Vendors / Mainstream commercial restaurant POS
Quantic POS
An iOS and Android based multi-channel POS solution for price-sensitive US SMBs, with a substantial first-party support site: per-product manuals, business-type guides, a hardware certification matrix and integration guides, all at getquantic.com/support. An earlier pass recorded this as the thinnest-evidence row in its batch because quanticpos.com fails TLS validation (its certificate covers only myquantic.com / *.myquantic.com); that domain is simply not where Quantic publishes. The documentation host is public and reachable, and 26 of this record's sources now come from it.
scored live legacy rubric
- Claims in scope
- 278
- Scored
- 45
- Assessed
- 44
- Unknown
- 234
- Not applicable
- 36
- Values challenged
- 0
unknown, never as no.Identity
- Owner
- Unknown/private. The myquantic.com site directs commercial contact to info@metispro.com, suggesting operation by Metis Pro, but no ownership statement is published and we could not verify a parent entity.
- Who it is for
- Price-sensitive US SMB: small restaurants, pizzerias, bars, cafes and small retail.
- Site
- https://getquantic.com/
Pricing
transparency: unknown · unit: unknown · processor lock-in: unknown
- Software
- Not published. Re-checked on 2026-08-03 against the correct host: getquantic.com serves HTTP 200 at the root and across /support, but /pricing returns 404 and no rate card, plan table or dollar figure appears anywhere on the site. This is now an absence of published pricing rather than the earlier retrieval failure — quanticpos.com and www.quanticpos.com do still fail TLS validation, but they are not the vendor's live host and nothing depends on them.
Capabilities
Every claim is binary and checkable. Grades: A primary documentation · B product documentation · C pricing or feature page · D marketing claim · E third-party reporting · F inference with no source. A yes on a differentiator claim requires A or B.
Order capture & FOH workflow
Provides a graphical floor-plan editor where an operator can draw sections, place tables of varying shape/capacity, save multiple floor-plan layouts per location, and assign sections to servers.
order-capture-floor-plan-editor
Not scored by this record.
Order lines can be tagged to a seat number at entry, and the check can be split by seat afterward without re-keying items.
order-capture-seat-level
Not scored by this record.
Items can be assigned to courses and held, with a fire-next-course action available from a handheld or terminal that releases only that course to the kitchen.
order-capture-coursing-hold-fire
Not scored by this record.
Supports splitting a check by item, by seat, by even N-way, and by arbitrary dollar/percentage amount, and merging checks or tables back together, including after partial payment.
order-capture-split-merge
Split screen offers Split Evenly (operator enters the number of checks), Split by position ("typically applicable for Fine Dining restaurants"), Merge ("Anytime, you can merge the checks back into one check by clicking on Merge") and Print All; individual items can be moved between checks via Split > select item > New Check. Shortfall: no split by an arbitrary dollar or percentage amount is documented, and merging is described only for checks split out of one order - merging two separate tables or orders is not documented. Checks can be paid one at a time (paid check shows a green circle, unpaid red) but whether a merge is still possible after a partial payment is not stated. https://getquantic.com/support/splitting-the-checks-evenly/ · retrieved 2026-08-03
Opens a bar tab against a card pre-authorization with a configurable auth amount, supports incremental re-auth as the tab grows, and auto-closes stale tabs at end of day. differentiator
order-capture-bar-tab-preauth
Not scored by this record.
An open check can be transferred between servers, tables, and devices, and the transfer is recorded in an audit log naming both employees.
order-capture-transfer-audit
Not scored by this record.
Ships a first-party handheld ordering app running natively on the handheld device (not a remote/mirrored desktop session) that can send to kitchen and take a card payment tableside.
order-capture-native-handheld
Not scored by this record.
With the internet down, terminals and handhelds can still create orders, apply modifiers, send to kitchen, and tender cash, and the vendor publishes what does and does not work offline.
order-capture-offline-order-entry
The vendor does publish an offline statement, in two places. The full-service guide: terminals show "The POS Station is offline and unable to sync" at the top of the screen, "Quantic POS allows you to continue with cash transactions", and "you will not be able to process credit card transactions or see past transactions"; on reconnection stations "resume syncing with one another and the cloud as well". The POS manual adds "Quantic POS can be used when it is offline or not connected to the internet, though the data will only be synced when it gets reconnected to the internet." Shortfall: the published scope stops at tender. Neither page states whether items still send or fire to kitchen printers or the KDS while the station is offline - the printer path is IP/network-based per the printer-setup guide - and past transactions are inaccessible, so voids and refunds against earlier checks cannot be done offline. No handheld-specific offline behaviour is documented. https://getquantic.com/support/restaurant/full-service/ · retrieved 2026-08-04
Guest QR at-table ordering writes items onto the same open check as server-entered items, rather than creating a separate order ticket. differentiator
order-capture-qr-same-check
Not scored by this record.
Offers a first-party self-order kiosk that renders the same menu and modifier tree as the POS with no separate menu build, and the vendor documents ADA/accessibility conformance for it. differentiator
order-capture-kiosk-first-party
Not scored by this record.
Supports drive-thru-specific order flow: order-point/pay-window/pickup-window separation, order sequencing or tandem-lane assignment, and pull-forward or parking-spot assignment.
order-capture-drive-thru
Not scored by this record.
Captures and reports drive-thru speed-of-service timers by segment (order, total, window) tied to individual orders.
order-capture-drive-thru-timers
Not scored by this record.
Vendor ships a first-party AI voice ordering agent for phone and/or drive-thru that injects orders directly as POS orders, or publishes a documented API partner program for third-party voice AI. differentiator
order-capture-voice-ai
Not scored by this record.
Supports order throttling: per-channel capacity limits per time slot with automatic quote-time extension when kitchen load exceeds a configured threshold. differentiator
order-capture-throttling
Not scored by this record.
Accepts future-dated/scheduled orders with a per-channel lead time and automatically injects them into the make queue at a computed fire time rather than on receipt.
order-capture-scheduled-orders
eCommerce Express Time Schedule sets a per-service-area Order Time Interval, and "the same is reflected at the checkout page of Online Pickup in the Pickup Date & Time section in the Select Time drop-down", so guests choose a future pickup slot. Shortfall: that interval is slot spacing, not a per-channel lead time, and nothing documents deferred firing - the online-order printing guide has online orders printing to the terminal- or item-assigned kitchen printer on receipt, with no computed fire time or make-queue hold. https://getquantic.com/support/ecommerce-express/ · retrieved 2026-08-03
Provides a distinct catering order flow with quotes, deposits, balance-due tracking, and a delivery/event schedule separate from the standard order queue.
order-capture-catering
Not scored by this record.
Pushes an order-ready signal back to third-party marketplaces (e.g. DoorDash) from POS or KDS state, rather than requiring a tablet tap. differentiator
order-capture-order-ready-signal
Not scored by this record.
Voids, comps, and discounts require a reason code and can be gated behind role-based manager approval, with all instances recorded in an exception report.
order-capture-void-comp-controls
Not scored by this record.
Menu, modifiers & pricing engine
Payments & money movement
The POS operates with third-party payment processors of the merchant's choosing (documented list of supported processors/gateways) rather than requiring the vendor's in-house processing. differentiator
payments-processor-choice
Not scored by this record.
Vendor publishes card-processing pricing publicly (a specific flat rate or interchange-plus markup) rather than quote-only. differentiator
payments-published-rates
Not scored by this record.
Native dual-pricing / cash-discount mode stores two prices per item and prints both cash and card totals on the guest check and receipt. differentiator
payments-dual-pricing
Not scored by this record.
Surcharging engine automatically excludes debit and prepaid cards via BIN/product-code detection, enforces the network percentage cap, and can be enabled or disabled per location. differentiator
payments-surcharge-guardrails
Not scored by this record.
All first-party payment terminals accept EMV chip and NFC contactless including Apple Pay and Google Pay.
payments-emv-nfc
Every card reader on the vendor's hardware certification matrix is listed as "EMV, NFC, Magstripe" - PAX A920 Pro/A800/A80/A35, Dejavoo P1/P8/P17, Magtek iDynamo 6, Lane 3600 and Valor VP350/VP800, each with named processors (TSYS Sierra/Transit, Rapid Connect, Elavon, Omaha, CardConnect). So EMV chip and NFC contactless are certified on all first-party terminals. Shortfall: Apple Pay and Google Pay are named nowhere in the corpus - not on the matrix, not on the ecommerce marketing page, and the taking-payments POS guide describes only "swipe the card on the payment terminal" with cash/credit/debit tenders - so the wallet limb of the claim is unevidenced. https://getquantic.com/hardware-compatibility/ · retrieved 2026-08-04
Accepts contactless payments directly on a phone (Tap to Pay on iPhone and/or Android tap-to-pay) with no separate card reader. differentiator
payments-softpos-tap-to-pay
Not scored by this record.
Vendor ships a handheld that takes EMV/NFC payment at the table, including tip prompt and check splitting, without carrying the card away.
payments-pay-at-table
Not scored by this record.
Guest can scan a QR code on the printed check or table tent to view and pay the check from their own phone, with the payment closing the check in the POS automatically. differentiator
payments-qr-guest-pay
Not scored by this record.
Supports both pre-auth-then-tip-adjust and on-device tip prompt flows, with a documented batch/adjust window and a manager screen for unadjusted tips.
payments-tip-adjust
Not scored by this record.
Configurable tip pooling and distribution rules (by hours worked, sales, role percentage, or points) that produce a per-employee tip allocation exportable to payroll. differentiator
payments-tip-pooling
Not scored by this record.
Card payments can be captured while the internet is down via store-and-forward, with configurable per-transaction and cumulative offline limits. differentiator
payments-offline-store-and-forward
Not scored by this record.
Vendor publicly documents who bears the loss when a stored offline transaction declines on reconnect, and surfaces a post-reconnect report of failed offline payments. differentiator
payments-offline-decline-liability
Not scored by this record.
First-party gift cards with real-time balance tracking, redeemable across every location in the group and through the online-ordering channel.
payments-gift-cards
First-party Metis gift cards: predefined-value or Open (custom-value) gift card items created in the catalog, issued, reloaded and balance-checked from the POS ("the remaining balance in the gift card is $58.15"), redeemed as the Metis Gift Card tender, plus digital cards tied to a phone number with OTP redemption, and an "Enable Metis gift payment gateway for eCommerce" setting that carries redemption into the online-ordering portal. Shortfall: nothing states a card is redeemable at every location in a group - the docs say "participating store" - and the sibling coupon feature is explicitly single-location ("the coupon will only be redeemable at the location where it was created"). https://getquantic.com/support/gift-card/ · retrieved 2026-08-03
House/on-account tabs with per-account credit limits, running balance, and periodic statement or invoice generation.
payments-house-accounts
Not scored by this record.
A single check can be settled with multiple tenders and split by seat, by item, by even shares, or by arbitrary amount, with no hard cap below eight ways.
payments-split-tender
Not scored by this record.
Voids, refunds, discounts, and no-sales require role-based authorization (manager PIN or approval) and write to an immutable audit log identifying the approver.
payments-refund-void-controls
Discrete privileges exist per role and per employee - Allow Void, Allow Comp, Allow Discount, Refund Access, Cash Drawer Access, Enable Cart Item Change Price - and the void guide states "manager permission might be needed to void items in case you don't have sufficient permissions to act". Voids and comps require a typed or predefined reason code, and the backend Discount report lists Ref#, employee, Manager, type, code, applied-on and reason. Shortfall: only the discount and comp report names an approving manager; no approver attribution is documented for voids, refunds or no-sales, and no immutable or tamper-evident audit log is described. https://getquantic.com/support/manager/ · retrieved 2026-08-03
In-product dispute/chargeback dashboard that lists open disputes and allows evidence submission assembled from the POS transaction record. differentiator
payments-chargeback-tooling
Not scored by this record.
Tokenized card-on-file for a guest profile, reusable across online ordering, phone orders, and in-store, with no PAN stored by the merchant. differentiator
payments-card-on-file
Not scored by this record.
Vendor publishes its deposit schedule and offers a next-day or same-day/instant funding option. differentiator
payments-payout-timing
Not scored by this record.
Vendor provides point-to-point encryption and a current PCI DSS 4.x Attestation of Compliance / P2PE listing available to merchants on request.
payments-p2pe-pci4
Not scored by this record.
Kitchen & production
Items route to specific KDS stations by item, category, order type, or revenue center, with routing rules configurable per location without vendor involvement.
kitchen-station-routing
Category and subcategory setup in the backend portal carries the routing fields directly: "Now select the Printer, KDS, and Course that you want to associate this category with." The printer-setup guide adds the item-level path (Catalog > item > Assignment tab > Printer field) and the category-level equivalent (Catalog > Categories > Assignment > Printer), plus Assign Terminal and Assign Service Area on the printer itself, and warns to confirm "you have assigned a kitchen printer to the item or category" before ordering. The online-order printing guide documents terminal-level versus item-level routing for online orders specifically. All of this is done by the merchant in the location's own backend portal, with no vendor ticket involved. https://getquantic.com/support/customer-product/portal/ · retrieved 2026-08-04
An expo screen consolidates items from multiple prep stations into a single order view and only marks the order complete when every contributing station has bumped its items.
kitchen-expo-consolidation
KDS toggles between Kitchen Display and Expo Display per station. On the kitchen screen a cook checks items off and the Bump button "will allow the Chef to send the entire ticket to the Expo screen"; "the completed items from the kitchen will go to the Expo screen", where the footer shows items completed versus total and a Done button marks the ticket completely done. Shortfall: the docs never state that items from two or more prep stations are merged into a single Expo order view, nor that Done is gated on every contributing station having bumped - station handling is described only as choosing which station's KDS to view. https://getquantic.com/support/multiple-screen-options-kds/ · retrieved 2026-08-03
Items can be assigned to courses and held, then fired to the kitchen on demand from a server terminal, handheld, or expo screen. differentiator
kitchen-course-firing
Not scored by this record.
Per-item cook times are configurable and the KDS staggers item start/display times so that all items on an order finish simultaneously. differentiator
kitchen-prep-time-pacing
Not scored by this record.
Kitchen load throttling automatically paces or delays release of incoming digital orders, or extends quoted prep times, once a configurable order-volume or ticket-time threshold is crossed. differentiator
kitchen-order-throttling
Not scored by this record.
Pausing a store or 86ing an item from the POS/KDS propagates the pause or availability change back to connected third-party marketplaces (DoorDash, Uber Eats, Grubhub) automatically. differentiator
kitchen-channel-pause-propagation
Not scored by this record.
Bumping an order ready on the KDS sends an order-ready status event back to the third-party marketplace so couriers are dispatched on actual readiness. differentiator
kitchen-order-ready-callback
Not scored by this record.
KDS supports physical bump bars or programmable keypads in addition to touchscreen interaction, with documented supported models.
kitchen-bump-bar-hardware
The Hardware Certification matrix has a dedicated Bump Bar section naming a supported model with connectivity and platform: "Logic Controls KB9000 Bump Bar - USB - Android", alongside the certified KDS units (Microtouch IC-156P-AA2, Hanasis IPC-P240W, Logic Controls Pro Panel 21.5-A). Bump-bar support is documented with a named model; the single listed model is Android-only. https://getquantic.com/hardware-compatibility/ · retrieved 2026-08-03
An all-day view aggregates outstanding quantities per item (and per modifier) across all open tickets on the station.
kitchen-all-day-counts
Not scored by this record.
Configurable target cook times per station or order type, with visual color escalation and/or audible alert when a ticket exceeds target.
kitchen-sla-alerts
Not scored by this record.
If a KDS screen or kitchen printer goes offline, tickets automatically fail over to a designated backup printer or screen with no ticket loss. differentiator
kitchen-printer-fallback
Not scored by this record.
KDS continues to receive and display tickets from on-site POS terminals when the internet or cloud backend is unreachable. differentiator
kitchen-offline-operation
Not scored by this record.
Station screens can display item-level build/assembly detail (recipe steps, portioning, or full modifier breakout) rather than only the ticket line text. differentiator
kitchen-item-build-screens
Not scored by this record.
Sectioned/fractional topping placement (halves, quarters, specific sections) is rendered visually and unambiguously on the make-line screen or ticket. differentiator
kitchen-pizza-fractional-display
Not scored by this record.
A bumped ticket can be recalled/unbumped, and an individual item can be refired or reprinted without re-entering the order.
kitchen-recall-refire
Not scored by this record.
Edits made in the POS to an order already displayed in the kitchen visually flag the added, changed, or removed items on the live ticket. differentiator
kitchen-order-modification-alerts
Not scored by this record.
Bumping an order ready triggers a guest-facing notification — SMS/text, app push, or an order-status display board — without a separate product purchase. differentiator
kitchen-guest-ready-notification
Not scored by this record.
Waste, spoilage, and remakes can be logged directly at the kitchen/KDS screen with reason codes, and the entry depletes inventory.
kitchen-waste-logging
Not scored by this record.
Reports actual ticket and per-station times (average and percentile) sliced by daypart, station, and order channel, exportable to CSV or an API.
kitchen-speed-of-service-reporting
Not scored by this record.
Generates prep lists or predicted prep quantities from historical sales and forecast demand, surfaced to kitchen staff as a daily prep task list.
kitchen-prep-forecasting
Not scored by this record.
Delivery, dispatch & third-party channels
Product includes a native in-house driver module: drivers are first-class entities with clock-in/out, assignment state (in-store / on-run / returning), and per-driver run history reportable from the POS itself (not via a third-party add-on).
delivery-driver-roster
The delivery guide has drivers as selectable entities on the POS - "Click Delivery Orders from the bottom, choose the driver and then click Assign" - with a pending-deliveries view and a per-driver Delivery Driver Sales Report under Reports, and employees (drivers included) clock in and out at the POS per the employee clock-in guide. Shortfall: no assignment-state lifecycle is documented - nothing marks a driver in-store, on-run or returning - and the only per-driver reporting is the sales report, not a run history, so the first-class driver-module limbs of the claim are not evidenced. https://getquantic.com/support/delivery-qs/ · retrieved 2026-08-04
Provides a dedicated dispatch/expo screen showing undispatched orders, driver availability, and elapsed time per order, with multi-order run batching (assigning 2+ orders to one driver as a single run).
delivery-dispatch-board
Delivery is a service area with its own queue: "Click the Delivery tab to see the pending deliveries", drivers are assigned from Delivery Orders ("choose the driver and then click Assign"), and a Delivery Driver Sales Report exists. Shortfall: no multi-order run batching is documented - assignment is described one order at a time - and the screen is not described as showing driver availability state or elapsed time per order. https://getquantic.com/support/delivery-qs/ · retrieved 2026-08-03
Dispatch includes a live map view with geocoded stops and system-generated route sequencing (turn order optimization) for a multi-stop run, not just a static address list. differentiator
delivery-route-map
Not scored by this record.
Captures live driver GPS position from a driver-facing mobile app and surfaces it back to the dispatch screen. differentiator
delivery-driver-tracking
Not scored by this record.
Delivery areas can be defined as arbitrary map polygons or by drive-time isochrones, not solely as a radius or a ZIP/postcode list. differentiator
delivery-zones-polygon
Not scored by this record.
Each delivery zone carries its own independently configurable delivery fee, order minimum, and quoted promise time, applied automatically from the validated customer address.
delivery-zone-pricing
CLAIM: each delivery zone carries its own fee, order minimum and promise time, applied from the validated address. VERDICT: partial/C. EVIDENCE: getquantic.com/10-essential-features-of-quantics-ecommerce-to-streamline-online-ordering/: "Delivery Management: With Quantic E-commerce, you can set minimum order totals for delivery orders and Zip code-based delivery charges. Additionally, distance-based delivery restrictions help optimize timely service." getquantic.com/ios-pos-feature-list/ lists "Zone-Based Delivery" under Delivery & Takeout Management. getquantic.com/restaurant-pos-system-features/: "Out-of-range address detection. Customizable delivery zones by zip code or radius." So a per-zip delivery charge (a fee per zone) is stated; the order minimum is described per delivery order, not per zone, and no per-zone quoted promise time appears anywhere. Support docs (getquantic.com/support/delivery-qs/) document only "Delivery location radius". All marketing, hence C. Controls over 145 PDFs + 302 rendered pages: "delivery zone" 1 page; "zone" otherwise only "time zone", table "zones" (floor plan) and a contactless-reader "zone" (poison). SURFACE: getquantic.com WordPress REST census 2026-09-16 (wp/v2/types lists 17 types; pages 199, posts 64, press-release 12, avada_faq 27 read in full and their rendered HTML fetched because Avada page-builder bodies are hollow in REST; media 3,003 readable of x-wp-total 3,819, of which 145 PDFs downloaded and text-extracted, incl. every Android/iOS/Portal/Lite release-note PDF 2024-2026; LearnDash sfwd-courses/lessons/topic/quiz and groups return 401 = gated). NOT A CENSUS: 816 media items unreadable and LearnDash gated, so no zero is published off it. Wayback CDX was offline (Internet Archive "Temporarily Offline"). Retrieved 2026-09-16. https://getquantic.com/10-essential-features-of-quantics-ecommerce-to-streamline-online-ordering/ · retrieved 2026-09-16 adversarially verified
Address entry is validated/geocoded against a mapping service at order time and rejects or flags out-of-zone addresses before the order is accepted.
delivery-address-validation
Not scored by this record.
Tracks per-delivery driver compensation inputs — mileage or distance driven per run, per-delivery flat reimbursement, and driver-retained tips — and exports them to payroll as separate reimbursement vs. wage lines. differentiator
delivery-driver-comp
Not scored by this record.
Provides a driver cash bank / settle-up flow that reconciles cash collected, orders assigned, and tips owed at end of shift, producing a per-driver over/short figure.
delivery-cash-reconcile
Not scored by this record.
Can hand a first-party order to an on-demand courier marketplace (DoorDash Drive, Uber Direct, Nash, Relay or equivalent) natively from the POS, with the courier quote and status returning into the order record.
delivery-daas-dispatch
Not scored by this record.
Supports hybrid dispatch: rules that automatically overflow an order to a DaaS courier when no in-house driver is available, out of zone, or past a wait threshold. differentiator
delivery-daas-fallback
Not scored by this record.
Offers direct, first-party certified API integrations with DoorDash, Uber Eats, and Grubhub marketplaces (vendor-owned, not solely resold through Otter/Deliverect/Chowly/ItsaCheckmate middleware). differentiator
delivery-3p-direct-integration
Not scored by this record.
Third-party marketplace orders inject automatically into the POS as normal tickets that fire to KDS/printers without tablet re-keying or manual accept.
delivery-3p-injection
Not scored by this record.
Marking an item or modifier 86'd in the POS pushes item-level out-of-stock status to connected third-party channels in near real time, and restores it on availability (DoorDash requires item and item-option 86ing of new POS partners).
delivery-86-sync
Not scored by this record.
Store can be paused/deactivated on each connected third-party marketplace from inside the POS with a timed auto-reactivation, rather than only from each marketplace's own tablet or portal.
delivery-store-pause
Not scored by this record.
Produces a third-party reconciliation report matching marketplace payout deposits to POS-recorded 3P sales, itemizing commission, marketing fees, refunds/adjustments, and identifying missing or unpaid orders. differentiator
delivery-3p-reconciliation
Not scored by this record.
Vendor exposes integration health to the operator — failed/rejected order injections, connection status per channel, and alerts on failure — rather than failing silently. differentiator
delivery-injection-error-visibility
Not scored by this record.
Guests receive a branded order status / driver tracking page or SMS link on the restaurant's own domain for first-party delivery orders, driven by real order and driver state.
delivery-tracking-page
Not scored by this record.
Quoted delivery promise times adjust dynamically from current kitchen load, driver availability, and zone drive time, rather than a fixed per-store constant. differentiator
delivery-promise-time
Not scored by this record.
Vendor documents explicit offline behavior for delivery: whether cash delivery orders, driver assignment, and driver settlement continue during an internet outage.
delivery-offline-behavior
Not scored by this record.
Digital ordering & guest-facing channels
Vendor ships a first-party, commission-free web ordering site on the restaurant's own branding/domain that writes orders directly into the POS with no per-order marketplace commission.
digital-first-party-web
First-party web ordering is documented end to end: eCommerce Express is Quantic's own module, guests choose "Main Dining, Online Delivery, or Online Pickup", and "the orders placed on your eCommerce website will be notified with a sound on the POS" with picked-up and delivered orders marked back on the POS; eCommerce Enterprise adds a site builder with banners, pages, logo enable/disable and business-hours configuration. Shortfall: hosting on the restaurant's own domain is never documented - the Enterprise guide covers logo and layout but no custom-domain setup - and commission-free cannot be confirmed because the vendor publishes no pricing at all; neither the support corpus nor the /ecommerce marketing page states a per-order fee or its absence. https://getquantic.com/support/ecommerce-express/ · retrieved 2026-08-04
Vendor offers a branded native iOS and Android ordering app (published under the restaurant's own brand in the App Store/Play Store), not only a mobile web page or a shared multi-restaurant marketplace app. differentiator
digital-native-app
Not scored by this record.
Guests can create an account with saved addresses, saved (tokenized) payment methods, and one-tap reorder of a previous order across first-party channels.
digital-account-saved-payment
Guests log in to the eCommerce Express portal with an email and password and get a profile: edit name, phone and alternate email, add billing and shipping addresses, change password, view reward points, and a Previous Orders list showing date, order number, total and order type with a Track link. Shortfall: no saved or tokenised payment method is documented on the guest profile - the checkout guide has the guest "enter the card details to pay for the order", and an unsigned-in guest re-keys name, email and mobile - and Previous Orders is described as view-and-track only, with no one-tap reorder. https://getquantic.com/support/ecommerce-express/ · retrieved 2026-08-03
Digital checkout presents configurable or algorithmic upsell/cross-sell suggestions (rules-based add-ons or personalized recommendations from order history), with attach-rate reporting on those suggestions. differentiator
digital-upsell-engine
Not scored by this record.
Supports future/scheduled orders with per-daypart throttling — capacity limits on orders or items per time slot that automatically close slots when the kitchen is saturated.
digital-scheduled-pacing
Not scored by this record.
Single digital ordering flow supports pickup, curbside (with arrival check-in), dine-in/QR table ordering, and delivery, with mode-specific fees and prep timing.
digital-fulfillment-modes
Not scored by this record.
Supports guest-facing QR scan-to-order and/or scan-to-pay at the table that opens or attaches to the existing POS check, including splitting and tipping.
digital-qr-table
Not scored by this record.
Vendor ships a self-order kiosk running the same menu and modifier logic as the POS, with accessibility-compliant UI and unattended EMV payment. differentiator
digital-kiosk
Not scored by this record.
Supports group ordering: a shareable link where multiple participants add their own items to one order under a per-person or total spend cap, with split or single payment.
digital-group-ordering
Not scored by this record.
Offers a distinct catering ordering flow with separate catering menu/minimums, lead-time rules, quotes or proposals, deposits, and invoice/house-account or ACH payment terms. differentiator
digital-catering-portal
Not scored by this record.
Vendor offers AI voice phone ordering (native or a named certified partner) that answers inbound calls and injects the completed order into the POS without staff transcription. differentiator
digital-voice-ai-phone
Not scored by this record.
Supports AI voice ordering at the drive-thru lane, integrated with the POS menu/modifiers and with escalation-to-human handoff.
digital-drivethru-ai
Not scored by this record.
Supports conversational SMS or chat ordering/reordering (text-to-order or text-a-link) that lands in the POS.
digital-sms-ordering
Not scored by this record.
Supports Order with Google — the restaurant's direct ordering link is provisioned to the Google Business Profile as an ordering option (ideally set as 'Preferred by Business'), rather than leaving marketplace links as the only choice. differentiator
digital-google-order
Not scored by this record.
Supports Apple Business Connect ordering placement — an 'Order Food' custom action on the Apple Maps place card pointing at the vendor's first-party ordering flow.
digital-apple-business-connect
Not scored by this record.
Loyalty accrual and redemption work inside the first-party digital ordering flow using the same guest identity as in-store, not as a separate post-purchase enrollment.
digital-loyalty-attach
Not scored by this record.
Supports guest subscription / membership programs (recurring billing for a delivery-fee waiver, a per-period item entitlement, or a paid loyalty tier) managed in the platform.
digital-subscriptions
Not scored by this record.
Discounts, coupon codes, and loyalty offers are defined once and honored identically across POS, kiosk, and first-party digital channels, with channel eligibility controls.
digital-promo-parity
Not scored by this record.
Vendor documents that the operator owns and can export first-party guest records (email, phone, consented marketing status, order history) in bulk, without a fee or vendor approval. differentiator
digital-guest-data-ownership
Not scored by this record.
Digital checkout uses vendor-hosted fields or a hosted payment page so card data never touches the restaurant's page, with the vendor publishing PCI DSS 4.0 compliance (including the client-side script-integrity requirements effective March 2025) and supporting 3DS.
digital-checkout-pci-sca
Not scored by this record.
Digital channels support the same service-fee / dual-pricing / card-surcharge configuration as the POS, with the required guest-facing disclosure and correct handling of jurisdictions and card brands where surcharging is prohibited. differentiator
digital-surcharge-transparency
Not scored by this record.
Guest data, loyalty & marketing
Maintains a single guest profile that automatically merges transactions from in-store POS, first-party web/app ordering, and kiosk under one identity (phone or email match), with documented dedup/merge behavior.
guest-loyalty-unified-profile
A single customer record carries the loyalty balance and "the customers will now earn the points according to the set accrual rate for both Online and POS orders"; at the POS a customer must be attached to the order before points can be redeemed, and the backend Customers section is searchable by name, phone or email. Shortfall: no dedup or merge behaviour is documented - nothing states that a POS-created customer and a self-registered eCommerce account matching on phone or email are automatically merged - and kiosk-originated identity is not addressed at all. https://getquantic.com/support/setup-loyalty/ · retrieved 2026-08-03
Orders arriving from third-party marketplaces (DoorDash, Uber Eats, Grubhub) attach to a native guest profile with usable guest identity rather than landing as anonymous tickets. differentiator
guest-loyalty-thirdparty-identity-attach
Not scored by this record.
Supports at least two of points-per-dollar, visit/punch-count, and spend-tier accrual as configuration, without custom development or a bolt-on loyalty vendor.
guest-loyalty-accrual-models
The loyalty setup guide enumerates the entire configuration surface: program name, Conversion Rate ("If we want the customer to be able to redeem 10 points for 1 dollar, the value of conversion will be $0.1"), Accrual Rate ("If we want the customer to get 2 points for every dollar spent, the accrual rate will be $0.5"), Accrual Target (minimum points before redemption) and Sign up Bonus. That is one accrual model - points per dollar spent - configured natively. Shortfall: the claim requires at least two of points-per-dollar, visit/punch-count and spend-tier, and neither a visit/punch counter nor a spend-tier structure appears anywhere in the enumerated fields. https://getquantic.com/support/setup-loyalty/ · retrieved 2026-08-04
Supports status tiers with automatic promotion and demotion driven by rolling-window spend or visit counts. differentiator
guest-loyalty-tiers
Not scored by this record.
Documents explicitly what loyalty lookup, accrual, and redemption do when the POS loses connectivity (queue-and-reconcile vs blocked). differentiator
guest-loyalty-offline-behavior
Not scored by this record.
Offer/discount engine exposes explicit stacking and precedence rules (exclusive vs combinable, order of application) as configuration. differentiator
guest-loyalty-offer-stacking-rules
Not scored by this record.
Offers can be issued to a dynamically defined audience (rules over recency, frequency, spend, or items purchased) rather than only broadcast to the whole list. differentiator
guest-loyalty-targeted-offers
Not scored by this record.
Automatically computes recency/frequency/monetary or equivalent lifecycle segments (new, regular, at-risk, lapsed, VIP) without the operator building the queries. differentiator
guest-loyalty-rfm-segmentation
Not scored by this record.
Ships triggered lifecycle automations (birthday, first-visit thank-you, lapsed win-back) as configurable always-on campaigns rather than one-off manual sends.
guest-loyalty-lifecycle-automation
CLAIM: triggered lifecycle automations (birthday, first-visit thank-you, lapsed win-back) shipped as configurable always-on campaigns. VERDICT: unknown -> no/B, on the vendor's own ENUMERATION of the Loyalty module setup screen. EVIDENCE: getquantic.com/support/setup-loyalty/ (Quantic POS Learning Resources, page modified 2026-07-01) walks the operator through Portal > App Store > Loyalty > Get > Setting and then says: 'The Loyalty Setup screen will appear where you will be prompted to add other settings. Their descriptions are as follows:' followed by the complete list - 'Name of the Reward Program', 'Conversion Rate: How much discount will be given for each point?', 'Accrual Rate: How is each point earned?', 'Accrual Target: The threshold/min. value of points before they can be redeemed by the customer', 'Sign up Bonus: Bonus points when a customer enrolls with the business'. That is the whole screen; there is no trigger, no schedule, no message, no segment. The product page getquantic.com/loyalty-program/ carries its own six-bullet feature list (more loyal customers, sign-up bonus on enrolling, customizable rewards program, pay-via-loyalty-points, track the balance points, boosts revenue) and likewise names no triggered campaign; its summary of the mechanic is 'Enroll - Earn - Reward, it's that simple.' CORROBORATION from the vendor itself: COMO-FAQ-Sheet.pdf in the same media library answers 'How does COMO differ from Quantic Loyalty App?' with 'Quantic Loyalty App just has simple features (text/email)', and COMO is sold as a paid third-party add-on. BOUND AND CONTROLS: the enumeration above is the bound - it is the vendor's own full description of the only native loyalty configuration screen, and Quantic publishes no marketing/campaign product at all (wp/v2/search over pages for 'marketing', 'email campaign', 'sms marketing' and 'app store' returns 0 pages each; the only 'loyalty' pages are the two above plus the COMO press release). Tokenised, case-insensitive controls over the 2026-09-16 census (145 PDFs incl. every 2024-2026 release note + 302 rendered pages): birthday hits only generic blog advice in a what-to-look-for list, win-back and lapsed are 0, and elapsed (release notes, KDS) is the poison that inflates a substring search for lapsed. RESIDUAL RISK, stated: the LearnDash training area (sfwd-courses/lessons/topic/quiz) is 401-gated and 816 media items are unreadable, so this no rests on the settings enumeration and the vendor's own comparison statement, not on a whole-corpus census. SURFACE (new this pass): getquantic.com/page-sitemap.xml (200, 318 KB) enumerates 196 pages of which 79 are under /support/ - the Quantic POS Learning Resources tree - and the WP REST search endpoint (/wp-json/wp/v2/search) was used to reach them by topic. The individual support topics were fetched as RENDERED HTML (the Avada page-builder bodies are hollow in wp-json) and tag-stripped. NOT PRODUCTIVE this pass, recorded so nobody repeats them: myquantic.com and store.metispro.com serve only vendored bootstrap/popper .js.map files (no first-party source map; a nonsense sibling path 404s at 6,609 B, so the probe was sound); internal.myquantic.com, mdm.myquantic.com, code.metispro.com and magento.metispro.com do not answer, preview.getquantic.com 401s; the Quantic POS app is iOS bundle com.metispro.quanticposapp (itunes lookup 1509078610, v2.154, 2026-08-29, seller METISPRO CORP) and there is NO Android build on any public mirror (apkcombo 404 on that package and its search returns no Quantic POS; d.apkpure.com/b/APK/com.metispro.quanticposapp re-probed with curl + browser UA + Accept headers answers 404, i.e. genuinely absent, not a Cloudflare refusal), so the APK-unpacking route is closed; getquantic.com embeds no Intercom, Zendesk, HelpScout or other third-party help-centre widget (only Google Tag Manager and reCAPTCHA), so the unlinked-KB route is closed too; and the docs.myquantic.com Postman collection mined in the 318th contains no printer, KDS, count or campaign surface (tokenised: printer 0, kds 0, birthday 0, campaign 0). Retrieved 2026-09-17. https://getquantic.com/support/setup-loyalty/ · retrieved 2026-09-17 adversarially verified
Sends both email and SMS campaigns natively from the platform, not solely by handing the list to a third-party ESP. differentiator
guest-loyalty-native-email-sms
Not scored by this record.
Captures per-channel marketing consent with timestamp and source of consent, and honors revocation received by any reasonable means (not just the STOP keyword) across all channels.
guest-loyalty-consent-management
Not scored by this record.
Handles or explicitly documents A2P 10DLC brand and campaign registration required for the operator to send SMS through the platform.
guest-loyalty-10dlc-registration
Not scored by this record.
Reports redemption and incremental sales attributable to a specific campaign or offer, tying redeemed offers to actual check totals. differentiator
guest-loyalty-campaign-attribution
Not scored by this record.
Provides self-serve export of the full guest list and transaction history, including contact PII, via CSV or API, without a vendor fee or support ticket. differentiator
guest-loyalty-data-export-portability
Not scored by this record.
Triggers post-transaction feedback requests and routes responses by score, sending low scores to private service recovery and high scores toward public review sites. differentiator
guest-loyalty-review-capture-routing
Not scored by this record.
Includes a native referral mechanic with per-guest codes or links, attribution of the referred guest's first order, and two-sided rewards.
guest-loyalty-referral-program
Not scored by this record.
Issues an Apple Wallet or Google Wallet loyalty pass with push-updatable balance, as an alternative to requiring a branded app download. differentiator
guest-loyalty-wallet-pass
Not scored by this record.
Provides admin tooling to fulfill guest data access and deletion requests (CCPA/CPRA-style) including deletion propagation to loyalty and marketing records.
guest-loyalty-privacy-rights-tooling
Not scored by this record.
Enforces loyalty fraud controls such as redemption velocity limits, manager approval on manual point adjustments, and flagging of employee self-redemption, with an audit log.
guest-loyalty-redemption-fraud-controls
Not scored by this record.
Vendor documents AI/ML-generated recommendations for offer content, target audience, or send timing (claim-level; verify it is a shipped product feature, not a roadmap statement). differentiator
guest-loyalty-ai-offer-recommendation
Not scored by this record.
Offers native stored-value/gift card balances tied to the same guest profile and redeemable across all locations of the brand.
guest-loyalty-stored-value-gift
Not scored by this record.
Labor & workforce
Employees clock in and out at the POS terminal using a PIN, badge, or card, with no separate time-clock hardware required.
labor-clock-in-at-pos
A dedicated clock-in/out guide covers the whole flow on the POS terminal itself: clock icon on the login screen, "Enter the correct pin on the Clock In/ClockOut screen", role selection for multi-role employees, Clock In Now / Clock Out Now, an optional opening bank amount prompt at clock-in, printable shift summary, and enforced clocking ("Forcing the clock in will ensure that the employee is not able to log in until they are clocked into the system"). Hours feed the backend payroll report ("the working hours, along with the hourly pay rate, provide you with a detailed payroll report"). No separate time-clock hardware appears anywhere in the flow. https://getquantic.com/support/customer-product/pos/employee-clock-in-clock-out-pos/ · retrieved 2026-08-04
Captures a photo at punch (or performs facial verification) attached to the timecard entry, with a photo-only mode available that stores no biometric template. differentiator
labor-photo-punch-verification
Not scored by this record.
Records time punches while the POS is offline and reconciles them on reconnect without loss or duplicate entries, with the behavior documented. differentiator
labor-offline-time-punch
Not scored by this record.
Permissions are grantable per discrete action (void, comp, discount, refund, drawer open, price change, report access) per role and per location, not limited to fixed cashier/manager/admin tiers.
labor-granular-rbac
Access Control > Roles creates named roles per department, each with an individually checkable privilege list, and "Quantic's back-end portal also allows you to assign special privileges to any staff member" through Access Management on the employee record. The published privilege reference is per discrete action rather than tiered: Allow Void, Allow Comp, Allow Discount, Refund Access, Allow Item 86, Cash Drawer Access, Enable Cash Drawer, Enable Item Price Change, Enable Sales Summary View Report, Hide Reports Section On Left Menu For Employees, Show Reports, Enable Configuration Editing, Allow User to Modify Drawer After Close, and dozens more. Roles and privileges live in each location's own backend portal, so grants are per location. https://getquantic.com/support/manager/ · retrieved 2026-08-03
Manager overrides and approvals are attributed to the individual approver and written to an immutable audit trail queryable after the fact.
labor-manager-override-audit
The backend Discount report attributes each discount or comp to both the employee who took the order and a named Manager, with Ref#, date and time, amount, type, code, applied-on and reason, exportable to PDF or Excel over a chosen date range; voids and comps require a reason code and surface in the Employee Sales Summary as void count and void value. Shortfall: approver attribution is documented only for discounts and comps - no manager or approver field is described for voids, refunds or drawer overrides - and nothing describes the trail as immutable or tamper-evident. https://getquantic.com/support/detailed-reporting-owner/ · retrieved 2026-08-03
Builds and publishes employee shift schedules inside the same platform that holds the timekeeping data, rather than requiring a third-party scheduling app. differentiator
labor-native-scheduling
Not scored by this record.
Generates recommended staffing levels or labor hours by daypart from the operator's own POS sales history, not just a static template. differentiator
labor-demand-labor-forecast
Not scored by this record.
Displays labor cost as a percentage of sales in real time during service on a manager view or POS, not only in end-of-day or next-morning reports. differentiator
labor-realtime-labor-percent
Not scored by this record.
Warns or blocks at clock-in when an employee is approaching or would cross a configured overtime threshold, before the overtime is incurred. differentiator
labor-overtime-prevention
Not scored by this record.
Configures meal and rest break rules per state or jurisdiction, prompts required break attestation, and flags missed breaks for premium pay. differentiator
labor-break-compliance-by-state
Not scored by this record.
Enforces minor-labor restrictions (age-based maximum hours, prohibited time windows, school-day limits) at both scheduling and clock-in.
labor-minor-labor-rules
Not scored by this record.
Computes tip pooling and tip-outs automatically per shift from configurable rules (percentage of sales, hours worked, points, or role), rather than requiring a manual spreadsheet.
labor-tip-pooling-rules
Not scored by this record.
Retains a per-shift, per-employee record of tips received, amounts contributed to the pool, and amounts distributed from the pool, exportable for audit.
labor-tip-distribution-audit-trail
Not scored by this record.
Payroll export separates cash from charged qualified tips and carries a Treasury tipped-occupation code, supporting the W-2 Box 12 code TP and Box 14b reporting required for tax year 2026. differentiator
labor-qualified-tips-w2-reporting
Not scored by this record.
Vendor processes payroll itself as a first-party product (tax filing and direct deposit), as opposed to exporting to a third-party payroll provider only. differentiator
labor-native-payroll
Not scored by this record.
Exports timecards, wages, and tips in documented formats or via direct integration for at least two major payroll providers (e.g. Gusto, ADP, Paychex, QuickBooks).
labor-payroll-export-formats
Not scored by this record.
Employees can request shift swaps or claim open shifts in a self-service app, subject to a manager approval workflow that enforces overtime and role eligibility. differentiator
labor-shift-swap-workflow
Not scored by this record.
Reports per-employee sales performance metrics (average check, items or category attachment rate, void and comp rate) by server or cashier. differentiator
labor-server-performance-metrics
Not scored by this record.
Inventory, purchasing & cost control
Supports multi-level recipe/BOM costing where a recipe can contain sub-recipes (prep items) and plate cost recalculates automatically when any component ingredient's cost changes.
inventory-recipe-bom-costing
Quantic's inventory model is enumerated in three first-party places and is item-level stock in every one. The portal inventory guide is the whole mechanism: tick "Track Inventory" on a catalog item and "Enter the item's inventory count in the QTY (in hand) field". The retail inventory guide adds only stock list, add/update stock, purchase orders and receiving. The vendor's own Inventory Module write-up lists the complete feature set as barcode scan-to-receive, per-item enable/disable of tracking, negative-stock blocking, "Update the cost of goods and sales prices directly", and label printing. Cost of goods is therefore a field on the sellable item, not a computed plate cost. No recipe, ingredient, sub-recipe/prep-item or bill-of-materials object appears anywhere in the support corpus, and the sitemap contains no inventory or recipe-costing page beyond these. There is nothing for a plate cost to roll up from, so the multi-level requirement fails outright. https://getquantic.com/support/customer-product/pos/how-to-track-inventory-in-portal/ · retrieved 2026-08-04
Stores purchase unit, recipe unit, and count unit per item with explicit conversion factors, plus a yield/waste percentage applied to raw-to-usable conversion.
inventory-unit-conversion-yields
The item Inventory tab stores Unit ("select the unit to measure the item, for example, number, kg"), Item Size, Item Size Unit, Is Packet ("check this box if an item has been added as a carat or bundle") and Packet Size ("how many pieces are in one carat or bundle"), plus COG, Margin%, reorder point and vendor - a purchase-pack to piece conversion. Shortfall: there is no separate recipe unit and no explicit conversion factor between purchase, recipe and count units, and no yield or waste percentage for raw-to-usable conversion appears anywhere in the portal inventory or purchase-order documentation. https://getquantic.com/support/customer-product/portal/ · retrieved 2026-08-03
Produces a theoretical-vs-actual usage variance report per item for a defined count period, showing theoretical usage from POS sales times recipe, actual usage from counts plus receipts, and the variance in both units and currency. differentiator
inventory-theoretical-vs-actual
Not scored by this record.
Depletes ingredient on-hand quantities in near real time as orders are fired at the POS, including depletion driven by modifier selections, not only in an end-of-day batch. differentiator
inventory-realtime-depletion
Not scored by this record.
Automatically 86s (marks unavailable) menu items on the POS, online ordering, and connected third-party delivery menus when a component ingredient hits zero or a configured threshold. differentiator
inventory-86-auto-sync
Not scored by this record.
Supports full physical inventory, ad-hoc spot counts of a subset, and scheduled recurring cycle counts, with each count's variance recorded as separate history rather than overwriting prior counts.
inventory-count-modes
329th: MOVED unknown -> no/B on a COMPLETE census of Quantic's own published support tree, which prior passes had only sampled. NEW SURFACE: all 79 /support/ topics enumerated by the publisher's own page-sitemap.xml (https://getquantic.com/page-sitemap.xml, 196 <loc>, 79 under /support/) were fetched as RENDERED HTML, 79/79 at HTTP 200, 723,017 chars stripped. The three count-shaped features the tree documents are (1) the Portal item form's per-item stock field - 'Enter the item's inventory count in the QTY (in hand) field' (getquantic.com/support/customer-product/portal/ and /support/customer-product/pos/how-to-track-inventory-in-portal/), (2) the automation blurb 'Quantic can update inventory count for you, send automatic stock alerts, and generate purchase orders so you remain stocked always' (/support/retail-resource/retail-inventory-management/), and (3) 'How to Set Count for Items?' on /support/restaurant/full-service/, which is an 86-availability cap, not a count session: 'You can set a count for any item on your menu. It will be helpful if there are limitations to the count for an item to be sold. Example: Basket Fries. To set the count for any item, long press on the item... By setting a count for an item, you will not be able to sell that item more than the Set Count. Once the item is sold out, the item will appear as grayed out, preventing the server from taking further orders for that item.' No count session, no count sheet, no recurring schedule and no per-count variance record exists anywhere in the tree, so all three conjuncts of the claim fail. The report enumerations corroborate: /support/customer-product/pos/report-management/, /support/detailed-reporting-owner/ and /support/glances-and-reportings-analytics/ list no inventory-count or variance report at all (the only inventory sentence in report-management is prose about which super-category sells best). BOUND: the 79/79 support tree (723,017 chars) plus, from prior passes, the getquantic.com WP REST census (199 pages, 64 posts, 12 press-release, 27 avada_faq, 145 media PDFs incl. every Android/iOS/Portal/Lite release note 2024-2026). CONTROLS, tokenised, case-insensitive, word-boundary (?<![A-Za-z0-9])X(?![A-Za-z0-9]), run over the 79-file census with positive controls passing ('the' 79 docs/9,551 hits, 'Quantic' 79/1,155): cycle count 0, cycle counts 0, spot count 0, stocktake 0, stock take 0, physical inventory 0, physical count 0, count sheet 0, variance 0, variances 0, recount 0, count session 0, inventory audit 0, par level 0, theoretical 0, counts 0, counting 0. POISON PUBLISHED: bare 'count' scores 48 hits across 23 docs and EVERY ONE is poison or an availability cap - 'Free Mod Count' / 'Min Forced Count' / 'Max Forced Count' (modifier limits), 'Media Count' (the cash-drawer bill/coin denomination entry in /support/customer-product/pos/cash-management/), 'guest count', 'Daily Guest Count', 'Order Count', report columns literally headed 'Count It displays the number of transactions', 'Allow User to Change Item Count' (a manager privilege), 'customer count' (a KDS column layout setting), and the 14 'set count' hits above; a naive count grep reads as cycle-counting and is not. 'usage' 1 hit = gift cards, 'waste' 1 hit = the partners page. ALSO CHECKED AND DEAD, recorded so nobody repeats it: getquantic.com/sfwd-topic-sitemap.xml (200, 23 topics) is LearnDash's own demo course 'learndash-101' (quiz access settings, certificate builder, coupons, Stripe Connect), i.e. the gated LearnDash tree holds no Quantic product training and closes that lead; and the iOS app-store route is exhausted - itunes lookup on publisher Metispro Corp (artistId 1148393301) returns 9 apps (Quantic POS 2.154, Quantic Analytics, POS Analytics, Metis Signage, Customer Display System, Quantic Charge, POS Launcher, MetisChat), and all 31 screenshots were downloaded at 1600x0w and read as images: Quantic POS's five iPad shots are the login screen, the Quick Serve order screen, the Pay/tender pad, an 'Add Quick Item' form (UPC, Product Name, Price, Category, Default Tax, 'Track Inventory', 'Enable Weight', 'Enable Track Inventory') and Customer Management - no inventory count screen. Retrieved 2026-09-18. https://getquantic.com/support/customer-product/portal/ · retrieved 2026-09-18 adversarially verified
Provides a mobile/tablet counting app supporting barcode or QR scanning that continues to accept counts with no network connectivity and syncs on reconnect.
inventory-mobile-count-offline
Not scored by this record.
Ships pre-built electronic vendor catalog and order-transmission integrations with named broadline distributors (e.g. Sysco, US Foods, Performance Food Group) that send purchase orders and receive invoices electronically rather than by emailed PDF. differentiator
inventory-vendor-catalogs-edi
Not scored by this record.
Ingests supplier invoices from photo, PDF, or email and extracts line-item detail (item, quantity, unit, price) into the inventory ledger without manual line entry. differentiator
inventory-invoice-ocr
Not scored by this record.
Tracks per-item purchase price history across invoices and alerts when a received price exceeds the prior or contracted price by a configurable threshold. differentiator
inventory-price-change-alerts
Not scored by this record.
Maintains par levels per item per location and generates suggested purchase order quantities from on-hand versus par, with at least one mode driven by a sales forecast rather than a static par. differentiator
inventory-par-auto-suggest
Not scored by this record.
Provides a structured waste/spoilage logging workflow with reason codes that debits inventory and reports waste cost separately from usage variance.
inventory-waste-logging
Not scored by this record.
Tracks expiration or use-by dates on received and prepped items and surfaces an expiring-soon report or alert before spoilage.
inventory-shelf-life-expiry
Not scored by this record.
Supports partial-bottle liquid inventory by weight (scale integration) or by bottle fraction for bar and beverage counting.
inventory-bar-partial-bottle
Not scored by this record.
Exports period COGS and accounts-payable invoice detail in a named accounting system's import format (e.g. QuickBooks, Sage Intacct, NetSuite) with GL account mapping configurable per item category.
inventory-cogs-gl-export
Not scored by this record.
Inventory and recipe costing are delivered natively by the POS vendor rather than requiring a separately-contracted third-party product (e.g. MarginEdge, MarketMan, Restaurant365) to function. differentiator
inventory-native-not-partner
Not scored by this record.
Reporting, BI & data access
Provides a live sales dashboard reflecting transactions within minutes of the sale, accessible from both a browser and a mobile app off-premise.
reporting-realtime-dashboard
Quantic Analytics is a real product with its own guide: same credentials as the POS, biometric login, and a day dashboard of "Gross Sale - This is the total sales in a day (excludes discounts or refunds)", cash/credit split, discounts, refunds, taxes, tips, guest count and average sale per order, with a Yesterday tab and a custom-date picker. Two named shortfalls. First, platform: the guide and the App Store listing (METISPRO CORP, id1609656951, v1.2.0) cover iPhone and Apple Watch only - watchOS 6.1+, iOS 15.1+ - and no browser dashboard exists; the backend portal's reporting guide is period and EOD reports (sales summary, payroll, Product Mix, tip, discount, hourly sales), not a live dashboard, so the browser half of the claim is met only by run-on-demand reports. Second, latency: neither the guide nor the product page states a refresh interval, and the app's own release notes describe a manual "Shake to Refresh" gesture rather than streaming updates. "Real-time insights" appears only on the marketing product page, which is not evidence of a within-minutes figure. https://getquantic.com/support/customer-product/quick-set-up-login/ · retrieved 2026-08-04
Generates a daily close-out/EOD report reconciling gross sales, net sales, tax, tips, discounts, refunds, tender types, and expected cash deposit in one document.
reporting-eod-closeout
EOD 2.0 / Sales Summary is one document combining Sales and Tax Summary (net sales, discount/comp, total guests, total checks, total revenue), Gross Sales and Net Sales by Super Category, Taxes, Net Sales by Revenue Centers, Transactions by Tender Types ("cash, credit, EBT, GPay, Gift card, coupon"), Cash Drawers, and Cash Management where "Cash Deposits... refers to Opening Till + Cash Received + Pay In - Pay Out - Tip"; the Cash Drawer report adds Expected Closeout Cash against Actual Closeout Cash with Over and Under. The report day is set by a configurable Restaurant Report Start Time. Refund totals appear on the employee sales report rather than inside the EOD 2.0 breakdown. https://getquantic.com/support/customer-product/pos/report-management/ · retrieved 2026-08-03
Provides a product mix (PMIX) report at individual menu item AND modifier level with quantity, gross and net sales, filterable by daypart and revenue center.
reporting-pmix-modifier-level
The Product Mix report is filterable "as per Products, Category, Super Category, Modifiers, and Modifier Groups and Product with Modifiers" and shows item category, item name, quantity sold, gross sales, discounts and comps, net sales, tax and total sales; the "Product with Modifiers" view reports the item-plus-modifier combination sold in a date range. Shortfall: the documented filters are service area (revenue center) and terminal over a date range - no daypart or time-of-day slice of PMIX is described. Hourly detail exists only in the separate Hourly Sales report, which is item-level and carries no modifier breakout. https://getquantic.com/support/detailed-reporting-owner/ · retrieved 2026-08-03
Produces an audit report of comps, voids, discounts, and price overrides attributed to the employee who applied them and the manager who approved them, with reason codes and timestamps.
reporting-comps-voids-audit
Not scored by this record.
Reports cash over/short per drawer, per shift, and per employee, comparing counted cash to expected cash from tendered transactions and paid-outs.
reporting-cash-over-short
Not scored by this record.
Reports sales per labor hour and labor cost as a percentage of sales by hour, by department, and by employee, using actual clocked hours from the POS time clock.
reporting-labor-productivity
Not scored by this record.
Reports per-server metrics including average check, items per check, attachment rate for named categories, and tips as a percentage of sales. differentiator
reporting-server-scorecards
Not scored by this record.
Reports revenue and margin by fulfillment channel — dine-in, direct online, first-party delivery, and each third-party marketplace separately — net of marketplace commission fees. differentiator
reporting-channel-profitability
Not scored by this record.
Supports scheduling any report for automatic recurring delivery by email or to a shared destination on a defined cadence and recipient list.
reporting-scheduled-delivery
Not scored by this record.
Publishes a documented public REST or GraphQL API covering orders, payments, menu, and labor data, with self-service developer credentials obtainable without a signed partner agreement. differentiator
reporting-public-api
Not scored by this record.
Emits outbound webhooks for order and payment lifecycle events to a customer-supplied endpoint, with documented retry behavior and payload signature verification. differentiator
reporting-webhooks
Not scored by this record.
API and raw-data access are included in the standard subscription rather than gated behind an additional per-location fee, revenue share, or enterprise-only contract. differentiator
reporting-api-not-upcharged
Not scored by this record.
Core reporting beyond basic sales summaries — labor vs sales, PMIX, comps/voids audit, multi-location comparison — is available on the entry-level paid plan rather than requiring a higher tier or an add-on analytics SKU. differentiator
reporting-tier-paywall
Not scored by this record.
Documents a historical retention window of at least 24 months of transaction-level detail queryable in the reporting UI, with no silent truncation or archive retrieval fee. differentiator
reporting-history-retention
Not scored by this record.
Sends proactive push or email alerts when an operator-configured metric breaches a threshold or deviates from its historical pattern (e.g. void spike, sales below forecast, discount rate anomaly). differentiator
reporting-anomaly-alerts
Not scored by this record.
Offers a natural-language query or AI assistant that answers ad-hoc questions against the operator's own sales and labor data and returns a figure or chart, not a generic help-article response.
reporting-nl-query
Not scored by this record.
Reports guest-level analytics including new versus returning guest counts, visit frequency, and lifetime spend cohorts tied to identifiable guest records from loyalty or online ordering. differentiator
reporting-guest-cohorts
Not scored by this record.
Produces a forward sales forecast at daypart or hourly granularity from the location's own history, exposed in the reporting UI and consumable by scheduling or ordering workflows. differentiator
reporting-sales-forecast
Not scored by this record.
Generates payroll- and tax-ready tip reporting: declared versus charged tips per employee, tip pool distribution detail, and a tax liability summary by jurisdiction.
reporting-tip-tax-compliance
Not scored by this record.
Multi-location, franchise & enterprise governance
Supports a named organizational hierarchy of at least three levels (e.g. enterprise > region/group > location) as a first-class object that reporting and permissions can be scoped to, not just a flat list of locations.
multi-location-org-hierarchy
A two-level master and child structure is documented as a first-class object: catalog and inventory push from a master location to selected child locations ("select the child locations from the list and click Save"), "the child location's item-level inventory will be visible at the master location", and one username reaches multiple locations at POS, KDS and Analytics login. Shortfall: only master and child are named - no intermediate region or group tier is documented - and permissions are administered inside each location's own backend portal rather than scoped to a hierarchy node. https://getquantic.com/support/customer-product/portal/ · retrieved 2026-08-03
Supports price tiers/zones so one menu item carries different prices per location group, per order channel, and per daypart without duplicating the item record.
multi-location-price-zones
An item record carries more than one price without duplication: Sale Price plus a separate Web Price (with Copy to Web Price), both editable in bulk from the Price Editor by set-to, by increase or decrease of a fixed amount, or by percent; time variation comes from Promotion Rules (start and end date, start and end time, Repeat, PCT or AMT, and the +, - and = operators) and from meal-period-scoped items and categories. Shortfall: there is no price tier or zone scoped to a group of locations - the documented multi-location mechanism is pushing catalog records from the master to selected child locations, after which each location's prices are maintained in its own portal. https://getquantic.com/support/customer-product/portal/ · retrieved 2026-08-03
Provides above-store reporting that aggregates sales, labor, discounts, voids, and item mix across any selected set of locations in one view, with store-vs-store ranking and variance flags.
multi-location-consolidated-reporting
Not scored by this record.
Gift cards issued at one location are redeemable at any other location in the brand, with a reported outstanding-liability balance and inter-store settlement/redemption reconciliation between owners.
multi-location-cross-location-giftcard
Not scored by this record.
A single customer loyalty profile, balance, and stored order history is shared across all locations in the brand rather than being per-location.
multi-location-cross-location-loyalty
Not scored by this record.
A single location/terminal can operate two or more distinct brands or virtual brands with separate menus, receipts/branding, and separately reportable revenue, on the same hardware and drawer. differentiator
multi-location-multi-brand
Not scored by this record.
Tax configuration is per-location with support for multiple simultaneous tax rates, jurisdiction-specific rules (e.g. prepared-food vs grocery, inclusive vs exclusive tax), and per-location tax exemptions.
multi-location-multi-tax-jurisdiction
Not scored by this record.
Labor rules (overtime, break enforcement, predictive-scheduling compliance) are configurable per location or location group and enforced at the terminal, not just reported after the fact.
multi-location-central-labor-policy
Not scored by this record.
Hardware & physical footprint
The POS software runs on commodity off-the-shelf hardware (standard iPads, Android tablets, or PCs) that the operator can buy from a third party, rather than only on vendor-supplied proprietary terminals. differentiator
hardware-commodity-devices
Not scored by this record.
Vendor documentation names the specific client operating systems supported (iOS/iPadOS, Android, Windows, Linux/web) and states minimum OS versions and device specs.
hardware-os-platforms
First-party statement names iOS and Android as the client platforms; no minimum OS versions or device specs are published. https://myquantic.com/ · retrieved 2026-08-01
Offers a purpose-built handheld ordering device with an integrated card reader (not a phone case add-on), with published drop rating and IP ingress rating.
hardware-handheld-purpose-built
Not scored by this record.
The handheld supports hot-swappable or field-replaceable batteries, or the vendor publishes a rated battery life for a full shift. differentiator
hardware-handheld-battery-swap
Not scored by this record.
Handhelds support cellular/LTE connectivity as a documented fallback when store Wi-Fi drops, either built into the device or via a vendor-supplied failover.
hardware-handheld-lte
Not scored by this record.
Terminals continue to take orders, print to kitchen, and record cash sales with the internet down, and the vendor documents explicitly which functions degrade (card auth, loyalty lookup, refunds).
hardware-offline-mode
Offline behaviour is explicitly published: "Quantic POS allows you to continue with cash transactions. However, until the network is back online, please be advised that you will not be able to process credit card transactions or see past transactions", with a black "The POS Station is offline and unable to sync" banner and resync on reconnect ("once the POS terminals are back online, they will resume syncing with one another and the cloud as well"). Shortfall: the published degradation list covers card processing and transaction history only - kitchen printing and KDS routing while offline are not addressed, and loyalty lookup and refunds offline are not mentioned. https://getquantic.com/support/restaurant/full-service/ · retrieved 2026-08-03
Sells or supports a dedicated kitchen display system with bump-bar or touch input, station routing, and course/fire timing, as a first-party product rather than an integration-only dependency.
hardware-kds
First-party KDS documented as a product, not an integration: Kitchen and Expo display modes, touch input ("the chef can tap the checkbox next to it"), Bump and Recall buttons ("You can recall and reprocess the bumped orders by clicking the Recall button"), Auto Bump, coursing and positioning shown on tickets via Show Course / Show Position settings, and header colour escalation by elapsed time since the item was sent to the kitchen. Station routing is merchant-configured in the portal (category setup: "select the Printer, KDS, and Course that you want to associate this category with"). The hardware matrix certifies three KDS units plus the Logic Controls KB9000 bump bar (USB, Android), and the vendor's online store sells KDS units outright. https://getquantic.com/support/multiple-screen-options-kds/ · retrieved 2026-08-04
Offers a self-order kiosk running the same menu and modifier engine as the POS, in both countertop and freestanding form factors, with integrated payment and accessibility (ADA) compliance documented. differentiator
hardware-kiosk
Not scored by this record.
Supports drive-thru-specific hardware: outdoor digital menu boards, order confirmation displays, and speaker/headset integration, with a documented timer/speed-of-service measurement.
hardware-drive-thru
Not scored by this record.
Works with standard ESC/POS thermal receipt and kitchen printers from more than one manufacturer (e.g. Epson and Star), including LAN/Ethernet printers, rather than only vendor-branded printers.
hardware-printer-compatibility
Not scored by this record.
Supports the standard peripheral set — cash drawers (including multi-drawer per terminal), barcode scanners, scales for by-weight items, and customer-facing displays — with a published compatibility list.
hardware-peripherals
Not scored by this record.
Card entry happens on a PCI-listed PTS device using validated point-to-point encryption, so the POS application and tablet stay out of PCI scope; the vendor states the merchant's SAQ type.
hardware-p2pe-terminal
Not scored by this record.
Supports contactless acceptance directly on a commodity phone or tablet (Tap to Pay on iPhone / Tap to Pay on Android) with no separate reader. differentiator
hardware-tap-to-phone
Not scored by this record.
Hardware prices are published per SKU on the vendor's public site, rather than quote-only. differentiator
hardware-pricing-transparency
Not scored by this record.
Hardware can be purchased outright (owned) as an alternative to a mandatory lease or subscription-bundled rental, and the vendor states which. differentiator
hardware-ownership-vs-lease
Not scored by this record.
Vendor documentation confirms whether hardware purchased from the vendor remains usable with other software after cancellation, i.e. it is not software-locked or remotely bricked. differentiator
hardware-usable-after-churn
Not scored by this record.
Publishes a hardware warranty term and a replacement/advance-exchange SLA with a stated turnaround (e.g. next-business-day depot swap). differentiator
hardware-rma-sla
Not scored by this record.
Staff can run the ordering or payment app on their own personal phone (BYOD) with a documented permission and security model.
hardware-byod
Not scored by this record.
Provides a remote device-management console showing each terminal, printer, and KDS as online/offline, with remote reboot, software-version visibility, and staged rollout of updates. differentiator
hardware-remote-device-management
Not scored by this record.
Integrates with specialty beverage hardware — self-pour tap walls, flow meters, or liquor pour spouts — such that pours post to a POS tab automatically.
hardware-selfpour-scales
Not scored by this record.
Supports inbound caller ID hardware or a telephony integration that pops the customer record and order history at the POS on an incoming call.
hardware-callerid-integration
Not scored by this record.
Integrations, API & extensibility
Public, self-serve API reference documentation is readable without a signed partner agreement, NDA, or sales call.
extensibility-public-api-docs
CLAIM: public self-serve API reference readable without partner agreement/NDA/sales call. VERDICT: unknown -> yes/B (vendor API reference, anonymous). EVIDENCE: https://docs.myquantic.com/ : "Welcome to Quantic Fuselage, a developer experience for the Quantic platform. To begin, please import the environment and fill in the correct values. Then, run the authorization script (`auth/login`) to generate a token." "We utiilize a `client_id` and `client_secret` to generate a token"; "Each merchant is assigned a `POS_MERCHANT_ID`. This needs to be passed in the request header." Endpoints documented with example bodies and responses against https://sandbox.myquantic.com/api/v1 (e.g. POST /orders, PATCH /orders/:order_id/close-order/:check_id, GET /item, GET /reports/sales-by-item), plus rate-limit headers "X-RateLimit-Limit, X-RateLimit-Remaining, X-RateLimit-Reset". CAVEATS: page states "Documentation is currently under progress, and subject to change"; credentials (client_id/secret) are not self-issued on the page, and the daily limit "depends on your account/plan" -- the claim is about readability of the docs, which holds. Supersedes the prior note that api.myquantic.com has no spec (that host is a catch-all; the docs live on docs.). SURFACE: crt.sh certificate transparency listing for %.myquantic.com (2026-09-16) names docs.myquantic.com, apidocs.myquantic.com, apisdocs.myquantic.com; docs.myquantic.com is a Postman Documenter site (publishedId 2sAY4rDQDn, collection "Quantic Fuselage", publishDate 2025-01-30, "public":true) served anonymously at HTTP 200, full collection JSON (413 KB) at https://docs.myquantic.com/api/collections/30099544/2sAY4rDQDn : 61 requests in Auth / Retrieval (Address, Catalog, Customer, Employee, Job Role, Merchant, Price List, Service Area, Terminal, Tax, User Defined Payment Method) / Computational (Reports, Order Management); this is the complete published collection (census of that API reference). Soft-404 control: a nonsense path, /robots.txt, /swagger.json on docs. return the same 5,017-byte "Not found" page; apidocs. is 404 everywhere; apisdocs. does not answer. docs.myquantic.com is NOT linked from the getquantic.com WordPress census (unlinked). Retrieved 2026-09-16. https://docs.myquantic.com/ · retrieved 2026-09-16 adversarially verified
API access is included in the base subscription at no additional per-location fee, surcharge, or upgraded plan requirement. differentiator
extensibility-api-access-cost
Not scored by this record.
A free sandbox or test environment with seeded data is available to developers without owning a paid production account. differentiator
extensibility-free-sandbox
Not scored by this record.
Third-party apps authenticate via OAuth 2.0 with scoped, operator-granted, individually revocable permissions (not shared static API keys or credential sharing).
extensibility-oauth-partner-apps
CLAIM: third-party apps authenticate via OAuth 2.0 with scoped, operator-granted, individually revocable permissions, not static API keys. VERDICT: partial/B - both models are documented. EVIDENCE FOR a consent grant: Stream-Partner-Integration-Document.pdf (getquantic.com media library): "Login using your account's username and password. Once logged in, you will be prompted to connect your POS to begin syncing your menu and order data. Click "Allow."" ... "Stream may request the access permissions for order, you can click Allow." ... "Once done, you will see the Stream module subscribed in the App Store." EVIDENCE AGAINST: COMO-FAQ-Sheet.pdf (same library): "What is an API Key and why do I need it? ... It is private and unique to the merchant. It allows the merchant to authenticate and authorize the COMO application", subscribed from "Portal > App Store"; the Chowly guide likewise asks for "the API key". OAuth, scope and revocation appear in none of 145 PDFs or 302 rendered pages (tokenised, case-insensitive; 0 hits for oauth). Partial because an operator consent screen with permission prompts exists for one partner, while other partners use a static per-merchant API key and no revocation is documented. SURFACE: getquantic.com WordPress REST census 2026-09-16 (wp/v2/types lists 17 types; pages 199, posts 64, press-release 12, avada_faq 27 read in full and their rendered HTML fetched because Avada page-builder bodies are hollow in REST; media 3,003 readable of x-wp-total 3,819, of which 145 PDFs downloaded and text-extracted, incl. every Android/iOS/Portal/Lite release-note PDF 2024-2026; LearnDash sfwd-courses/lessons/topic/quiz and groups return 401 = gated). NOT A CENSUS: 816 media items unreadable and LearnDash gated, so no zero is published off it. Wayback CDX was offline (Internet Archive "Temporarily Offline"). Retrieved 2026-09-16. https://getquantic.com/wp-content/uploads/2026/05/Stream-Partner-Integration-Document.pdf · retrieved 2026-09-16 adversarially verified
The platform pushes real-time webhooks for order lifecycle events (created, modified, paid, voided, refunded) rather than requiring polling.
extensibility-webhooks-push
CLAIM: real-time webhooks for order lifecycle events (created, modified, paid, voided, refunded) rather than polling. VERDICT: unknown -> partial/B. EVIDENCE: Quantic Fuselage API reference, request "Subscribe to Order" PATCH https://sandbox.myquantic.com/api/v1/orders/:order_id/subscribe/:check_id : "This endpoint allows you to subscribe to a check on the POS. When you subscribe to a check, updates will be posted to a webhook URL that will be preconfigured." "We do not guarantee at most delivery, and we cannot guarantee updates when the POS is offline. For example, if the POS is offline and an order is started, updated, or closed, when the internet comes back online, the POS will not send those updates." "If autosubcsribe is not enabled for the webhook, then you can use this endpoint to subscribe to the checks. However, checks must be individually subsribed to ... if there is a split check, then you will need to subscribe to the new checks." SHORTFALL: push exists, but no event-type enumeration (void/refund/paid not named), the webhook URL is "preconfigured" (no self-serve registration endpoint among the 61 requests), subscription is per check unless autosubscribe, and offline-period updates are dropped. Controls over the full collection JSON: "webhook" hits only this request; "callback" 0; "event" hits are only Postman script keys ("event":[{"listen":"prerequest"|"test"}]) -- poison, not event types. SURFACE: crt.sh certificate transparency listing for %.myquantic.com (2026-09-16) names docs.myquantic.com, apidocs.myquantic.com, apisdocs.myquantic.com; docs.myquantic.com is a Postman Documenter site (publishedId 2sAY4rDQDn, collection "Quantic Fuselage", publishDate 2025-01-30, "public":true) served anonymously at HTTP 200, full collection JSON (413 KB) at https://docs.myquantic.com/api/collections/30099544/2sAY4rDQDn : 61 requests in Auth / Retrieval (Address, Catalog, Customer, Employee, Job Role, Merchant, Price List, Service Area, Terminal, Tax, User Defined Payment Method) / Computational (Reports, Order Management); this is the complete published collection (census of that API reference). Soft-404 control: a nonsense path, /robots.txt, /swagger.json on docs. return the same 5,017-byte "Not found" page; apidocs. is 404 everywhere; apisdocs. does not answer. docs.myquantic.com is NOT linked from the getquantic.com WordPress census (unlinked). Retrieved 2026-09-16. https://docs.myquantic.com/ · retrieved 2026-09-16 adversarially verified
Webhooks are cryptographically signed (e.g. HMAC) AND documented to retry with backoff, with a replayable event log for missed deliveries. differentiator
extensibility-webhook-reliability
Not scored by this record.
A public write API accepts externally originated orders into the POS as first-class tickets that fire to KDS/printers and land in reporting.
extensibility-order-injection-api
Not scored by this record.
The vendor is a named DoorDash Preferred Integration Partner (DPIP) under the 2026 program requirements. differentiator
extensibility-doordash-preferred
Not scored by this record.
Direct, first-party certified integrations exist with DoorDash, Uber Eats, and Grubhub without requiring a paid middleware layer (Otter/Chowly/Deliverect/Checkmate). differentiator
extensibility-first-party-delivery-integrations
Not scored by this record.
The POS is a supported endpoint for at least two major aggregation middleware platforms (Deliverect, Chowly, Otter, Checkmate, ItsaCheckmate).
extensibility-middleware-compatibility
Not scored by this record.
Native, vendor-maintained connectors exist for QuickBooks Online and at least one other GL/accounting system, with mapped journal entries rather than CSV-only export.
extensibility-accounting-connectors
Not scored by this record.
Labor hours export natively to at least two named payroll providers (e.g. Gusto, ADP, Paychex, Paylocity) without manual re-keying.
extensibility-payroll-export
Not scored by this record.
The vendor operates a public integrations marketplace listing named third-party apps that operators can browse and self-install.
extensibility-app-marketplace
Not scored by this record.
The vendor supports a headless/embedded mode where a third-party UI (kiosk, web ordering, drive-thru) drives the POS transaction engine via API.
extensibility-headless-embedded
Not scored by this record.
A complete historical data export (orders, customers, menu, payments metadata) is available to the operator on demand, in a documented machine-readable format, at contract end. differentiator
extensibility-data-portability-exit
Not scored by this record.
Reliability, offline & operations
Order entry, ticket routing, and check printing continue on-terminal when the internet connection is lost.
reliability-offline-order-entry
Order entry survives an outage: "Quantic POS can be used when it is offline or not connected to the internet, though the data will only be synced when it gets reconnected to the internet", and the full-service guide confirms cash transactions continue while credit card transactions and past-transaction lookup do not. Shortfall: neither page states that ticket routing to the kitchen or check and receipt printing continues while the WAN is down - only order entry and cash tender are described - so the routing and printing half of the claim is unevidenced. https://getquantic.com/support/customer-product/pos/ · retrieved 2026-08-03
Card payments can be accepted while offline via store-and-forward, not just cash-only fallback. differentiator
reliability-offline-card-auth
Not scored by this record.
The vendor publicly documents who bears the loss when a store-and-forward transaction declines after connectivity returns, and states any per-transaction or cumulative offline cap. differentiator
reliability-offline-decline-liability
Not scored by this record.
Multiple terminals continue to share a single check/table state over the local network while the internet is down (LAN-only degraded operation, not per-terminal islands). differentiator
reliability-lan-degraded-multi-terminal
Not scored by this record.
The vendor documents a local/on-premise transaction engine or edge server (not purely cloud-hosted request/response) for the ordering path. differentiator
reliability-local-transaction-engine
Not scored by this record.
Kitchen display and/or kitchen printer routing continues to function while offline.
reliability-offline-kds-printing
CLAIM: KDS/kitchen printing keeps working offline. VERDICT: stays unknown. NEW SURFACE: MagTek press release: "Quantic's POS supports offline functionality, allowing merchants to continue operating when an internet connection is unavailable, with data syncing once connectivity is restored"; food-truck blog: "Offline mode is available for cash transactions only" and "Store orders locally and sync automatically". Neither names kitchen printing or KDS. "offline" across all 145 PDFs hits only an EBT recovery fix and marketing prose. SURFACE: getquantic.com WordPress REST census 2026-09-16 (wp/v2/types lists 17 types; pages 199, posts 64, press-release 12, avada_faq 27 read in full and their rendered HTML fetched because Avada page-builder bodies are hollow in REST; media 3,003 readable of x-wp-total 3,819, of which 145 PDFs downloaded and text-extracted, incl. every Android/iOS/Portal/Lite release-note PDF 2024-2026; LearnDash sfwd-courses/lessons/topic/quiz and groups return 401 = gated). NOT A CENSUS: 816 media items unreadable and LearnDash gated, so no zero is published off it. Wayback CDX was offline (Internet Archive "Temporarily Offline"). Retrieved 2026-09-16. || 323rd: NEW SURFACE, cell still unknown, and it leans against the claim. The Quantic KDS support topic shows the KDS is a CLOUD-SESSION app, not a local one: 'This is the Quantic KDS login screen. You can access it with login credentials using a registered Email Address and Password. If you don't have the login credentials, you can get them from the onboarding team', and 'Quantic KDS allows you to access multiple locations of your restaurant through one username' with a location picker after sign-in - a server-side account and location list, which an offline station cannot resolve. Tokenised offline|internet|network|connectivity|reconnect = 0 across that topic, the Multiple Screen Options (KDS) topic and the whole KDS release-note page (getquantic.com/software-release/kds-released-note/, 505 extracted lines). Not a no: none of these pages is an availability statement, the POS-side offline mode is documented separately (and only for cash transactions), and nothing states what the printer or KDS does during an outage. SURFACE (new this pass): getquantic.com/page-sitemap.xml (200, 318 KB) enumerates 196 pages of which 79 are under /support/ - the Quantic POS Learning Resources tree - and the WP REST search endpoint (/wp-json/wp/v2/search) was used to reach them by topic. The individual support topics were fetched as RENDERED HTML (the Avada page-builder bodies are hollow in wp-json) and tag-stripped. NOT PRODUCTIVE this pass, recorded so nobody repeats them: myquantic.com and store.metispro.com serve only vendored bootstrap/popper .js.map files (no first-party source map; a nonsense sibling path 404s at 6,609 B, so the probe was sound); internal.myquantic.com, mdm.myquantic.com, code.metispro.com and magento.metispro.com do not answer, preview.getquantic.com 401s; the Quantic POS app is iOS bundle com.metispro.quanticposapp (itunes lookup 1509078610, v2.154, 2026-08-29, seller METISPRO CORP) and there is NO Android build on any public mirror (apkcombo 404 on that package and its search returns no Quantic POS; d.apkpure.com/b/APK/com.metispro.quanticposapp re-probed with curl + browser UA + Accept headers answers 404, i.e. genuinely absent, not a Cloudflare refusal), so the APK-unpacking route is closed; getquantic.com embeds no Intercom, Zendesk, HelpScout or other third-party help-centre widget (only Google Tag Manager and reCAPTCHA), so the unlinked-KB route is closed too; and the docs.myquantic.com Postman collection mined in the 318th contains no printer, KDS, count or campaign surface (tokenised: printer 0, kds 0, birthday 0, campaign 0). Retrieved 2026-09-17. || 329th: MERGE HOLD (proposed partial/B, held unknown): Printing while offline is never affirmed in the vendor's words: the partial is an inference from a restriction list (whose own prose opens 'when the power goes out') plus LAN/Bluetooth printer setup. Architecture cannot carry a yes-half (talech, same session), and the KDS half is cloud-login. Held; the closed restriction list is recorded. PROPOSAL AS WRITTEN: 329th: NEW SURFACE, Quantic's own dedicated offline topic, which no prior pass had read. MOVED unknown -> partial/B. EVIDENCE: getquantic.com/support/restaurant/full-service/ carries the only prose copy of 'How to Process Transactions When Offline?' in the whole 79-topic support tree (the same question appears as a nav link on 14 other topics and resolves here): 'What do you do when the power goes out? The good news is that Quantic POS allows you to continue with cash transactions. However, until the network is back online, please be advised that you will not be able to process credit card transactions or see past transactions. Once the POS terminals are back online, they will resume syncing with one another and the cloud as well. If you're unsure if your terminal is offline, just look at the top of your screen. If you see a black banner notifying you - The POS Station is offline and unable to sync, then you must check your internet connection.' That is the vendor's own CLOSED restriction list for offline operation: exactly two things stop working (card authorisation, past-transaction lookup); order entry, cash tender and sending to the kitchen are not among them. The printing path is local, not cloud: /support/customer-product/pos/printer-setup/ says 'Kitchen printers, as the name suggests, are installed in the restaurant's kitchen and print a kitchen ticket whenever a new order is placed', instructs 'Take a LAN cable and connect one end to the router and another end to the printer', exposes an 'IP Address: This is the IP address of your printer. If it appears green, your printer is connected correctly', and documents a Bluetooth pairing path as the alternative - so the kitchen printer is reachable over the LAN or over Bluetooth without the internet, and the send action is documented as 'Send icon to send the item to the kitchen. A ticket will be printed on the kitchen printer.' Corroboration (grade C, vendor-authored): the App Store listing for Quantic POS (com.metispro.quanticposapp v2.154, 2026-08-29) says the product is 'Built on an offline first platform', and /support/customer-product/pos/ says 'Quantic POS can be used when it is offline or not connected to the internet, though the data will only be synced when it gets reconnected to the internet.' SHORTFALL NAMED (why partial, not yes): (1) the KDS half of the claim fails - Quantic KDS is a cloud-session app whose login screen authenticates an email/password against the server and then presents a server-side multi-location picker, which an offline station cannot resolve, and tokenised offline|internet|network|connectivity|reconnect = 0 across the KDS login topic, the Multiple Screen Options (KDS) topic and the KDS release-note page; (2) online and third-party order tickets cannot arrive during an outage by construction; (3) Quantic nowhere states in so many words that kitchen tickets keep printing - the printer half is read off the closed restriction list plus the LAN/Bluetooth attachment, not off an explicit availability sentence. WEAKEST PART OF THIS ROW: the vendor's own prose opens with 'when the power goes out', which is sloppy (a power cut takes the printer too) and then talks only about the network; if the OWNER reads the restriction list as non-exhaustive this row should fall back to unknown with the surface recorded. Retrieved 2026-09-18. adversarially verified
The system automatically fails over to a backup printer or KDS station when a configured kitchen printer is unreachable, and alerts staff.
reliability-printer-fallback
CLAIM: automatic failover to a backup printer or KDS station when a configured kitchen printer is unreachable, and staff alerted. VERDICT: unknown -> no/B, on two vendor support topics that ENUMERATE the print-routing surface. EVIDENCE (1) getquantic.com/support/customer-product/pos/online-order-printing/ enumerates the routing choices exhaustively: 'Option to print an order on the item-level assigned printer.' / 'Option to print an order on the terminal-level assigned printer.' - and the override rule is 'select a kitchen printer where you want all your online orders to print. Doing this will set all the online orders to print to the common kitchen printer regardless of what printer has been set for any item', with the note 'If you want the online orders to print to the item-assigned kitchen printer, then please do not assign any printer'. Two options, precedence between them, no third. EVIDENCE (2) getquantic.com/support/customer-product/pos/printer-setup/ (modified 2025-07-29) is the only printer-configuration topic: printers are found with Hardware > Printers > 'Scan Printers' over WIFI or Bluetooth and added one at a time, then 'Click the Assignment tab and tap the Printer field. Now select the kitchen printer from the drop-down menu' per item, or 'Categories tab > Select Category > Assignment > and select the printer from the Printer field' per category. The assignment is a SINGLE-VALUED dropdown; there is no secondary, backup or overflow printer field for the failover to target, and no alert rule. CONTROLS: backup printer, secondary printer, failover (printer sense), printer offline and printer alert are 0 across the 145 release-note and collateral PDFs and 302 rendered pages of the 2026-09-16 census and across these support topics; POISON: 'failover router' in the food-truck blog is a payments-connectivity product, and the only printer error string published anywhere is a fixed bug ('P1 Failed to Print' on iMin label printers) - an error message, not a re-route. BOUND: the two topics above are the vendor's complete published description of printer setup and print routing; the POS app's own hardware screen is not independently readable (no Android build on any public mirror, no first-party source map on myquantic.com), so if an unpublished failover exists it is undocumented, which the claim also fails. SURFACE (new this pass): getquantic.com/page-sitemap.xml (200, 318 KB) enumerates 196 pages of which 79 are under /support/ - the Quantic POS Learning Resources tree - and the WP REST search endpoint (/wp-json/wp/v2/search) was used to reach them by topic. The individual support topics were fetched as RENDERED HTML (the Avada page-builder bodies are hollow in wp-json) and tag-stripped. NOT PRODUCTIVE this pass, recorded so nobody repeats them: myquantic.com and store.metispro.com serve only vendored bootstrap/popper .js.map files (no first-party source map; a nonsense sibling path 404s at 6,609 B, so the probe was sound); internal.myquantic.com, mdm.myquantic.com, code.metispro.com and magento.metispro.com do not answer, preview.getquantic.com 401s; the Quantic POS app is iOS bundle com.metispro.quanticposapp (itunes lookup 1509078610, v2.154, 2026-08-29, seller METISPRO CORP) and there is NO Android build on any public mirror (apkcombo 404 on that package and its search returns no Quantic POS; d.apkpure.com/b/APK/com.metispro.quanticposapp re-probed with curl + browser UA + Accept headers answers 404, i.e. genuinely absent, not a Cloudflare refusal), so the APK-unpacking route is closed; getquantic.com embeds no Intercom, Zendesk, HelpScout or other third-party help-centre widget (only Google Tag Manager and reCAPTCHA), so the unlinked-KB route is closed too; and the docs.myquantic.com Postman collection mined in the 318th contains no printer, KDS, count or campaign surface (tokenised: printer 0, kds 0, birthday 0, campaign 0). Retrieved 2026-09-17. https://getquantic.com/support/customer-product/pos/online-order-printing/ · retrieved 2026-09-17 adversarially verified
The vendor documents its conflict-resolution behavior for edits made on two devices during a network partition (e.g. last-write-wins, merge, or operator prompt).
reliability-sync-conflict-handling
Not scored by this record.
The vendor publishes an explicit list of which features are unavailable offline (gift cards, loyalty lookup, refunds, manual card entry, text-to-pay).
reliability-offline-feature-matrix
Not scored by this record.
A public, per-component status page exists showing current and historical incident state without a login.
reliability-public-status-page
Not scored by this record.
24/7/365 live human support by phone is included in the base subscription, not sold as a premium support tier.
reliability-247-live-support
Not scored by this record.
The vendor offers in-person on-site installation and go-live support (first-party or certified dealer network), not remote-only self-install. differentiator
reliability-onsite-install
Not scored by this record.
A hardware replacement/advance-exchange program with a stated turnaround time is included or purchasable.
reliability-hardware-replacement-sla
Not scored by this record.
The vendor publishes a current PCI DSS v4.0/4.0.1 Attestation of Compliance or equivalent (e.g. validated P2PE listing) covering the post-March-2025 future-dated requirements.
reliability-pci-dss-4-attestation
Not scored by this record.
Multi-factor authentication is enforceable on back-office and POS administrative logins, with role-based permissions.
reliability-mfa-role-based-access
Not scored by this record.
A public, free training library (video/LMS) and a practice/training mode on the terminal exist for staff onboarding.
reliability-self-serve-training
Not scored by this record.
Any terminal can assume the master/server role automatically if the designated primary terminal or local server fails. differentiator
reliability-failover-terminal-role
Not scored by this record.
Terminals support an automatic cellular/LTE failover for connectivity, first-party or documented.
reliability-cellular-backup
Not scored by this record.
Commercial, compliance & data ownership
Vendor publicly offers a month-to-month subscription with no minimum multi-year term commitment for its core POS software tier. differentiator
commercial-month-to-month-contract
Not scored by this record.
Vendor's published terms of service or MSA state no early termination fee / no liquidated damages for cancelling the software subscription before term end. differentiator
commercial-no-early-termination-fee
Not scored by this record.
The auto-renewal term and the required cancellation notice window (e.g. 30/60/90 days) are stated in publicly accessible contract terms rather than only in a signed quote.
commercial-autorenew-terms-published
The claim is about publication, and Quantic publishes no service agreement to read. The only legal document linked from the site footer is this Terms & Conditions page, and it is website-use boilerplate: cookie usage, IP licensing, hyperlinking rules, content-liability disclaimers, use restrictions. It contains no initial term, no renewal term, no notice window and no termination clause. The full page sitemap carries no MSA, subscription agreement or merchant agreement, and /pricing 404s. The homepage instead makes an unquantified marketing assertion - "We prioritize your business by avoiding binding contracts and hidden fees" - which names no term and no notice period and is not a contract document. So the renewal and cancellation-notice terms are not diligenceable before signing. https://getquantic.com/terms-conditions/ · retrieved 2026-08-04
The POS software can be purchased and operated with a third-party payment processor of the operator's choice (no mandatory in-house processing lock). differentiator
commercial-processing-not-bundled
Not scored by this record.
Vendor publishes an interchange-plus (cost-plus) processing rate option with the markup stated as a specific bps + per-transaction figure, rather than only blended/flat card-present rates. differentiator
commercial-interchange-plus-published
Not scored by this record.
The processing agreement caps or prohibits unilateral vendor-initiated rate increases outside of pass-through interchange/network changes, or grants penalty-free exit on any increase. differentiator
commercial-rate-increase-clause
Not scored by this record.
Per-location and per-additional-terminal software pricing is published as specific dollar figures on the vendor's public site (not 'contact sales' only).
commercial-pricing-published
CLAIM: per-location and per-terminal software pricing published as dollar figures on the public site. VERDICT: no/C, off the vendor's own statement. EVIDENCE: getquantic.com/best-liquor-store-pos/ (Quantic's own blog) lists Quantic's "Starting Price" as "Custom pricing" and says in Quantic's own Cons: "Pricing is not publicly listed, so retailers need to contact Quantic for a quote." getquantic.com/best-restaurant-pos-systems/: "Starting Price Custom pricing is available based on your business needs, required features, hardware, and number of registers or locations." getquantic.com/restaurant-pos/: "Software : Contact our team to learn more about essential features and scalable plans"; the only figures there are a third-party lease via Pennmark Financial (all-inclusive "US $299/month for a 12-month term ... $99/month for a 36-month term"), not per-location/per-terminal software pricing. getquantic.com/pricing/ is a 404. CAVEAT (weakens this): the WP media library anonymously serves https://getquantic.com/wp-content/uploads/2026/05/Quantic-Referral-Program-5.7-Pricing.pdf, stamped "Quantic Authorized Partner Use only", with a Base Software table ("1st POS Station - Pro $60.00 ... Additional POS Stations - Pro $50.00 ... Kitchen Display System (KDS) $20.00" monthly). It is unattached (post null) and no href to it appears in any of the 302 rendered pages/posts/press/FAQ bodies, so it is a partner document, not published pricing. The old TLS note concerned quanticpos.com, which does not answer over HTTPS. SURFACE: getquantic.com WordPress REST census 2026-09-16 (wp/v2/types lists 17 types; pages 199, posts 64, press-release 12, avada_faq 27 read in full and their rendered HTML fetched because Avada page-builder bodies are hollow in REST; media 3,003 readable of x-wp-total 3,819, of which 145 PDFs downloaded and text-extracted, incl. every Android/iOS/Portal/Lite release-note PDF 2024-2026; LearnDash sfwd-courses/lessons/topic/quiz and groups return 401 = gated). NOT A CENSUS: 816 media items unreadable and LearnDash gated, so no zero is published off it. Wayback CDX was offline (Internet Archive "Temporarily Offline"). Retrieved 2026-09-16. https://getquantic.com/best-liquor-store-pos/ · retrieved 2026-09-16 adversarially verified
Individual modules (online ordering, KDS, loyalty, inventory, payroll, marketing) can be purchased à la carte and cancelled independently without repricing the base POS subscription. differentiator
commercial-module-unbundling
Not scored by this record.
All required terminals, KDS screens, and printers can be purchased outright at a published price, with no mandatory multi-year hardware lease or rental.
commercial-hardware-purchase-outright
Quantic's support hub links an Online Store at store.metispro.com, and it is a real priced catalogue that serves prices to an anonymous fetch with no login. KDS category: Logic Controls Pro Panel 21.5-A $1023.00, KDS Counter Stand $699.00, KDS Floor Stand $899.00, plus $645.70, $715.00, $192.50 and $60.50 line items. POS Bundles > Android POS Terminal: iMin Swan 1 Pro $845.70, and further bundles at $917.40, $826.60, $746.90. Printers > Kitchen Printers: $473.00. Categories also cover payment terminals (Dejavoo, Magtek, Pax, Valor), scanners, cash drawers, iOS enclosures, scales and caller ID. Everything transacts through a shopping cart with a running total; no lease, rental, financing or minimum-term language appears anywhere in the store. Graded C rather than B because this is a first-party sales catalogue, and note the store sits on the Metis Pro domain rather than getquantic.com - it is the store the vendor itself links to as its own. https://store.metispro.com/getproductlist/73AA8E74-EE3D-44FE-82C0-4407AFE9C916?q=quanticonlinestoreQzY5MDQ= · retrieved 2026-08-04
Vendor documents support for at least one non-proprietary/third-party hardware option (e.g. standard iPad, Epson/Star ESC/POS printers, generic cash drawer) rather than requiring vendor-only devices. differentiator
commercial-hardware-not-locked
Not scored by this record.
Operators can self-serve export their full transactional history (orders, line items, payments, labor) to CSV or a documented API without contacting support or paying a fee.
commercial-data-export-self-serve
Not scored by this record.
Guest/customer records, loyalty balances or point ledgers, and gift-card liability balances are exportable in machine-readable form by the operator. differentiator
commercial-export-customer-and-loyalty
Not scored by this record.
Contract or documentation specifies a post-termination data retrieval window (a defined number of days during which the operator can still export their data) rather than immediate cutoff. differentiator
commercial-post-termination-export-window
Not scored by this record.
Published terms explicitly state the merchant owns its transaction and customer data, and constrain the vendor's right to use or resell that data (beyond aggregated/de-identified use) for its own products or marketing. differentiator
commercial-data-ownership-clause
Not scored by this record.
Vendor documents validated P2PE or hardware-encrypted card entry plus tokenization such that the merchant's PCI scope is reduced to SAQ A / SAQ P2PE-HW, and names the applicable SAQ.
commercial-pci-p2pe-tokenization
Not scored by this record.
Vendor documents PCI DSS v4.0.1 future-dated controls in effect since 31 Mar 2025 — notably MFA for all access to the cardholder data environment including POS and back-office logins, and (for hosted ordering pages) payment-page script integrity monitoring per Req 6.4.3/11.6.1.
commercial-pci-dss-4-controls
Not scored by this record.
Product provides in-app tooling for CCPA/CPRA and GDPR data-subject requests — locating, exporting, and deleting an individual guest's records — plus a published DPA the operator can execute.
commercial-privacy-dsar-tooling
Not scored by this record.
Vendor publishes an accessibility conformance report (VPAT/ACR) claiming WCAG 2.1 AA (or later) for its self-order kiosk and consumer web-ordering surfaces, including a documented tactile/audio non-visual access mode on kiosks. differentiator
commercial-wcag-kiosk-accessibility
Not scored by this record.
POS supports card-network-compliant dual pricing / cash discount or surcharging with automatic exclusion of debit and prepaid cards from any surcharge, and required receipt and menu-board disclosure of the fee. differentiator
commercial-dual-pricing-compliant
Not scored by this record.
Adversarial verification
An independent pass was instructed to refute this record, defaulting to downgrade when uncertain. It challenged 0 values — 0 upheld, 0 downgraded, 0 upgraded. It separately resolved 35 previously unknown values. This is published in full because a reader who can see which values were contested, on what evidence, and which way they moved has something no affiliate-funded comparison offers.
Capability claims
| Claim | As first scored | Verdict | What the verifier found |
|---|---|---|---|
| order-capture-split-merge | unknown / F - placeholder rationale "No public documentation located during the 2026-08-01 research pass", meaning the cell was never examined | resolve-to-partial | The 2026-08-01 pass never reached the vendor's documentation because it only tried quanticpos.com, which still fails TLS (cert covers myquantic.com only). The live documentation is at getquantic.com/support. The split-check guide documents Split Evenly by N, Split by position, Merge back to one check, and moving individual items onto a new check. Partial, not yes: no dollar or percentage split and no cross-table merge is documented, and merge after partial payment is unaddressed. source |
| order-capture-scheduled-orders | unknown / F - placeholder rationale "No public documentation located during the 2026-08-01 research pass", meaning the cell was never examined | resolve-to-partial | Found future-dated ordering on the eCommerce side only: an Order Time Interval per service area feeding a Pickup Date & Time selector at checkout. Nothing computes a fire time - the online-order printing guide prints online orders on receipt - so the make-queue half of the claim fails. source |
| menu-pricing-nested-modifiers | unknown / F - placeholder rationale "No public documentation located during the 2026-08-01 research pass", meaning the cell was never examined | resolve-to-partial | Portal guide documents Mod Forced with Min/Max Forced Count and Multi Select at the group-to-item association and at the group itself, but the whole menu model is item/category > modifier group > modifier. Three-level nesting is nowhere in the guide, so the depth requirement is unmet. source |
| menu-pricing-modifier-price-by-parent-size | unknown / F - placeholder rationale "No public documentation located during the 2026-08-01 research pass", meaning the cell was never examined | resolve-to-partial | Per-parent modifier price override is documented, including a percent-of-parent-price mode with a worked example. There is no size axis - the vendor's own pizza guide models sizes as separate items - so no matrix exists. source |
| menu-pricing-topping-quantity-tiers | unknown / F - placeholder rationale "No public documentation located during the 2026-08-01 research pass", meaning the cell was never examined | resolve-to-yes | The Pre/Post Modifier tab is the tier mechanism: No/Light/Extra/On the side applied to the modifier, with the price settable as a fixed amount or a multiplier ('Extra Mustard can have a fixed price, or the price can be a multiplier'). The pizza guide shows the same tab holding numeric multiplier factors per row, confirming per-row configurability rather than a display-only prefix. source |
| payments-gift-cards | unknown / F - placeholder rationale "No public documentation located during the 2026-08-01 research pass", meaning the cell was never examined | resolve-to-partial | First-party Metis gift cards are fully documented end to end including eCommerce redemption via the Metis gift payment gateway. Held at partial because group-wide redemption is never stated and the sibling coupon feature is explicitly single-location, so I will not infer multi-location redemption. source |
| payments-refund-void-controls | unknown / F - placeholder rationale "No public documentation located during the 2026-08-01 research pass", meaning the cell was never examined | resolve-to-partial | Role and employee privileges gate voids, comps, discounts, refunds and drawer access, and reason codes are forced. The audit half is only half-present: the Discount report names an approving Manager, but no approver attribution exists for voids or refunds and nothing is described as immutable. source |
| kitchen-expo-consolidation | unknown / F - placeholder rationale "No public documentation located during the 2026-08-01 research pass", meaning the cell was never examined | resolve-to-partial | An Expo Display exists, fed by kitchen-screen bumps, with items-completed-vs-total and a Done action. Multi-station consolidation into one order view, and gating Done on all contributing stations, are not stated - the guide describes choosing which station's KDS to view, not merging stations. source |
| kitchen-bump-bar-hardware | unknown / F - placeholder rationale "No public documentation located during the 2026-08-01 research pass", meaning the cell was never examined | resolve-to-yes | The hardware certification matrix has a Bump Bar section naming Logic Controls KB9000 (USB, Android) beside the three certified KDS units. The claim asks for bump-bar support with documented supported models; that is exactly what this page is. source |
| delivery-dispatch-board | unknown / F - placeholder rationale "No public documentation located during the 2026-08-01 research pass", meaning the cell was never examined | resolve-to-partial | A pending-deliveries queue and driver assignment are documented, so a dispatch surface exists. Run batching - the part of the claim that carries the labour economics - is absent, as are driver-availability state and per-order elapsed time. source |
| digital-menu-single-source | unknown / F - placeholder rationale "No public documentation located during the 2026-08-01 research pass", meaning the cell was never examined | resolve-to-yes | Enable Web, Web Name, Web Price and Web Description live on the same catalog record as the POS item, with an Inherit Properties tab that copies item name, price and description to the web fields, and the bulk Price Editor updates both prices together. That is one menu record driving both channels. source |
| digital-account-saved-payment | unknown / F - placeholder rationale "No public documentation located during the 2026-08-01 research pass", meaning the cell was never examined | resolve-to-partial | Guest accounts with saved billing and shipping addresses and an order history are documented. Saved tokenised payment and one-tap reorder are not - checkout has the guest key card details, and Previous Orders is view-and-track only. source |
| guest-loyalty-unified-profile | unknown / F - placeholder rationale "No public documentation located during the 2026-08-01 research pass", meaning the cell was never examined | resolve-to-partial | One customer record accrues points from both POS and online orders, which is the substance of a shared profile. The claim's dedup/merge requirement is unmet: no documented matching or merge rule, and kiosk identity is not covered. source |
| labor-granular-rbac | unknown / F - placeholder rationale "No public documentation located during the 2026-08-01 research pass", meaning the cell was never examined | resolve-to-yes | The manager guide publishes the whole privilege reference. Grants are per discrete action (Allow Void, Allow Comp, Allow Discount, Refund Access, Cash Drawer Access, Enable Item Price Change, report visibility switches and many more), assignable per role and additionally per employee, in each location's own portal. Nothing about it is a fixed cashier/manager/admin tier. source |
| labor-manager-override-audit | unknown / F - placeholder rationale "No public documentation located during the 2026-08-01 research pass", meaning the cell was never examined | resolve-to-partial | The Discount report carries a Manager column alongside employee, reason and reference number, queryable over a date range and exportable - real approver attribution, but only for discounts and comps. Voids, refunds and drawer overrides have no documented approver field, and immutability is not claimed. source |
| inventory-unit-conversion-yields | unknown / F - placeholder rationale "No public documentation located during the 2026-08-01 research pass", meaning the cell was never examined | resolve-to-partial | Item inventory stores Unit, Item Size, Item Size Unit, Is Packet and Packet Size - a documented pack-to-piece conversion. The recipe unit and the yield/waste percentage, which are what make variance numbers usable, are absent from the portal inventory documentation. source |
| reporting-eod-closeout | unknown / F - placeholder rationale "No public documentation located during the 2026-08-01 research pass", meaning the cell was never examined | resolve-to-yes | EOD 2.0 / Sales Summary is a single document with sales and tax summary, gross and net by super category, taxes, net sales by revenue center, transactions by tender type, cash drawers and cash management with the deposit formula spelled out, plus expected vs actual closeout cash and over/short on the cash drawer report. Only refunds sit outside it, on the employee sales report. source |
| reporting-pmix-modifier-level | unknown / F - placeholder rationale "No public documentation located during the 2026-08-01 research pass", meaning the cell was never examined | resolve-to-partial | Product Mix filters explicitly include Modifiers, Modifier Groups and Product with Modifiers, with quantity, gross, discount, net, tax and total - the modifier-level half is solidly documented. Slicing is by service area and terminal only; no daypart filter is described, and the hourly report has no modifier breakout. source |
| multi-location-org-hierarchy | unknown / F - placeholder rationale "No public documentation located during the 2026-08-01 research pass", meaning the cell was never examined | resolve-to-partial | Master and child locations are real, named objects with catalog and inventory push and roll-up visibility of child inventory at the master. Two levels, not three: no region or group tier, and permissions are per-location-portal rather than scoped to a hierarchy node. source |
| multi-location-central-menu-publish | unknown / F - placeholder rationale "No public documentation located during the 2026-08-01 research pass", meaning the cell was never examined | resolve-to-partial | Push to a chosen set of child locations is documented with a location picker and a per-item confirmation. It falls short on both of the claim's other halves: the operator must repeat the push for categories, items, modifier groups and modifiers, and no publish or version history is recorded. source |
| multi-location-price-zones | unknown / F - placeholder rationale "No public documentation located during the 2026-08-01 research pass", meaning the cell was never examined | resolve-to-partial | Channel pricing (Sale Price vs Web Price on one record, editable in bulk) and time-based pricing (promotion rules and meal periods) are documented. The location-group tier is not - multi-location pricing is done by pushing records to child locations and editing prices in each location's portal. source |
| hardware-offline-mode | unknown / F - placeholder rationale "No public documentation located during the 2026-08-01 research pass", meaning the cell was never examined | resolve-to-partial | The vendor does publish an offline degrade list, which is the hard part of this claim: cash transactions continue; card processing and past-transaction lookup do not; an on-screen banner announces the state and terminals resync on reconnect. Held at partial because kitchen printing - named explicitly in the claim - is not addressed either way. source |
| reliability-offline-order-entry | unknown / F - placeholder rationale "No public documentation located during the 2026-08-01 research pass", meaning the cell was never examined | resolve-to-partial | The POS manual states outright that the app can be used offline with deferred sync, and the full-service guide confirms cash tender continues. Ticket routing and check printing during an outage are simply not documented, so two of the claim's three functions are unevidenced. source |
| order-capture-offline-order-entry | unknown / F - placeholder rationale "No public documentation located during the 2026-08-01 research pass", meaning the cell was never examined | resolve-to-partial | The vendor does publish an offline scope, in the full-service guide and the POS manual: an on-screen "The POS Station is offline and unable to sync" banner, cash transactions continue, credit card transactions and past transactions do not, and stations resume syncing on reconnection. Not yes: the published scope covers tender only. Whether items still send or fire to kitchen printers or the KDS during an outage is nowhere stated, and past transactions are inaccessible so voids and refunds against earlier checks are blocked. source |
| kitchen-station-routing | unknown / F - placeholder rationale "No public documentation located during the 2026-08-01 research pass", meaning the cell was never examined | resolve-to-yes | The earlier pass looked only at the thin KDS login page. The backend portal guide carries the routing configuration on category setup - "Now select the Printer, KDS, and Course that you want to associate this category with" - and the printer-setup guide adds item-level and category-level Assignment > Printer fields plus Assign Terminal and Assign Service Area. Merchant-configured in the location's own portal, no vendor involvement, which satisfies the category limb of the claim at grade B. source |
| inventory-recipe-bom-costing | unknown / F - placeholder rationale "No public documentation located during the 2026-08-01 research pass", meaning the cell was never examined | resolve-to-no | Positive evidence of absence, not a failure to find. Three first-party documents each enumerate the inventory model in full - the portal guide (Track Inventory checkbox, QTY in hand per catalog item), the retail inventory guide (stock list, add/update stock, purchase orders, receiving) and the vendor's own Inventory Module write-up (barcode scan-to-receive, per-item tracking toggle, negative-stock blocking, cost-of-goods and sales-price update, label printing). Cost of goods is a field on the sellable item. No ingredient, recipe, sub-recipe or BOM object exists anywhere in the corpus or the sitemap, so nothing can roll up into a plate cost. source |
| reporting-realtime-dashboard | unknown / F - placeholder rationale "No public documentation located during the 2026-08-01 research pass", meaning the cell was never examined | resolve-to-partial | Quantic Analytics is documented, not just marketed: its own guide gives POS-credential login, biometric unlock and a day dashboard of gross sale, cash/credit, discounts, refunds, taxes, tips, guest count and average sale. Two shortfalls stop it short of yes. The app is Apple-only (iOS 15.1+, watchOS 6.1+ per the METISPRO CORP App Store listing) and no browser dashboard exists - the portal side is run-on-demand period and EOD reports. And no refresh latency is published anywhere; the app ships a manual Shake to Refresh, and "real-time insights" appears only on the marketing product page. source |
| commercial-autorenew-terms-published | unknown / F - placeholder rationale "No public documentation located during the 2026-08-01 research pass", meaning the cell was never examined | resolve-to-no | This claim is about publication, so the absence of a public document is the finding rather than a gap in research. The footer's only legal page is website-use boilerplate with no term, renewal, notice window or termination clause; the sitemap index and page sitemap contain no MSA, subscription agreement or merchant agreement; /pricing 404s. The homepage's "avoiding binding contracts and hidden fees" names no term and no notice period and is not a contract document. source |
| commercial-hardware-purchase-outright | unknown / F - placeholder rationale "No public documentation located during the 2026-08-01 research pass", meaning the cell was never examined | resolve-to-yes | The support hub links an Online Store at store.metispro.com that publishes outright prices to an anonymous request with no login: KDS units and stands at $1023.00 / $899.00 / $699.00, Android POS terminal bundles from $746.90 to $917.40 (iMin Swan 1 Pro $845.70), kitchen printers $473.00, plus payment terminals, scanners, cash drawers and enclosures. Cart checkout throughout and no lease, rental, financing or minimum-term language anywhere in the store. Graded C as a first-party sales catalogue, which carries yes on a table-stakes claim; note the store is on the Metis Pro domain, which is also where the vendor's commercial contact resolves. source |
| payments-emv-nfc | unknown / F - placeholder rationale "No public documentation located during the 2026-08-01 research pass", meaning the cell was never examined | resolve-to-partial | The hardware certification matrix lists every certified card reader - PAX A920 Pro/A800/A80/A35, Dejavoo P1/P8/P17, Magtek iDynamo 6, Lane 3600, Valor VP350/VP800 - as "EMV, NFC, Magstripe" with named processors, which carries the EMV-and-NFC limb at grade B. It stops at partial because the claim also names Apple Pay and Google Pay, and neither wallet appears anywhere in the corpus; the taking-payments guide describes only swiping. source |
| delivery-driver-roster | unknown / F - placeholder rationale "No public documentation located during the 2026-08-01 research pass", meaning the cell was never examined | resolve-to-partial | The delivery guide documents driver assignment from the POS ("choose the driver and then click Assign"), a pending-deliveries view and a per-driver Delivery Driver Sales Report, so drivers exist natively. But the claim's first-class driver module - clock-in/out tied to driver state, in-store/on-run/returning lifecycle, per-driver run history - is not documented anywhere on the page or elsewhere in the support corpus, so partial with those limbs named as the shortfall. source |
| digital-first-party-web | unknown / F - placeholder rationale "No public documentation located during the 2026-08-01 research pass", meaning the cell was never examined | resolve-to-partial | eCommerce Express and Enterprise are documented first-party ordering products whose orders land on the POS with a sound notification and status write-back, which carries the core limb at grade B. Two limbs stay unevidenced: no custom-domain setup appears in the Enterprise site-builder guide (logo and layout only), and commission-free cannot be confirmed because the vendor publishes no pricing and the /ecommerce marketing page makes no fee statement either way. source |
| guest-loyalty-accrual-models | unknown / F - placeholder rationale "No public documentation located during the 2026-08-01 research pass", meaning the cell was never examined | resolve-to-partial | The loyalty guide enumerates the full configuration surface - conversion rate, accrual rate, accrual target, signup bonus - and it is one model: points per dollar spent. The claim requires at least two of points-per-dollar, visit/punch-count and spend-tier; no visit counter or tier structure appears among the enumerated fields, so one of two required models is present and the missing models are the named shortfall. source |
| labor-clock-in-at-pos | unknown / F - placeholder rationale "No public documentation located during the 2026-08-01 research pass", meaning the cell was never examined | resolve-to-yes | A dedicated support page documents the entire flow on the POS terminal: clock icon on the login screen, PIN pad, role selection, Clock In Now / Clock Out Now, forced clock-in blocking login until clocked in, opening bank prompt, shift summary print, and hours feeding the payroll report. No separate time-clock hardware appears anywhere, which satisfies the claim in full at grade B on a table-stakes weight. source |
| hardware-kds | unknown / F - placeholder rationale "No public documentation located during the 2026-08-01 research pass", meaning the cell was never examined | resolve-to-yes | The KDS screen guide documents a first-party product with touch input, Bump and Recall, Auto Bump, Kitchen and Expo modes, coursing and positioning on tickets, and elapsed-time colour escalation; the portal guide documents merchant-configured routing of categories to a KDS (already the basis of the kitchen-station-routing yes); the hardware matrix certifies three KDS units and the Logic Controls KB9000 bump bar; and the vendor's online store sells KDS units outright. Every limb of the claim - bump-bar or touch input, station routing, course/fire timing, first-party - is carried at grade B. source |
Sources
Every URL this record cites. 43 in total.
- https://myquantic.com/
- https://getquantic.com/support/
- https://getquantic.com/support/customer-product/portal/
- https://getquantic.com/support/customer-product/pos/
- https://getquantic.com/support/restaurant/full-service/
- https://getquantic.com/support/splitting-the-checks-evenly/
- https://getquantic.com/support/customer-product/pos/applying-void-pos/
- https://getquantic.com/support/issuing-a-refund-pos/
- https://getquantic.com/support/manager/
- https://getquantic.com/support/multiple-screen-options-kds/
- https://getquantic.com/support/customer-product/kds-login-screen/
- https://getquantic.com/hardware-compatibility/
- https://getquantic.com/support/customer-product/pos/printer-setup/
- https://getquantic.com/support/customer-product/pos/online-order-printing/
- https://getquantic.com/support/customer-product/pos/report-management/
- https://getquantic.com/support/detailed-reporting-owner/
- https://getquantic.com/support/gift-card/
- https://getquantic.com/support/digital-gift-card/
- https://getquantic.com/support/setup-loyalty/
- https://getquantic.com/support/ecommerce-express/
- https://getquantic.com/support/customer-product/ecommerce-enterprise/
- https://getquantic.com/support/delivery-qs/
- https://getquantic.com/support/restaurant/enabling-pizza-builder/
- https://getquantic.com/support/integrations/
- https://getquantic.com/support/integrations/chowly/
- https://getquantic.com/support/retail-resource/retail-inventory-management/
- https://getquantic.com/page-sitemap.xml
- https://getquantic.com/sitemap.xml
- https://getquantic.com/post-sitemap.xml
- https://getquantic.com/support/customer-product/pos/how-to-track-inventory-in-portal/
- https://getquantic.com/making-inventory-tracking-easier-with-quantic-pos/
- https://getquantic.com/support/customer-product/quick-set-up-login/
- https://getquantic.com/analytics/
- https://apps.apple.com/us/app/quantic-analytics/id1609656951
- https://getquantic.com/terms-conditions/
- https://getquantic.com/support/features-and-programs/
- https://store.metispro.com/
- https://store.metispro.com/getproductlist/73AA8E74-EE3D-44FE-82C0-4407AFE9C916?q=quanticonlinestoreQzY5MDQ=
- https://store.metispro.com/getproductlist/8FF18FCF-35C7-4A38-96F6-D8CE641552E1?q=quanticonlinestoreQzY5MDQ=
- https://store.metispro.com/getproductlist/E139979B-186A-4F6B-AB51-FD5D609773F2?q=quanticonlinestoreQzY5MDQ=
- https://getquantic.com/support/customer-product/pos/employee-clock-in-clock-out-pos/
- https://getquantic.com/support/taking-payments-pos/
- https://getquantic.com/ecommerce/