Vendors / Mainstream commercial restaurant POS

talech

A bank-distributed SMB POS being folded into U.S. Bank Payment Solutions / Elavon, whose live help centre (help.talech.com, 269 published articles, several already rebranded 'Elavon Point of Sale') documents a competent single-site register - printer-based kitchen, per-action role permissions, first-party gift, own-domain online ordering - with no KDS, no delivery dispatch, one-level modifiers, flat multi-location structure and no reachable developer API.

scored live legacy rubric

Claims in scope
278
Scored
45
Assessed
35
Unknown
243
Not applicable
36
Cells challenged
0
87% of in-scope claims are unknown. This record measures what talech publishes at least as much as what it does. A vendor that documents little scores low here whether or not the capability exists. Absence of evidence is recorded as unknown, never as no.

Identity

Owner
U.S. Bancorp / Elavon (talech was acquired by U.S. Bancorp's Elavon in 2019). Note: as of this check U.S. Bank's own POS page markets 'U.S. Bank Payment Solutions powered by Elavon' and does not mention the talech brand at all.
Parent
U.S. Bank / Elavon
Who it is for
Small restaurants and retailers acquired through bank merchant-services channels (U.S. Bank / Elavon branch and ISO distribution), single-location and light multi-location.
Site
https://www.talech.com/

Pricing

transparency: quote-only · unit: per location per month (software) + bundled per-transaction processing rate; setup fee per location · processor lock-in: yes

Software
Bank-channel published tiers (U.S. Bank Payment Solutions): Starter $29/mo (no setup fee), Standard $69/mo + $99 one-time setup, Premium $99/mo + $99 setup, unlimited users on all tiers. Bundled card rates 2.60% + 10c card-present, 3.50% + 15c keyed, 2.90% + 30c online. Hardware priced per device, rental or purchase, prices not published. Whether this price card is literally the talech-branded product or its successor SKU is not stated on the page.

Capabilities

Every claim is binary and checkable. Grades: A primary documentation · B product documentation · C pricing or feature page · D marketing claim · E third-party reporting · F inference with no source. A yes on a differentiator claim requires A or B.

Order capture & FOH workflow

Unknown

order-capture-floor-plan-editor

Not scored by this record.

Unknown

order-capture-seat-level

Not scored by this record.

Unknown

order-capture-coursing-hold-fire

Not scored by this record.

Unknown

order-capture-split-merge

talech.com blocked (HTTP 403); no product documentation reachable.

F
Unknown

order-capture-bar-tab-preauth differentiator

Not scored by this record.

Unknown

order-capture-transfer-audit

Not scored by this record.

Unknown

order-capture-native-handheld

Not scored by this record.

Partial

order-capture-offline-order-entry

The vendor publishes offline scope in three named buckets. Fully supported: 'Create/save open orders. These orders are only stored on the iPad that created the order', 'Process Cash, Check, and Other payment types', 'Local pre-authorization', PIN sign-in between employees. Limited: settings changes 'will sync when the connection is restored'; 'Open/Closed orders stored locally on iPad. The last iPad to modify an order will be able to view while offline only'; 'Table layout allows to create New Orders and view tables in use'. No access: 'Credit card transactions, tip adjust, and settlement', gift cards and store credit, refunds and exchanges, 'Reports and Customer list', 'Order syncing between different iPads', 'Editing Menu/Inventory'. Shortfalls: order state is confined to the originating iPad with no cross-device sync, so a multi-terminal floor fragments; and sending to the kitchen is named in none of the three buckets, so offline kitchen printing is not established by the vendor's own published scope. Recovery is manual on failure -- a red cloud means 'there was an error saving data' and the only remedy documented is 'Log and Clear Orders', which 'will erase the failed action(s)'. https://help.talech.com/s/article/Managing-Orders-in-Offline-Mode · retrieved 2026-08-04

B
Unknown

order-capture-qr-same-check differentiator

Not scored by this record.

Unknown

order-capture-kiosk-first-party differentiator

Not scored by this record.

Unknown

order-capture-drive-thru

Not scored by this record.

Unknown

order-capture-drive-thru-timers

Not scored by this record.

Unknown

order-capture-voice-ai differentiator

Not scored by this record.

Unknown

order-capture-throttling differentiator

Not scored by this record.

Partial

order-capture-scheduled-orders

Scheduled orders exist: 'Customers can easily schedule an order for pickup same-day or for a future date ... even if your business is currently closed', and the order lands on Register > Orders > Online with the chosen date/time. Release is governed by one store-level Prep Time Estimate ('This time determines when Elavon POS sends an order to the kitchen') and only in the 'Auto-send to kitchen' mode, which works on 2-minute intervals. Shortfall: no per-channel lead time -- the prep-time setting applies to website orders only and Deliverect orders 'Follow the settings from your account on Deliverect. It is not affected by your online ordering prep time estimate settings'; off-hours orders are 'placed in your queue at next opening' rather than at a computed fire time. https://help.talech.com/s/article/Online-Ordering-Features-and-Functionality · retrieved 2026-08-03

B
Unknown

order-capture-catering

Not scored by this record.

Unknown

order-capture-order-ready-signal differentiator

Not scored by this record.

Unknown

order-capture-void-comp-controls

Not scored by this record.

Menu, modifiers & pricing engine

No

menu-pricing-nested-modifiers

The complete modifier-creation walkthrough (both talech Register and talech.com) defines the entire model as product -> modifier set -> options: name the set, choose Add On or Exclusion, 'Select Price Attribute if the modifiers have a price', 'Select Minimum and Maximum Selections Allowed', then 'Select Options to create the modifier list choice(s)'. Modifier sets attach to products only; there is no field anywhere in the enumeration for attaching a modifier set to a modifier option, so the tree is one level deep, not three. Min/max and forced selection ('A minimum of 1 will require the user to select at least 1 option') are present at that single level. https://help.talech.com/s/article/Product-Modifiers · retrieved 2026-08-03

B
No

menu-pricing-modifier-price-by-parent-size

The full product-field reference lists the Modifier Sets section as 'Add existing modifiers to the product ... Select a modifier to apply it to the product. Select the Select Defaults button' -- attach and set defaults only, with no per-product or per-variation modifier price override. Modifier price is a single value carried on the option inside the shared modifier set ('enable add-on pricing for each option'). talech's own comparison table draws the line explicitly: a modifier 'Can add an additional charge to the base price' while only a variation 'Can configure specific quantities and cost for each individual variant'. Per-size modifier pricing therefore requires duplicating the modifier set. https://help.talech.com/s/article/Creating-and-Editing-a-Product-on-talech-com-new · retrieved 2026-08-03

B
Unknown

menu-pricing-fractional-placement differentiator

Not scored by this record.

Unknown

menu-pricing-half-and-half-rule differentiator

Not scored by this record.

No

menu-pricing-topping-quantity-tiers

The modifier option configuration is fully enumerated on both Register and talech.com and consists of an option name plus an optional price -- there is no quantity, tier, or multiplier field, and no light/regular/extra concept. The only quantity-related modifier setting in the product is Modifier Credit, which refunds the price of a de-selected default modifier toward another priced modifier. talech's own guidance adds that 'Quantity tracking for modifiers, add-ons or exclusions is not something you can get reports on from your talech account' (Variations vs Modifiers). https://help.talech.com/s/article/Product-Modifiers · retrieved 2026-08-03

B
Unknown

menu-pricing-size-style-matrix differentiator

Not scored by this record.

Unknown

menu-pricing-included-allowance differentiator

Not scored by this record.

Unknown

menu-pricing-combos

Not scored by this record.

Unknown

menu-pricing-upsell-prompts differentiator

Not scored by this record.

Unknown

menu-pricing-86-propagation

Not scored by this record.

Unknown

menu-pricing-countdown-auto-86 differentiator

Not scored by this record.

Unknown

menu-pricing-dayparting

Not scored by this record.

Unknown

menu-pricing-channel-price-books

Not scored by this record.

Unknown

menu-pricing-dual-pricing differentiator

Not scored by this record.

Unknown

menu-pricing-allergen-nutrition

Not scored by this record.

Unknown

menu-pricing-recipe-linkage differentiator

Not scored by this record.

Unknown

menu-pricing-3p-menu-push

Not scored by this record.

Unknown

menu-pricing-dynamic-pricing

Not scored by this record.

Payments & money movement

Unknown

payments-processor-choice differentiator

Not scored by this record.

Unknown

payments-published-rates differentiator

Not scored by this record.

Unknown

payments-dual-pricing differentiator

Not scored by this record.

Unknown

payments-surcharge-guardrails differentiator

Not scored by this record.

Partial

payments-emv-nfc

Rate card prices 'swipe/tap/insert', documenting chip and contactless acceptance; Apple Pay/Google Pay not named. https://www.usbank.com/business-banking/payment-solutions/in-person-payments/point-of-sale.html · retrieved 2026-08-01

B
Unknown

payments-softpos-tap-to-pay differentiator

Not scored by this record.

Unknown

payments-pay-at-table

Not scored by this record.

Unknown

payments-qr-guest-pay differentiator

Not scored by this record.

Unknown

payments-tip-adjust

Not scored by this record.

Unknown

payments-tip-pooling differentiator

Not scored by this record.

Unknown

payments-offline-store-and-forward differentiator

Not scored by this record.

Unknown

payments-offline-decline-liability differentiator

Not scored by this record.

Yes

payments-gift-cards

First-party programme: 'sell your own store issued gift cards from your talech point-of-sale (either digital/e-gift or physical), sell digital/e-gift gift cards from your online ordering site, and manage your gift cards from your point-of-sale or from talech.com'. Real-time balance handling is native -- 'Manage features directly on your point-of-sale for activation, adding balance, checking balance' plus an online balance checker. Card types are Fixed, Reloadable or Promotional. Group-wide redemption is documented by numbering ('Card numbers must be unique across all stores sharing the same master owner (single store or multi-store accounts)') and by the multi-location reference, which states gift cards are 'shared across locations' on a shared multi-store account (separated by location on a linked multi-store, which is the model for independently operated businesses). https://help.talech.com/s/article/talech-Gift-Cards · retrieved 2026-08-03

B
Unknown

payments-house-accounts

Not scored by this record.

Unknown

payments-split-tender

Not scored by this record.

Partial

payments-refund-void-controls

Authorisation is fully role-based and per-action: Register Permissions enumerate Discounts, Regular Discount, Custom Item Discount, Refund ('Issue refunds without admin approval'), Return Without Receipt, No Sale, and Voids ('Delete orders sent to the kitchen without admin approval'); where the permission is off, the action 'will require a manager or admin PIN or swipe card'. Shortfall on the audit half: only voids get an approver-attributed record -- 'Every void is recorded in talech. The voided items report will include ... the employee initiating the void, the manager approving the void, date/time, the item, the dollar amount, the reason'. The Discount Used report records only 'employees who issued the discounts', and no equivalent approver-attributed report is documented for refunds, returns or no-sales. https://help.talech.com/s/article/Employee-Permissions-Breakdown · retrieved 2026-08-03

B
Unknown

payments-chargeback-tooling differentiator

Not scored by this record.

Unknown

payments-card-on-file differentiator

Not scored by this record.

Unknown

payments-payout-timing differentiator

Not scored by this record.

Unknown

payments-p2pe-pci4

Not scored by this record.

Kitchen & production

Partial

kitchen-station-routing

Routing exists and is operator-configurable per location without vendor involvement: 'When orders are sent to the kitchen from the Register app, the items in that order will go to printers based on their Tag(s) or Category', set at Dashboard > Back Office > Settings > Printers > select the kitchen printer > select either Categories or Tags and tick each one 'that you would like this printer to print kitchen receipts for'. Shortfalls: the destination is a receipt printer, not a KDS station -- no kitchen display or expo screen exists anywhere in the 269-article help centre, whose sitemap contains no KDS article; and the only routing keys are product Tag and Category, so routing by order type or revenue centre is not available. Item-level routing is reachable only by giving an item its own tag. https://help.talech.com/s/article/Printers-Setup-Printers-to-Create-Kitchen-Receipts · retrieved 2026-08-04

B
No

kitchen-expo-consolidation

talech's documented kitchen output is thermal ticket printing, not a display system: 'When orders are sent to the kitchen from the Register app, the items in that order will go to printers based on their Tag(s) or Category', configured under Back Office > Settings > Printers by selecting Categories and/or Tags per printer. There is no kitchen display, expo screen, or bump/complete state in the help centre -- the only displays documented are customer-facing displays -- so there is no screen on which multi-station items could be consolidated or an order marked complete once every station has bumped. https://help.talech.com/s/article/Printers-Setup-Printers-to-Create-Kitchen-Receipts · retrieved 2026-08-03

B
Unknown

kitchen-course-firing differentiator

Not scored by this record.

Unknown

kitchen-prep-time-pacing differentiator

Not scored by this record.

Unknown

kitchen-order-throttling differentiator

Not scored by this record.

Unknown

kitchen-channel-pause-propagation differentiator

Not scored by this record.

Unknown

kitchen-order-ready-callback differentiator

Not scored by this record.

No

kitchen-bump-bar-hardware

The claim presupposes a KDS, and talech documents none. The complete printer reference enumerates every global setting, per-printer setting (name, IP, model, font size, Categories, Tags), and both Order Ticket Printing and Receipt Printing advanced setting tables; kitchen output is a printed docket throughout. No kitchen display device, bump bar, or programmable keypad appears in this reference or in any of the peripheral setup articles (printers, scanners, card readers, customer-facing displays), so there are no supported bump-bar models to document. https://help.talech.com/s/article/Printers-General-Advanced-Settings · retrieved 2026-08-03

B
Unknown

kitchen-all-day-counts

Not scored by this record.

Unknown

kitchen-sla-alerts

Not scored by this record.

Unknown

kitchen-printer-fallback differentiator

Not scored by this record.

Unknown

kitchen-offline-operation differentiator

Not scored by this record.

Unknown

kitchen-item-build-screens differentiator

Not scored by this record.

Unknown

kitchen-pizza-fractional-display differentiator

Not scored by this record.

Unknown

kitchen-recall-refire

Not scored by this record.

Unknown

kitchen-order-modification-alerts differentiator

Not scored by this record.

Unknown

kitchen-guest-ready-notification differentiator

Not scored by this record.

Unknown

kitchen-waste-logging

Not scored by this record.

Unknown

kitchen-speed-of-service-reporting

Not scored by this record.

Unknown

kitchen-prep-forecasting

Not scored by this record.

Delivery, dispatch & third-party channels

No

delivery-driver-roster

Delivery in talech is an online-ordering order type with no driver concept anywhere in the product. The online-ordering settings reference enumerates the entire delivery configuration -- toggle the order type on, Payment Options, Order Amount Limits, and 'Delivery Area (Delivery order type only): Set a delivery radius for your customers who want to place an order for delivery' -- and contains no driver entity, assignment state, or run tracking; the same page notes that orders from DoorDash, Uber Eats or Grubhub 'do not automatically connect to talech ... you'll need to manually enter those orders into the talech Register'. The surrounding enumerations are equally driver-free: the Employee Permissions Breakdown lists ~25 per-action permissions with none for drivers or dispatch, the Employee Timeclock flow is a generic PIN clock-in with no assignment state (in-store / on-run) attached, the report catalogues (operations/finance, products/services, sales trends) contain no per-driver report, and the live help-centre sitemap (269 articles) has no driver or dispatch article. https://help.talech.com/s/article/Online-Ordering-Settings · retrieved 2026-08-04

B
No

delivery-dispatch-board

Delivery in talech is an online-ordering order type, not a dispatch module. The Online Order Types section enumerates the entire delivery configuration -- toggle the order type on, set Payment Options, Order Amount Limits, and a Delivery Area radius -- and nothing else. There is no driver entity, assignment state, dispatch screen, elapsed-time view, or multi-order run batching anywhere in the documentation; the settings page also notes that third-party delivery orders 'do not automatically connect to talech' without the Deliverect integration. https://help.talech.com/s/article/Online-Ordering-Settings · retrieved 2026-08-03

B
Unknown

delivery-route-map differentiator

Not scored by this record.

Unknown

delivery-driver-tracking differentiator

Not scored by this record.

Unknown

delivery-zones-polygon differentiator

Not scored by this record.

No

delivery-zone-pricing

talech has one delivery area, not zones: 'Delivery Area (Delivery order type only): Set a delivery radius for your customers who want to place an order for delivery. Customers located outside this distance won't be able to place a delivery order.' Order Minimum and Order Maximum are set once per order type, and the promise time comes from a single store-wide Prep Time Range. With exactly one radius carrying one minimum and one quoted time, there is no per-zone fee, minimum, or promise time to configure. https://help.talech.com/s/article/Online-Ordering-Settings · retrieved 2026-08-03

B
Unknown

delivery-address-validation

Not scored by this record.

Unknown

delivery-driver-comp differentiator

Not scored by this record.

Unknown

delivery-cash-reconcile

Not scored by this record.

Unknown

delivery-daas-dispatch

Not scored by this record.

Unknown

delivery-daas-fallback differentiator

Not scored by this record.

Unknown

delivery-3p-direct-integration differentiator

Not scored by this record.

Unknown

delivery-3p-injection

Not scored by this record.

Unknown

delivery-menu-push

Not scored by this record.

Unknown

delivery-86-sync

Not scored by this record.

Unknown

delivery-store-pause

Not scored by this record.

Unknown

delivery-3p-reconciliation differentiator

Not scored by this record.

Unknown

delivery-injection-error-visibility differentiator

Not scored by this record.

Unknown

delivery-tracking-page

Not scored by this record.

Unknown

delivery-promise-time differentiator

Not scored by this record.

Unknown

delivery-offline-behavior

Not scored by this record.

Digital ordering & guest-facing channels

Partial

digital-first-party-web

Premium tier lists 'online ordering'; commission model and POS write-back not documented. https://www.usbank.com/business-banking/payment-solutions/in-person-payments/point-of-sale.html · retrieved 2026-08-01

D
Yes

digital-menu-single-source

The online menu is the POS menu with a visibility flag, not a second build: 'Your online ordering menu will show or hide products for your customers to order based on whether they are enabled for online ordering', done by selecting categories under Website Settings > Menu Categories and then, on the same product record, 'At the bottom of the Product Details section, toggle Include product in online store on'. The product-field reference confirms Product Visibility is a checkbox to 'include this product in your point of sale and/or your online store', and modifier sets carry the same flag ('Select whether to include the add-on in your online store'), so a single item edit propagates to the ordering site. https://help.talech.com/s/article/Show-or-Hide-Products-for-Online-Ordering · retrieved 2026-08-03

B
Unknown

digital-native-app differentiator

Not scored by this record.

No

digital-account-saved-payment

The checkout is enumerated in full twice and contains no guest account. End-to-end: order type, table number, ready/pick-up time, contact info ('The customer can add or edit their contact information'), add tip, apply a gift card, payment, items, promo code. The features article gives the same list and states payment options are 'Credit or Debit Card, Apply Pay, Pay in Store, or Apply Gift Card'. There is no sign-in, no saved address, no stored card, and no reorder of a previous order; card details are entered on a pop-up at each order. https://help.talech.com/s/article/Online-Ordering-End-to-End-Experience · retrieved 2026-08-03

B
Unknown

digital-upsell-engine differentiator

Not scored by this record.

Unknown

digital-scheduled-pacing

Not scored by this record.

Unknown

digital-fulfillment-modes

Not scored by this record.

Unknown

digital-qr-table

Not scored by this record.

Unknown

digital-kiosk differentiator

Not scored by this record.

Unknown

digital-group-ordering

Not scored by this record.

Unknown

digital-catering-portal differentiator

Not scored by this record.

Unknown

digital-voice-ai-phone differentiator

Not scored by this record.

Unknown

digital-drivethru-ai

Not scored by this record.

Unknown

digital-sms-ordering

Not scored by this record.

Unknown

digital-google-order differentiator

Not scored by this record.

Unknown

digital-apple-business-connect

Not scored by this record.

Unknown

digital-loyalty-attach

Not scored by this record.

Unknown

digital-subscriptions

Not scored by this record.

Unknown

digital-promo-parity

Not scored by this record.

Unknown

digital-guest-data-ownership differentiator

Not scored by this record.

Unknown

digital-checkout-pci-sca

Not scored by this record.

Unknown

digital-surcharge-transparency differentiator

Not scored by this record.

Guest data, loyalty & marketing

Partial

guest-loyalty-unified-profile

A single customer record does exist and accumulates transactions: the profile shows Loyalty points, Key Metrics ('days since the last visit, the average spent, and total spent') and an Activity section with Orders, Invoices, House Account and Store Credit tabs, and customers can be attached to an open or a closed order. Shortfall: no documented cross-channel identity resolution. The online-ordering checkout collects contact information without creating a guest account, and no article states that website orders match or merge into the POS customer record; no dedup/merge rule (phone or email match) is published anywhere. Group-wide identity is also conditional -- on a linked multi-store account 'the customers and house accounts will remain separated by location'. https://help.talech.com/s/article/talech-Customers-feature-new · retrieved 2026-08-03

B
Unknown

guest-loyalty-thirdparty-identity-attach differentiator

Not scored by this record.

Unknown

guest-loyalty-accrual-models

Premium tier lists 'loyalty programs' but no accrual models are enumerated.

F
Unknown

guest-loyalty-tiers differentiator

Not scored by this record.

Unknown

guest-loyalty-offline-behavior differentiator

Not scored by this record.

Unknown

guest-loyalty-offer-stacking-rules differentiator

Not scored by this record.

Unknown

guest-loyalty-targeted-offers differentiator

Not scored by this record.

Unknown

guest-loyalty-rfm-segmentation differentiator

Not scored by this record.

Unknown

guest-loyalty-lifecycle-automation

Checked the live loyalty reference (help.talech.com/s/article/customer-loyalty-program), which enumerates every campaign setting -- campaign type (Number of Visits, Amount Spent, Reward Pool), Campaign Name, Minimum Purchase Amount, Maximum Point Balance, and Bonus Points for New Members with a Time of Award of 'After first purchase' or 'After enrollment' -- plus the rewards configuration. The only automatic trigger there is a one-off enrolment bonus-point award, not a triggered message. However, the live Download Customer List article references a separate product ('selecting Yes means the customer will receive marketing emails from talech's campaign feature'), and talech Campaigns is documented only on the decommissioned Zendesk help centre: help.talech.com/hc/en-us/articles/205011699 returns HTTP 401 to unauthenticated requests, as does the whole /hc/en-us tree. No campaign article appears in the live Salesforce sitemap (269 articles). Cannot determine whether Campaigns ships birthday, first-visit or lapsed win-back automations without reading a page that is gated.

F
Unknown

guest-loyalty-native-email-sms differentiator

Not scored by this record.

Unknown

guest-loyalty-consent-management

Not scored by this record.

Unknown

guest-loyalty-10dlc-registration

Not scored by this record.

Unknown

guest-loyalty-campaign-attribution differentiator

Not scored by this record.

Unknown

guest-loyalty-data-export-portability differentiator

Not scored by this record.

Unknown

guest-loyalty-review-capture-routing differentiator

Not scored by this record.

Unknown

guest-loyalty-referral-program

Not scored by this record.

Unknown

guest-loyalty-wallet-pass differentiator

Not scored by this record.

Unknown

guest-loyalty-privacy-rights-tooling

Not scored by this record.

Unknown

guest-loyalty-redemption-fraud-controls

Not scored by this record.

Unknown

guest-loyalty-ai-offer-recommendation differentiator

Not scored by this record.

Unknown

guest-loyalty-stored-value-gift

Not scored by this record.

Labor & workforce

Yes

labor-clock-in-at-pos

The Employee Timeclock reference documents POS-native time capture with no separate hardware: employees created on talech.com are 'assigned a pin number which they type in the number, then select the Clock in button' on the talech POS, after which they are 'brought to the register screen and there will be a sign at the top of the screen which confirms the clock in was successful'. Clock-out is the red circular button on the dashboard screen, PIN, then 'Clock Out', with an option to take a configured break instead (length and paid/unpaid customisable) and an offer to 'print out their hours for their shift'. Recorded hours 'automatically feed into the Labor Cost Setup' and surface in the Labor Cost report on talech.com and from the Register back-office Reports tab. The credential is a PIN, which the claim accepts; a separate 'Sign In' access code exists for employees who do not need to clock in. https://help.talech.com/s/article/Employee-Timeclock · retrieved 2026-08-04

B
Unknown

labor-photo-punch-verification differentiator

Not scored by this record.

Unknown

labor-offline-time-punch differentiator

Not scored by this record.

Yes

labor-granular-rbac

Permissions are per discrete action across three groups, assigned to editable roles. Register Permissions include Discounts, Regular Discount, Custom Item Discount, Refund, Return Without Receipt, No Sale ('Provides a No Sale button to open the cash drawer'), Reports, Settlement, View orders from other employees, Adjust taxes on order, Voids, Resend Orders, Transfer Orders and Cash Drawer; Store Permissions add Edit Timesheet, Edit Cash Drawer Shift, Edit Menu, Business Shift, Gift Cards, Inventory and Stock Take, Manage Employees; Business Permissions add Taxes, Loyalty and talech Web Access. Permissions are editable per role and, separately, per individual employee. Per-location scoping is documented in the multi-location reference: on a shared multi-store, 'Employees can have access to multiple locations as well as differing roles at each location'. https://help.talech.com/s/article/Employee-Permissions-Breakdown · retrieved 2026-08-03

B
Partial

labor-manager-override-audit

Override capture is real and attributed for voids: 'If the Void permission is not enabled, the void will require a manager or admin PIN or swipe card ... Every void is recorded in talech. The voided items report will include the employee initiating the void, the manager approving the void, date/time the void occurred, the item, the dollar amount, the reason.' It is queryable after the fact -- the Voided Items Detail report on talech.com gives 'individual transaction detail of voided items showing which item was voided, who approved it, amount voided, the reason', over date ranges of 1-365 days. Shortfall: the same manager-PIN flow covers Return and Discount overrides, but no report captures the approver for those -- the Discount Used report lists only the employee who issued the discount, and no return/refund override report is documented. https://help.talech.com/s/article/Voiding-an-Item · retrieved 2026-08-03

B
Unknown

labor-native-scheduling differentiator

Not scored by this record.

Unknown

labor-demand-labor-forecast differentiator

Not scored by this record.

Unknown

labor-realtime-labor-percent differentiator

Not scored by this record.

Unknown

labor-overtime-prevention differentiator

Not scored by this record.

Unknown

labor-break-compliance-by-state differentiator

Not scored by this record.

Unknown

labor-minor-labor-rules

Not scored by this record.

Unknown

labor-tip-pooling-rules

Not scored by this record.

Unknown

labor-tip-distribution-audit-trail

Not scored by this record.

Unknown

labor-qualified-tips-w2-reporting differentiator

Not scored by this record.

Unknown

labor-native-payroll differentiator

Not scored by this record.

Unknown

labor-payroll-export-formats

Not scored by this record.

Unknown

labor-shift-swap-workflow differentiator

Not scored by this record.

Unknown

labor-server-performance-metrics differentiator

Not scored by this record.

Inventory, purchasing & cost control

Partial

inventory-recipe-bom-costing

A single-level bill of materials exists as bundles and assemblies: components are searched for and added with a quantity each, 'A bundle deducts the inventory when it's added to the order', 'An assembly deducts the inventory when it's first created as an assembly', and variations can carry a different component set per size. Shortfalls against multi-level recipe costing: components are products only -- the whole walkthrough, on Register and on talech.com, adds products to a bundle and nothing in it attaches a bundle or a prep item as a component, so there is no sub-recipe layer; there is no recipe, plate-cost or theoretical-cost object at all, cost living only as the per-product Cost and Markup % fields on the product form, and the bundle price is set by hand ('Set a price for the bundle/assembly in the Bundle Price field'), with the auto-calculated figure beside it derived from component price, not component cost -- so no plate cost recalculates when an ingredient cost changes. talech's own answer to raw-to-usable yield is arithmetic by hand: '1 bottle = 1 unit. I serve 5 glasses per bottle. 1 divided by 5 is .2.' https://help.talech.com/s/article/Creating-Product-Bundles-and-Assemblies-new · retrieved 2026-08-04

B
No

inventory-unit-conversion-yields

The product record carries one Unit of measure, not a purchase/recipe/count triple: the Inventory section is Track Inventory, Unit of measure, Item #, Barcode and on-hand Inventory, with no conversion-factor and no yield or waste percentage field. talech's own answer for raw-to-usable conversion is a manual workaround -- to sell glasses from a bottle you build a bundle and compute the factor by hand: 'For our bottle of wine example, 1 bottle = 1 unit. I serve 5 glasses per bottle. 1 divided by 5 is .2. So, one glass of wine is going to be .2 for the quantity in the bundle.' The operator, not the system, stores the conversion, and no yield allowance is applied. https://help.talech.com/s/article/Sales-Unit-Inventory-Volume-For-Poured-Drinks-For-a-Keg-or-Bottle-from-Dashboard · retrieved 2026-08-03

B
Unknown

inventory-theoretical-vs-actual differentiator

Not scored by this record.

Unknown

inventory-realtime-depletion differentiator

Not scored by this record.

Unknown

inventory-86-auto-sync differentiator

Not scored by this record.

Unknown

inventory-count-modes

'Inventory tracking' listed from the Starter tier up; count modes not described.

F
Unknown

inventory-mobile-count-offline

Not scored by this record.

Unknown

inventory-vendor-catalogs-edi differentiator

Not scored by this record.

Unknown

inventory-invoice-ocr differentiator

Not scored by this record.

Unknown

inventory-price-change-alerts differentiator

Not scored by this record.

Unknown

inventory-par-auto-suggest differentiator

Not scored by this record.

Unknown

inventory-waste-logging

Not scored by this record.

Unknown

inventory-shelf-life-expiry

Not scored by this record.

Unknown

inventory-bar-partial-bottle

Not scored by this record.

Unknown

inventory-cogs-gl-export

Not scored by this record.

Unknown

inventory-native-not-partner differentiator

Not scored by this record.

Unknown

inventory-menu-margin-linkage differentiator

Not scored by this record.

Reporting, BI & data access

Partial

reporting-realtime-dashboard

A browser dashboard exists off-premise on talech.com: 'Use the Dashboard to see a quick overview of the health of your business without having to open multiple reports. You'll get a summary of key metrics to help with the daily or weekly monitoring of your business' performance', over four report categories, and a single-day range defaults to 'Hour' grouping on the chart. Shortfalls: it is browser-only -- the vendor's own talech Mobile overview guide routes reporting away from the phone app ('Reports (Available in the talech.com account.)' and 'access your account online by going to talech.com on a tablet or desktop device to manage the back-end account-specific information and reports'), so there is no owner mobile app dashboard; and no data-freshness interval is stated anywhere, while the one latency the docs do state runs the other way -- cash drawer reports are 'updated nightly and include only closed shift data'. Sub-minute or within-minutes currency is therefore not established, only the daily/weekly monitoring the vendor describes. https://help.talech.com/s/article/Reports-on-talech-com · retrieved 2026-08-04

B
Yes

reporting-eod-closeout

The Register Summary Report is a single printable end-of-day document ('you can also print the report by selecting the print icon') covering Gross Revenue, Discounts, Refunds, Store Credit Issued, Net Revenue, Service Charges, Tax, Tips ('total dollar amount of all credit card tips collected'), and Voids; a Taxes block with taxable/non-taxable revenue per tax name; Split by Payment Type and Split by Card Type for tender reconciliation; and Receipts by Employee including 'Cash due at the end of the day/shift (cash due is cash sales minus tips)'. Expected cash deposit is completed by the Close Shift flow, whose 'optional printout will provide an over/short amount for the drawer' against Net Cash in Drawer. Filterable by employee and by date. https://help.talech.com/s/article/iPad-Understanding-Summary-Reports · retrieved 2026-08-03

B
Partial

reporting-pmix-modifier-level

A PMIX report exists but stops at item level: 'Product Mix report: Summary of products in the store inventory or sold during the selected date range. View percentage of revenue a specific product contributed to its associated category or tags', alongside Sales by Item, Sales by Category and Sales by Tag. Shortfall: no individual-modifier reporting. The Register Summary Report's Split by Category block 'breaks down each category and modifier list that generated sales', i.e. aggregated to the modifier set, not the modifier option; and talech states outright that 'Quantity tracking for modifiers, add-ons or exclusions is not something you can get reports on from your talech account'. No daypart or revenue-centre filter is offered on the Product Mix report. https://help.talech.com/s/article/reports-products-services · retrieved 2026-08-03

B
Unknown

reporting-comps-voids-audit

Not scored by this record.

Unknown

reporting-cash-over-short

Not scored by this record.

Unknown

reporting-labor-productivity

Not scored by this record.

Unknown

reporting-server-scorecards differentiator

Not scored by this record.

Unknown

reporting-channel-profitability differentiator

Not scored by this record.

Unknown

reporting-scheduled-delivery

Not scored by this record.

Unknown

reporting-public-api differentiator

Not scored by this record.

Unknown

reporting-webhooks differentiator

Not scored by this record.

Unknown

reporting-api-not-upcharged differentiator

Not scored by this record.

Unknown

reporting-tier-paywall differentiator

Not scored by this record.

Unknown

reporting-history-retention differentiator

Not scored by this record.

Unknown

reporting-anomaly-alerts differentiator

Not scored by this record.

Unknown

reporting-nl-query

Not scored by this record.

Unknown

reporting-guest-cohorts differentiator

Not scored by this record.

Unknown

reporting-sales-forecast differentiator

Not scored by this record.

Unknown

reporting-tip-tax-compliance

Not scored by this record.

Multi-location, franchise & enterprise governance

No

multi-location-org-hierarchy

The multi-location model is exhaustively enumerated as two flat options: 'You have two account options for connecting your businesses: shared multi-store or linked multi-store.' Both are a flat set of sites under one owner -- you 'select the individual location using the menu dropdown in the top left', 'Each report is available on a location basis for each account type', 'Orders are separated by location', and on Register 'you are prompted to select a location. All register functions, orders, and back-office settings will be specific to that location.' There is no region, group, or brand tier between owner and location, and nothing for reporting or permissions to be scoped to above a single site. https://help.talech.com/s/article/Multi-Location-Accounts-new · retrieved 2026-08-03

B
Partial

multi-location-central-menu-publish

Cross-location publishing exists but is peer-to-peer per product, not a corporate menu. You edit a product at one location and 'select Save Options > Save Changes & Sync', then 'select the locations you want to sync the product to' and 'the product attributes you want to sync across locations'; matching is by item number ('talech uses the item # field as the common identifier ... Product sync will only work correctly if you have an item # specified'), and a missing product is created at the target. Shortfall: there is no corporate-level menu object authored once and pushed in a single action -- the source of truth is another location's product record, syncable objects are limited to 'products, discounts, categories, modifiers, variations, gift cards, suppliers', and no publish or version history recording what was pushed, when, or by whom is documented. talech also warns that 'in some cases, there have been issues affecting the feature sync across locations'. https://help.talech.com/s/article/Multi-location-product-sync-new · retrieved 2026-08-03

B
No

multi-location-price-zones

talech has no price tier or zone object; per-location pricing is achieved by duplicating the item. Sync explicitly creates a separate product record at each site -- 'If the product doesn't exist at the location being synced to, talech will create a new one ... talech will update the product at location A and create a new product at location B' -- and differing prices are produced by de-selecting price from 'the product attributes you want to sync'. There is no location group to price against, no channel price book (the online store shows the same product price, controlled only by an include/exclude toggle), and no daypart price schedule in the product-pricing fields, which are Enable Variable Pricing, Cost, Markup % and Price. https://help.talech.com/s/article/Multi-location-product-sync-new · retrieved 2026-08-03

B
Unknown

multi-location-consolidated-reporting

Not scored by this record.

Unknown

multi-location-cross-location-giftcard

Not scored by this record.

Unknown

multi-location-cross-location-loyalty

Not scored by this record.

Unknown

multi-location-multi-brand differentiator

Not scored by this record.

Unknown

multi-location-multi-tax-jurisdiction

Not scored by this record.

Unknown

multi-location-central-labor-policy

Not scored by this record.

Hardware & physical footprint

Unknown

hardware-commodity-devices differentiator

Not scored by this record.

Unknown

hardware-os-platforms

Page names device classes (mobile readers, handhelds, registers) but no client OS or minimum specs.

F
Unknown

hardware-handheld-purpose-built

Not scored by this record.

Unknown

hardware-handheld-battery-swap differentiator

Not scored by this record.

Unknown

hardware-handheld-lte

Not scored by this record.

Partial

hardware-offline-mode

talech publishes offline scope explicitly, in three named buckets. Fully supported: 'Create/save open orders', 'Process Cash, Check, and Other payment types', 'Local pre-authorization', PIN sign-in between employees. Limited: cash-drawer bypass, settings changes sync on reconnect, 'Open/Closed orders stored locally on iPad', table layout can create new orders. No access: 'Credit card transactions, tip adjust, and settlement', 'Integrated electronic gift cards and store credit', 'Refunds via any type of payment or exchanges', 'Reports and Customer list', 'Order syncing between different iPads', 'Editing Menu/Inventory'. Shortfall: kitchen printing is not addressed in any of the three buckets, so the print-to-kitchen half of the claim is undocumented; and offline orders are 'only stored on the iPad that created the order', with 'the last iPad to modify an order' the only one able to view it. https://help.talech.com/s/article/Managing-Orders-in-Offline-Mode · retrieved 2026-08-03

B
No

hardware-kds

talech's first-party kitchen output is thermal printing and nothing else: 'When orders are sent to the kitchen from the Register app, the items in that order will go to printers based on their Tag(s) or Category', configured per printer under Back Office > Settings > Printers, and an order reaches the kitchen via 'Select Send to dispatch an order to the kitchen printer'. No kitchen display product exists anywhere in the documentation: the complete printer settings reference enumerates every global and per-printer setting with no display device, the only screens documented are customer-facing displays, the online-ordering settings' highest automation is 'Auto-send to kitchen' addressed to stores 'equipped with kitchen printers', and the live help-centre sitemap (269 articles) contains no KDS article. With no first-party KDS there is no bump-bar or touch input and no course/fire timing to assess. https://help.talech.com/s/article/Printers-Setup-Printers-to-Create-Kitchen-Receipts · retrieved 2026-08-04

B
Unknown

hardware-kiosk differentiator

Not scored by this record.

Unknown

hardware-drive-thru

Not scored by this record.

Unknown

hardware-printer-compatibility

Not scored by this record.

Unknown

hardware-peripherals

Not scored by this record.

Unknown

hardware-p2pe-terminal

Not scored by this record.

Unknown

hardware-tap-to-phone differentiator

Not scored by this record.

Unknown

hardware-pricing-transparency differentiator

Not scored by this record.

Unknown

hardware-ownership-vs-lease differentiator

Not scored by this record.

Unknown

hardware-usable-after-churn differentiator

Not scored by this record.

Unknown

hardware-rma-sla differentiator

Not scored by this record.

Unknown

hardware-byod

Not scored by this record.

Unknown

hardware-remote-device-management differentiator

Not scored by this record.

Unknown

hardware-selfpour-scales

Not scored by this record.

Unknown

hardware-callerid-integration

Not scored by this record.

Integrations, API & extensibility

Unknown

extensibility-public-api-docs

No public developer portal reachable; talech.com blocked.

F
Unknown

extensibility-api-access-cost differentiator

Not scored by this record.

Unknown

extensibility-free-sandbox differentiator

Not scored by this record.

Unknown

extensibility-oauth-partner-apps

Checked the live integrations reference (help.talech.com/s/article/integrations), which enumerates the complete partner list -- Gusto, Paychex, QuickBooks Online, Xero (accounting/payroll), Deliverect (third-party delivery) and Homebase (timekeeping) -- connected from an in-product Integrations dashboard, and says nothing about how any of them authenticate. There is no developer portal: developer.talech.com does not resolve (DNS ENOTFOUND) and www.talech.com/api returns HTTP 403. A legacy 'Requesting API Access' article exists at help.talech.com/hc/en-us/articles/218019803 but the entire decommissioned /hc/en-us Zendesk tree returns HTTP 401 to unauthenticated requests, and no API article appears in the live Salesforce sitemap (269 articles). Whether API access uses OAuth 2.0 with scoped, individually revocable grants or a static key cannot be determined without reading a gated page.

F
Unknown

extensibility-webhooks-push

Same evidence trail as the OAuth cell. The live integrations reference describes data movement only in business terms ('Elavon automatically sends sales totals, payments, and employee time to connected accounting and payroll platforms'; Deliverect orders 'flow directly into your POS') and never names a transport, event model, or polling-versus-push mechanism. No developer documentation is reachable: developer.talech.com does not resolve, www.talech.com/api returns HTTP 403, and the legacy API-access article at help.talech.com/hc/en-us/articles/218019803 returns HTTP 401 along with the rest of the /hc/en-us tree. Nothing establishes whether order-lifecycle webhooks are published.

F
Unknown

extensibility-webhook-reliability differentiator

Not scored by this record.

Unknown

extensibility-order-injection-api

Not scored by this record.

Unknown

extensibility-menu-write-api differentiator

Not scored by this record.

Unknown

extensibility-doordash-preferred differentiator

Not scored by this record.

Unknown

extensibility-first-party-delivery-integrations differentiator

Not scored by this record.

Unknown

extensibility-middleware-compatibility

Not scored by this record.

Unknown

extensibility-accounting-connectors

Not scored by this record.

Unknown

extensibility-payroll-export

Not scored by this record.

Unknown

extensibility-app-marketplace

Not scored by this record.

Unknown

extensibility-headless-embedded

Not scored by this record.

Unknown

extensibility-data-portability-exit differentiator

Not scored by this record.

Reliability, offline & operations

Partial

reliability-offline-order-entry

Order entry survives an outage: 'Create/save open orders' and 'Local pre-authorization' are listed under Fully supported offline features, cash/check/other tenders continue, and under Limited offline features 'Table layout allows to create New Orders and view tables in use'. Shortfall: the vendor's three-bucket offline list never addresses ticket routing to kitchen printers or check printing, so those halves of the claim are undocumented; and the orders created are single-device only -- 'These orders are only stored on the iPad that created the order', with 'Order syncing between different iPads' listed under Features with no access while offline. https://help.talech.com/s/article/Managing-Orders-in-Offline-Mode · retrieved 2026-08-03

B
Unknown

reliability-offline-card-auth differentiator

Not scored by this record.

Unknown

reliability-offline-decline-liability differentiator

Not scored by this record.

Unknown

reliability-lan-degraded-multi-terminal differentiator

Not scored by this record.

Unknown

reliability-local-transaction-engine differentiator

Not scored by this record.

Unknown

reliability-offline-kds-printing

Read the offline reference (help.talech.com/s/article/Managing-Orders-in-Offline-Mode), which enumerates offline behaviour in three explicit buckets -- fully supported, limited, and no access -- and kitchen printing appears in none of them; the no-access list covers card transactions, gift cards and store credit, refunds, reports and customer list, cross-iPad order syncing, and menu/inventory editing. Also read the two kitchen-printing references (Printers - Set Up Printers to Create Kitchen Receipts, Printers - General and Advanced Settings), which show printers addressed by IP on the local network and routed by tag/category but say nothing about behaviour when the WAN is down. There is no KDS in the product, so only the printer half of the claim is applicable, and talech does not state whether Send-to-kitchen works in offline mode.

F
No

reliability-printer-fallback

The printer reference enumerates every available setting -- five global Advanced settings, the per-printer settings (Printer Name, IP Address, Printer Model, Font size, Categories, Tags), the twelve-row Order Ticket Printing advanced table and the Receipt Printing advanced table -- and none of them designates a backup printer or KDS, defines failover on an unreachable printer, or raises a staff alert. The only routing-override mechanism is the manual 'Order Ticket Exclusion List for This iPad', which 'blocks the iPad from sending receipts to that printer' -- a deliberate exclusion, not automatic failover. https://help.talech.com/s/article/Printers-General-Advanced-Settings · retrieved 2026-08-03

B
Unknown

reliability-sync-conflict-handling

Not scored by this record.

Unknown

reliability-offline-feature-matrix

Not scored by this record.

Unknown

reliability-public-status-page

Not scored by this record.

Unknown

reliability-247-live-support

Not scored by this record.

Unknown

reliability-onsite-install differentiator

Not scored by this record.

Unknown

reliability-menu-build-service differentiator

Not scored by this record.

Unknown

reliability-hardware-replacement-sla

Not scored by this record.

Unknown

reliability-pci-dss-4-attestation

Not scored by this record.

Unknown

reliability-mfa-role-based-access

Not scored by this record.

Unknown

reliability-self-serve-training

Not scored by this record.

Unknown

reliability-failover-terminal-role differentiator

Not scored by this record.

Unknown

reliability-cellular-backup

Not scored by this record.

Commercial, compliance & data ownership

Unknown

commercial-month-to-month-contract differentiator

Not scored by this record.

Unknown

commercial-no-early-termination-fee differentiator

Not scored by this record.

Unknown

commercial-autorenew-terms-published

Monthly pricing is published but no renewal term or cancellation-notice window is stated on the public page.

F
Unknown

commercial-processing-not-bundled differentiator

Not scored by this record.

Unknown

commercial-interchange-plus-published differentiator

Not scored by this record.

Unknown

commercial-rate-increase-clause differentiator

Not scored by this record.

Yes

commercial-pricing-published

Three named tiers with specific monthly dollar figures and setup fees on the bank's public site. https://www.usbank.com/business-banking/payment-solutions/in-person-payments/point-of-sale.html · retrieved 2026-08-01

B
Unknown

commercial-module-unbundling differentiator

Not scored by this record.

Partial

commercial-hardware-purchase-outright

Page states hardware cost varies by device and by rental vs purchase, so outright purchase exists but no price list is published. https://www.usbank.com/business-banking/payment-solutions/in-person-payments/point-of-sale.html · retrieved 2026-08-01

B
Unknown

commercial-hardware-not-locked differentiator

Not scored by this record.

Unknown

commercial-data-export-self-serve

Not scored by this record.

Unknown

commercial-export-customer-and-loyalty differentiator

Not scored by this record.

Unknown

commercial-post-termination-export-window differentiator

Not scored by this record.

Unknown

commercial-data-ownership-clause differentiator

Not scored by this record.

Unknown

commercial-pci-p2pe-tokenization

Not scored by this record.

Unknown

commercial-pci-dss-4-controls

Not scored by this record.

Unknown

commercial-privacy-dsar-tooling

Not scored by this record.

Unknown

commercial-wcag-kiosk-accessibility differentiator

Not scored by this record.

Unknown

commercial-dual-pricing-compliant differentiator

Not scored by this record.

Adversarial verification

An independent pass was instructed to refute this record, defaulting to downgrade when uncertain. It challenged 31 values — 0 upheld, 0 downgraded, 0 upgraded. This is published in full because a reader who can see which values were contested, on what evidence, and which way they moved has something no affiliate-funded comparison offers.

Capability claims

ClaimAs first scoredVerdictWhat the verifier found
order-capture-scheduled-ordersunknown (grade F) - placeholder rationale "No public documentation located during the 2026-08-01 research pass", i.e. the cell was never examined.resolve-to-partialThe 2026-08-01 pass recorded talech.com as 403 with no reachable documentation. That premise is wrong: the live Salesforce help centre at help.talech.com/s/ serves 269 server-rendered articles and publishes a sitemap. Scheduled ordering is documented directly - future-dated pickup orders are accepted even while the store is closed and land on Register > Orders > Online with the customer's chosen date/time, and under Auto-send to kitchen the configured prep time 'determines when Elavon POS sends an order to the kitchen'. Held short of yes because that prep-time estimate is a single store-level setting applying to website orders only (Deliverect orders follow Deliverect's own settings), release runs on 2-minute intervals, and off-hours orders enter the queue at next opening rather than at a computed fire time. source
menu-pricing-nested-modifiersunknown (grade F) - placeholder rationale "No public documentation located during the 2026-08-01 research pass", i.e. the cell was never examined.resolve-to-noThe modifier data model is enumerated end to end for both Register and talech.com and is exactly one level: product -> modifier set -> options, with the set carrying Add On/Exclusion, an optional price attribute, and min/max selections. Modifier sets attach to products; nothing in either walkthrough attaches a set to an option. Three-level nesting is not merely undocumented - it has no place in the documented object model. Min/max and forced selection (minimum of 1) are present at the single level that exists. source
menu-pricing-modifier-price-by-parent-sizeunknown (grade F) - placeholder rationale "No public documentation located during the 2026-08-01 research pass", i.e. the cell was never examined.resolve-to-noThe complete product-field reference gives the Modifier Sets section only two operations - attach an existing set, and Select Defaults - with no per-product or per-variation price override, and modifier price is a single value on the shared option. talech's own comparison table draws the boundary explicitly: modifiers 'can add an additional charge to the base price'; only variations 'can configure specific quantities and cost for each individual variant'. Per-size modifier pricing therefore requires duplicating the set. source
menu-pricing-topping-quantity-tiersunknown (grade F) - placeholder rationale "No public documentation located during the 2026-08-01 research pass", i.e. the cell was never examined.resolve-to-noTwo complete enumerations of modifier option configuration (Register and talech.com) offer an option name and an optional price and nothing else - no quantity, tier or multiplier field. talech separately states that modifier/add-on quantity is not even reportable. source
payments-gift-cardsunknown (grade F) - placeholder rationale "No public documentation located during the 2026-08-01 research pass", i.e. the cell was never examined.resolve-to-yesFirst-party gift is a documented shipped feature across POS, online ordering and back office, with activation, add-balance and balance-check on the terminal, an online balance checker, and Fixed/Reloadable/Promotional types. Group-wide redemption is established by the card-number uniqueness rule across all stores sharing a master owner and by the multi-location reference stating gift cards are shared across locations on a shared multi-store account. source
payments-refund-void-controlsunknown (grade F) - placeholder rationale "No public documentation located during the 2026-08-01 research pass", i.e. the cell was never examined.resolve-to-partialRole-based authorisation is fully documented and per-action - Discounts, Regular Discount, Custom Item Discount, Refund, Return Without Receipt, No Sale and Voids are separate permissions, with a manager or admin PIN/swipe card required where the permission is off. Not yes because the approver-attributed audit record exists only for voids; the Discount Used report records the issuing employee rather than the approver, and no refund, return or no-sale override report is documented. source
kitchen-expo-consolidationunknown (grade F) - placeholder rationale "No public documentation located during the 2026-08-01 research pass", i.e. the cell was never examined.resolve-to-notalech's documented kitchen output is thermal ticket printing routed by tag or category. Across 269 live help articles there is no kitchen display, expo screen, or bump/complete state - the only displays documented are customer-facing. With no screen and no bump event there is nothing that could consolidate multi-station items or gate order completion on every station bumping. source
kitchen-bump-bar-hardwareunknown (grade F) - placeholder rationale "No public documentation located during the 2026-08-01 research pass", i.e. the cell was never examined.resolve-to-noThe claim presupposes a KDS. The complete printer/peripheral reference enumerates every global, per-printer and advanced setting and documents printed dockets throughout; no display device, bump bar or programmable keypad appears in it or in any peripheral setup article. There are therefore no supported bump-bar models to document. source
delivery-dispatch-boardunknown (grade F) - placeholder rationale "No public documentation located during the 2026-08-01 research pass", i.e. the cell was never examined.resolve-to-noDelivery in talech is an online-ordering order type whose entire configuration is enumerated as a toggle plus Payment Options, Order Amount Limits and a Delivery Area radius. No driver entity, assignment state, dispatch screen, elapsed-time view or multi-order run batching exists anywhere in the documentation. source
delivery-zone-pricingunknown (grade F) - placeholder rationale "No public documentation located during the 2026-08-01 research pass", i.e. the cell was never examined.resolve-to-noThere is exactly one delivery area - a radius - carrying one order minimum and one store-wide prep-time-derived promise time. With a single zone there is no per-zone fee, minimum or promise time to configure. source
digital-menu-single-sourceunknown (grade F) - placeholder rationale "No public documentation located during the 2026-08-01 research pass", i.e. the cell was never examined.resolve-to-yesThe ordering site renders the POS menu filtered by a category selection and a per-product 'Include product in online store' toggle on the same product record; Product Visibility is a checkbox for point of sale and/or online store, and modifier sets carry the same online flag. One item edit propagates - there is no separate digital menu build. source
digital-account-saved-paymentunknown (grade F) - placeholder rationale "No public documentation located during the 2026-08-01 research pass", i.e. the cell was never examined.resolve-to-noTwo independent complete enumerations of the guest checkout (end-to-end walkthrough and features reference) list order type, table number, ready time, contact info, tip, gift card, payment, items and promo code. There is no sign-in, saved address, stored card or reorder; card details are entered on a pop-up each time. source
guest-loyalty-unified-profileunknown (grade F) - placeholder rationale "No public documentation located during the 2026-08-01 research pass", i.e. the cell was never examined.resolve-to-partialA single customer record with order history, loyalty points and key metrics is documented and can be attached to open or closed orders. Held to partial because no cross-channel identity resolution is published - the online checkout collects contact details without creating a guest account and no article states website orders match into the POS record, no dedup/merge rule is documented, and on linked multi-store accounts customer lists remain separated by location. source
labor-granular-rbacunknown (grade F) - placeholder rationale "No public documentation located during the 2026-08-01 research pass", i.e. the cell was never examined.resolve-to-yesPermissions are granted per discrete action across three enumerated groups - including Voids, Refund, Return Without Receipt, Discounts, No Sale, Reports, Settlement, Edit Menu and Manage Employees - assigned to editable roles and further editable per individual employee. Per-location scoping is documented: on a shared multi-store, employees can hold access to multiple locations with differing roles at each. source
labor-manager-override-auditunknown (grade F) - placeholder rationale "No public documentation located during the 2026-08-01 research pass", i.e. the cell was never examined.resolve-to-partialVoid overrides are attributed and queryable: the void record names the initiating employee, the approving manager, timestamp, item, amount and reason, and the Voided Items Detail report on talech.com exposes 'who approved it' over 1-365 day ranges. Not yes because the same PIN override also gates Returns and Discounts and no report captures the approver for those - Discount Used lists only the issuing employee. source
inventory-unit-conversion-yieldsunknown (grade F) - placeholder rationale "No public documentation located during the 2026-08-01 research pass", i.e. the cell was never examined.resolve-to-noThe product record carries one Unit of measure with no conversion factor and no yield/waste percentage. talech's own documented method for raw-to-usable conversion is a manual workaround - build a bundle and enter the fraction computed by hand (1 bottle / 5 glasses = .2). A vendor-recommended workaround in place of the capability. source
reporting-eod-closeoutunknown (grade F) - placeholder rationale "No public documentation located during the 2026-08-01 research pass", i.e. the cell was never examined.resolve-to-yesThe Register Summary Report is a single printable document reconciling gross and net revenue, discounts, refunds, store credit, service charges, tax, tips and voids, with Split by Payment Type and Split by Card Type for tender reconciliation and per-employee cash due; the Close Shift printout supplies the over/short against expected cash. Every element the claim names is documented field by field. source
reporting-pmix-modifier-levelunknown (grade F) - placeholder rationale "No public documentation located during the 2026-08-01 research pass", i.e. the cell was never examined.resolve-to-partialA Product Mix report exists but is item level. Modifier reporting reaches only the modifier list (set) in the Register Summary's Split by Category block, and talech states plainly that modifier/add-on quantity is not reportable. No daypart or revenue-centre filter is offered on Product Mix. Item half met, modifier half not. source
multi-location-org-hierarchyunknown (grade F) - placeholder rationale "No public documentation located during the 2026-08-01 research pass", i.e. the cell was never examined.resolve-to-noThe multi-location model is exhaustively stated as two options, shared or linked multi-store, both flat sets of sites under one owner with per-location reporting, orders and settings and a location selector at login. No region, group or brand tier exists between owner and location for reporting or permissions to scope to. source
multi-location-central-menu-publishunknown (grade F) - placeholder rationale "No public documentation located during the 2026-08-01 research pass", i.e. the cell was never examined.resolve-to-partialCross-location publishing exists - edit a product, Save Changes & Sync, choose target locations and which attributes to sync, matched on item #. Held to partial because the source of truth is another location's product record rather than a corporate menu object, syncable types are a fixed list, and no publish or version history recording what was pushed, when and by whom is documented; talech itself warns of sync issues across locations. source
multi-location-price-zonesunknown (grade F) - placeholder rationale "No public documentation located during the 2026-08-01 research pass", i.e. the cell was never examined.resolve-to-noPer-location pricing is achieved by duplication, which the claim explicitly excludes: sync creates a separate product record at each site and differing prices come from de-selecting price among the synced attributes. There is no location group, no channel price book, and no daypart price schedule in the product pricing fields (Enable Variable Pricing, Cost, Markup %, Price). source
hardware-offline-modeunknown (grade F) - placeholder rationale "No public documentation located during the 2026-08-01 research pass", i.e. the cell was never examined.resolve-to-partialtalech publishes offline scope explicitly in three named buckets, which satisfies the documentation half of the claim. Order creation and cash/check tender are fully supported; card auth, refunds, gift/store credit, reports and customer list are named as unavailable. Held to partial because kitchen printing appears in none of the three buckets and offline orders live only on the creating iPad, with cross-iPad order syncing explicitly unavailable. source
reliability-offline-order-entryunknown (grade F) - placeholder rationale "No public documentation located during the 2026-08-01 research pass", i.e. the cell was never examined.resolve-to-partialCreate/save open orders and local pre-authorisation are listed as fully supported offline, and table layout can create new orders. Held to partial because the vendor's offline list never addresses ticket routing to kitchen printers or check printing, and offline orders are single-device only with order syncing between iPads explicitly listed as unavailable. source
reliability-printer-fallbackunknown (grade F) - placeholder rationale "No public documentation located during the 2026-08-01 research pass", i.e. the cell was never examined.resolve-to-noThe complete printer settings reference - global advanced, per-printer, order-ticket advanced and receipt advanced - contains no backup printer designation, no failover on an unreachable printer and no staff alert. The only routing override is the manual per-device Order Ticket Exclusion List, which deliberately blocks a printer rather than failing over to one. source
order-capture-offline-order-entryunknown (grade F) - placeholder rationale "No public documentation located during the 2026-08-01 research pass", i.e. the cell was never examined.resolve-to-partialThe vendor publishes offline scope explicitly, in three labelled buckets, which is half of what this claim asks for. Order creation and cash/check/other tender are in the fully-supported bucket, along with local pre-authorisation and PIN sign-in. Held short of yes on two named shortfalls: orders 'are only stored on the iPad that created the order' and 'Order syncing between different iPads' sits in the no-access bucket, so on any multi-terminal floor the check state fragments during an outage; and sending items to the kitchen appears in none of the three buckets, so offline kitchen printing is simply not addressed by the published scope. Card transactions, refunds, reports and menu editing are all listed as unavailable. source
kitchen-station-routingunknown (grade F) - placeholder rationale "No public documentation located during the 2026-08-01 research pass", i.e. the cell was never examined.resolve-to-partialSelf-serve routing is documented step by step: kitchen printers are assigned Categories and/or Tags in Back Office > Settings > Printers, and 'the items in that order will go to printers based on their Tag(s) or Category'. No vendor involvement is required and the assignment is per printer per location. Two shortfalls keep it off yes: the routing target is a printed kitchen receipt rather than a KDS station - no kitchen display exists in the product, and the 269-article help-centre sitemap has no KDS article - and the only routing keys are product Tag and Category, so order type and revenue centre cannot drive routing. source
inventory-recipe-bom-costingunknown (grade F) - placeholder rationale "No public documentation located during the 2026-08-01 research pass", i.e. the cell was never examined.resolve-to-partialThere is a real but single-level BOM. Bundles and assemblies hold components with per-component quantities and deduct component inventory - the bundle at sale, the assembly at build - and component sets can differ per variation. What the claim asks for beyond that is absent from a walkthrough that covers both the Register and talech.com paths end to end: components are always products, never another bundle or a prep item, so there is no sub-recipe level; and there is no plate-cost object, cost existing only as the per-product Cost and Markup % fields, with bundle price entered by hand and the assisted figure computed from component price rather than cost - nothing recalculates when an ingredient cost moves. talech's own guidance for yield conversion is to divide by hand and type the result. source
reporting-realtime-dashboardunknown (grade F) - placeholder rationale "No public documentation located during the 2026-08-01 research pass", i.e. the cell was never examined.resolve-to-partialtalech.com carries a documented Dashboard giving 'a quick overview of the health of your business without having to open multiple reports', off-premise in a browser, with hour-level grouping on a single-day range. It falls short of the claim on both remaining halves. The mobile half is contradicted by talech's own mobile guide, which lists reports as 'Available in the talech.com account' and tells the operator to 'access your account online by going to talech.com on a tablet or desktop device' for reports - the phone POS app has no dashboard of its own. The latency half is unestablished: no refresh interval is published anywhere, the dashboard is framed as 'daily or weekly monitoring', report subscriptions run no faster than weekly, and the one stated latency in the corpus is cash drawer reports 'updated nightly'. source
labor-clock-in-at-posunknown (grade F) - placeholder rationale "No public documentation located during the 2026-08-01 research pass", i.e. the cell was never examined.resolve-to-yesA dedicated Employee Timeclock article documents the full flow on the POS itself: employees type the PIN assigned during setup on talech.com and select Clock in, a confirmation banner appears on the register screen, and clock-out is the red dashboard button plus PIN with a break option and a shift-hours printout. Hours feed the Labor Cost report automatically. No separate time-clock hardware is involved anywhere in the flow, and the claim's credential list (PIN, badge, or card) is satisfied by the PIN. source
delivery-driver-rosterunknown (grade F) - placeholder rationale "No public documentation located during the 2026-08-01 research pass", i.e. the cell was never examined.resolve-to-noThe delivery capability is enumerated in full as an online-order type - toggle, payment options, order amount limits, one delivery radius - and no driver object exists anywhere around it: no driver permission among the ~25 in the permissions breakdown, no assignment state in the generic PIN timeclock flow, no per-driver report in any of the report catalogues, and no driver or dispatch article among the 269 in the live sitemap. Third-party delivery orders must be keyed in manually. This is the same complete-enumeration evidence that resolved delivery-dispatch-board to no; a first-class driver entity with clock-in/out, run state and run history has no place in the documented model. source
hardware-kdsunknown (grade F) - placeholder rationale "No public documentation located during the 2026-08-01 research pass", i.e. the cell was never examined.resolve-to-noKitchen output is documented as printed receipts routed by Tag/Category, dispatched with the Send button; the complete printer reference enumerates every setting with no display device, the only screens in the product are customer-facing displays, online ordering's top automation auto-sends 'to the kitchen' for stores 'equipped with kitchen printers', and the 269-article sitemap contains no KDS article. Consistent with the already-resolved kitchen-expo-consolidation and kitchen-bump-bar-hardware cells: there is no first-party KDS, so bump-bar input and course/fire timing cannot exist. source

Sources

Every URL this record cites. 41 in total.