DNo BNo FUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
multi-location-multi-brand diff
A single location/terminal can operate two or more distinct brands or virtual brands with separate menus, receipts/branding, and separately reportable revenue, on the same hardware and drawer.		44%
n=8		Unknown FYes BPartial BNo APartial BPartial BPartial DPartial ENo FUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
multi-location-multi-tax-jurisdiction
Tax configuration is per-location with support for multiple simultaneous tax rates, jurisdiction-specific rules (e.g. prepared-food vs grocery, inclusive vs exclusive tax), and per-location tax exemptions.		38%
n=8		Partial BPartial BPartial DNo APartial BNo BPartial BPartial FUnknown FUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
multi-location-multi-currency-locale
Supports locations operating in different currencies and languages within one enterprise account, with consolidated reporting converted to a reporting currency.		43%
n=7		Partial BYes BPartial BNo APartial ANo BUnknown FUnknown FPartial AUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
multi-location-config-audit-log diff
Produces an immutable audit log of who changed which configuration object (price, tax, permission, discount) at which location and when, exportable or queryable by corporate.		42%
n=6		Unknown FPartial BPartial BNo APartial BUnknown FPartial BPartial BUnknown FUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
multi-location-enterprise-sso diff floor
Supports SSO via SAML or OIDC against the customer's identity provider for back-office/above-store users, with SCIM or equivalent for automated deprovisioning.		60%
n=5		Unknown FPartial BUnknown FNo AUnknown FUnknown FPartial BYes BYes BUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
multi-location-enterprise-api diff floor
Publishes a documented multi-location API (or data warehouse/BI export) that returns transaction-level data across all locations in one authenticated call, without per-location credentials.		69%
n=8		No BYes BPartial AYes AYes BPartial BPartial BUnknown FYes BUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
multi-location-central-labor-policy
Labor rules (overtime, break enforcement, predictive-scheduling compliance) are configurable per location or location group and enforced at the terminal, not just reported after the fact.		6%
n=8		No FNo FNo BNo BUnknown FNo FNo FPartial BNo FUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown

Integrations, API & extensibility

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extensibility-public-api-docs floor
Public, self-serve API reference documentation is readable without a signed partner agreement, NDA, or sales call.		77%
n=24		Yes BYes BYes AYes AYes ANo BNo BYes AYes AYes BYes BYes AYes AYes AYes AYes AYes BPartial BYes AYes ANo BNo BNo AYes B
extensibility-api-access-cost diff
API access is included in the base subscription at no additional per-location fee, surcharge, or upgraded plan requirement.		25%
n=4		No BUnknown FUnknown FPartial BUnknown FNo BUnknown FUnknown FPartial CUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
extensibility-partner-revshare
The vendor publishes its partner/marketplace commercial terms (referral fee, revenue share percentage, or per-location partner fee) in public documentation.		36%
n=7		Yes CNo BNo BPartial BPartial DNo BUnknown FPartial CUnknown FUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
extensibility-free-sandbox diff floor
A free sandbox or test environment with seeded data is available to developers without owning a paid production account.		50%
n=9		Partial BPartial BPartial BPartial APartial APartial BPartial BNo BYes BUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
extensibility-oauth-partner-apps
Third-party apps authenticate via OAuth 2.0 with scoped, operator-granted, individually revocable permissions (not shared static API keys or credential sharing).		42%
n=19		Partial BPartial BYes APartial ANo AUnknown FPartial BUnknown FYes BPartial BUnknown FNo APartial BNo AYes ANo ANo BPartial ANo APartial APartial AUnknown FUnknown FPartial B
extensibility-webhooks-push floor
The platform pushes real-time webhooks for order lifecycle events (created, modified, paid, voided, refunded) rather than requiring polling.		55%
n=20		Partial BYes BYes APartial APartial AUnknown FPartial BNo BPartial BPartial BPartial ENo APartial BPartial AUnknown FPartial AYes BPartial APartial APartial BPartial BUnknown FUnknown FYes B
extensibility-webhook-reliability diff
Webhooks are cryptographically signed (e.g. HMAC) AND documented to retry with backoff, with a replayable event log for missed deliveries.		44%
n=8		Partial APartial BPartial ANo APartial AUnknown FPartial BNo BYes AUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
extensibility-order-injection-api floor
A public write API accepts externally originated orders into the POS as first-class tickets that fire to KDS/printers and land in reporting.		50%
n=9		Partial BYes BYes ANo APartial APartial CYes DNo BNo BUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
extensibility-menu-write-api diff floor
Menu items, modifiers, and prices can be written and updated via API, not just read.		50%
n=7		No BYes BYes ANo AYes APartial BUnknown FUnknown FNo FUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
extensibility-data-symmetry diff floor
Every core object the API can read (orders, menu, customers, employees, inventory) can also be written or updated via the same API.		50%
n=7		No APartial BPartial APartial APartial AUnknown FUnknown FYes BPartial BUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
extensibility-published-rate-limits
API rate limits are published as specific numeric quotas with documented throttling behavior and headers.		44%
n=8		Yes BNo BPartial APartial APartial ANo FNo BUnknown FYes AUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
extensibility-doordash-preferred diff
The vendor is a named DoorDash Preferred Integration Partner (DPIP) under the 2026 program requirements.		44%
n=9		No BYes BYes BNo BYes BYes BNo BNo BNo FUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
extensibility-first-party-delivery-integrations diff floor
Direct, first-party certified integrations exist with DoorDash, Uber Eats, and Grubhub without requiring a paid middleware layer (Otter/Chowly/Deliverect/Checkmate).		72%
n=9		Yes BYes CYes BPartial BPartial BYes BYes BPartial ENo FUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
extensibility-middleware-compatibility
The POS is a supported endpoint for at least two major aggregation middleware platforms (Deliverect, Chowly, Otter, Checkmate, ItsaCheckmate).		17%
n=6		No FNo FUnknown FPartial BUnknown FNo EPartial CUnknown FNo FUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
extensibility-accounting-connectors
Native, vendor-maintained connectors exist for QuickBooks Online and at least one other GL/accounting system, with mapped journal entries rather than CSV-only export.		20%
n=5		No BUnknown FNo BNo AUnknown FUnknown FPartial CPartial DUnknown FUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
extensibility-payroll-export
Labor hours export natively to at least two named payroll providers (e.g. Gusto, ADP, Paychex, Paylocity) without manual re-keying.		19%
n=8		No BNo FPartial BNo AUnknown FNo FNo FYes BNo FUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
extensibility-bi-data-warehouse diff floor
Raw transaction-level data can be exported on a schedule to a customer-controlled destination (S3/SFTP/warehouse/Snowflake share), not only viewed in the vendor's reporting UI.		64%
n=7		No EPartial BPartial AYes APartial BUnknown FUnknown FYes BYes BUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
extensibility-app-marketplace floor
The vendor operates a public integrations marketplace listing named third-party apps that operators can browse and self-install.		56%
n=9		Partial BPartial BYes BPartial DPartial BPartial BPartial BPartial BPartial BUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
extensibility-custom-fields-scripting floor
Operators can define custom fields or run vendor-hosted custom logic/scripts against POS objects without a vendor engineering engagement.		50%
n=7		Unknown FPartial BPartial BPartial AUnknown FPartial BPartial BPartial BPartial FUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
extensibility-headless-embedded
The vendor supports a headless/embedded mode where a third-party UI (kiosk, web ordering, drive-thru) drives the POS transaction engine via API.		43%
n=7		Unknown FPartial BNo APartial AUnknown FPartial CPartial BNo BYes AUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
extensibility-api-versioning-deprecation floor
The vendor publishes an API changelog and a stated deprecation/notice policy for breaking changes.		50%
n=7		No BYes BNo APartial ANo AUnknown FUnknown FYes BYes BUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
extensibility-data-portability-exit diff
A complete historical data export (orders, customers, menu, payments metadata) is available to the operator on demand, in a documented machine-readable format, at contract end.		43%
n=7		Partial BPartial BPartial BPartial APartial BNo BUnknown FUnknown FPartial BUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown

Reliability, offline & operations

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reliability-offline-order-entry
Order entry, ticket routing, and check printing continue on-terminal when the internet connection is lost.		2%
n=23		No FNo BPartial DNo FUnknown FNo BNo BNo BNo FNo ENo FNo FNo ENo FNo ENo FNo FNo FNo FNo FNo FNo FNo FNo F
reliability-offline-card-auth diff
Card payments can be accepted while offline via store-and-forward, not just cash-only fallback.		22%
n=9		No FNo FYes BNo BNo BNo FNo FNo BYes BUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
reliability-offline-decline-liability diff
The vendor publicly documents who bears the loss when a store-and-forward transaction declines after connectivity returns, and states any per-transaction or cumulative offline cap.		17%
n=9		No FNo FPartial BNo BNo BNo FNo BNo BYes BUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
reliability-lan-degraded-multi-terminal diff
Multiple terminals continue to share a single check/table state over the local network while the internet is down (LAN-only degraded operation, not per-terminal islands).		0%
n=7		No FNo FNo BNo AUnknown FNo FNo FNo BUnknown FUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
reliability-local-transaction-engine diff
The vendor documents a local/on-premise transaction engine or edge server (not purely cloud-hosted request/response) for the ordering path.		11%
n=9		No FNo FPartial BNo ANo BNo FNo BNo BPartial BUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
reliability-offline-kds-printing
Kitchen display and/or kitchen printer routing continues to function while offline.		3%
n=20		No FNo BPartial CNo FUnknown FNo FNo FNo BNo FNo ENo FUnknown FNo EUnknown FNo BNo FNo FNo FNo FNo FUnknown FNo FNo FNo F
reliability-printer-fallback
The system automatically fails over to a backup printer or KDS station when a configured kitchen printer is unreachable, and alerts staff.		7%
n=21		No BNo BPartial BNo FPartial BNo FNo BNo BNo FNo ENo FUnknown FNo EUnknown FPartial BNo FNo FNo FNo FNo FUnknown FNo FNo FNo F
reliability-sync-conflict-handling
The vendor documents its conflict-resolution behavior for edits made on two devices during a network partition (e.g. last-write-wins, merge, or operator prompt).		38%
n=4		Unknown FNo BUnknown FPartial APartial APartial BUnknown FUnknown FUnknown FUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
reliability-offline-feature-matrix
The vendor publishes an explicit list of which features are unavailable offline (gift cards, loyalty lookup, refunds, manual card entry, text-to-pay).		17%
n=9		No BNo FNo CNo ANo BNo FPartial BNo BYes BUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
reliability-public-status-page floor
A public, per-component status page exists showing current and historical incident state without a login.		78%
n=9		No BYes BYes BYes BYes BNo FYes BYes BYes BUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
reliability-contractual-uptime-sla diff
A contractual uptime SLA with a stated percentage AND a service credit remedy is published or available in the standard agreement.		7%
n=7		No BNo BNo BNo BNo BNo BPartial BUnknown FUnknown FUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
reliability-incident-postmortems
The vendor publishes written post-incident reports or root-cause summaries for major outages.		42%
n=6		Partial BUnknown FPartial BNo BPartial BPartial BPartial BUnknown FUnknown FUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
reliability-247-live-support floor
24/7/365 live human support by phone is included in the base subscription, not sold as a premium support tier.		50%
n=8		Yes CPartial BPartial BNo CPartial BPartial CUnknown FNo BYes CUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
reliability-onsite-install diff
The vendor offers in-person on-site installation and go-live support (first-party or certified dealer network), not remote-only self-install.		13%
n=4		Unknown FUnknown FPartial BNo CUnknown FNo FUnknown FUnknown FNo FUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
reliability-menu-build-service diff
The vendor performs the initial menu build as part of onboarding rather than leaving it entirely to the operator.		36%
n=7		Partial EPartial DUnknown FNo APartial BPartial EUnknown FPartial BNo FUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
reliability-hardware-replacement-sla
A hardware replacement/advance-exchange program with a stated turnaround time is included or purchasable.		17%
n=6		Partial BNo FPartial BNo BUnknown FNo FUnknown FNo BUnknown FUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
reliability-backup-restore floor
Operators can trigger and retrieve their own data backup/restore, or the vendor publishes RPO/RTO figures for data recovery.		50%
n=4		Unknown FPartial BPartial BPartial APartial BUnknown FUnknown FUnknown FUnknown FUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
reliability-pci-dss-4-attestation
The vendor publishes a current PCI DSS v4.0/4.0.1 Attestation of Compliance or equivalent (e.g. validated P2PE listing) covering the post-March-2025 future-dated requirements.		25%
n=6		No BUnknown FNo BPartial CNo BUnknown FPartial BUnknown FPartial BUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
reliability-mfa-role-based-access floor
Multi-factor authentication is enforceable on back-office and POS administrative logins, with role-based permissions.		56%
n=8		Partial BPartial BPartial BPartial BPartial BUnknown FPartial BYes BPartial BUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
reliability-self-serve-training floor
A public, free training library (video/LMS) and a practice/training mode on the terminal exist for staff onboarding.		50%
n=9		Partial BPartial BPartial BPartial CPartial BPartial EPartial BPartial BPartial BUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
reliability-failover-terminal-role diff
Any terminal can assume the master/server role automatically if the designated primary terminal or local server fails.		0%
n=7		No FNo FUnknown FNo AUnknown FNo FNo FNo BNo FUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
reliability-cellular-backup
Terminals support an automatic cellular/LTE failover for connectivity, first-party or documented.		25%
n=8		Unknown FNo FPartial BNo APartial BNo FNo FNo BYes BUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown

Commercial, compliance & data ownership

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commercial-month-to-month-contract diff floor
Vendor publicly offers a month-to-month subscription with no minimum multi-year term commitment for its core POS software tier.		79%
n=7		Yes BYes BYes BNo BPartial BYes BUnknown FUnknown FYes BUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
commercial-no-early-termination-fee diff
Vendor's published terms of service or MSA state no early termination fee / no liquidated damages for cancelling the software subscription before term end.		31%
n=8		No BPartial BNo BNo BPartial BPartial BUnknown FNo BYes BUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
commercial-autorenew-terms-published floor
The auto-renewal term and the required cancellation notice window (e.g. 30/60/90 days) are stated in publicly accessible contract terms rather than only in a signed quote.		57%
n=21		Partial BYes BYes BYes BNo BYes BNo BPartial BYes BPartial BUnknown FYes ANo BUnknown FNo BUnknown FNo BPartial BNo BYes BYes BPartial BYes BPartial B
commercial-processing-not-bundled diff floor
The POS software can be purchased and operated with a third-party payment processor of the operator's choice (no mandatory in-house processing lock).		56%
n=9		No BYes BNo BPartial BYes BPartial BYes BYes BNo CUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
commercial-interchange-plus-published diff
Vendor publishes an interchange-plus (cost-plus) processing rate option with the markup stated as a specific bps + per-transaction figure, rather than only blended/flat card-present rates.		0%
n=9		No CNo CNo BNo BNo BNo CNo BNo BNo CUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
commercial-rate-increase-clause diff
The processing agreement caps or prohibits unilateral vendor-initiated rate increases outside of pass-through interchange/network changes, or grants penalty-free exit on any increase.		44%
n=9		No BPartial BPartial BNo BPartial BNo BPartial BYes BYes BUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
commercial-pricing-published
Per-location and per-additional-terminal software pricing is published as specific dollar figures on the vendor's public site (not 'contact sales' only).		30%
n=23		Yes CNo CPartial BNo CNo BPartial BNo BNo CYes CPartial CPartial CNo BNo BYes CNo BYes CNo BPartial DNo BNo BNo BUnknown FNo CPartial B
commercial-module-unbundling diff floor
Individual modules (online ordering, KDS, loyalty, inventory, payroll, marketing) can be purchased à la carte and cancelled independently without repricing the base POS subscription.		50%
n=8		Partial CPartial BPartial BPartial BUnknown FPartial BPartial BPartial BPartial CUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
commercial-hardware-purchase-outright floor
All required terminals, KDS screens, and printers can be purchased outright at a published price, with no mandatory multi-year hardware lease or rental.		63%
n=16		Partial CYes BYes BPartial FPartial BNo FUnknown FNo BYes CUnknown FUnknown FPartial BUnknown FYes EUnknown FYes ENo FUnknown FUnknown FYes EUnknown FYes BYes ENo F
commercial-hardware-not-locked diff floor
Vendor documents support for at least one non-proprietary/third-party hardware option (e.g. standard iPad, Epson/Star ESC/POS printers, generic cash drawer) rather than requiring vendor-only devices.		78%
n=9		Yes BYes BYes BYes AYes BYes BPartial BNo BPartial BUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
commercial-implementation-fee-published
One-time implementation, menu-build, onboarding, and training fees are published as specific amounts or explicitly stated as $0.		17%
n=9		Partial CNo CPartial BNo CNo BNo BNo BNo CPartial CUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
commercial-data-export-self-serve floor
Operators can self-serve export their full transactional history (orders, line items, payments, labor) to CSV or a documented API without contacting support or paying a fee.		61%
n=9		Yes BPartial BPartial BPartial APartial BPartial BPartial BPartial EYes BUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
commercial-export-customer-and-loyalty diff
Guest/customer records, loyalty balances or point ledgers, and gift-card liability balances are exportable in machine-readable form by the operator.		44%
n=9		Partial CPartial BPartial BPartial APartial BPartial BPartial DNo BPartial BUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
commercial-post-termination-export-window diff
Contract or documentation specifies a post-termination data retrieval window (a defined number of days during which the operator can still export their data) rather than immediate cutoff.		21%
n=7		No BNo BNo BYes BPartial BNo BUnknown FUnknown FNo BUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
commercial-data-ownership-clause diff
Published terms explicitly state the merchant owns its transaction and customer data, and constrain the vendor's right to use or resell that data (beyond aggregated/de-identified use) for its own products or marketing.		44%
n=9		Partial BPartial DPartial BPartial BYes BNo BPartial BPartial BNo BUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
commercial-source-available-selfhost
The POS is source-available or open source with a documented self-hosting option (source published under an OSI or source-available license, not merely an open API).		0%
n=9		No FNo BNo BNo BNo BNo BNo BNo BNo BUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
commercial-pci-p2pe-tokenization
Vendor documents validated P2PE or hardware-encrypted card entry plus tokenization such that the merchant's PCI scope is reduced to SAQ A / SAQ P2PE-HW, and names the applicable SAQ.		36%
n=7		Unknown FPartial BNo BPartial BNo BPartial BPartial BUnknown FPartial BUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
commercial-pci-dss-4-controls
Vendor documents PCI DSS v4.0.1 future-dated controls in effect since 31 Mar 2025 — notably MFA for all access to the cardholder data environment including POS and back-office logins, and (for hosted ordering pages) payment-page script integrity monitoring per Req 6.4.3/11.6.1.		10%
n=5		No BUnknown FNo BNo ANo BUnknown FPartial BUnknown FUnknown FUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
commercial-soc2-attestation floor
Vendor states it holds a current SOC 2 Type II (or ISO 27001) attestation and will provide the report under NDA via a trust center or on request.		58%
n=6		No BUnknown FNo BPartial BYes BUnknown FYes BUnknown FYes BUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
commercial-privacy-dsar-tooling
Product provides in-app tooling for CCPA/CPRA and GDPR data-subject requests — locating, exporting, and deleting an individual guest's records — plus a published DPA the operator can execute.		44%
n=9		Partial BPartial BPartial BPartial BPartial BPartial BPartial BNo BPartial BUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
commercial-wcag-kiosk-accessibility diff
Vendor publishes an accessibility conformance report (VPAT/ACR) claiming WCAG 2.1 AA (or later) for its self-order kiosk and consumer web-ordering surfaces, including a documented tactile/audio non-visual access mode on kiosks.		7%
n=7		Unknown FNo BPartial BNo CNo BNo FNo BNo BUnknown FUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown
commercial-dual-pricing-compliant diff
POS supports card-network-compliant dual pricing / cash discount or surcharging with automatic exclusion of debit and prepaid cards from any surcharge, and required receipt and menu-board disclosure of the fee.		10%
n=5		No BUnknown FPartial BNo ANo BUnknown FUnknown FNo BUnknown FUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknown