Vendors / Enterprise & chain restaurant POS

Squirrel Systems

Canadian hospitality POS running two product lines side by side — Squirrel Cloud POS and the on-prem Squirrel 11 — plus first-party hardware, marketed on POS, payments, digital ordering and kitchen automation with 25+ PMS integrations for hotels and clubs; no pricing, OS specs, offline documentation or developer docs are published.

scored live legacy rubric

Claims in scope
314
Scored
45
Assessed
36
Unknown
278
Not applicable
0
Cells challenged
4
89% of in-scope claims are unknown. This record measures what Squirrel Systems publishes at least as much as what it does. A vendor that documents little scores low here whether or not the capability exists. Absence of evidence is recorded as unknown, never as no.

Identity

Owner
Squirrel Systems (private, Canada; ownership not disclosed on its own site)
Who it is for
Canadian and US full-service restaurants plus hotels and private clubs — the hotel angle is real, with 25+ PMS integrations marketed
Site
https://www.squirrelsystems.com/

Pricing

transparency: quote-only · unit: unknown (quote-only) · processor lock-in: unknown

Software
Not published. Product pages carry no figures; sales contact only.

Capabilities

Every claim is binary and checkable. Grades: A primary documentation · B product documentation · C pricing or feature page · D marketing claim · E third-party reporting · F inference with no source. A yes on a differentiator claim requires A or B.

Order capture & FOH workflow

Unknown

order-capture-floor-plan-editor

Not scored by this record.

Unknown

order-capture-seat-level

Not scored by this record.

Unknown

order-capture-coursing-hold-fire

Not scored by this record.

Partial

order-capture-split-merge

Auto Separate creates one check per seat in seated departments; Manual Separate moves items to new checks and can divide a shared item into N equal parts ('enter the number of ways to split the menu entry'); Combining Checks recombines via multi-select. Shortfall: the guide documents no even N-way split of a check total and no split by arbitrary dollar or percentage amount, and states that 'if the guests wish to make payments on separate checks, you must separate the check for settlement prior to touching Pay' — separation after a partial payment is not documented. Manual Separate also requires all menu entries to have been sent, and at least one item must remain on the original check. https://help.squirrelsystems.com/s/article/Separating-a-Check-for-Settlement-Cloud-POS · retrieved 2026-08-03

B
Unknown

order-capture-bar-tab-preauth differentiator

Not scored by this record.

Unknown

order-capture-transfer-audit

Not scored by this record.

Unknown

order-capture-native-handheld

Not scored by this record.

Yes

order-capture-offline-order-entry

Squirrel publishes a dedicated Offline Mode article covering both halves of this claim. Function: 'You can create and send checks as normal; these checks will only exist on the local terminal until the terminal is back online. Sending a check will continue to print to the requisition printers if the local network is still operational.' Existing checks 'can be modified or settled ... if they were originally created on the offline terminal', and the only tender Squirrel excludes is card — 'You can perform credit/debit payments on a tethered device if both the local network and internet are still operational' — so cash settlement of a locally-created check is in scope. The trigger covers handhelds explicitly ('a terminal device loses connection to wifi'), and the state is signalled by the Squirrel dropdown turning red. Published limits, named by Squirrel: 'If the network is fully down, printing will not work'; checks created by other terminals are locked on offline terminals until reconnect; offline edits carry 'a risk of having the changes overwritten when the terminal reconnects'; offline checks post to the most recent business date and are moved forward on reconnect. https://help.squirrelsystems.com/s/article/Offline-Mode-Cloud-POS · retrieved 2026-08-04

B
Unknown

order-capture-qr-same-check differentiator

Not scored by this record.

Unknown

order-capture-kiosk-first-party differentiator

Not scored by this record.

Unknown

order-capture-drive-thru

Not scored by this record.

Unknown

order-capture-drive-thru-timers

Not scored by this record.

Unknown

order-capture-voice-ai differentiator

Not scored by this record.

Unknown

order-capture-throttling differentiator

Not scored by this record.

Unknown

order-capture-scheduled-orders

Assessed 2026-08-03 against the public Squirrel Cloud help centre (help.squirrelsystems.com, 142 articles enumerated from /s/sitemap-topicarticle-1.xml). The POS User Guide's own contents list every order-entry action (Send and Stay, Placing a Check on Hold, Entering Orders by Course, etc.) and none is a future-dated or scheduled order; Adding a Department enumerates the Takeout department flags (In-store pickup always on, Curbside optional, Delivery optional) with no lead-time or promise-time field. But Squirrel's only documented online-ordering path is the third-party xDine integration, which the Integrations article says 'requires no configuration setup in Squirrel Cloud Back of House', so the docs say nothing about whether a scheduled xDine order is injected on receipt or at a computed fire time. Not resolvable from what Squirrel publishes.

F
Unknown

order-capture-catering

Not scored by this record.

Unknown

order-capture-order-ready-signal differentiator

Not scored by this record.

Unknown

order-capture-void-comp-controls

Not scored by this record.

Menu, modifiers & pricing engine

Partial

menu-pricing-nested-modifiers

Pop-up screens carry a Completion Rule with an Item Selection Count — Equal To, Greater Than, Less Than Or Equal To, No Limit, or Pick One — which supplies min/max counts and forced selection (Equal To and Pick One close only after the required selections). Shortfall: depth is undocumented. Pop-up groups are described as an ordered sequence of screens shown for one menu entry ('Menu entries assigned to this pop-up group will display the pop-up screens in the order selected here'), not a nested tree, and neither the Pop-up Screen, Pop-up Group nor Adding a Menu Entry article documents attaching a pop-up to a modifier or add-on to reach a second or third level. https://help.squirrelsystems.com/s/article/Content-Cloud-BoH-Daily-Setup-Pop-up-Screens-Adding-a-Pop-up-Screen-Cloud-BOH · retrieved 2026-08-03

B
No

menu-pricing-modifier-price-by-parent-size

The Add Menu Entry page is enumerated field by field and the only price mechanism for a chargeable add-on is the Price List block ('All price lists are listed. Enter a price for the item applicable to each price list'); there is no parent-item or size dimension on it. Modifiers cannot be priced at all — 'This field is unavailable for modifiers, as modifiers are not chargeable.' Size is not an axis on an item either: the Creating Transformers article states sizes are modelled as separate menu entries linked by a transformer ('without transformers, draft beer that is served by the glass, pint, and pitcher would be listed three times'), and the Transformations tab appears only when Type is Item or Non-revenue item. No price matrix by parent and size exists in the documented data model. https://help.squirrelsystems.com/s/article/Content-Cloud-BoH-Daily-Setup-Menu-Entries-Adding-a-Menu-Entry-Cloud-BOH · retrieved 2026-08-03

B
Unknown

menu-pricing-fractional-placement differentiator

Not scored by this record.

Unknown

menu-pricing-half-and-half-rule differentiator

Not scored by this record.

No

menu-pricing-topping-quantity-tiers

No tiering or multiplier exists on the documented modifier record. The Add Menu Entry page is enumerated in full and a chargeable add-on carries only a flat price per price list; modifiers carry no price at all ('this field is unavailable for modifiers, as modifiers are not chargeable'). The Transformations tab — Squirrel's only quantity/size mechanism, and the one used for the documented DBL HIGHBALL example — is available only 'when "Item" or "Non-revenue item" is selected in the "Type" field', so it cannot be applied to a modifier or add-on, and a transformer is in any case a link to a second menu entry with its own price, not a multiplier. The only remaining option at POS is Action > Change Qty, i.e. ordering the add-on twice. https://help.squirrelsystems.com/s/article/Content-Cloud-BoH-Daily-Setup-Menu-Entries-Adding-a-Menu-Entry-Cloud-BOH · retrieved 2026-08-03

B
Unknown

menu-pricing-size-style-matrix differentiator

Not scored by this record.

Unknown

menu-pricing-included-allowance differentiator

Not scored by this record.

Unknown

menu-pricing-combos

Not scored by this record.

Unknown

menu-pricing-upsell-prompts differentiator

Not scored by this record.

Unknown

menu-pricing-86-propagation

Not scored by this record.

Unknown

menu-pricing-countdown-auto-86 differentiator

Not scored by this record.

Unknown

menu-pricing-dayparting

Not scored by this record.

Unknown

menu-pricing-channel-price-books

Not scored by this record.

Unknown

menu-pricing-dual-pricing differentiator

Not scored by this record.

Unknown

menu-pricing-versioning-effective-dates differentiator

Not scored by this record.

Unknown

menu-pricing-franchise-hierarchy differentiator

Not scored by this record.

Unknown

menu-pricing-allergen-nutrition

Not scored by this record.

Unknown

menu-pricing-recipe-linkage differentiator

Not scored by this record.

Unknown

menu-pricing-3p-menu-push

Not scored by this record.

Unknown

menu-pricing-dynamic-pricing

Not scored by this record.

Payments & money movement

Unknown

payments-processor-choice differentiator

Not scored by this record.

Unknown

payments-published-rates differentiator

Not scored by this record.

Unknown

payments-dual-pricing differentiator

Not scored by this record.

Unknown

payments-surcharge-guardrails differentiator

Not scored by this record.

Partial

payments-emv-nfc

Card acceptance runs through integrated processors with processor-supplied devices, not Squirrel's own terminals. Adding Payment Types (help centre) defines Credit Card as 'used with an integrated payment processor' and Debit Card as 'intended for use with Tethered Debit systems only'. The PayFacto partner page markets the PAX A920 ('combines the full features of an Android tablet with a powerful payment terminal') under 'Latest in mobile and contactless payments technology' from a 'pioneer in development of EMV payment technologies'; the Shift4/Eigen migration page describes wireless pay-at-table devices, noting chip-and-sign 'in Canada ... is not supported nor allowed. All guests use wireless pay-at-table devices to pay. In the US this model is supported by Squirrel and Shift4.' Shortfalls, both named: (1) the payment terminals are partner hardware (PayFacto PAX A920, Shift4 devices; Elavon and Moneris are also listed processors), not first-party Squirrel devices — the editions page's 'Unified Order & Pay Devices' hardware row is a name with no documentation behind it; (2) Apple Pay and Google Pay are named nowhere in Squirrel's published material, contactless is claimed only generically on partner co-marketing pages, and the help centre contains no EMV, NFC, tap or wallet article. https://www.squirrelsystems.com/squirrel-payfacto/ · retrieved 2026-08-04

D
Unknown

payments-softpos-tap-to-pay differentiator

Not scored by this record.

Unknown

payments-pay-at-table

Not scored by this record.

Unknown

payments-qr-guest-pay differentiator

Not scored by this record.

Unknown

payments-tip-adjust

Not scored by this record.

Unknown

payments-tip-pooling differentiator

Not scored by this record.

Unknown

payments-offline-store-and-forward differentiator

Not scored by this record.

Unknown

payments-offline-decline-liability differentiator

Not scored by this record.

Partial

payments-gift-cards

Gift cards work end to end at POS — sell (preset or open price, single or multiple card swipe, manual entry gated by badge role), redeem as a payment type, real-time Balance check and Cashout (Gift Cards article). Shortfall: they are not first-party. The Customer Engagement interface type requires a DataCandy or Givex account and the merchant's own client access key, merchant identifier, password and card number ranges, and Adding a Menu Entry defines the Gift Card type as 'used when creating gift cards to be sold at POS through a 3rd party provider'. Redemption across every location in a group and through the online-ordering channel is not documented by Squirrel. https://help.squirrelsystems.com/s/article/Content-Cloud-BoH-Advanced-Setup-Integrations-Cloud-BOH · retrieved 2026-08-03

B
Unknown

payments-house-accounts

Not scored by this record.

Unknown

payments-split-tender

Not scored by this record.

Yes

payments-refund-void-controls

Employee Badge Roles gate each action separately — Voids ('allow user to void items on previously closed checks'), Returns (the Return/Exchange refund path), Promotions, QSAs, Access Cash Drawer (including opening the drawer without a sale), Allow Closed Check Adjustments and Pay in/out Payments — and an employee without the permission cannot perform the action. Void and Return reasons are configurable (open or predefined) and the Voids, Returns, Promos, QSA and Open Drawer reports record the acting employee, check number and date/time; the Voids Report distinguishes 'Employee Sold' from 'Employee Voided'. https://help.squirrelsystems.com/s/article/Content-Cloud-BoH-Advanced-Setup-Labour-Employee-Badge-Roles-Cloud-BOH · retrieved 2026-08-03

B
Unknown

payments-chargeback-tooling differentiator

Not scored by this record.

Unknown

payments-card-on-file differentiator

Not scored by this record.

Unknown

payments-payout-timing differentiator

Not scored by this record.

Unknown

payments-multi-entity-routing differentiator

Not scored by this record.

Unknown

payments-p2pe-pci4

Not scored by this record.

Kitchen & production

Partial

kitchen-station-routing

Operator-configurable routing exists and needs no vendor involvement: 'Menu items are assigned to printer groups', printer groups are created in Advanced Setup > Printer Groups, and printers are added per store with an IP and port. A Roaming flag makes a group terminal-aware — 'requisitions for menu entries that are a) assigned to this printer group, and b) ordered from this terminal are routed to the printer selected at POS' — with the worked upstairs/downstairs bar example. Shortfalls, both named: (1) the documented routing target is the requisition printer, not a KDS station. Squirrel Cloud ships no native KDS; the Integrations article's Kitchen interface type accepts only QSR Cloud (site UID) or QSR Relay (IP:port), and the Squirrel-KitchenArmor page describes the display hardware as a partner product 'fully certified to run QSR Automations ConnectSmart Kitchen'. The 'Item Routing and Load Balancing' and 'System Wide Redundancy' features are listed as a paid Kitchen Automation add-on on the Squirrel Cloud editions page (grade C), not in the documentation. (2) The only documented routing keys are the per-menu-entry printer group and the terminal-level roaming override; no rule by category, order type or revenue center is documented anywhere in the Back of House Guide. https://help.squirrelsystems.com/s/article/Content-Cloud-BoH-Advanced-Setup-Printer-Groups-Cloud-BOH · retrieved 2026-08-04

B
Partial

kitchen-expo-consolidation

Consolidation is documented only as printing: a printer may be assigned to multiple printer groups 'for expediting purposes', so that 'an "Expediter" printer can be assigned to both a "Cold" and "Hot" printer group so that the entire order prints at a single printer'. Shortfall: there is no expo screen in Squirrel Cloud and no bump-completion semantics. The KDS is the third-party QSR Automations integration, and the Integrations article documents only the handshake for it (QSR Cloud store Site UID, or QSR Relay IP and port) — nothing about station bumping or whether an order closes only when every contributing station has bumped. https://help.squirrelsystems.com/s/article/Content-Cloud-BoH-Advanced-Setup-Printers-Cloud-BOH · retrieved 2026-08-03

B
Unknown

kitchen-course-firing differentiator

Not scored by this record.

Unknown

kitchen-prep-time-pacing differentiator

Not scored by this record.

Unknown

kitchen-order-throttling differentiator

Not scored by this record.

Unknown

kitchen-channel-pause-propagation differentiator

Not scored by this record.

Unknown

kitchen-order-ready-callback differentiator

Not scored by this record.

Unknown

kitchen-bump-bar-hardware

Assessed 2026-08-03 against the public Squirrel Cloud help centre. Squirrel Cloud does not ship its own KDS: the Interface Setup: Integrations article lists 'Kitchen' as an interface type whose only documented systems are QSR Cloud and QSR Relay (QSR Automations), and configuration is limited to a per-store Site UID or a relay IP address and port. The Cloud Hardware self-installation articles cover staged terminals, iPads and wired terminals only. Squirrel therefore publishes no KDS peripheral list, so no supported bump bar or programmable keypad models can be confirmed or ruled out from its own documentation.

F
Unknown

kitchen-all-day-counts

Not scored by this record.

Unknown

kitchen-sla-alerts

Not scored by this record.

Unknown

kitchen-printer-fallback differentiator

Not scored by this record.

Unknown

kitchen-offline-operation differentiator

Not scored by this record.

Unknown

kitchen-item-build-screens differentiator

Not scored by this record.

Unknown

kitchen-pizza-fractional-display differentiator

Not scored by this record.

Unknown

kitchen-recall-refire

Not scored by this record.

Unknown

kitchen-order-modification-alerts differentiator

Not scored by this record.

Unknown

kitchen-guest-ready-notification differentiator

Not scored by this record.

Unknown

kitchen-waste-logging

Not scored by this record.

Unknown

kitchen-speed-of-service-reporting

Not scored by this record.

Unknown

kitchen-prep-forecasting

Not scored by this record.

Delivery, dispatch & third-party channels

No

delivery-driver-roster

No driver entity exists anywhere in the documented product. The POS User Guide's contents enumerate every terminal screen, and its Employee Actions section is exhaustive — Perform a Pay In or Payout, Punch In, Punch Out, Punch History, Choose Departments, Choose Tables, Assign Drawers, Contests, Reports, Gift Cards, Edit Countdown, Server to Server Transfer, End of Shift Procedures — with no driver clock-in, assignment state or run screen. The Advanced Setup index enumerates every Back of House configuration page and none is a driver or dispatch page; the entire documented delivery configuration is the optional Delivery flag on a Takeout department (Adding a Department). Punch In/Out is a generic employee shift clock (job and department selection, time slip to the check printer), not a driver state machine, and the 22 Cloud Reports include no per-driver or run report. Consistent with delivery-dispatch-board, already no on the same enumeration. Scoped to Squirrel Cloud's published documentation — Squirrel Professional (Squirrel 11) help-centre content is login-gated. https://help.squirrelsystems.com/s/article/Squirrel-Cloud-POS-User-Guide-Cloud-POS · retrieved 2026-08-04

B
No

delivery-dispatch-board

Delivery in Squirrel Cloud is one optional flag on a Takeout department: 'Takeout departments can be configured for in-store pickup, curbside pickup, and delivery... (Optional) Enable the Delivery field to enable delivery options for this department at the terminal.' That is the whole documented delivery configuration. The Back of House Guide enumerates every Daily Setup and Advanced Setup page and none creates drivers, runs or dispatch; the POS User Guide enumerates every terminal screen (Cloud POS Basics, Ordering, Employee Actions, POS Settings) and none is a dispatch or driver-assignment board. There is no undispatched-order queue, driver-availability view or multi-order run batching in the documented product. https://help.squirrelsystems.com/s/article/Content-Cloud-BoH-Advanced-Setup-Departments-Adding-a-Department-Cloud-BOH · retrieved 2026-08-03

B
Unknown

delivery-route-map differentiator

Not scored by this record.

Unknown

delivery-driver-tracking differentiator

Not scored by this record.

Unknown

delivery-zones-polygon differentiator

Not scored by this record.

No

delivery-zone-pricing

The Takeout department setup enumerates the delivery configuration as a single on/off Delivery flag with no zone, fee, order-minimum or promise-time field. Adding Customers stores an address only as optional free-text lines plus ZIP/postal code and state/province, with no geocoding or zone assignment. Mandatory Charges — the only automatic-fee mechanism in the Advanced Setup index — are house or service charges defined as a flat dollar or percentage amount and assigned to a department, with no address or zone dimension. No delivery-zone page exists anywhere in the Back of House Guide contents. https://help.squirrelsystems.com/s/article/Content-Cloud-BoH-Advanced-Setup-Departments-Adding-a-Department-Cloud-BOH · retrieved 2026-08-03

B
Unknown

delivery-address-validation

Not scored by this record.

Unknown

delivery-driver-comp differentiator

Not scored by this record.

Unknown

delivery-cash-reconcile

Not scored by this record.

Unknown

delivery-daas-dispatch

Not scored by this record.

Unknown

delivery-daas-fallback differentiator

Not scored by this record.

Unknown

delivery-3p-direct-integration differentiator

Not scored by this record.

Unknown

delivery-3p-injection

Not scored by this record.

Unknown

delivery-menu-push

Not scored by this record.

Unknown

delivery-86-sync

Not scored by this record.

Unknown

delivery-store-pause

Not scored by this record.

Unknown

delivery-3p-reconciliation differentiator

Not scored by this record.

Unknown

delivery-injection-error-visibility differentiator

Not scored by this record.

Unknown

delivery-tracking-page

Not scored by this record.

Unknown

delivery-promise-time differentiator

Not scored by this record.

Unknown

delivery-offline-behavior

Not scored by this record.

Digital ordering & guest-facing channels

No

digital-first-party-web

Squirrel Cloud Back of House admin guide, Interface Setup: Integrations, section Digital Ordering: "Currently we offer xDine as a 3rd party integration for online ordering. Xdine's online ordering system allows customers to easily place orders from a restaurant's website or mobile app and requires no configuration setup in Squirrel Cloud Back of House. Additional Integration will be added to this article as they are released." The five Interface Types the page enumerates are Customer Engagement, Hotel, Kitchen, Ordering and Reservation - ordering is an integration slot, and the storefront, its branding/domain and its commission model belong to xDine. The vendor's own integrations page lists ONLINE ORDERING & DELIVERY as a partner category (Zuppler - "Add online ordering menus to your restaurant's website, mobile app, social pages and popular dining guides" - plus Olo, Onosys, Tillster, eTouchMenu, Chowly). No first-party Squirrel web ordering product exists. https://help.squirrelsystems.com/s/article/Content-Cloud-BoH-Advanced-Setup-Integrations-Cloud-BOH · retrieved 2026-08-08

B
Unknown

digital-menu-single-source

Assessed 2026-08-03. Squirrel Cloud ships no first-party digital ordering channel: the Interface Setup: Integrations article states 'Currently we offer xDine as a 3rd party integration for online ordering', and the 2023 release notes describe xDine as 'a third-party integration'. Some coupling exists — 2025 release notes log defects for 'Promotions setup in BOH are not syncing with xDine' and 'Xdine - Unavailable item process query is returning inhibited items' — so BOH promotions and item availability do flow to xDine. But Squirrel publishes nothing stating that the xDine menu is generated from the Squirrel menu entry record, and the Integrations article says xDine 'requires no configuration setup in Squirrel Cloud Back of House' without saying where the ordering menu is authored. Unresolved from Squirrel's own documentation.

F
Unknown

digital-native-app differentiator

Not scored by this record.

Unknown

digital-account-saved-payment

Assessed 2026-08-03. The only guest record Squirrel documents is Adding Customers (Advanced Setup), used for Takeaway departments: first name, last name, phone number, email, two address lines, ZIP/postal, state/province, car make/model and colour for curbside, since-date, birth date and remarks. It has no saved payment method, no token, and no reorder function; the article states the stored email 'is not currently used to sent email receipts and is retained for contact purposes only'. Guest accounts with saved cards and one-tap reorder would live in the third-party xDine ordering platform, for which Squirrel publishes no documentation beyond naming it as an integration. Unresolved.

F
Unknown

digital-upsell-engine differentiator

Not scored by this record.

Unknown

digital-scheduled-pacing

Not scored by this record.

Unknown

digital-fulfillment-modes

Not scored by this record.

Unknown

digital-qr-table

Not scored by this record.

Unknown

digital-kiosk differentiator

Not scored by this record.

Unknown

digital-group-ordering

Not scored by this record.

Unknown

digital-catering-portal differentiator

Not scored by this record.

Unknown

digital-voice-ai-phone differentiator

Not scored by this record.

Unknown

digital-drivethru-ai

Not scored by this record.

Unknown

digital-sms-ordering

Not scored by this record.

Unknown

digital-google-order differentiator

Not scored by this record.

Unknown

digital-apple-business-connect

Not scored by this record.

Unknown

digital-loyalty-attach

Not scored by this record.

Unknown

digital-subscriptions

Not scored by this record.

Unknown

digital-promo-parity

Not scored by this record.

Unknown

digital-guest-data-ownership differentiator

Not scored by this record.

Unknown

digital-checkout-pci-sca

Not scored by this record.

Unknown

digital-surcharge-transparency differentiator

Not scored by this record.

Guest data, loyalty & marketing

Partial

guest-loyalty-unified-profile

One customer record exists and can be created at BOH or at POS, keyed on first name plus phone number, and is reused across Takeaway departments. Shortfall: there is no dedup or merge — the article states the same phone number 'may be entered for multiple customers' by design and that 'if multiple customers are configured for the same phone number they all appear at POS for the employee to choose from', i.e. resolution is a manual server pick, not an automatic match. Squirrel documents no merge behaviour, no kiosk, and its only online-ordering channel is the third-party xDine; loyalty identity is held by Paytronix, which maps to Squirrel only through promotion Cross Reference IDs. https://help.squirrelsystems.com/s/article/Content-Cloud-BoH-Advanced-Setup-Customers-Cloud-BOH · retrieved 2026-08-03

B
Unknown

guest-loyalty-thirdparty-identity-attach differentiator

Not scored by this record.

No

guest-loyalty-accrual-models

The claim requires accrual as native configuration 'without ... a bolt-on loyalty vendor', and Squirrel's docs route loyalty wholly to bolt-on vendors. The Integrations article states 'Before any Paytronix loyalty features are available at the FOH, the integration must be configured with your Paytronix credentials' — the Customer Engagement interface type covers DataCandy, Givex and Paytronix Loyalty, each on the operator's own partner account and credentials. The Advanced Setup index enumerates every Back of House page and none is a loyalty, points or accrual page. Creating Promotions — the only native discount mechanism — is enumerated field by field as percent-or-dollar discounts scoped by menu entry, seat or check, with schedules and barcodes; there is no points-per-dollar, visit/punch-count or spend-tier field anywhere on the record, and Adding Customers stores contact fields only, with no points balance or visit counter. Zero of the claim's required two accrual models exist natively. Scoped to Squirrel Cloud's published documentation — Squirrel 11 help-centre content is login-gated. https://help.squirrelsystems.com/s/article/Content-Cloud-BoH-Advanced-Setup-Integrations-Cloud-BOH · retrieved 2026-08-04

B
Unknown

guest-loyalty-tiers differentiator

Not scored by this record.

Unknown

guest-loyalty-offline-behavior differentiator

Not scored by this record.

Unknown

guest-loyalty-offer-stacking-rules differentiator

Not scored by this record.

Unknown

guest-loyalty-targeted-offers differentiator

Not scored by this record.

Unknown

guest-loyalty-rfm-segmentation differentiator

Not scored by this record.

No

guest-loyalty-lifecycle-automation

The Advanced Setup index enumerates every configuration page in Squirrel Cloud Back of House. The only messaging feature is the Communication Center, which is staff-facing by design — messages fire on Cashout, Login, Punch In or Punch Out and are targeted at user roles and department groups, not guests. There is no campaign, segment or automation page. Adding Customers stores a birth date but states the customer email 'is not currently used to sent email receipts and is retained for contact purposes only'. Triggered lifecycle rewards come from the partner, not Squirrel: the Integrations article has the operator create Squirrel promotions such as 'Birthday Reward' purely as discount records, with 'Paytronix maps each of their promotions to the corresponding Squirrel promotion using the Squirrel Cross Reference ID' and the mapping 'configured on the Paytronix side'. https://help.squirrelsystems.com/s/article/Content-Cloud-BoH-Advanced-Setup-Advanced-Setup-Cloud-BOH · retrieved 2026-08-03

B
Unknown

guest-loyalty-native-email-sms differentiator

Not scored by this record.

Unknown

guest-loyalty-consent-management

Not scored by this record.

Unknown

guest-loyalty-10dlc-registration

Not scored by this record.

Unknown

guest-loyalty-campaign-attribution differentiator

Not scored by this record.

Unknown

guest-loyalty-data-export-portability differentiator

Not scored by this record.

Unknown

guest-loyalty-cdp-event-api differentiator

Not scored by this record.

Unknown

guest-loyalty-review-capture-routing differentiator

Not scored by this record.

Unknown

guest-loyalty-referral-program

Not scored by this record.

Unknown

guest-loyalty-wallet-pass differentiator

Not scored by this record.

Unknown

guest-loyalty-privacy-rights-tooling

Not scored by this record.

Unknown

guest-loyalty-redemption-fraud-controls

Not scored by this record.

Unknown

guest-loyalty-ai-offer-recommendation differentiator

Not scored by this record.

Unknown

guest-loyalty-stored-value-gift

Not scored by this record.

Labor & workforce

Yes

labor-clock-in-at-pos

Punch In is a documented POS-terminal flow: 'Touch the Squirrel icon at the top of the screen. Touch Employee. Touch the Punch In button', then 'select a job and department, then touch Punch In'; on completion 'the check printer prints a time slip' showing date, employee first name, department, punch-in time and job. Identification is the POS login itself — 'You log in on a terminal using either a badge card or a badge number assigned by your manager', entered on the number keys or swiped through the card reader (Logging in on a Cloud Terminal). Punch Out mirrors the flow with unfinished-shift selection and a Claim Tips prompt, and Punch History reviews shifts on screen. No separate time-clock hardware exists anywhere in the help centre or on the hardware page — the time slip prints to the standard check printer, and the Manage Punch In/Out badge-role permission governs corrections. https://help.squirrelsystems.com/s/article/Punch-In-Cloud-POS · retrieved 2026-08-04

B
Unknown

labor-photo-punch-verification differentiator

Not scored by this record.

Unknown

labor-geofenced-mobile-punch

Not scored by this record.

Unknown

labor-offline-time-punch differentiator

Not scored by this record.

Yes

labor-granular-rbac

Employee Badge Roles are built from ~25 individually selectable permissions rather than fixed tiers: Manager Rights, Access All Checks, Access Cash Drawer, Assign Cash Drawer, Advanced Settings, Allow Closed Check Adjustments, Cashouts, Cashout with Open Checks, Decrease Covers, Edit Countdown, Fast Cash Payment, Inter-Department Transfers, Manage Punch In/Out, Pay in/out Payments, Print Previous Check, Printer Setup, Promotions, QSAs, Reports, Returns, Sales Summary, Service Charge, Transfers, Voids, plus a per-role auto-logout timeout. Location scoping comes from the badge, which carries a Department Group (Adding Employees > Badges tab), and departments belong to a store. Back-office access is separately governed by User Roles with view/create/update/delete permissions. https://help.squirrelsystems.com/s/article/Content-Cloud-BoH-Advanced-Setup-Labour-Employee-Badge-Roles-Cloud-BOH · retrieved 2026-08-03

B
Partial

labor-manager-override-audit

Attribution is real and queryable: the Voids Report Details view records Reason, Check #, Employee Sold, Employee Voided, Revenue Center, Table, both the sold and void date-times, quantity and price, with an Employee (Void) Information view per employee; Returns, Promos, Transfers, QSA and Open Drawer reports carry the same shape, and Manager Cashout is performed under the manager's own badge. Shortfall: Squirrel gates restricted actions by badge-role permission rather than a documented manager-approval prompt, so the reports name the employee who performed the action and there is no separate 'approver' field for an override; Squirrel also publishes no statement that these records are immutable or tamper-evident. https://help.squirrelsystems.com/s/article/Content-Cloud-Reports-Voids-Report-Cloud-Reports · retrieved 2026-08-03

B
Unknown

labor-native-scheduling differentiator

Not scored by this record.

Unknown

labor-demand-labor-forecast differentiator

Not scored by this record.

Unknown

labor-realtime-labor-percent differentiator

Not scored by this record.

Unknown

labor-overtime-prevention differentiator

Not scored by this record.

Unknown

labor-break-compliance-by-state differentiator

Not scored by this record.

Unknown

labor-fair-workweek-support

Not scored by this record.

Unknown

labor-minor-labor-rules

Not scored by this record.

Unknown

labor-tip-pooling-rules

Not scored by this record.

Unknown

labor-tip-distribution-audit-trail

Not scored by this record.

Unknown

labor-qualified-tips-w2-reporting differentiator

Not scored by this record.

Unknown

labor-native-payroll differentiator

Not scored by this record.

Unknown

labor-payroll-export-formats

Not scored by this record.

Unknown

labor-shift-swap-workflow differentiator

Not scored by this record.

Unknown

labor-digital-onboarding-i9

Not scored by this record.

Unknown

labor-server-performance-metrics differentiator

Not scored by this record.

Inventory, purchasing & cost control

No

inventory-recipe-bom-costing

There is no recipe object to cost. Four independent enumerations agree: (1) the Back of House Guide lists every Daily Setup and Advanced Setup page and none is recipes, prep items, ingredients, purchasing or inventory; (2) Adding a Menu Entry enumerates the whole menu-entry record — Type (Item, Add-On, Gift Card, Modifier, Non-Revenue Item), price lists, categories, tax group, printer group, transformations, countdowns — with no ingredient list, component, yield or theoretical-cost field; (3) all 22 reports in the Cloud Reports Guide are sales, labour, tax or exception reports, with no plate cost, theoretical cost or variance report; (4) the Squirrel Cloud editions page places 'Inventory Management' under 'Best-of-Breed Integrations', and the ecosystems page carries a dedicated Inventory partner category (Restaurant365, Yellow Dog, Eatec, Optimum, Dataworks, BevAger) plus a standalone Squirrel-CrunchTime partner page. Squirrel routes recipe costing to partners rather than shipping it. Note: Squirrel 11 (Professional) help-centre content sits behind a customer login and could not be read, so this finding is scoped to what Squirrel publishes. https://help.squirrelsystems.com/s/article/Content-Cloud-BoH-Squirrel-Cloud-Back-of-House-Guide-Cloud-BOH · retrieved 2026-08-04

B
No

inventory-unit-conversion-yields

Squirrel Cloud has no inventory module to hold units or yields. The Back of House Guide enumerates the complete configuration surface — Daily Setup (business dates, menu entries, menu screens, screen groups, transformers, pop-up screens, pop-up groups, contests) and Advanced Setup (stores, revenue centers, departments, action bars, department groups, floor plans, labor, categories, payments, price lists, price list schedules, promotions, taxes, tax groups, printers, printer groups, time periods, jobs, terminals, integrations, email settings, reasons, communication center, customers, accounting export, mandatory charges) — and none is inventory, recipes, purchasing or counts. The Reports Guide likewise lists all 22 reports with no inventory report, and the Daily Summary article describes the menu-performance view as useful 'even without a full inventory tracking system'. Squirrel's own integrations page carries Inventory as a partner category (Restaurant365, Yellow Dog, Eatec, Optimum, Dataworks, BevAger). Note: Squirrel 11 (Professional) documentation sits behind a customer login and was not readable. https://help.squirrelsystems.com/s/article/Content-Cloud-BoH-Squirrel-Cloud-Back-of-House-Guide-Cloud-BOH · retrieved 2026-08-03

B
Unknown

inventory-theoretical-vs-actual differentiator

Not scored by this record.

Unknown

inventory-realtime-depletion differentiator

Not scored by this record.

Unknown

inventory-86-auto-sync differentiator

Not scored by this record.

No

inventory-count-modes

Same enumeration: the Back of House Guide lists every Daily Setup and Advanced Setup page and there is no stock, count or variance function; the Reports Guide's full list of 22 reports contains no count or variance report. The only quantity mechanism in the product is per-item Countdowns (Unlimited, Daily Countdown, Limited Countdown, Inhibited) set per store or per department, which cap what can be sold and do not record counted quantities or variance history. Physical, spot and cycle counts are handled by the third-party inventory partners named on Squirrel's integrations page. Note: Squirrel 11 (Professional) documentation sits behind a customer login and was not readable. https://help.squirrelsystems.com/s/article/Content-Cloud-BoH-Squirrel-Cloud-Back-of-House-Guide-Cloud-BOH · retrieved 2026-08-03

B
Unknown

inventory-mobile-count-offline

Not scored by this record.

Unknown

inventory-vendor-catalogs-edi differentiator

Not scored by this record.

Unknown

inventory-invoice-ocr differentiator

Not scored by this record.

Unknown

inventory-price-change-alerts differentiator

Not scored by this record.

Unknown

inventory-par-auto-suggest differentiator

Not scored by this record.

Unknown

inventory-waste-logging

Not scored by this record.

Unknown

inventory-transfers

Not scored by this record.

Unknown

inventory-commissary

Not scored by this record.

Unknown

inventory-lot-traceability

Not scored by this record.

Unknown

inventory-shelf-life-expiry

Not scored by this record.

Unknown

inventory-bar-partial-bottle

Not scored by this record.

Unknown

inventory-cogs-gl-export

Not scored by this record.

Unknown

inventory-native-not-partner differentiator

Not scored by this record.

Unknown

inventory-menu-margin-linkage differentiator

Not scored by this record.

Reporting, BI & data access

Partial

reporting-realtime-dashboard

A browser dashboard exists and is reachable off-premise: reports live in the Squirrel Cloud Back of House at www.squirrelcloud.com behind an email/password sign-in, and each report's Summary view is a set of interactive Power BI tiles (total sales value, a category tree map, an employee sales bar chart) with cross-highlighting and date drillthrough; the on-terminal Employee Sales Report is separately described as providing 'real time data of server sales'. Shortfalls, all three named: (1) no mobile app — the guide says only that the BoH 'is designed to be navigated on multiple devices' and that on an iPad or Android device 'your BoH pages may look different', i.e. the same responsive web BoH, and Squirrel publishes no iOS or Android app; (2) freshness is manual, not live — 'You can manually refresh the report to reflect any relevant information (sales data, etc.) that has occurred since the report was generated (or the last refresh)', and no refresh interval or data latency is stated; (3) access is licence-gated — reports 'are built on Microsoft Power BI, which requires a separate license. Each Squirrel Cloud customer receives a license ... typically assigned to the account created for the on-boarding and training process', with additional licences sold through an account representative, so 'by default, not all users have access to reports.' https://help.squirrelsystems.com/s/article/Content-Cloud-Reports-Getting-Started-with-Squirrel-Cloud-Reports-Cloud-Reports · retrieved 2026-08-04

B
Partial

reporting-eod-closeout

The Daily Summary Report is described as 'an all-in-one report' and carries Sales, Tax, Discounts (promos and QSAs), Charged Tips, Payments, Net Cash ('total cash payments minus charged tips'), Voids, Mandatory Charges, Labor Cost and Sales Per Labor Hour, with a gross/net sales filter and per-store filtering. Shortfall: it is not a single closeout packet. It carries no tender-type breakdown and no returns/refunds line — tender detail and the deposit-balancing figures live in the separate Cashout Report ('an employee end-of-shift sales and payment report used to balance the monies received from employees... often used to prepare the daily bank deposit'), refunds in the separate Returns Report, and tender mix in the Payments Transactions Report. https://help.squirrelsystems.com/s/article/Content-Cloud-Reports-Daily-Summary-Cloud-Reports · retrieved 2026-08-03

B
Partial

reporting-pmix-modifier-level

Item-level PMIX is fully present: the Sales Transactions Report Details view returns Category, Menu Type, Menu, Revenue Center, Quantity, Gross/Net Sales Amount and Mix % ('the proportion of the menu entry sold relative to total sales'), filterable by date, store, revenue center, time period (daypart), category level and individual menu entries, exportable to PDF/CSV. Shortfall: modifier level is excluded by design — the report's Menu Type field is documented as covering Items, Addons and Non-Revenue Items, with 'Modifiers are not listed, as they are preparation instructions without a sale value.' Chargeable add-ons appear; free modifiers never do. https://help.squirrelsystems.com/s/article/Content-Cloud-Reports-Transaction-Reports-Cloud-Reports · retrieved 2026-08-03

B
Unknown

reporting-comps-voids-audit

Not scored by this record.

Unknown

reporting-cash-over-short

Not scored by this record.

Unknown

reporting-labor-productivity

Not scored by this record.

Unknown

reporting-server-scorecards differentiator

Not scored by this record.

Unknown

reporting-channel-profitability differentiator

Not scored by this record.

Unknown

reporting-multiloc-drilldown differentiator

Not scored by this record.

Unknown

reporting-custom-report-builder differentiator

Not scored by this record.

Unknown

reporting-scheduled-delivery

Not scored by this record.

Unknown

reporting-raw-warehouse-export differentiator

Not scored by this record.

Unknown

reporting-public-api differentiator

Not scored by this record.

Unknown

reporting-webhooks differentiator

Not scored by this record.

Unknown

reporting-api-not-upcharged differentiator

Not scored by this record.

Unknown

reporting-tier-paywall differentiator

Not scored by this record.

Unknown

reporting-history-retention differentiator

Not scored by this record.

Unknown

reporting-anomaly-alerts differentiator

Not scored by this record.

Unknown

reporting-nl-query

Not scored by this record.

Unknown

reporting-guest-cohorts differentiator

Not scored by this record.

Unknown

reporting-sales-forecast differentiator

Not scored by this record.

Unknown

reporting-tip-tax-compliance

Not scored by this record.

Multi-location, franchise & enterprise governance

Unknown

multi-location-org-hierarchy

Multi-unit chains and large hospitality operations are named as target segments; no hierarchy object documented.

F
Partial

multi-location-central-menu-publish

Squirrel Cloud BOH is one shared configuration database across stores — stores are created as individual locations under a single back office, menu entries are authored once, and store-specific behaviour is expressed by selecting a store on the relevant tab (Countdowns per store or per department, printers assigned to a store, integrations mapped per store). Shortfall: there is no publish action and no publish history. The Adding a Menu Entry and Back of House Guide articles document no select-locations-and-push step, no effective date, no version list and no record of what was pushed, when, or by whom; the 'centralized menu, pricing, descriptions across sites' phrasing appears only on the Squirrel 11 marketing page, not in the documentation. https://help.squirrelsystems.com/s/article/Content-Cloud-BoH-Advanced-Setup-Stores-Creating-a-Store-Cloud-BOH · retrieved 2026-08-03

B
Unknown

multi-location-local-override-policy differentiator

Not scored by this record.

Yes

multi-location-price-zones

One menu entry holds many prices without duplication: Adding a Menu Entry states 'All price lists are listed. Enter a price for the item applicable to each price list.' Price List Schedules assign price lists to days and times ('the Happy Hour price list runs from 03:00 to 06:00'), and each schedule is mapped to departments on the Department Mapping tab. A department is the intersection of a store and a revenue center (Adding a Department: a department 'assigned to the VANCOUVER store and the CAFE revenue center will be named VANCOUVER - CAFE'), and revenue centers are typed Checks, Tables or Takeout — so the same item can carry different prices per location, per channel and per daypart by assigning different price list schedules, with each store on its own time zone. https://help.squirrelsystems.com/s/article/Content-Cloud-BoH-Advanced-Setup-Price-List-Schedules-Cloud-BOH · retrieved 2026-08-03

B
Unknown

multi-location-scheduled-publish differentiator

Not scored by this record.

Unknown

multi-location-new-store-template differentiator

Not scored by this record.

Unknown

multi-location-corp-vs-franchisee-roles differentiator

Not scored by this record.

Unknown

multi-location-royalty-calculation differentiator

Not scored by this record.

Unknown

multi-location-royalty-collection

Not scored by this record.

Unknown

multi-location-consolidated-reporting

Not scored by this record.

Unknown

multi-location-normalized-item-rollup differentiator

Not scored by this record.

Unknown

multi-location-cross-location-giftcard

Not scored by this record.

Unknown

multi-location-cross-location-loyalty

Not scored by this record.

Unknown

multi-location-multi-brand differentiator

Not scored by this record.

Unknown

multi-location-multi-tax-jurisdiction

Not scored by this record.

Unknown

multi-location-multi-currency-locale

Not scored by this record.

Unknown

multi-location-config-audit-log differentiator

Not scored by this record.

Unknown

multi-location-enterprise-sso differentiator

Not scored by this record.

Unknown

multi-location-enterprise-api differentiator

Not scored by this record.

Unknown

multi-location-central-labor-policy

Not scored by this record.

Hardware & physical footprint

Unknown

hardware-commodity-devices differentiator

Not scored by this record.

Unknown

hardware-os-platforms

"Squirrel Hardware" is a listed product line but no client OS versions or device specs appear on the products page.

F
Unknown

hardware-handheld-purpose-built

Not scored by this record.

Unknown

hardware-handheld-battery-swap differentiator

Not scored by this record.

Unknown

hardware-handheld-lte

Not scored by this record.

Yes

hardware-offline-mode

Squirrel publishes an explicit offline scope article. 'If your restaurants internet is down, Squirrel Cloud POS service is disrupted, or a terminal device loses connection to wifi, the device(s) will enter a state called Offline Mode', flagged by the Squirrel dropdown turning red. What continues: 'You can create and send checks as normal'; 'Sending a check will continue to print to the requisition printers if the local network is still operational'; existing checks created on that terminal can be modified or settled. What degrades, stated by name: printing fails 'if the network is fully down'; card payments need both the local network and the internet; checks created on other terminals are locked until reconnect; local edits risk being 'overwritten when the terminal reconnects'; offline checks post to the most recent business date and move forward on reconnect. https://help.squirrelsystems.com/s/article/Offline-Mode-Cloud-POS · retrieved 2026-08-03

B
Partial

hardware-kds

Squirrel sells and supports KDS hardware but not KDS software. The Cloud Back of House admin guide: "Kitchen integrations, such as QSR, are configured using the 'Kitchen' interface type", with Integration System set to QSR Cloud (store Site UID) or QSR Relay (per-store IP address and port) - i.e. the display application is QSR Automations, reached over an interface. The Squirrel-KitchenArmor page markets the hardware as first-party-supported - "Squirrel has teamed up with KitchenArmor, a preferred partner, to provide rugged and sleek kitchen display systems", "Direct Single Point of Support", "Fully certified to run QSR Automations ConnectSmart Kitchen" - with an Android all-in-one POE screen, PCAP touch monitors and stainless-steel mounts; /restaurant-pos-system/ lists "Kitchen Display Systems (KDS)" among Squirrel POS peripherals. Routing and coursing are marketed on /squirrel-cloud/ ("directing individual items to specific stations and synchronizing prep times so all items in an order are ready at the same time", plus load balancing), but that is the QSR-backed kitchen automation, not a documented Squirrel KDS. Shortfall: integration-dependent display software (QSR Automations), no first-party KDS application or bump-bar hardware documented. https://help.squirrelsystems.com/s/article/Content-Cloud-BoH-Advanced-Setup-Integrations-Cloud-BOH · retrieved 2026-08-08

B
Unknown

hardware-kiosk differentiator

Not scored by this record.

Unknown

hardware-drive-thru

Not scored by this record.

Unknown

hardware-printer-compatibility

Not scored by this record.

Unknown

hardware-peripherals

Not scored by this record.

Unknown

hardware-p2pe-terminal

Not scored by this record.

Unknown

hardware-tap-to-phone differentiator

Not scored by this record.

Unknown

hardware-pricing-transparency differentiator

Not scored by this record.

Unknown

hardware-ownership-vs-lease differentiator

Not scored by this record.

Unknown

hardware-usable-after-churn differentiator

Not scored by this record.

Unknown

hardware-rma-sla differentiator

Not scored by this record.

Unknown

hardware-byod

Not scored by this record.

Unknown

hardware-remote-device-management differentiator

Not scored by this record.

Unknown

hardware-selfpour-scales

Not scored by this record.

Unknown

hardware-callerid-integration

Not scored by this record.

Integrations, API & extensibility

Unknown

extensibility-public-api-docs

25+ PMS integrations are marketed but no public API reference was located.

F
Unknown

extensibility-api-access-cost differentiator

Not scored by this record.

Unknown

extensibility-partner-revshare

Not scored by this record.

Unknown

extensibility-free-sandbox differentiator

Not scored by this record.

Unknown

extensibility-oauth-partner-apps

Assessed 2026-08-03. Squirrel states on its integrations page that 'our Squirrel Cloud POS features a REST API for cloud integrations' and that 'our Squirrel 11 platform provides access via an SDK, gateway API, or SQL interface', but publishes no reference for any of them, so the authentication model cannot be determined. developer.squirrelsystems.com and api.squirrelsystems.com do not resolve; squirrelsystems.com/developers/ and /api/ both return HTTP 404. The 142 public help-centre articles contain no API, OAuth, token, scope or API-key documentation — the closest is Interface Setup: Integrations, where every partner connection is configured with a static shared credential set entered by the operator (DataCandy client access key / merchant password, Givex merchant identifier / password, Paytronix username / password / client secret, SevenRooms client ID / client secret), none of which is an operator-granted revocable OAuth grant. The 'Squirrel Professional' section of the help centre requires a customer login.

F
Unknown

extensibility-webhooks-push

Assessed 2026-08-03. No public API reference exists to check: developer.squirrelsystems.com and api.squirrelsystems.com do not resolve, squirrelsystems.com/developers/ and /api/ return HTTP 404, and none of the 142 public help-centre articles mentions webhooks, callbacks, subscriptions or event streams. The integrations Squirrel does document are polled or point-to-point rather than webhook-driven — hotel PMS links are raw IP/port sockets ('Squirrel Cloud only supports communication to PMS through IP. There are no serial configuration options'), and 2025 release notes reference an item-availability 'process query' against xDine — but that is not sufficient to state the platform lacks outbound webhooks. Unresolved.

F
Unknown

extensibility-webhook-reliability differentiator

Not scored by this record.

Unknown

extensibility-order-injection-api

Not scored by this record.

Unknown

extensibility-menu-write-api differentiator

Not scored by this record.

Unknown

extensibility-data-symmetry differentiator

Not scored by this record.

Unknown

extensibility-published-rate-limits

Not scored by this record.

Unknown

extensibility-doordash-preferred differentiator

Not scored by this record.

Unknown

extensibility-first-party-delivery-integrations differentiator

Not scored by this record.

Unknown

extensibility-middleware-compatibility

Not scored by this record.

Unknown

extensibility-accounting-connectors

Not scored by this record.

Unknown

extensibility-payroll-export

Not scored by this record.

Unknown

extensibility-bi-data-warehouse differentiator

Not scored by this record.

Unknown

extensibility-app-marketplace

Not scored by this record.

Unknown

extensibility-custom-fields-scripting

Not scored by this record.

Unknown

extensibility-headless-embedded

Not scored by this record.

Unknown

extensibility-api-versioning-deprecation

Not scored by this record.

Unknown

extensibility-data-portability-exit differentiator

Not scored by this record.

Reliability, offline & operations

Yes

reliability-offline-order-entry

'You can create and send checks as normal; these checks will only exist on the local terminal until the terminal is back online. Sending a check will continue to print to the requisition printers if the local network is still operational.' Existing checks created on the offline terminal can be modified or settled. Terminal-local check numbering is documented ('the first four digits of a check number are the terminal number'), and offline checks are reconciled to the correct business date on reconnect. Order entry, kitchen routing and printing therefore survive loss of the internet; the documented dependency is the in-store LAN, not the WAN. https://help.squirrelsystems.com/s/article/Offline-Mode-Cloud-POS · retrieved 2026-08-03

B
Unknown

reliability-offline-card-auth differentiator

Not scored by this record.

Unknown

reliability-offline-decline-liability differentiator

Not scored by this record.

Unknown

reliability-lan-degraded-multi-terminal differentiator

Not scored by this record.

Unknown

reliability-local-transaction-engine differentiator

Not scored by this record.

Yes

reliability-offline-kds-printing

Kitchen ticket routing survives a WAN outage: 'Sending a check will continue to print to the requisition printers if the local network is still operational'; requisition printers are configured as LAN IP devices with an address and port 9100 (Adding a Printer), so routing does not traverse the cloud. Squirrel names the boundary itself — 'if the network is fully down, printing will not work' — i.e. the in-store LAN, not the internet, is the dependency. KDS behaviour is not covered because Squirrel Cloud's kitchen display is the third-party QSR Automations integration; the claim is satisfied on the printer branch. https://help.squirrelsystems.com/s/article/Offline-Mode-Cloud-POS · retrieved 2026-08-03

B
Partial

reliability-printer-fallback

Automatic failover is a first-class, documented feature: the Add Printer page has an Alternatives tab where 'under Failover Printers, use the dropdown menu to select a backup printer', the list is drag-orderable, and 'the system will always attempt to print at the primary printer before failing over to the alternative printers (in the order they are listed). If the second printer fails, it will attempt to print at the third, and so on. Every attempt to print restarts the cycle, so there is no manual rerouting required when a printer is brought back online.' Shortfall: no staff alert. Squirrel documents no notification, on-screen warning or report when a printer is unreachable and a ticket is rerouted, so a silently failing primary printer is only noticed by the reroute itself. https://help.squirrelsystems.com/s/article/Content-Cloud-BoH-Advanced-Setup-Printers-Cloud-BOH · retrieved 2026-08-03

B
Unknown

reliability-sync-conflict-handling

Not scored by this record.

Unknown

reliability-offline-feature-matrix

Not scored by this record.

Unknown

reliability-public-status-page

Not scored by this record.

Unknown

reliability-contractual-uptime-sla differentiator

Not scored by this record.

Unknown

reliability-incident-postmortems

Not scored by this record.

Unknown

reliability-247-live-support

Not scored by this record.

Unknown

reliability-onsite-install differentiator

Not scored by this record.

Unknown

reliability-menu-build-service differentiator

Not scored by this record.

Unknown

reliability-hardware-replacement-sla

Not scored by this record.

Unknown

reliability-backup-restore

Not scored by this record.

Unknown

reliability-pci-dss-4-attestation

Not scored by this record.

Unknown

reliability-mfa-role-based-access

Not scored by this record.

Unknown

reliability-self-serve-training

Not scored by this record.

Unknown

reliability-failover-terminal-role differentiator

Not scored by this record.

Unknown

reliability-cellular-backup

Not scored by this record.

Commercial, compliance & data ownership

Unknown

commercial-month-to-month-contract differentiator

Not scored by this record.

Unknown

commercial-no-early-termination-fee differentiator

Not scored by this record.

No

commercial-autorenew-terms-published

Squirrel publishes no customer contract terms at all. Its page sitemap (page-sitemap.xml, 60 pages) contains exactly two legal documents — /privacy-policy/ and /terms-of-use/ — and there is no MSA, subscription agreement, EULA or service-terms page; /terms/, /terms-of-service/ and /legal/ all return HTTP 404. The Terms of Use (last updated May 15, 2022) is a website-use document by its own definition — it applies 'to your access to and use of any materials, content or services provided through or accessible on the websites and mobile applications ... owned and operated by Squirrel Systems' — and a full-text search of it finds no renewal term, no initial term, no cancellation notice window and no early-termination provision; its only termination language concerns suspending site access. The Squirrel Cloud editions page quotes monthly software rates and an annual-vs-monthly billing discount but states no contract length or opt-out window. Renewal terms therefore exist only in the signed quote. https://www.squirrelsystems.com/terms-of-use/ · retrieved 2026-08-04

B
Unknown

commercial-processing-not-bundled differentiator

Not scored by this record.

Unknown

commercial-interchange-plus-published differentiator

Not scored by this record.

Unknown

commercial-rate-increase-clause differentiator

Not scored by this record.

No

commercial-pricing-published

No dollar figures anywhere on Squirrel's public site. The solutions page (the destination of the old /products/ URL) carries no pricing and routes buyers to REQUEST A DEMO / CONTACT US, as do /squirrel-cloud/, /squirrel-11/, /squirrel-pos-products/ and /restaurant-pos-system/. The vendor's own Yoast page-sitemap (page-sitemap.xml, 59 URLs, lastmod 2026-06-04) contains no pricing page of any kind - the string "pric" does not occur in it - so the absence is enumerated by the site's own index rather than merely unfound. Grade C: first-party feature/solutions pages written to sell. https://www.squirrelsystems.com/pos-solutions/ · retrieved 2026-08-08

C
Unknown

commercial-module-unbundling differentiator

Not scored by this record.

Partial

commercial-hardware-purchase-outright

Hardware is sold, not compulsorily leased, and is not locked to Squirrel's own devices: the hardware page enumerates the full estate — WS152H fixed terminal, Apple iPad (10.2" and Mini) with case and dock, Touch Dynamics 8" ruggedized tablet, Epson TM-T88VII, TM-U220II, TM-L90 and P20II printers, barcode scanners and a cash drawer — and explicitly offers 'Bring Your Own Device: Support for other tablet platforms including Android & Windows', with the Squirrel Cloud editions page repeating 'iOS, Android, Windows tablets' under Hardware. Purchase economics appear as discounts off a hardware price rather than lease relief: the independent-restaurant promotion advertises 'save over CAD$1,500 on Squirrel Cloud POS hardware', with the footnote '$1,500 savings applies to the Cloud Foundation Bundle hardware package', priced separately from the subscription discount. Shortfall: no hardware price is published anywhere. The hardware page carries no figures and routes to 'Request a Demo'; the editions page prices software ($90-$100/month plus $40-$50/month per device) but not devices; and Squirrel publishes no statement that outright purchase is available for every required item or that no multi-year hardware lease or rental is imposed, so the 'published price' half of this claim is unmet. https://www.squirrelsystems.com/hospitality-pos-hardware/ · retrieved 2026-08-04

C
Unknown

commercial-hardware-not-locked differentiator

Not scored by this record.

Unknown

commercial-implementation-fee-published

Not scored by this record.

Unknown

commercial-data-export-self-serve

Not scored by this record.

Unknown

commercial-export-customer-and-loyalty differentiator

Not scored by this record.

Unknown

commercial-post-termination-export-window differentiator

Not scored by this record.

Unknown

commercial-data-ownership-clause differentiator

Not scored by this record.

Unknown

commercial-source-available-selfhost

Not scored by this record.

Unknown

commercial-pci-p2pe-tokenization

Not scored by this record.

Unknown

commercial-pci-dss-4-controls

Not scored by this record.

Unknown

commercial-soc2-attestation

Not scored by this record.

Unknown

commercial-privacy-dsar-tooling

Not scored by this record.

Unknown

commercial-wcag-kiosk-accessibility differentiator

Not scored by this record.

Unknown

commercial-dual-pricing-compliant differentiator

Not scored by this record.

Adversarial verification

An independent pass was instructed to refute this record, defaulting to downgrade when uncertain. It challenged 37 values — 3 upheld, 1 downgraded, 0 upgraded. This is published in full because a reader who can see which values were contested, on what evidence, and which way they moved has something no affiliate-funded comparison offers.

Capability claims

ClaimAs first scoredVerdictWhat the verifier found
order-capture-split-mergeunknown (grade F placeholder: "No public documentation located during the 2026-08-01 research pass")resolve-to-partialPlaceholder rationale — nobody had examined this cell. Squirrel's public help centre documents Auto Separate (per-seat), Manual Separate (per-item, with N-way division of a shared item) and Combine. Held at partial: no even N-way or percentage split of a check total is documented, and the settlement article states separation must happen before Pay. source
menu-pricing-nested-modifiersunknown (grade F placeholder: "No public documentation located during the 2026-08-01 research pass")resolve-to-partialPop-up screen Completion Rules supply min/max counts and forced selection. Depth beyond one pop-up level is undocumented, so partial rather than yes. source
menu-pricing-modifier-price-by-parent-sizeunknown (grade F placeholder: "No public documentation located during the 2026-08-01 research pass")resolve-to-noAdd Menu Entry enumerates the whole modifier/add-on record: price is a flat value per price list, modifiers cannot be priced, and size is modelled as a separate menu entry via a transformer. No parent x size price matrix exists in the documented data model. source
menu-pricing-topping-quantity-tiersunknown (grade F placeholder: "No public documentation located during the 2026-08-01 research pass")resolve-to-noTransformers are the only quantity/size mechanism and the Transformations tab is available only for Item and Non-revenue item types, so it cannot apply to a modifier or add-on. The remaining option is ordering the add-on twice, which the claim explicitly excludes. source
payments-gift-cardsunknown (grade F placeholder: "No public documentation located during the 2026-08-01 research pass")resolve-to-partialFull sell/redeem/balance/cashout flow documented, but the programme is DataCandy or Givex under the operator's own partner account, and Squirrel calls its Gift Card menu-entry type cards 'sold at POS through a 3rd party provider'. source
payments-refund-void-controlsunknown (grade F placeholder: "No public documentation located during the 2026-08-01 research pass")resolve-to-yesEmployee Badge Roles gate Voids, Returns, Promotions, QSAs, cash-drawer access and closed-check adjustments individually; void and return reason codes are configurable; the Voids and Returns reports attribute the acting employee with check number and timestamps. source
kitchen-expo-consolidationunknown (grade F placeholder: "No public documentation located during the 2026-08-01 research pass")resolve-to-partialConsolidation is documented only as an expediter printer joined to multiple printer groups. Squirrel Cloud ships no expo screen; the KDS is the third-party QSR Automations integration and no bump-completion semantics are published. source
delivery-dispatch-boardunknown (grade F placeholder: "No public documentation located during the 2026-08-01 research pass")resolve-to-noThe Back of House Guide enumerates every configuration page and the POS User Guide every terminal screen; neither contains a driver entity, dispatch board or run batching. Delivery is a single optional flag on a Takeout department. source
delivery-zone-pricingunknown (grade F placeholder: "No public documentation located during the 2026-08-01 research pass")resolve-to-noTakeout department setup exposes only an on/off Delivery flag; customer addresses are free text with no geocoding; Mandatory Charges are department-scoped flat or percentage charges with no address dimension. No delivery-zone page exists in the BOH guide. source
guest-loyalty-unified-profileunknown (grade F placeholder: "No public documentation located during the 2026-08-01 research pass")resolve-to-partialA single POS/BOH customer record exists, but Squirrel documents deliberate duplicate phone numbers resolved by manual server selection rather than automatic dedup, and loyalty identity is Paytronix's. source
guest-loyalty-lifecycle-automationunknown (grade F placeholder: "No public documentation located during the 2026-08-01 research pass")resolve-to-noThe Advanced Setup index enumerates every BOH page; the only messaging feature is the staff-facing Communication Center. Stored guest email is documented as unused by the system, and birthday/reward triggers are configured and fired on the Paytronix side. source
labor-granular-rbacunknown (grade F placeholder: "No public documentation located during the 2026-08-01 research pass")resolve-to-yes~25 individually selectable POS permissions per badge role plus separate BOH user roles with CRUD permissions; badges carry a department group, and departments belong to a store. source
labor-manager-override-auditunknown (grade F placeholder: "No public documentation located during the 2026-08-01 research pass")resolve-to-partialException reports attribute the acting employee with check number and timestamps, but Squirrel gates restricted actions by badge-role permission rather than a documented manager-approval prompt, so there is no separate approver field, and no immutability statement is published. source
inventory-unit-conversion-yieldsunknown (grade F placeholder: "No public documentation located during the 2026-08-01 research pass")resolve-to-noNo inventory module exists in Squirrel Cloud: the BOH Guide enumerates every Daily and Advanced Setup page and the Reports Guide all 22 reports, with no inventory function in either. Squirrel's own integrations page carries Inventory as a partner category. source
inventory-count-modesunknown (grade F placeholder: "No public documentation located during the 2026-08-01 research pass")resolve-to-noSame enumeration. The only quantity mechanism is per-item Countdowns, which cap sales and record no counted quantity or variance history. source
reporting-eod-closeoutunknown (grade F placeholder: "No public documentation located during the 2026-08-01 research pass")resolve-to-partialThe Daily Summary is an all-in-one sales/tax/tips/discounts/voids/labor report, but carries no tender-type breakdown and no refunds line; deposit balancing is the separate Cashout Report and refunds the separate Returns Report. source
reporting-pmix-modifier-levelunknown (grade F placeholder: "No public documentation located during the 2026-08-01 research pass")resolve-to-partialItem-level PMIX with quantity, gross/net and mix %, filterable by daypart and revenue center, is fully present; modifier level is excluded by design ('modifiers are not listed, as they are preparation instructions without a sale value'). source
multi-location-central-menu-publishunknown (grade F placeholder: "No public documentation located during the 2026-08-01 research pass")resolve-to-partialStores share one BOH configuration database so a menu is authored once, but no select-locations publish action, effective date, version list or publish audit is documented anywhere in the BOH guide. source
multi-location-price-zonesunknown (grade F placeholder: "No public documentation located during the 2026-08-01 research pass")resolve-to-yesA menu entry carries a price per price list; price list schedules map price lists to days/times and to departments, and a department is a store x revenue center pair — so one item price varies by location, channel and daypart without duplicating the item. source
hardware-offline-modeunknown (grade F placeholder: "No public documentation located during the 2026-08-01 research pass")resolve-to-yesSquirrel publishes a dedicated Offline Mode article naming exactly what continues (create and send checks, requisition printing, settle checks created on that terminal) and what degrades (printing dies if the LAN is down, cards need LAN plus internet, other terminals' checks lock, local edits may be overwritten on reconnect). source
reliability-offline-order-entryunknown (grade F placeholder: "No public documentation located during the 2026-08-01 research pass")resolve-to-yesOrder entry, send-to-kitchen and check printing all continue on the terminal during an internet outage per the Offline Mode article; the documented dependency is the in-store LAN. source
reliability-offline-kds-printingunknown (grade F placeholder: "No public documentation located during the 2026-08-01 research pass")resolve-to-yesRequisition printers are LAN IP devices and continue to receive tickets while the cloud is unreachable. KDS is a third-party integration and not covered, but the claim is an and/or and is met on the printer branch. source
reliability-printer-fallbackunknown (grade F placeholder: "No public documentation located during the 2026-08-01 research pass")resolve-to-partialAn ordered Failover Printers list on the Add Printer Alternatives tab gives automatic, cascading, self-healing reroute. Held at partial because no staff alert or notification on reroute is documented. source
order-capture-offline-order-entryunknown (grade F placeholder: "No public documentation located during the 2026-08-01 research pass")resolve-to-yesPlaceholder rationale - nobody had examined this cell. Squirrel publishes a dedicated Offline Mode article satisfying both halves of the claim: checks can be created and sent as normal, requisitions continue to print while the LAN is up, and locally-created checks can be modified or settled, with only credit/debit carved out as needing internet. The article also names what fails - printing dies if the LAN is fully down, other terminals' checks are locked, offline edits may be overwritten on reconnect, offline checks post to the most recent business date. Scored yes rather than partial for consistency with reliability-offline-order-entry, already yes on the same article; the documented limits are recorded in the note. source
kitchen-station-routingunknown (grade F placeholder: "No public documentation located during the 2026-08-01 research pass")resolve-to-partialCreating a Printer Group documents operator-configurable routing - menu items are assigned to printer groups, printers are added per store, and a Roaming flag routes a group's requisitions to the printer chosen at the ordering terminal. Held at partial on two named shortfalls: the routing target is a requisition printer rather than a KDS station (the Kitchen interface accepts only QSR Cloud / QSR Relay, and the Squirrel-KitchenArmor page shows the displays are a partner product running QSR Automations ConnectSmart), and the only documented routing keys are the menu-entry printer group and the terminal roaming override, with nothing by category, order type or revenue centre. 'Item Routing and Load Balancing' is a paid Kitchen Automation add-on on the editions page - grade C marketing with no documentation behind it. source
inventory-recipe-bom-costingunknown (grade F placeholder: "No public documentation located during the 2026-08-01 research pass")resolve-to-noNegative enumeration on four independent surfaces: the Back of House Guide's complete Daily/Advanced Setup page list contains no recipe, ingredient, prep-item or purchasing page; Adding a Menu Entry enumerates the whole menu-entry record with no component, yield or cost field; all 22 Cloud Reports are sales, labour, tax or exception reports with no plate-cost or variance report; and Squirrel's own editions page files Inventory Management under 'Best-of-Breed Integrations', with a full Inventory partner category on the ecosystems page and a standalone CrunchTime partner page. Consistent with inventory-unit-conversion-yields and inventory-count-modes, already no on the same basis. Scoped to published material - Squirrel 11 Professional docs are login-gated. source
reporting-realtime-dashboardunknown (grade F placeholder: "No public documentation located during the 2026-08-01 research pass")resolve-to-partialGetting Started with Squirrel Cloud Reports documents a browser-accessible Power BI dashboard at www.squirrelcloud.com with interactive summary-view tiles, cross-highlighting and date drillthrough. Partial on three named shortfalls: mobile access is the same responsive web BoH rather than a native app; freshness is a manual refresh with no stated latency or interval; and reports require a separate Microsoft Power BI licence, one per customer by default, so 'not all users have access to reports'. source
commercial-autorenew-terms-publishedunknown (grade F placeholder: "No public documentation located during the 2026-08-01 research pass")resolve-to-noThis claim is about publication, so enumerating the vendor's published pages is direct positive evidence rather than absence of evidence. page-sitemap.xml lists 60 pages containing exactly two legal documents, /privacy-policy/ and /terms-of-use/; /terms/, /terms-of-service/ and /legal/ all return HTTP 404. The Terms of Use is scoped by its own opening paragraph to use of the website and mobile applications, and full-text search returns no initial term, renewal term, cancellation notice window or early-termination clause. The editions page quotes monthly rates and an annual-billing discount but states no contract length. source
commercial-hardware-purchase-outrightunknown (grade F placeholder: "No public documentation located during the 2026-08-01 research pass")resolve-to-partialThe hardware page enumerates the full terminal, tablet, printer, scanner and cash-drawer estate and explicitly supports Bring Your Own Device Android and Windows tablets, and the independent-restaurant promotion advertises saving 'over CAD$1,500 on Squirrel Cloud POS hardware' on the Cloud Foundation Bundle, priced separately from the subscription discount - hardware is bought, not compulsorily leased. Named shortfall: no hardware price is published anywhere. The hardware page carries no figures and routes to Request a Demo, and the editions page prices software only. source
payments-emv-nfcunknown (grade F placeholder: "No public documentation located during the 2026-08-01 research pass")resolve-to-partialPlaceholder rationale - nobody had examined this cell. Card acceptance exists but through processor-supplied hardware: Adding Payment Types defines Credit as 'used with an integrated payment processor' and Debit as 'intended for use with Tethered Debit systems only', the PayFacto partner page markets the PAX A920 with 'latest in mobile and contactless payments technology' and EMV pedigree, and the Shift4 migration page documents wireless pay-at-table devices (chip-and-sign 'not supported nor allowed' in Canada). Held at partial on two named shortfalls: the terminals are partner devices (PayFacto, Shift4, Elavon, Moneris), not first-party Squirrel hardware, and Apple Pay / Google Pay are named nowhere in Squirrel's published material - contactless appears only generically on grade D partner co-marketing pages, with no EMV/NFC article in the help centre. source
delivery-driver-rosterunknown (grade F placeholder: "No public documentation located during the 2026-08-01 research pass")resolve-to-noPlaceholder rationale - nobody had examined this cell. Negative enumeration on the same basis as delivery-dispatch-board: the POS User Guide contents list every terminal screen, including the complete Employee Actions section (Pay In/Payout, Punch In, Punch Out, Punch History, Choose Departments, Choose Tables, Assign Drawers, Contests, Reports, Gift Cards, Edit Countdown, Server to Server Transfer, End of Shift Procedures), and the Advanced Setup index lists every BOH page - no driver entity, assignment state, run screen or per-driver report exists, and the whole delivery configuration is one optional department flag. Scoped to published Squirrel Cloud docs; Squirrel 11 content is login-gated. source
guest-loyalty-accrual-modelsunknown (grade F placeholder: "No public documentation located during the 2026-08-01 research pass")resolve-to-noPlaceholder rationale - nobody had examined this cell. The claim excludes bolt-on loyalty vendors, and Squirrel's docs route loyalty wholly to them: 'Before any Paytronix loyalty features are available at the FOH, the integration must be configured with your Paytronix credentials', with DataCandy, Givex and Paytronix as the Customer Engagement systems. The Advanced Setup index has no loyalty, points or accrual page; Creating Promotions is enumerated field by field as percent-or-dollar discounts with no accrual dimension; Adding Customers stores contact fields with no points balance or visit counter. Zero of the required two accrual models exist natively. source
labor-clock-in-at-posunknown (grade F placeholder: "No public documentation located during the 2026-08-01 research pass")resolve-to-yesPlaceholder rationale - nobody had examined this cell. The Punch In article documents the full flow at the POS terminal (Squirrel icon > Employee > Punch In, job and department selection, time slip to the check printer), employee identity is the badge number keyed on the terminal or a badge card swiped through the card reader (Logging in on a Cloud Terminal), and Punch Out / Punch History complete the shift cycle with tip declaration. No separate time-clock hardware appears anywhere in the help centre or on the hardware page. source
commercial-pricing-publishedno, grade B - No pricing figures on the Squirrel products page; buyers areupheldGrade only, value untouched. Corpus-wide mechanical pass (workflows/regrade-marketing-pages.mjs): the cited page is a first-party pricing/feature/product page, which atlas-evidence-rules grades C ("vendor pricing page or feature page - first-party, but written to sell"), not B ("vendor product documentation - the manual, the help centre, the admin guide"). No claim was re-researched in this pass and no evidence was re-read; only the grade was brought into line with the source type. source
digital-first-party-webpartial, grade D - "Digital ordering" marketed as part of the platform; branding/domain, commisdowngrade-to-noThe cited https://www.squirrelsystems.com/products/ 301s to /pos-solutions/, which says only "POS, payments, digital ordering, and kitchen automation - all from a single partner you can trust" and carries no product detail - a dead citation, and the /squirrel-cloud/ page's fuller copy ("Centralize all your digital orders directly into the POS ... add new digital channels") describes aggregation, not a storefront. Retrieved the Cloud Back of House admin guide via a Googlebot user agent (the Salesforce help centre returns an SPA shell to a normal fetch) and its Digital Ordering section states outright that online ordering is supplied by xDine as a third-party integration requiring no Squirrel-side configuration. That is positive evidence of absence of a first-party commission-free ordering site, not absence of mention. source
hardware-kdspartial, grade D - "Kitchen automation" marketed alongside POS and payments as first-party; no KupheldValue unchanged, evidence and reasoning replaced. The cited /products/ URL 301s to /pos-solutions/, which mentions kitchen automation in one clause and documents nothing. Both legs of the old note fail: routing and fire timing ARE described (on /squirrel-cloud/, "directing individual items to specific stations and synchronizing prep times so all items in an order are ready at the same time"), and the capability is NOT first-party (the Back of House guide, read via a Googlebot user agent, configures Kitchen as an interface to QSR Cloud or QSR Relay, and the KitchenArmor page says the hardware is "Fully certified to run QSR Automations ConnectSmart Kitchen"). Squirrel does resell and single-point-support dedicated KDS hardware, so this is not a no; it is partial on an integration-supplied display application. No bump bar is named on any Squirrel page. source
commercial-pricing-publishedno, grade C - No pricing figures on the Squirrel products page; buyers are routed to contact theupheldThe cited https://www.squirrelsystems.com/products/ 301s to /pos-solutions/, so the previous grade-only pass was verifying a page that no longer exists at that address. Fetched the destination: one clause of product marketing ("POS, payments, digital ordering, and kitchen automation"), zero figures, REQUEST A DEMO throughout. Then pulled the site's Yoast sitemap index and page-sitemap.xml and enumerated all 59 public pages - there is no /pricing/ page and no page whose slug contains "pric". Direct curl to /pos-solutions/ is Cloudflare-blocked (wpenginepowered.com interstitial); the page was read through a rendered fetch, while the sitemaps serve fine to curl. No stands on an enumeration of the vendor's own published pages. source

Sources

Every URL this record cites. 48 in total.