Tillster

order-capture-floor-plan-editor

Not scored by this record.

order-capture-split-merge

No POS product; in-store check handling stays with the brand's POS.

order-capture-native-handheld

Not scored by this record.

order-capture-offline-order-entry

No POS terminals; kiosk offline behavior is not documented publicly.

order-capture-kiosk-first-party differentiator

Not scored by this record.

order-capture-drive-thru

Not scored by this record.

order-capture-drive-thru-timers

Not scored by this record.

order-capture-voice-ai differentiator

Not scored by this record.

order-capture-throttling differentiator

Not scored by this record.

order-capture-scheduled-orders

The call-center product page states 'Configurable prep-time and throttling rules to manage future order windows' and 'Visibility into active and scheduled orders for proactive kitchen coordination' - scheduled/future orders are a real order type, distinguished from active orders, with configurable windows. Named shortfall: fire-time injection is not described - nothing says the order enters the make queue at a computed fire time rather than on receipt - and scheduled ordering is only evidenced on the call-center channel; the web/mobile ordering page (solutions/restaurant-web-and-mobile-ordering) and kiosk page mention no order-ahead or pickup-time selection, and the ordering solutions page goes only as far as 'Configure promise times by disposition, product, and channel'. https://www.tillster.com/solutions/call-center-ordering-software · retrieved 2026-08-04

order-capture-catering

Not scored by this record.

order-capture-order-ready-signal differentiator

Not scored by this record.

order-capture-void-comp-controls

Not scored by this record.

menu-pricing-nested-modifiers

A menu management system is part of the platform; modifier nesting depth and min/max/forced-selection semantics are not documented.

menu-pricing-modifier-price-by-parent-size

Checked 2026-08-04: tillster.com/platform/restaurant-technology (Menu Manager - 'Manage menus including hierarchy, pricing, and complex catalog items from a single source', 'Support multi-brand and regional variations with localized rules'), solutions/restaurant-kiosks ('Storyboard-style configuration tools make managing content, modifiers, and flows simple') and solutions/restaurant-web-and-mobile-ordering ('Support complex orders, combos, and modifiers'). None of these describes whether a modifier can carry a price matrix keyed to parent item and size, or whether duplication is required. The one place that would settle it, the developer portal at api-docs.dev.tillster.com, is a login-gated SPA (its spec index in S3 bucket api-docs-infra returns HTTP 403 AccessDenied), so the modifier data model is unreadable. Unresolved.

menu-pricing-topping-quantity-tiers

Checked 2026-08-04: same Menu Manager and kiosk/web-mobile configuration copy as the parent-size cell (tillster.com/platform/restaurant-technology, solutions/restaurant-kiosks, solutions/restaurant-web-and-mobile-ordering). Modifiers are named repeatedly but no quantity tier (light/regular/extra/double) or per-tier price multiplier is described anywhere on the public site, and the api-docs.dev.tillster.com portal that carries the schema is behind AWS Cognito login with its spec bucket returning HTTP 403. Unresolved - no basis either way.

menu-pricing-size-style-matrix differentiator

Not scored by this record.

menu-pricing-included-allowance differentiator

Not scored by this record.

menu-pricing-combos

Not scored by this record.

menu-pricing-upsell-prompts differentiator

Not scored by this record.

menu-pricing-86-propagation

Not scored by this record.

menu-pricing-countdown-auto-86 differentiator

Not scored by this record.

menu-pricing-dayparting

Not scored by this record.

menu-pricing-channel-price-books

Not scored by this record.

menu-pricing-dual-pricing differentiator

Not scored by this record.

menu-pricing-versioning-effective-dates differentiator

Not scored by this record.

menu-pricing-franchise-hierarchy differentiator

Not scored by this record.

menu-pricing-allergen-nutrition

Not scored by this record.

menu-pricing-recipe-linkage differentiator

Not scored by this record.

menu-pricing-3p-menu-push

Not scored by this record.

menu-pricing-dynamic-pricing

Not scored by this record.

payments-processor-choice differentiator

Not scored by this record.

payments-published-rates differentiator

Not scored by this record.

payments-dual-pricing differentiator

Not scored by this record.

payments-surcharge-guardrails differentiator

Not scored by this record.

payments-emv-nfc

Kiosks take payment through integrated partner readers rather than Tillster-branded terminals; accepted methods are not enumerated publicly.

payments-softpos-tap-to-pay differentiator

Not scored by this record.

payments-qr-guest-pay differentiator

Not scored by this record.

payments-tip-pooling differentiator

Not scored by this record.

payments-offline-store-and-forward differentiator

Not scored by this record.

payments-offline-decline-liability differentiator

Not scored by this record.

payments-gift-cards

The ordering solutions page's payments block reads 'Store guest payment preferences securely with tokenization. Support digital wallets, stored cards, and gift cards.' That establishes gift cards as an accepted tender in Tillster's own ordering channels. Named shortfall: nothing on the site describes a first-party Tillster gift card program - no issuance, no real-time balance lookup, no cross-location in-store redemption - and the loyalty page (solutions/restaurant-loyalty-and-promotions) covers points, coupons and offer wallets with no stored-value product. Tillster is a digital-ordering layer over the brand's POS, so card issuance and balance authority appear to sit with the brand's POS or processor. https://www.tillster.com/solutions/restaurant-ordering · retrieved 2026-08-04

payments-house-accounts

Not scored by this record.

payments-split-tender

Not scored by this record.

payments-refund-void-controls

Checked 2026-08-04: Tillster takes payment in its own channels (kiosk EMV/wallets, web/mobile vaulted-card checkout), so refund/void handling of digital transactions is in scope, but no page describes it. solutions/restaurant-ordering's payments block covers tokenization, wallets, stored cards and gift cards with no refund or void wording; platform/restaurant-technology's security block (PCI DSS, MFA, 'Secure APIs') has no role model, approval flow or audit-log language; the kiosk page routes cash orders 'to POS for employee-assisted payment'. A client help centre at por-us-clientportal.tillster.com is indexed by search engines but the host no longer resolves (DNS NXDOMAIN), and the API portal at api-docs.dev.tillster.com is Cognito-gated with its S3 spec bucket returning HTTP 403. Unresolved.

payments-chargeback-tooling differentiator

Not scored by this record.

payments-card-on-file differentiator

Not scored by this record.

payments-payout-timing differentiator

Not scored by this record.

payments-multi-entity-routing differentiator

Not scored by this record.

payments-p2pe-pci4

Not scored by this record.

kitchen-station-routing

An order management system is named in the platform; KDS station routing is not described.

kitchen-expo-consolidation

Tillster enumerates its product set as Customer Data Platform, Order Manager, Menu Manager, Recommender AI, Kiosk Software and Offers & Loyalty Engine; the solutions set is by channel (kiosk, web/mobile, delivery & marketplaces, call center, in-store). No expo screen, prep station or kitchen display product appears in that enumeration or anywhere else on the site, and the kiosk page places kitchen-side execution with the store POS ('Directly connected to the store POS for real-time pricing, menu item, and stock updates'). Order Manager consolidates orders across channels for fulfillment visibility, not station bumps. Expo consolidation belongs to the brand's own POS/KDS (Oracle MICROS, NCR Aloha, PAR Brink, Toast, Xenial and others listed on platform/integrations). https://www.tillster.com/platform · retrieved 2026-08-04

kitchen-course-firing differentiator

Not scored by this record.

kitchen-prep-time-pacing differentiator

Not scored by this record.

kitchen-order-throttling differentiator

Not scored by this record.

kitchen-channel-pause-propagation differentiator

Not scored by this record.

kitchen-order-ready-callback differentiator

Not scored by this record.

kitchen-bump-bar-hardware

Tillster enumerates its full tool set - Customer Data Platform, Order Manager, Menu Manager, Recommender AI, Kiosk Software, Offers & Loyalty Engine - and no KDS appears in it; the kiosk page assigns kitchen-side execution to the store POS ('Directly connected to the store POS for real-time pricing, menu item, and stock updates') and the ordering page routes 'orders directly to POS and kitchen systems'. With no kitchen display product there is no bump-bar or keypad hardware to support - the same enumeration that grounds the kitchen-expo-consolidation 'no'. Bump bars belong to the brand's own KDS (Oracle MICROS, NCR Aloha, PAR Brink, Toast, Xenial and other POS partners on platform/integrations). https://www.tillster.com/platform · retrieved 2026-08-04

kitchen-all-day-counts

Not scored by this record.

kitchen-sla-alerts

Not scored by this record.

kitchen-printer-fallback differentiator

Not scored by this record.

kitchen-offline-operation differentiator

Not scored by this record.

kitchen-item-build-screens differentiator

Not scored by this record.

kitchen-recall-refire

Not scored by this record.

kitchen-order-modification-alerts differentiator

Not scored by this record.

kitchen-guest-ready-notification differentiator

Not scored by this record.

kitchen-waste-logging

Not scored by this record.

kitchen-speed-of-service-reporting

Not scored by this record.

kitchen-prep-forecasting

Not scored by this record.

delivery-driver-roster

Delivery is handled as first- and third-party channel/marketplace management, not as an in-house driver roster with clock-in and run history.

delivery-dispatch-board

Tillster ships a first-party delivery product the earlier pass missed: 'Order Manager shows store teams active locations, ETAs, and delivery statuses at a glance' (a store-facing delivery screen), a branded driver app with 'real-time order assignments', digital proof of delivery, and multi-order runs - 'Configure how many orders each driver can fulfill per run, based on vehicle type or time window' - plus hybrid overflow to third-party providers when demand spikes. Named shortfall: the page never describes an undispatched-order queue, a driver-availability display or an elapsed-time-per-order timer, and whether assignment is a manual dispatch action or automatic is unstated; this is a feature page, not an operator guide. https://www.tillster.com/solutions/restaurant-delivery-and-marketplaces · retrieved 2026-08-04

delivery-route-map differentiator

Not scored by this record.

delivery-driver-tracking differentiator

Not scored by this record.

delivery-address-validation

Not scored by this record.

delivery-driver-comp differentiator

Not scored by this record.

delivery-daas-dispatch

Not scored by this record.

delivery-daas-fallback differentiator

Not scored by this record.

delivery-3p-direct-integration differentiator

Not scored by this record.

delivery-3p-injection

Not scored by this record.

delivery-menu-push

Not scored by this record.

delivery-86-sync

Not scored by this record.

delivery-store-pause

Not scored by this record.

delivery-3p-reconciliation differentiator

Not scored by this record.

delivery-injection-error-visibility differentiator

Not scored by this record.

delivery-tracking-page

Not scored by this record.

delivery-promise-time differentiator

Not scored by this record.

delivery-offline-behavior

Not scored by this record.

digital-first-party-web

First-party web and mobile ordering on the brand's own identity is a core product line, integrated to the brand's POS; commission model is not stated but this is not a marketplace. https://www.tillster.com/solutions · retrieved 2026-08-01

digital-menu-single-source

Central menu management propagates across kiosk, web, mobile and delivery channels, but the source of truth is Tillster's menu system, not the POS record. https://www.tillster.com/solutions · retrieved 2026-08-01

digital-native-app differentiator

Not scored by this record.

digital-account-saved-payment

Saved tokenized payment is documented across channels: 'Store guest payment preferences securely with tokenization. Support digital wallets, stored cards, and gift cards' (solutions/restaurant-ordering) and 'Offer tokenized, encrypted checkout on every platform, with vaulted cards and mobile wallets' (solutions/restaurant-web-and-mobile-ordering), with loyalty accrual/redemption 'seamlessly across web and app journeys' implying a persistent guest identity. Named shortfall: saved delivery addresses are described nowhere, and one-tap reorder of a previous order is only evidenced on the agent-assisted call-center channel ('Quick reorder functionality displays previous guest orders instantly', solutions/call-center-ordering-software) - no guest-facing reorder on web/mobile is documented. https://www.tillster.com/solutions/restaurant-ordering · retrieved 2026-08-04

digital-upsell-engine differentiator

Not scored by this record.

digital-scheduled-pacing

Not scored by this record.

digital-fulfillment-modes

Not scored by this record.

digital-qr-table

Not scored by this record.

digital-kiosk differentiator

Not scored by this record.

digital-group-ordering

Not scored by this record.

digital-catering-portal differentiator

Not scored by this record.

digital-voice-ai-phone differentiator

Not scored by this record.

digital-drivethru-ai

Not scored by this record.

digital-sms-ordering

Not scored by this record.

digital-google-order differentiator

Not scored by this record.

digital-apple-business-connect

Not scored by this record.

digital-loyalty-attach

Not scored by this record.

digital-subscriptions

Not scored by this record.

digital-promo-parity

Not scored by this record.

digital-guest-data-ownership differentiator

Not scored by this record.

digital-checkout-pci-sca

Not scored by this record.

digital-surcharge-transparency differentiator

Not scored by this record.

guest-loyalty-unified-profile

A customer data platform plus loyalty engine is marketed as unifying guests across ordering channels; dedup/merge rules and POS in-store merge are not documented. https://www.tillster.com/solutions · retrieved 2026-08-01

guest-loyalty-thirdparty-identity-attach differentiator

Not scored by this record.

guest-loyalty-accrual-models

Rewards, targeted promotions and personalization are marketed; specific accrual models are not enumerated.

guest-loyalty-tiers differentiator

Not scored by this record.

guest-loyalty-offline-behavior differentiator

Not scored by this record.

guest-loyalty-offer-stacking-rules differentiator

Not scored by this record.

guest-loyalty-targeted-offers differentiator

Not scored by this record.

guest-loyalty-rfm-segmentation differentiator

Not scored by this record.

guest-loyalty-lifecycle-automation

Personalized/targeted offer automation is a marketed capability; named always-on lifecycle triggers are not enumerated. https://www.tillster.com/solutions · retrieved 2026-08-01

guest-loyalty-native-email-sms differentiator

Not scored by this record.

guest-loyalty-consent-management

Not scored by this record.

guest-loyalty-10dlc-registration

Not scored by this record.

guest-loyalty-campaign-attribution differentiator

Not scored by this record.

guest-loyalty-data-export-portability differentiator

Not scored by this record.

guest-loyalty-cdp-event-api differentiator

Not scored by this record.

guest-loyalty-review-capture-routing differentiator

Not scored by this record.

guest-loyalty-referral-program

Not scored by this record.

guest-loyalty-wallet-pass differentiator

Not scored by this record.

guest-loyalty-privacy-rights-tooling

Not scored by this record.

guest-loyalty-redemption-fraud-controls

Not scored by this record.

guest-loyalty-ai-offer-recommendation differentiator

Not scored by this record.

guest-loyalty-stored-value-gift

Not scored by this record.

labor-clock-in-at-pos

No POS terminal and no labor module in the published catalog.

labor-photo-punch-verification differentiator

Not scored by this record.

labor-geofenced-mobile-punch

Not scored by this record.

labor-offline-time-punch differentiator

Not scored by this record.

labor-granular-rbac

Checked 2026-08-04: tillster.com/platform/restaurant-technology (security block lists PCI DSS, tokenized payments, end-to-end encryption, MFA and 'Secure APIs' that 'enforce authentication, access control, and encrypted communication' - no user-role model), solutions/restaurant-data-and-analytics ('Manage data governance and permissions securely' - a single unelaborated phrase), solutions/restaurant-kiosks (kiosk device access is MFA on a hardened Windows image, not an operator role model). Nothing enumerates per-action grants (void, comp, discount, refund, price change, report access) or per-location scoping, and there is no back-office admin guide on the public site. Unresolved.

labor-manager-override-audit

Checked 2026-08-04: searched tillster.com platform, technology, integrations, kiosk, in-store, ordering and analytics pages for override, approval, audit trail or attribution language - none present; the only governance wording is 'Manage data governance and permissions securely' on solutions/restaurant-data-and-analytics. Tillster ships no POS terminal, so overrides would occur in the brand's POS, but Tillster publishes nothing about audit logging in its own back office and offers no public admin guide. Unresolved.

labor-native-scheduling differentiator

Not scored by this record.

labor-demand-labor-forecast differentiator

Not scored by this record.

labor-realtime-labor-percent differentiator

Not scored by this record.

labor-overtime-prevention differentiator

Not scored by this record.

labor-break-compliance-by-state differentiator

Not scored by this record.

labor-fair-workweek-support

Not scored by this record.

labor-minor-labor-rules

Not scored by this record.

labor-tip-pooling-rules

Not scored by this record.

labor-tip-distribution-audit-trail

Not scored by this record.

labor-qualified-tips-w2-reporting differentiator

Not scored by this record.

labor-native-payroll differentiator

Not scored by this record.

labor-payroll-export-formats

Not scored by this record.

labor-shift-swap-workflow differentiator

Not scored by this record.

labor-digital-onboarding-i9

Not scored by this record.

labor-server-performance-metrics differentiator

Not scored by this record.

inventory-recipe-bom-costing

No inventory or recipe-costing module in the published catalog.

inventory-unit-conversion-yields

No inventory module in the published catalog.

inventory-theoretical-vs-actual differentiator

Not scored by this record.

inventory-realtime-depletion differentiator

Not scored by this record.

inventory-86-auto-sync differentiator

Not scored by this record.

inventory-count-modes

No inventory module in the published catalog.

inventory-mobile-count-offline

Not scored by this record.

inventory-vendor-catalogs-edi differentiator

Not scored by this record.

inventory-invoice-ocr differentiator

Not scored by this record.

inventory-price-change-alerts differentiator

Not scored by this record.

inventory-par-auto-suggest differentiator

Not scored by this record.

inventory-waste-logging

Not scored by this record.

inventory-transfers

Not scored by this record.

inventory-commissary

Not scored by this record.

inventory-lot-traceability

Not scored by this record.

inventory-shelf-life-expiry

Not scored by this record.

inventory-cogs-gl-export

Not scored by this record.

inventory-native-not-partner differentiator

Not scored by this record.

inventory-menu-margin-linkage differentiator

Not scored by this record.

reporting-realtime-dashboard

Performance dashboards and customer insights are marketed for the digital channels; refresh latency and off-premise mobile access are not documented. https://www.tillster.com/solutions · retrieved 2026-08-01

reporting-eod-closeout

No cash drawer or tender reconciliation — EOD stays with the brand's POS.

reporting-pmix-modifier-level

Checked 2026-08-04: solutions/restaurant-data-and-analytics is the only reporting page and it describes guest-and-campaign analytics - 'Visualize key metrics and trends', 'Filter insights by channel, market, or guest segment', 'Access dashboards for each location or brand region', customer lifetime value, redemption and visit patterns. It never mentions item-level or modifier-level product mix, daypart filtering, revenue centers or gross/net sales columns, and no sample report or report catalogue is published. Absence of the words is not proof the report is missing, so this stays unresolved rather than negative.

reporting-comps-voids-audit

Not scored by this record.

reporting-cash-over-short

Not scored by this record.

reporting-labor-productivity

Not scored by this record.

reporting-channel-profitability differentiator

Not scored by this record.

reporting-multiloc-drilldown differentiator

Not scored by this record.

reporting-custom-report-builder differentiator

Not scored by this record.

reporting-scheduled-delivery

Not scored by this record.

reporting-raw-warehouse-export differentiator

Not scored by this record.

reporting-public-api differentiator

Not scored by this record.

reporting-webhooks differentiator

Not scored by this record.

reporting-api-not-upcharged differentiator

Not scored by this record.

reporting-tier-paywall differentiator

Not scored by this record.

reporting-history-retention differentiator

Not scored by this record.

reporting-anomaly-alerts differentiator

Not scored by this record.

reporting-nl-query

Not scored by this record.

reporting-guest-cohorts differentiator

Not scored by this record.

reporting-sales-forecast differentiator

Not scored by this record.

reporting-tip-tax-compliance

Not scored by this record.

multi-location-org-hierarchy

Serving 100+ brands across 40,000+ locations implies enterprise hierarchy, but no hierarchy object is documented publicly.

multi-location-central-menu-publish

Central menu management across a brand's estate is a named capability; publish/version history with who-pushed-what-when is not documented. https://www.tillster.com/solutions · retrieved 2026-08-01

multi-location-local-override-policy differentiator

Not scored by this record.

multi-location-price-zones

Checked 2026-08-04: Menu Manager copy on platform/restaurant-technology comes closest - 'Manage menus including hierarchy, pricing, and complex catalog items from a single source', 'Support multi-brand and regional variations with localized rules', 'Prevent pricing discrepancies and manual entry errors' - and solutions/restaurant-ordering offers 'region-specific tipping, receipt, and payment options'. That establishes regional menu variation from one source but never says whether a single item record carries different prices per location group, per order channel and per daypart, or whether localized variants are duplicated records; dayparts and per-channel price tiers are mentioned nowhere. The data model that would settle it sits behind the Cognito-gated api-docs.dev.tillster.com portal (spec bucket HTTP 403), and the indexed client help centre host por-us-clientportal.tillster.com no longer resolves (DNS NXDOMAIN). Unresolved.

multi-location-scheduled-publish differentiator

Not scored by this record.

multi-location-new-store-template differentiator

Not scored by this record.

multi-location-corp-vs-franchisee-roles differentiator

Not scored by this record.

multi-location-royalty-calculation differentiator

Not scored by this record.

multi-location-royalty-collection

Not scored by this record.

multi-location-consolidated-reporting

Not scored by this record.

multi-location-normalized-item-rollup differentiator

Not scored by this record.

multi-location-cross-location-giftcard

Not scored by this record.

multi-location-cross-location-loyalty

Not scored by this record.

multi-location-multi-brand differentiator

Not scored by this record.

multi-location-multi-tax-jurisdiction

Not scored by this record.

multi-location-multi-currency-locale

Not scored by this record.

multi-location-config-audit-log differentiator

Not scored by this record.

multi-location-enterprise-sso differentiator

Not scored by this record.

multi-location-enterprise-api differentiator

Not scored by this record.

multi-location-central-labor-policy

Not scored by this record.

hardware-commodity-devices differentiator

Not scored by this record.

hardware-os-platforms

Kiosk software is sold without naming client OS or minimum device specs publicly.

hardware-handheld-purpose-built

Not scored by this record.

hardware-handheld-battery-swap differentiator

Not scored by this record.

hardware-offline-mode

Tillster's only customer-facing terminal is the kiosk, and offline continuity is a stated design point: 'Operates on the local network to eliminate cloud latency and downtime', 'Continues functioning even during internet outages, ensuring uninterrupted service', 'Keep operations running smoothly - even during cloud outages - with local POS integration'. Named shortfall: the claim's second half is unmet - Tillster documents nowhere which functions degrade offline (card authorization, loyalty accrual, stored-card lookup), and kitchen printing and cash recording are explicitly the brand POS's job ('Cash orders seamlessly routed to POS for employee-assisted payment'), so offline survival of those paths depends on the third-party POS, not Tillster. https://www.tillster.com/solutions/restaurant-kiosks · retrieved 2026-08-04

hardware-kds

An order management system is named; whether a first-party KDS with bump-bar input and course/fire timing exists is not documented.

hardware-kiosk differentiator

Not scored by this record.

hardware-drive-thru

Not scored by this record.

hardware-printer-compatibility

Not scored by this record.

hardware-peripherals

Not scored by this record.

hardware-p2pe-terminal

Not scored by this record.

hardware-tap-to-phone differentiator

Not scored by this record.

hardware-pricing-transparency differentiator

Not scored by this record.

hardware-ownership-vs-lease differentiator

Not scored by this record.

hardware-usable-after-churn differentiator

Not scored by this record.

hardware-rma-sla differentiator

Not scored by this record.

hardware-byod

Not scored by this record.

hardware-remote-device-management differentiator

Not scored by this record.

extensibility-public-api-docs

No public developer portal or self-serve API reference exists on tillster.com; the only route is a demo request, so integration is sales-gated.

extensibility-api-access-cost differentiator

Not scored by this record.

extensibility-partner-revshare

Not scored by this record.

extensibility-free-sandbox differentiator

Not scored by this record.

extensibility-oauth-partner-apps

Checked 2026-08-04: a developer portal does exist at api-docs.dev.tillster.com, but it is a client-rendered SPA whose spec list is loaded from AWS S3 bucket 'api-docs-infra' (us-east-1) behind an Amazon Cognito user pool - unauthenticated requests to the bucket return HTTP 403 AccessDenied, so no endpoint or auth documentation is readable. (The OAuth strings in the portal's own JS bundle are its Cognito sign-in flow, not evidence of a partner-facing OAuth API.) Public copy goes no further than 'Secure APIs - enforce authentication, access control, and encrypted communication between Tillster and partner systems' (platform/restaurant-technology) and 'open APIs' (platform/integrations); contact/partners has no developer program or certification detail. Whether partner apps get scoped, operator-granted, revocable OAuth grants or static keys cannot be determined. Unresolved.

extensibility-webhooks-push

Checked 2026-08-04: platform/integrations says 'Connect systems in real time through open APIs that enable fast, secure data sharing and order synchronization across channels' and 'Sync data bi-directionally between Tillster and third-party tools' - real-time bidirectional sync, but it never says whether order lifecycle events are pushed as webhooks or pulled by polling, and no event catalogue is published. The API reference at api-docs.dev.tillster.com that would settle it is Cognito-gated with its S3 spec bucket returning HTTP 403. Unresolved.

extensibility-webhook-reliability differentiator

Not scored by this record.

extensibility-order-injection-api

Not scored by this record.

extensibility-menu-write-api differentiator

Not scored by this record.

extensibility-data-symmetry differentiator

Not scored by this record.

extensibility-published-rate-limits

Not scored by this record.

extensibility-doordash-preferred differentiator

Not scored by this record.

extensibility-first-party-delivery-integrations differentiator

Not scored by this record.

extensibility-middleware-compatibility

Not scored by this record.

extensibility-accounting-connectors

Not scored by this record.

extensibility-payroll-export

Not scored by this record.

extensibility-bi-data-warehouse differentiator

Not scored by this record.

extensibility-app-marketplace

Not scored by this record.

extensibility-custom-fields-scripting

Not scored by this record.

extensibility-headless-embedded

Not scored by this record.

extensibility-api-versioning-deprecation

Not scored by this record.

extensibility-data-portability-exit differentiator

Not scored by this record.

reliability-offline-order-entry

No on-terminal POS software; order entry depends on the brand's POS and Tillster's cloud.

reliability-offline-card-auth differentiator

Not scored by this record.

reliability-offline-decline-liability differentiator

Not scored by this record.

reliability-lan-degraded-multi-terminal differentiator

Not scored by this record.

reliability-local-transaction-engine differentiator

Not scored by this record.

reliability-offline-kds-printing

Tillster's published product set - Customer Data Platform, Order Manager, Menu Manager, Recommender AI, Kiosk Software, Offers & Loyalty Engine - contains no kitchen display or kitchen printing product, so there is no Tillster-owned kitchen ticket path to keep running offline. What survives an outage is the kiosk ordering channel: 'Operates on the local network to eliminate cloud latency and downtime. Continues functioning even during internet outages' and 'Keep operations running smoothly - even during cloud outages - with local POS integration' (solutions/restaurant-kiosks). Kitchen routing and its offline behaviour belong to the brand's POS/KDS, not to Tillster. https://www.tillster.com/platform · retrieved 2026-08-04

reliability-printer-fallback

The only printer Tillster manages is the kiosk's own: 'Back-office visibility into every kiosk, including device, printer, and payment terminal health. Configurable alerts to flag issues before they impact service.' That is health monitoring and alerting on kiosk hardware - there is no configured kitchen printer in Tillster's product set (platform tools are CDP, Order Manager, Menu Manager, Recommender AI, Kiosk Software, Offers & Loyalty Engine) and therefore no automatic failover to a backup printer or KDS station. Kitchen printer redundancy sits with the brand's POS. https://www.tillster.com/solutions/restaurant-kiosks · retrieved 2026-08-04

reliability-sync-conflict-handling

Not scored by this record.

reliability-offline-feature-matrix

Not scored by this record.

reliability-public-status-page

Not scored by this record.

reliability-contractual-uptime-sla differentiator

Not scored by this record.

reliability-incident-postmortems

Not scored by this record.

reliability-247-live-support

Not scored by this record.

reliability-onsite-install differentiator

Not scored by this record.

reliability-menu-build-service differentiator

Not scored by this record.

reliability-hardware-replacement-sla

Not scored by this record.

reliability-backup-restore

Not scored by this record.

reliability-pci-dss-4-attestation

Not scored by this record.

reliability-mfa-role-based-access

Not scored by this record.

reliability-self-serve-training

Not scored by this record.

reliability-failover-terminal-role differentiator

Not scored by this record.

reliability-cellular-backup

Not scored by this record.

commercial-month-to-month-contract differentiator

Not scored by this record.

commercial-no-early-termination-fee differentiator

Not scored by this record.

commercial-autorenew-terms-published

No contract terms of any kind are publicly accessible; the site's only commercial path is 'Request a Demo'. https://www.tillster.com/ · retrieved 2026-08-01

commercial-processing-not-bundled differentiator

Not scored by this record.

commercial-interchange-plus-published differentiator

Not scored by this record.

commercial-rate-increase-clause differentiator

Not scored by this record.

commercial-pricing-published

No pricing information anywhere on the site; demo request only. https://www.tillster.com/solutions · retrieved 2026-08-01

commercial-module-unbundling differentiator

Not scored by this record.

commercial-hardware-purchase-outright

Tillster sells software; kiosk hardware is sourced separately and no prices or terms are published.

commercial-hardware-not-locked differentiator

Not scored by this record.

commercial-implementation-fee-published

Not scored by this record.

commercial-data-export-self-serve

Not scored by this record.

commercial-export-customer-and-loyalty differentiator

Not scored by this record.

commercial-post-termination-export-window differentiator

Not scored by this record.

commercial-data-ownership-clause differentiator

Not scored by this record.

commercial-source-available-selfhost

Not scored by this record.

commercial-pci-p2pe-tokenization

Not scored by this record.

commercial-pci-dss-4-controls

Not scored by this record.

commercial-soc2-attestation

Not scored by this record.

commercial-privacy-dsar-tooling

Not scored by this record.

commercial-wcag-kiosk-accessibility differentiator

Not scored by this record.

commercial-dual-pricing-compliant differentiator

Not scored by this record.