Vendors / Adjacent encroachers — ordering, middleware & back-office

Fresh KDS

A $16-27/screen/month tablet KDS that runs on iOS and Android and attaches to any POS — the cheapest credible answer to the kitchen-display line item, and the price point any first-party KDS gets benchmarked against.

scored live legacy rubric

Claims in scope
255
Scored
36
Assessed
31
Unknown
224
Not applicable
59
Cells challenged
3
88% of in-scope claims are unknown. This record measures what Fresh KDS publishes at least as much as what it does. A vendor that documents little scores low here whether or not the capability exists. Absence of evidence is recorded as unknown, never as no.

Identity

Owner
Fresh Technology, Inc. — privately held; no parent or investor disclosed on its site (footer reads "© 2026 Fresh Technology, Inc.")
Who it is for
Independents and small chains wanting a cheap tablet-based kitchen display bolted onto whatever POS they already run
Site
https://www.fresh-kds.com/

Pricing

transparency: unknown · unit: per screen per month · processor lock-in: no

Software
Fully published per-screen SaaS: Essentials $20/mo ($16/mo billed yearly), Premium $27/mo ($22/mo billed yearly), Enterprise custom. Premium adds label/ticket printing, all-day ingredient counts, screen communication, modifier styles, in-app metrics and customer messaging.

Capabilities

Every claim is binary and checkable. Grades: A primary documentation · B product documentation · C pricing or feature page · D marketing claim · E third-party reporting · F inference with no source. A yes on a differentiator claim requires A or B.

Menu, modifiers & pricing engine

No

menu-pricing-nested-modifiers

Displays modifiers ("modifier styles") but owns no menu or pricing engine. https://www.fresh.technology/kds/pricing · retrieved 2026-08-01

E
No

menu-pricing-modifier-price-by-parent-size

Migrated from the 2026-08-01 research pass; no source URL was recorded.

F
Unknown

menu-pricing-fractional-placement differentiator

Not scored by this record.

Unknown

menu-pricing-half-and-half-rule differentiator

Not scored by this record.

No

menu-pricing-topping-quantity-tiers

Migrated from the 2026-08-01 research pass; no source URL was recorded.

F
Unknown

menu-pricing-size-style-matrix differentiator

Not scored by this record.

Unknown

menu-pricing-included-allowance differentiator

Not scored by this record.

Unknown

menu-pricing-combos

Not scored by this record.

Unknown

menu-pricing-upsell-prompts differentiator

Not scored by this record.

Unknown

menu-pricing-86-propagation

Not scored by this record.

Unknown

menu-pricing-countdown-auto-86 differentiator

Not scored by this record.

Unknown

menu-pricing-dayparting

Not scored by this record.

Unknown

menu-pricing-channel-price-books

Not scored by this record.

Unknown

menu-pricing-dual-pricing differentiator

Not scored by this record.

Unknown

menu-pricing-versioning-effective-dates differentiator

Not scored by this record.

Unknown

menu-pricing-franchise-hierarchy differentiator

Not scored by this record.

Unknown

menu-pricing-allergen-nutrition

Not scored by this record.

Unknown

menu-pricing-recipe-linkage differentiator

Not scored by this record.

Unknown

menu-pricing-3p-menu-push

Not scored by this record.

Unknown

menu-pricing-dynamic-pricing

Not scored by this record.

Payments & money movement

Unknown

payments-processor-choice differentiator

Not scored by this record.

Unknown

payments-published-rates differentiator

Not scored by this record.

Unknown

payments-dual-pricing differentiator

Not scored by this record.

Unknown

payments-surcharge-guardrails differentiator

Not scored by this record.

No

payments-emv-nfc

Migrated from the 2026-08-01 research pass; no source URL was recorded.

F
Unknown

payments-softpos-tap-to-pay differentiator

Not scored by this record.

Unknown

payments-pay-at-table

Not scored by this record.

Unknown

payments-qr-guest-pay differentiator

Not scored by this record.

Unknown

payments-tip-adjust

Not scored by this record.

Unknown

payments-tip-pooling differentiator

Not scored by this record.

Unknown

payments-offline-store-and-forward differentiator

Not scored by this record.

Unknown

payments-offline-decline-liability differentiator

Not scored by this record.

No

payments-gift-cards

Migrated from the 2026-08-01 research pass; no source URL was recorded.

F
Unknown

payments-house-accounts

Not scored by this record.

Unknown

payments-split-tender

Not scored by this record.

No

payments-refund-void-controls

Migrated from the 2026-08-01 research pass; no source URL was recorded.

F
Unknown

payments-chargeback-tooling differentiator

Not scored by this record.

Unknown

payments-card-on-file differentiator

Not scored by this record.

Unknown

payments-payout-timing differentiator

Not scored by this record.

Unknown

payments-multi-entity-routing differentiator

Not scored by this record.

Unknown

payments-p2pe-pci4

Not scored by this record.

Delivery, dispatch & third-party channels

No

delivery-driver-roster

Migrated from the 2026-08-01 research pass; no source URL was recorded.

F
No

delivery-dispatch-board

Migrated from the 2026-08-01 research pass; no source URL was recorded.

F
Unknown

delivery-route-map differentiator

Not scored by this record.

Unknown

delivery-driver-tracking differentiator

Not scored by this record.

Unknown

delivery-zones-polygon differentiator

Not scored by this record.

No

delivery-zone-pricing

Migrated from the 2026-08-01 research pass; no source URL was recorded.

F
Unknown

delivery-address-validation

Not scored by this record.

Unknown

delivery-driver-comp differentiator

Not scored by this record.

Unknown

delivery-cash-reconcile

Not scored by this record.

Unknown

delivery-daas-dispatch

Not scored by this record.

Unknown

delivery-daas-fallback differentiator

Not scored by this record.

Unknown

delivery-3p-direct-integration differentiator

Not scored by this record.

Unknown

delivery-3p-injection

Not scored by this record.

Unknown

delivery-menu-push

Not scored by this record.

Unknown

delivery-86-sync

Not scored by this record.

Unknown

delivery-store-pause

Not scored by this record.

Unknown

delivery-3p-reconciliation differentiator

Not scored by this record.

Unknown

delivery-injection-error-visibility differentiator

Not scored by this record.

Unknown

delivery-tracking-page

Not scored by this record.

Unknown

delivery-promise-time differentiator

Not scored by this record.

Unknown

delivery-offline-behavior

Not scored by this record.

Digital ordering & guest-facing channels

No

digital-first-party-web

Migrated from the 2026-08-01 research pass; no source URL was recorded.

F
No

digital-menu-single-source

Migrated from the 2026-08-01 research pass; no source URL was recorded.

F
Unknown

digital-native-app differentiator

Not scored by this record.

No

digital-account-saved-payment

Migrated from the 2026-08-01 research pass; no source URL was recorded.

F
Unknown

digital-upsell-engine differentiator

Not scored by this record.

Unknown

digital-scheduled-pacing

Not scored by this record.

Unknown

digital-fulfillment-modes

Not scored by this record.

Unknown

digital-qr-table

Not scored by this record.

Unknown

digital-kiosk differentiator

Not scored by this record.

Unknown

digital-group-ordering

Not scored by this record.

Unknown

digital-catering-portal differentiator

Not scored by this record.

Unknown

digital-voice-ai-phone differentiator

Not scored by this record.

Unknown

digital-drivethru-ai

Not scored by this record.

Unknown

digital-sms-ordering

Not scored by this record.

Unknown

digital-google-order differentiator

Not scored by this record.

Unknown

digital-apple-business-connect

Not scored by this record.

Unknown

digital-loyalty-attach

Not scored by this record.

Unknown

digital-subscriptions

Not scored by this record.

Unknown

digital-promo-parity

Not scored by this record.

Unknown

digital-guest-data-ownership differentiator

Not scored by this record.

Unknown

digital-checkout-pci-sca

Not scored by this record.

Unknown

digital-surcharge-transparency differentiator

Not scored by this record.

Guest data, loyalty & marketing

No

guest-loyalty-unified-profile

Migrated from the 2026-08-01 research pass; no source URL was recorded.

F
Unknown

guest-loyalty-thirdparty-identity-attach differentiator

Not scored by this record.

No

guest-loyalty-accrual-models

Migrated from the 2026-08-01 research pass; no source URL was recorded.

F
Unknown

guest-loyalty-tiers differentiator

Not scored by this record.

Unknown

guest-loyalty-offline-behavior differentiator

Not scored by this record.

Unknown

guest-loyalty-offer-stacking-rules differentiator

Not scored by this record.

Unknown

guest-loyalty-targeted-offers differentiator

Not scored by this record.

Unknown

guest-loyalty-rfm-segmentation differentiator

Not scored by this record.

No

guest-loyalty-lifecycle-automation

Premium includes guest-ready SMS/customer messaging, but that is order status, not lifecycle marketing. https://www.fresh.technology/kds/pricing · retrieved 2026-08-01

E
Unknown

guest-loyalty-native-email-sms differentiator

Not scored by this record.

Unknown

guest-loyalty-consent-management

Not scored by this record.

Unknown

guest-loyalty-10dlc-registration

Not scored by this record.

Unknown

guest-loyalty-campaign-attribution differentiator

Not scored by this record.

Unknown

guest-loyalty-data-export-portability differentiator

Not scored by this record.

Unknown

guest-loyalty-cdp-event-api differentiator

Not scored by this record.

Unknown

guest-loyalty-review-capture-routing differentiator

Not scored by this record.

Unknown

guest-loyalty-referral-program

Not scored by this record.

Unknown

guest-loyalty-wallet-pass differentiator

Not scored by this record.

Unknown

guest-loyalty-privacy-rights-tooling

Not scored by this record.

Unknown

guest-loyalty-redemption-fraud-controls

Not scored by this record.

Unknown

guest-loyalty-ai-offer-recommendation differentiator

Not scored by this record.

Unknown

guest-loyalty-stored-value-gift

Not scored by this record.

Labor & workforce

No

labor-clock-in-at-pos

Migrated from the 2026-08-01 research pass; no source URL was recorded.

F
Unknown

labor-photo-punch-verification differentiator

Not scored by this record.

Unknown

labor-geofenced-mobile-punch

Not scored by this record.

Unknown

labor-offline-time-punch differentiator

Not scored by this record.

Unknown

labor-granular-rbac

Enterprise offers device-settings management; per-action role permissions are not documented.

F
Unknown

labor-manager-override-audit

Checked the Subscription Management & Web Browser collection (24 articles - administrator, roles, create roles, add/delete user, brand/company/location, lock screen settings in the Fresh KDS app) and the roles article at help.freshkds.com/en/articles/2437448, which describes creating named roles at a hierarchy level and assigning permission checkboxes, and states 'Roles are solely used for the Fresh web application, these permissions do not transfer when accessing the Fresh KDS app on tablet devices.' Also checked the Troubleshooting and General Integration Setup collections and the API reference. Nothing documents an approval or override flow, an approver identity captured at the point of override, or any audit trail or activity log that could be queried after the fact - and role permissions are access control, not override attribution. Fresh KDS is a display layer with no comp, void, discount or price-override function of its own, so overrides would be recorded in the attached POS; whether Fresh's own settings lock attributes an unlock to an individual is not stated. Unresolved rather than absent: no vendor page states the limitation.

F
Unknown

labor-native-scheduling differentiator

Not scored by this record.

Unknown

labor-demand-labor-forecast differentiator

Not scored by this record.

Unknown

labor-realtime-labor-percent differentiator

Not scored by this record.

Unknown

labor-overtime-prevention differentiator

Not scored by this record.

Unknown

labor-break-compliance-by-state differentiator

Not scored by this record.

Unknown

labor-fair-workweek-support

Not scored by this record.

Unknown

labor-minor-labor-rules

Not scored by this record.

Unknown

labor-tip-pooling-rules

Not scored by this record.

Unknown

labor-tip-distribution-audit-trail

Not scored by this record.

Unknown

labor-qualified-tips-w2-reporting differentiator

Not scored by this record.

Unknown

labor-native-payroll differentiator

Not scored by this record.

Unknown

labor-payroll-export-formats

Not scored by this record.

Unknown

labor-shift-swap-workflow differentiator

Not scored by this record.

Unknown

labor-digital-onboarding-i9

Not scored by this record.

Unknown

labor-server-performance-metrics differentiator

Not scored by this record.

Inventory, purchasing & cost control

No

inventory-recipe-bom-costing

Migrated from the 2026-08-01 research pass; no source URL was recorded.

F
No

inventory-unit-conversion-yields

Migrated from the 2026-08-01 research pass; no source URL was recorded.

F
Unknown

inventory-theoretical-vs-actual differentiator

Not scored by this record.

Unknown

inventory-realtime-depletion differentiator

Not scored by this record.

Unknown

inventory-86-auto-sync differentiator

Not scored by this record.

No

inventory-count-modes

Premium's "ingredient all-day counts" is production forecasting, not stock counting. https://www.fresh.technology/kds/pricing · retrieved 2026-08-01

E
Unknown

inventory-mobile-count-offline

Not scored by this record.

Unknown

inventory-vendor-catalogs-edi differentiator

Not scored by this record.

Unknown

inventory-invoice-ocr differentiator

Not scored by this record.

Unknown

inventory-price-change-alerts differentiator

Not scored by this record.

Unknown

inventory-par-auto-suggest differentiator

Not scored by this record.

Unknown

inventory-waste-logging

Not scored by this record.

Unknown

inventory-transfers

Not scored by this record.

Unknown

inventory-commissary

Not scored by this record.

Unknown

inventory-lot-traceability

Not scored by this record.

Unknown

inventory-shelf-life-expiry

Not scored by this record.

Unknown

inventory-bar-partial-bottle

Not scored by this record.

Unknown

inventory-cogs-gl-export

Not scored by this record.

Unknown

inventory-native-not-partner differentiator

Not scored by this record.

Unknown

inventory-menu-margin-linkage differentiator

Not scored by this record.

Reporting, BI & data access

Partial

reporting-realtime-dashboard

Speed-of-service reports on all plans, in-app metrics on Premium, multi-location analytics and benchmarking on Enterprise; kitchen timing only, not sales. https://www.fresh.technology/kds/pricing · retrieved 2026-08-01

C
No

reporting-eod-closeout

Holds no sales, tender or cash data.

F
No

reporting-pmix-modifier-level

Migrated from the 2026-08-01 research pass; no source URL was recorded.

F
Unknown

reporting-comps-voids-audit

Not scored by this record.

Unknown

reporting-cash-over-short

Not scored by this record.

Unknown

reporting-labor-productivity

Not scored by this record.

Unknown

reporting-server-scorecards differentiator

Not scored by this record.

Unknown

reporting-channel-profitability differentiator

Not scored by this record.

Unknown

reporting-multiloc-drilldown differentiator

Not scored by this record.

Unknown

reporting-custom-report-builder differentiator

Not scored by this record.

Unknown

reporting-scheduled-delivery

Not scored by this record.

Unknown

reporting-raw-warehouse-export differentiator

Not scored by this record.

Unknown

reporting-public-api differentiator

Not scored by this record.

Unknown

reporting-webhooks differentiator

Not scored by this record.

Unknown

reporting-api-not-upcharged differentiator

Not scored by this record.

Unknown

reporting-tier-paywall differentiator

Not scored by this record.

Unknown

reporting-history-retention differentiator

Not scored by this record.

Unknown

reporting-anomaly-alerts differentiator

Not scored by this record.

Unknown

reporting-nl-query

Not scored by this record.

Unknown

reporting-guest-cohorts differentiator

Not scored by this record.

Unknown

reporting-sales-forecast differentiator

Not scored by this record.

Unknown

reporting-tip-tax-compliance

Not scored by this record.

Multi-location, franchise & enterprise governance

Partial

multi-location-org-hierarchy

Enterprise tier adds multi-location analytics, benchmarking and enterprise device-settings management; a named three-level hierarchy object is not described. https://www.fresh.technology/kds/pricing · retrieved 2026-08-01

C
No

multi-location-central-menu-publish

Owns no menu record.

F
Unknown

multi-location-local-override-policy differentiator

Not scored by this record.

No

multi-location-price-zones

Migrated from the 2026-08-01 research pass; no source URL was recorded.

F
Unknown

multi-location-scheduled-publish differentiator

Not scored by this record.

Unknown

multi-location-new-store-template differentiator

Not scored by this record.

Unknown

multi-location-corp-vs-franchisee-roles differentiator

Not scored by this record.

Unknown

multi-location-royalty-calculation differentiator

Not scored by this record.

Unknown

multi-location-royalty-collection

Not scored by this record.

Unknown

multi-location-consolidated-reporting

Not scored by this record.

Unknown

multi-location-normalized-item-rollup differentiator

Not scored by this record.

Unknown

multi-location-cross-location-giftcard

Not scored by this record.

Unknown

multi-location-cross-location-loyalty

Not scored by this record.

Unknown

multi-location-multi-brand differentiator

Not scored by this record.

Unknown

multi-location-multi-tax-jurisdiction

Not scored by this record.

Unknown

multi-location-multi-currency-locale

Not scored by this record.

Unknown

multi-location-config-audit-log differentiator

Not scored by this record.

Unknown

multi-location-enterprise-sso differentiator

Not scored by this record.

Unknown

multi-location-enterprise-api differentiator

Not scored by this record.

Unknown

multi-location-central-labor-policy

Not scored by this record.

Integrations, API & extensibility

Yes

extensibility-public-api-docs

REPLACES an undated first-pass placeholder that said 'Enterprise mentions custom data integrations; no self-serve public API reference located' -- while extensibility-oauth-partner-apps and extensibility-webhooks-push both sit at grade A in this same record citing pages on this very host, retrieved 2026-08-04. Re-fetched 2026-09-01: HTTP 200 anonymously; no robots.txt (404, allowed under RFC 9309). The site is titled 'Fresh KDS APIs | Fresh Documentation' and its navigation enumerates the surface: APIs (Introduction, Authentication, Locations & Screens, KDS Orders, KDS Notifications), Local Network Integration (Introduction, Discovery, KDS Orders) and Webhooks (Overview, Device Created, Device Updated, Device Deleted, KDS Order Created, KDS Order Bumped). The Authentication page publishes both base URLs in a table -- sandbox https://sandbox-integrations-api.ftservices.cloud and production https://integrations-api.ftservices.cloud -- and the header contract, 'Every API request on the integrations API requires a header with a valid integration token in the following format: x-integration-token: {token}'. SHORTFALL, recorded not scored: issuing a token needs a Fresh KDS portal account ('to generate an integration token for a brand log in to the Fresh KDS web portal'); reading the reference does not. https://fresh-technology.github.io/fresh.kds.docs.mobile-local-network-integration/docs/api/authentication/ · retrieved 2026-09-01

A
Unknown

extensibility-api-access-cost differentiator

Not scored by this record.

Unknown

extensibility-partner-revshare

Not scored by this record.

Unknown

extensibility-free-sandbox differentiator

Not scored by this record.

No

extensibility-oauth-partner-apps

The API reference documents exactly one auth mechanism and it is a static shared secret: a brand-level integration token passed as the header "x-integration-token: {token}", generated per brand in the Fresh KDS web portal, with "Integration tokens do not expire, but they can be revoked from the Fresh KDS web portal" and a 401 without one. No OAuth 2.0 flow, no authorization endpoint, and no scopes are documented anywhere in the API section (Introduction, Authentication, Locations & Screens, KDS Orders, KDS Notifications). Revocation is per-brand token only, not per-app scoped grants. The developer guide additionally instructs integrators to treat the token as a secret pulled from env vars, confirming it is a shared static key. https://fresh-technology.github.io/fresh.kds.docs.mobile-local-network-integration/docs/api/authentication/ · retrieved 2026-08-04

A
Partial

extensibility-webhooks-push

Real push webhooks are documented, not polling: "Webhooks for Fresh KDS are configured at the brand level in the Fresh KDS web portal. It is possible to configure multiple endpoints for a brand", with per-trigger and per-location selection, "Number of Delivery Attempts... default is 3", "Minutes Between Attempts... default is 30 minutes", and email notification on failed attempts. Shortfall: the documented trigger set is only Device Created, Device Updated, Device Deleted, KDS Order Created and KDS Order Bumped. There is no modified, paid, voided or refunded event - Fresh KDS is a display layer that holds no tender, so the payment half of the order lifecycle has no webhook at all, and item-level modification of a live ticket fires nothing. https://fresh-technology.github.io/fresh.kds.docs.mobile-local-network-integration/docs/webhooks/overview/ · retrieved 2026-08-04

A
Unknown

extensibility-webhook-reliability differentiator

Not scored by this record.

Unknown

extensibility-order-injection-api

Not scored by this record.

Unknown

extensibility-menu-write-api differentiator

Not scored by this record.

Unknown

extensibility-data-symmetry differentiator

Not scored by this record.

Unknown

extensibility-published-rate-limits

Not scored by this record.

Unknown

extensibility-doordash-preferred differentiator

Not scored by this record.

Unknown

extensibility-first-party-delivery-integrations differentiator

Not scored by this record.

Unknown

extensibility-middleware-compatibility

Not scored by this record.

Unknown

extensibility-accounting-connectors

Not scored by this record.

Unknown

extensibility-payroll-export

Not scored by this record.

Unknown

extensibility-bi-data-warehouse differentiator

Not scored by this record.

Unknown

extensibility-app-marketplace

Not scored by this record.

Unknown

extensibility-custom-fields-scripting

Not scored by this record.

Unknown

extensibility-headless-embedded

Not scored by this record.

Unknown

extensibility-api-versioning-deprecation

Not scored by this record.

Unknown

extensibility-data-portability-exit differentiator

Not scored by this record.

Reliability, offline & operations

No

reliability-offline-order-entry

Does not capture orders.

F
Unknown

reliability-offline-card-auth differentiator

Not scored by this record.

Unknown

reliability-offline-decline-liability differentiator

Not scored by this record.

Unknown

reliability-lan-degraded-multi-terminal differentiator

Not scored by this record.

Unknown

reliability-local-transaction-engine differentiator

Not scored by this record.

Unknown

reliability-offline-kds-printing

Premium ships label/ticket printing but no offline behaviour is documented.

F
Unknown

reliability-printer-fallback

Checked the complete Printers collection in the Fresh KDS help centre (help.freshkds.com/en/collections/3154835-printers, all 8 articles: the printing overview, Bixolon SRP-S300, Zebra ZD410/ZD411 and Epson connection guides, printing labels/tickets, enabling automatic printing, supported Epson models, supported OSes) plus the Troubleshooting collection (21 articles, including 'Why does my Fresh KDS show offline?' and 'How do I turn off a screen without receiving a printer disconnection error?') and the Square printer-emulation article. Printing is a Premium-tier feature over Bluetooth to a single configured printer, with automatic printing by order type on receive or on bump. No article describes rerouting to a backup printer or a second KDS screen when a printer is unreachable, and no staff alert on printer failure is documented. The nearest statement is on the printer-emulation path - 'if network issues occur, lost tickets cannot be recovered' - which speaks to the POS-to-KDS link rather than to failover away from a dead kitchen printer, so it is not positive evidence of absence for this claim. Unresolved: the vendor documents no failure behaviour for the printer path either way.

F
Unknown

reliability-sync-conflict-handling

Not scored by this record.

Unknown

reliability-offline-feature-matrix

Not scored by this record.

Unknown

reliability-public-status-page

Not scored by this record.

Unknown

reliability-contractual-uptime-sla differentiator

Not scored by this record.

Unknown

reliability-incident-postmortems

Not scored by this record.

Unknown

reliability-247-live-support

Not scored by this record.

Unknown

reliability-onsite-install differentiator

Not scored by this record.

Unknown

reliability-menu-build-service differentiator

Not scored by this record.

Unknown

reliability-hardware-replacement-sla

Not scored by this record.

Unknown

reliability-backup-restore

Not scored by this record.

Unknown

reliability-pci-dss-4-attestation

Not scored by this record.

Unknown

reliability-mfa-role-based-access

Not scored by this record.

Unknown

reliability-self-serve-training

Not scored by this record.

Unknown

reliability-failover-terminal-role differentiator

Not scored by this record.

Unknown

reliability-cellular-backup

Not scored by this record.

Commercial, compliance & data ownership

Unknown

commercial-month-to-month-contract differentiator

Not scored by this record.

Unknown

commercial-no-early-termination-fee differentiator

Not scored by this record.

Unknown

commercial-autorenew-terms-published

Monthly and annual billing options are shown; renewal and cancellation-notice terms are not on the pricing page.

F
Unknown

commercial-processing-not-bundled differentiator

Not scored by this record.

Unknown

commercial-interchange-plus-published differentiator

Not scored by this record.

Unknown

commercial-rate-increase-clause differentiator

Not scored by this record.

Yes

commercial-pricing-published

Two tiers carry specific monthly and annual per-screen dollar figures; only Enterprise is quote-only. https://www.fresh.technology/kds/pricing · retrieved 2026-08-01

C
Unknown

commercial-module-unbundling differentiator

Not scored by this record.

Yes

commercial-hardware-purchase-outright

Runs on the operator's own iOS/Android tablets; no proprietary hardware or lease is required. https://www.fresh.technology/kitchen-display-system · retrieved 2026-08-01

E
Unknown

commercial-hardware-not-locked differentiator

Not scored by this record.

Unknown

commercial-implementation-fee-published

Not scored by this record.

Unknown

commercial-data-export-self-serve

Not scored by this record.

Unknown

commercial-export-customer-and-loyalty differentiator

Not scored by this record.

Unknown

commercial-post-termination-export-window differentiator

Not scored by this record.

Unknown

commercial-data-ownership-clause differentiator

Not scored by this record.

Unknown

commercial-source-available-selfhost

Not scored by this record.

Unknown

commercial-pci-p2pe-tokenization

Not scored by this record.

Unknown

commercial-pci-dss-4-controls

Not scored by this record.

Unknown

commercial-soc2-attestation

Not scored by this record.

Unknown

commercial-privacy-dsar-tooling

Not scored by this record.

Unknown

commercial-wcag-kiosk-accessibility differentiator

Not scored by this record.

Unknown

commercial-dual-pricing-compliant differentiator

Not scored by this record.

Adversarial verification

An independent pass was instructed to refute this record, defaulting to downgrade when uncertain. It challenged 5 values — 3 upheld, 0 downgraded, 0 upgraded. This is published in full because a reader who can see which values were contested, on what evidence, and which way they moved has something no affiliate-funded comparison offers.

Capability claims

ClaimAs first scoredVerdictWhat the verifier found
extensibility-oauth-partner-appsunknown / placeholder (never examined)resolve-to-noThe placeholder was a not-examined marker, not a finding. Fresh KDS does publish an API reference. Its Authentication page documents a single mechanism - a brand-level static integration token sent as the x-integration-token header, non-expiring, revocable only wholesale from the web portal, 401 without it. The claim requires OAuth 2.0 with scoped, individually revocable per-app grants and explicitly excludes shared static API keys. The vendor's own reference enumerates the alternative and OAuth is not among it, which is positive evidence of absence, so no rather than unknown. source
extensibility-webhooks-pushunknown / placeholder (never examined)resolve-to-partialFresh KDS documents genuine push webhooks with brand-level configuration, multiple endpoints, per-location filtering, 3 delivery attempts 30 minutes apart by default and email notification on failure - so polling is not required. Held to partial, not yes, because the documented trigger set is Device Created/Updated/Deleted plus KDS Order Created and KDS Order Bumped only; the claim's modified, paid, voided and refunded lifecycle events have no webhook, and the product holds no tender to fire them. source
reporting-realtime-dashboardpartial, grade B - Speed-of-service reports on all plans, in-app metrics on PreupheldGrade only, value untouched. Corpus-wide mechanical pass (workflows/regrade-marketing-pages.mjs): the cited page is a first-party pricing/feature/product page, which atlas-evidence-rules grades C ("vendor pricing page or feature page - first-party, but written to sell"), not B ("vendor product documentation - the manual, the help centre, the admin guide"). No claim was re-researched in this pass and no evidence was re-read; only the grade was brought into line with the source type. source
multi-location-org-hierarchypartial, grade B - Enterprise tier adds multi-location analytics, benchmarking upheldGrade only, value untouched. Corpus-wide mechanical pass (workflows/regrade-marketing-pages.mjs): the cited page is a first-party pricing/feature/product page, which atlas-evidence-rules grades C ("vendor pricing page or feature page - first-party, but written to sell"), not B ("vendor product documentation - the manual, the help centre, the admin guide"). No claim was re-researched in this pass and no evidence was re-read; only the grade was brought into line with the source type. source
commercial-pricing-publishedyes, grade B - Two tiers carry specific monthly and annual per-screen dollaupheldGrade only, value untouched. Corpus-wide mechanical pass (workflows/regrade-marketing-pages.mjs): the cited page is a first-party pricing/feature/product page, which atlas-evidence-rules grades C ("vendor pricing page or feature page - first-party, but written to sell"), not B ("vendor product documentation - the manual, the help centre, the admin guide"). No claim was re-researched in this pass and no evidence was re-read; only the grade was brought into line with the source type. source

Sources

Every URL this record cites. 13 in total.