Vendors / Mainstream commercial restaurant POS

Quantic POS

An iOS and Android based multi-channel POS solution for price-sensitive US SMBs, with a substantial first-party support site: per-product manuals, business-type guides, a hardware certification matrix and integration guides, all at getquantic.com/support. An earlier pass recorded this as the thinnest-evidence row in its batch because quanticpos.com fails TLS validation (its certificate covers only myquantic.com / *.myquantic.com); that domain is simply not where Quantic publishes. The documentation host is public and reachable, and 26 of this record's sources now come from it.

scored live legacy rubric

Claims in scope
278
Scored
45
Assessed
36
Unknown
242
Not applicable
36
Cells challenged
0
87% of in-scope claims are unknown. This record measures what Quantic POS publishes at least as much as what it does. A vendor that documents little scores low here whether or not the capability exists. Absence of evidence is recorded as unknown, never as no.

Identity

Owner
Unknown/private. The myquantic.com site directs commercial contact to info@metispro.com, suggesting operation by Metis Pro, but no ownership statement is published and we could not verify a parent entity.
Who it is for
Price-sensitive US SMB: small restaurants, pizzerias, bars, cafes and small retail.
Site
https://getquantic.com/

Pricing

transparency: unknown · unit: unknown · processor lock-in: unknown

Software
Not published. Re-checked on 2026-08-03 against the correct host: getquantic.com serves HTTP 200 at the root and across /support, but /pricing returns 404 and no rate card, plan table or dollar figure appears anywhere on the site. This is now an absence of published pricing rather than the earlier retrieval failure — quanticpos.com and www.quanticpos.com do still fail TLS validation, but they are not the vendor's live host and nothing depends on them.

Capabilities

Every claim is binary and checkable. Grades: A primary documentation · B product documentation · C pricing or feature page · D marketing claim · E third-party reporting · F inference with no source. A yes on a differentiator claim requires A or B.

Order capture & FOH workflow

Unknown

order-capture-floor-plan-editor

Not scored by this record.

Unknown

order-capture-seat-level

Not scored by this record.

Unknown

order-capture-coursing-hold-fire

Not scored by this record.

Partial

order-capture-split-merge

Split screen offers Split Evenly (operator enters the number of checks), Split by position ("typically applicable for Fine Dining restaurants"), Merge ("Anytime, you can merge the checks back into one check by clicking on Merge") and Print All; individual items can be moved between checks via Split > select item > New Check. Shortfall: no split by an arbitrary dollar or percentage amount is documented, and merging is described only for checks split out of one order - merging two separate tables or orders is not documented. Checks can be paid one at a time (paid check shows a green circle, unpaid red) but whether a merge is still possible after a partial payment is not stated. https://getquantic.com/support/splitting-the-checks-evenly/ · retrieved 2026-08-03

B
Unknown

order-capture-bar-tab-preauth differentiator

Not scored by this record.

Unknown

order-capture-transfer-audit

Not scored by this record.

Unknown

order-capture-native-handheld

Not scored by this record.

Partial

order-capture-offline-order-entry

The vendor does publish an offline statement, in two places. The full-service guide: terminals show "The POS Station is offline and unable to sync" at the top of the screen, "Quantic POS allows you to continue with cash transactions", and "you will not be able to process credit card transactions or see past transactions"; on reconnection stations "resume syncing with one another and the cloud as well". The POS manual adds "Quantic POS can be used when it is offline or not connected to the internet, though the data will only be synced when it gets reconnected to the internet." Shortfall: the published scope stops at tender. Neither page states whether items still send or fire to kitchen printers or the KDS while the station is offline - the printer path is IP/network-based per the printer-setup guide - and past transactions are inaccessible, so voids and refunds against earlier checks cannot be done offline. No handheld-specific offline behaviour is documented. https://getquantic.com/support/restaurant/full-service/ · retrieved 2026-08-04

B
Unknown

order-capture-qr-same-check differentiator

Not scored by this record.

Unknown

order-capture-kiosk-first-party differentiator

Not scored by this record.

Unknown

order-capture-drive-thru

Not scored by this record.

Unknown

order-capture-drive-thru-timers

Not scored by this record.

Unknown

order-capture-voice-ai differentiator

Not scored by this record.

Unknown

order-capture-throttling differentiator

Not scored by this record.

Partial

order-capture-scheduled-orders

eCommerce Express Time Schedule sets a per-service-area Order Time Interval, and "the same is reflected at the checkout page of Online Pickup in the Pickup Date & Time section in the Select Time drop-down", so guests choose a future pickup slot. Shortfall: that interval is slot spacing, not a per-channel lead time, and nothing documents deferred firing - the online-order printing guide has online orders printing to the terminal- or item-assigned kitchen printer on receipt, with no computed fire time or make-queue hold. https://getquantic.com/support/ecommerce-express/ · retrieved 2026-08-03

B
Unknown

order-capture-catering

Not scored by this record.

Unknown

order-capture-order-ready-signal differentiator

Not scored by this record.

Unknown

order-capture-void-comp-controls

Not scored by this record.

Menu, modifiers & pricing engine

Partial

menu-pricing-nested-modifiers

Modifier groups attach to a category or item with Mod Forced ("Select the checkbox to make this a forced (mandatory) modifier"), Min Forced Count, Max Forced Count, Multi Select and Free Mod Count per association, and the group itself carries Mark as Forced Modifier with Minimum and Maximum Forced Count. Shortfall: the documented structure is one level deep - item or category > modifier group > modifier. No means of hanging a further modifier group beneath a modifier appears anywhere in the portal menu-management guide, so three-level nesting is unevidenced. https://getquantic.com/support/customer-product/portal/ · retrieved 2026-08-03

B
Partial

menu-pricing-modifier-price-by-parent-size

When a modifier group is associated with a category or item, each modifier gets its own Price plus a mode selector: "If Overwrite is chosen in the next field, the Price will overwrite the existing price of the modifier... if the % of the product is chosen, the new modifier price will be the x percent of the product" (worked example: 2% of a $7.00 item = $0.14). One modifier therefore carries different prices per parent without duplication, and % of product scales with the parent's price. Shortfall: there is no size axis - sizes are modelled as separate items, the pizza guide creating "BBQ Chicken (12 inches)" as its own item - and no item-by-size price matrix for modifiers is documented. https://getquantic.com/support/customer-product/portal/ · retrieved 2026-08-03

B
Unknown

menu-pricing-fractional-placement differentiator

Not scored by this record.

Unknown

menu-pricing-half-and-half-rule differentiator

Not scored by this record.

Yes

menu-pricing-topping-quantity-tiers

Modifier groups carry a Pre/Post Modifier tab: "You also have the option to overwrite the price at the Modifier group level. Example: Extra Mustard can have a fixed price, or the price can be a multiplier." The documented prefixes and suffixes are No, Light, Extra and On the side, applied to the modifier rather than by adding it twice. The pizza-builder guide shows the same tab holding per-row multiplier factors (whole toppings 1, right-half toppings 0.5), confirming the multiplier field is configurable per pre/post row. https://getquantic.com/support/customer-product/portal/ · retrieved 2026-08-03

B
Unknown

menu-pricing-size-style-matrix differentiator

Not scored by this record.

Unknown

menu-pricing-included-allowance differentiator

Not scored by this record.

Unknown

menu-pricing-combos

Not scored by this record.

Unknown

menu-pricing-upsell-prompts differentiator

Not scored by this record.

Unknown

menu-pricing-86-propagation

Not scored by this record.

Unknown

menu-pricing-countdown-auto-86 differentiator

Not scored by this record.

Unknown

menu-pricing-dayparting

Not scored by this record.

Unknown

menu-pricing-channel-price-books

Not scored by this record.

Unknown

menu-pricing-dual-pricing differentiator

Not scored by this record.

Unknown

menu-pricing-allergen-nutrition

Not scored by this record.

Unknown

menu-pricing-recipe-linkage differentiator

Not scored by this record.

Unknown

menu-pricing-3p-menu-push

Not scored by this record.

Unknown

menu-pricing-dynamic-pricing

Not scored by this record.

Payments & money movement

Unknown

payments-processor-choice differentiator

Not scored by this record.

Unknown

payments-published-rates differentiator

Not scored by this record.

Unknown

payments-dual-pricing differentiator

Not scored by this record.

Unknown

payments-surcharge-guardrails differentiator

Not scored by this record.

Partial

payments-emv-nfc

Every card reader on the vendor's hardware certification matrix is listed as "EMV, NFC, Magstripe" - PAX A920 Pro/A800/A80/A35, Dejavoo P1/P8/P17, Magtek iDynamo 6, Lane 3600 and Valor VP350/VP800, each with named processors (TSYS Sierra/Transit, Rapid Connect, Elavon, Omaha, CardConnect). So EMV chip and NFC contactless are certified on all first-party terminals. Shortfall: Apple Pay and Google Pay are named nowhere in the corpus - not on the matrix, not on the ecommerce marketing page, and the taking-payments POS guide describes only "swipe the card on the payment terminal" with cash/credit/debit tenders - so the wallet limb of the claim is unevidenced. https://getquantic.com/hardware-compatibility/ · retrieved 2026-08-04

B
Unknown

payments-softpos-tap-to-pay differentiator

Not scored by this record.

Unknown

payments-pay-at-table

Not scored by this record.

Unknown

payments-qr-guest-pay differentiator

Not scored by this record.

Unknown

payments-tip-adjust

Not scored by this record.

Unknown

payments-tip-pooling differentiator

Not scored by this record.

Unknown

payments-offline-store-and-forward differentiator

Not scored by this record.

Unknown

payments-offline-decline-liability differentiator

Not scored by this record.

Partial

payments-gift-cards

First-party Metis gift cards: predefined-value or Open (custom-value) gift card items created in the catalog, issued, reloaded and balance-checked from the POS ("the remaining balance in the gift card is $58.15"), redeemed as the Metis Gift Card tender, plus digital cards tied to a phone number with OTP redemption, and an "Enable Metis gift payment gateway for eCommerce" setting that carries redemption into the online-ordering portal. Shortfall: nothing states a card is redeemable at every location in a group - the docs say "participating store" - and the sibling coupon feature is explicitly single-location ("the coupon will only be redeemable at the location where it was created"). https://getquantic.com/support/gift-card/ · retrieved 2026-08-03

B
Unknown

payments-house-accounts

Not scored by this record.

Unknown

payments-split-tender

Not scored by this record.

Partial

payments-refund-void-controls

Discrete privileges exist per role and per employee - Allow Void, Allow Comp, Allow Discount, Refund Access, Cash Drawer Access, Enable Cart Item Change Price - and the void guide states "manager permission might be needed to void items in case you don't have sufficient permissions to act". Voids and comps require a typed or predefined reason code, and the backend Discount report lists Ref#, employee, Manager, type, code, applied-on and reason. Shortfall: only the discount and comp report names an approving manager; no approver attribution is documented for voids, refunds or no-sales, and no immutable or tamper-evident audit log is described. https://getquantic.com/support/manager/ · retrieved 2026-08-03

B
Unknown

payments-chargeback-tooling differentiator

Not scored by this record.

Unknown

payments-card-on-file differentiator

Not scored by this record.

Unknown

payments-payout-timing differentiator

Not scored by this record.

Unknown

payments-p2pe-pci4

Not scored by this record.

Kitchen & production

Yes

kitchen-station-routing

Category and subcategory setup in the backend portal carries the routing fields directly: "Now select the Printer, KDS, and Course that you want to associate this category with." The printer-setup guide adds the item-level path (Catalog > item > Assignment tab > Printer field) and the category-level equivalent (Catalog > Categories > Assignment > Printer), plus Assign Terminal and Assign Service Area on the printer itself, and warns to confirm "you have assigned a kitchen printer to the item or category" before ordering. The online-order printing guide documents terminal-level versus item-level routing for online orders specifically. All of this is done by the merchant in the location's own backend portal, with no vendor ticket involved. https://getquantic.com/support/customer-product/portal/ · retrieved 2026-08-04

B
Partial

kitchen-expo-consolidation

KDS toggles between Kitchen Display and Expo Display per station. On the kitchen screen a cook checks items off and the Bump button "will allow the Chef to send the entire ticket to the Expo screen"; "the completed items from the kitchen will go to the Expo screen", where the footer shows items completed versus total and a Done button marks the ticket completely done. Shortfall: the docs never state that items from two or more prep stations are merged into a single Expo order view, nor that Done is gated on every contributing station having bumped - station handling is described only as choosing which station's KDS to view. https://getquantic.com/support/multiple-screen-options-kds/ · retrieved 2026-08-03

B
Unknown

kitchen-course-firing differentiator

Not scored by this record.

Unknown

kitchen-prep-time-pacing differentiator

Not scored by this record.

Unknown

kitchen-order-throttling differentiator

Not scored by this record.

Unknown

kitchen-channel-pause-propagation differentiator

Not scored by this record.

Unknown

kitchen-order-ready-callback differentiator

Not scored by this record.

Yes

kitchen-bump-bar-hardware

The Hardware Certification matrix has a dedicated Bump Bar section naming a supported model with connectivity and platform: "Logic Controls KB9000 Bump Bar - USB - Android", alongside the certified KDS units (Microtouch IC-156P-AA2, Hanasis IPC-P240W, Logic Controls Pro Panel 21.5-A). Bump-bar support is documented with a named model; the single listed model is Android-only. https://getquantic.com/hardware-compatibility/ · retrieved 2026-08-03

B
Unknown

kitchen-all-day-counts

Not scored by this record.

Unknown

kitchen-sla-alerts

Not scored by this record.

Unknown

kitchen-printer-fallback differentiator

Not scored by this record.

Unknown

kitchen-offline-operation differentiator

Not scored by this record.

Unknown

kitchen-item-build-screens differentiator

Not scored by this record.

Unknown

kitchen-pizza-fractional-display differentiator

Not scored by this record.

Unknown

kitchen-recall-refire

Not scored by this record.

Unknown

kitchen-order-modification-alerts differentiator

Not scored by this record.

Unknown

kitchen-guest-ready-notification differentiator

Not scored by this record.

Unknown

kitchen-waste-logging

Not scored by this record.

Unknown

kitchen-speed-of-service-reporting

Not scored by this record.

Unknown

kitchen-prep-forecasting

Not scored by this record.

Delivery, dispatch & third-party channels

Partial

delivery-driver-roster

The delivery guide has drivers as selectable entities on the POS - "Click Delivery Orders from the bottom, choose the driver and then click Assign" - with a pending-deliveries view and a per-driver Delivery Driver Sales Report under Reports, and employees (drivers included) clock in and out at the POS per the employee clock-in guide. Shortfall: no assignment-state lifecycle is documented - nothing marks a driver in-store, on-run or returning - and the only per-driver reporting is the sales report, not a run history, so the first-class driver-module limbs of the claim are not evidenced. https://getquantic.com/support/delivery-qs/ · retrieved 2026-08-04

B
Partial

delivery-dispatch-board

Delivery is a service area with its own queue: "Click the Delivery tab to see the pending deliveries", drivers are assigned from Delivery Orders ("choose the driver and then click Assign"), and a Delivery Driver Sales Report exists. Shortfall: no multi-order run batching is documented - assignment is described one order at a time - and the screen is not described as showing driver availability state or elapsed time per order. https://getquantic.com/support/delivery-qs/ · retrieved 2026-08-03

B
Unknown

delivery-route-map differentiator

Not scored by this record.

Unknown

delivery-driver-tracking differentiator

Not scored by this record.

Unknown

delivery-zones-polygon differentiator

Not scored by this record.

Unknown

delivery-zone-pricing

Checked the delivery guide (getquantic.com/support/delivery-qs/), the service-area configuration section of the portal guide (Extra Charge List, gratuity, tax classes per service area) and the eCommerce Express module guide. The only delivery-area control documented is a single distance: Configuration > Core POS > Basic Configuration > "Delivery location radius... set the distance that how far you will deliver", matched by the POS privilege "Allow User to Delivery Out of Delivery Range". No zone object, per-zone fee, per-zone order minimum or per-zone promise time appears on any page read, and delivery fees appear only as a service-area-level Extra Charge List. Suggestive, but those pages are how-tos rather than an enumeration of the delivery configuration surface, so unresolved rather than absent.

F
Unknown

delivery-address-validation

Not scored by this record.

Unknown

delivery-driver-comp differentiator

Not scored by this record.

Unknown

delivery-cash-reconcile

Not scored by this record.

Unknown

delivery-daas-dispatch

Not scored by this record.

Unknown

delivery-daas-fallback differentiator

Not scored by this record.

Unknown

delivery-3p-direct-integration differentiator

Not scored by this record.

Unknown

delivery-3p-injection

Not scored by this record.

Unknown

delivery-menu-push

Not scored by this record.

Unknown

delivery-86-sync

Not scored by this record.

Unknown

delivery-store-pause

Not scored by this record.

Unknown

delivery-3p-reconciliation differentiator

Not scored by this record.

Unknown

delivery-injection-error-visibility differentiator

Not scored by this record.

Unknown

delivery-tracking-page

Not scored by this record.

Unknown

delivery-promise-time differentiator

Not scored by this record.

Unknown

delivery-offline-behavior

Not scored by this record.

Digital ordering & guest-facing channels

Partial

digital-first-party-web

First-party web ordering is documented end to end: eCommerce Express is Quantic's own module, guests choose "Main Dining, Online Delivery, or Online Pickup", and "the orders placed on your eCommerce website will be notified with a sound on the POS" with picked-up and delivered orders marked back on the POS; eCommerce Enterprise adds a site builder with banners, pages, logo enable/disable and business-hours configuration. Shortfall: hosting on the restaurant's own domain is never documented - the Enterprise guide covers logo and layout but no custom-domain setup - and commission-free cannot be confirmed because the vendor publishes no pricing at all; neither the support corpus nor the /ecommerce marketing page states a per-order fee or its absence. https://getquantic.com/support/ecommerce-express/ · retrieved 2026-08-04

B
Yes

digital-menu-single-source

One catalog record drives both channels: every super category, category, sub-category, item and modifier has an Online Ordering tab with an Enable Web switch, Web Name, Web Price and Web Description, plus an Inherit Properties tab where "the item will inherit the item price as web price, the item name as web name, and the item description as web description" unless overridden. The bulk Price Editor updates Price and Web Price together, and the eCommerce Express guide confirms site orders land in the same POS ("Manage your online orders from the integrated POS"). No separate digital menu build is documented. https://getquantic.com/support/customer-product/portal/ · retrieved 2026-08-03

B
Unknown

digital-native-app differentiator

Not scored by this record.

Partial

digital-account-saved-payment

Guests log in to the eCommerce Express portal with an email and password and get a profile: edit name, phone and alternate email, add billing and shipping addresses, change password, view reward points, and a Previous Orders list showing date, order number, total and order type with a Track link. Shortfall: no saved or tokenised payment method is documented on the guest profile - the checkout guide has the guest "enter the card details to pay for the order", and an unsigned-in guest re-keys name, email and mobile - and Previous Orders is described as view-and-track only, with no one-tap reorder. https://getquantic.com/support/ecommerce-express/ · retrieved 2026-08-03

B
Unknown

digital-upsell-engine differentiator

Not scored by this record.

Unknown

digital-scheduled-pacing

Not scored by this record.

Unknown

digital-fulfillment-modes

Not scored by this record.

Unknown

digital-qr-table

Not scored by this record.

Unknown

digital-kiosk differentiator

Not scored by this record.

Unknown

digital-group-ordering

Not scored by this record.

Unknown

digital-catering-portal differentiator

Not scored by this record.

Unknown

digital-voice-ai-phone differentiator

Not scored by this record.

Unknown

digital-drivethru-ai

Not scored by this record.

Unknown

digital-sms-ordering

Not scored by this record.

Unknown

digital-google-order differentiator

Not scored by this record.

Unknown

digital-apple-business-connect

Not scored by this record.

Unknown

digital-loyalty-attach

Not scored by this record.

Unknown

digital-subscriptions

Not scored by this record.

Unknown

digital-promo-parity

Not scored by this record.

Unknown

digital-guest-data-ownership differentiator

Not scored by this record.

Unknown

digital-checkout-pci-sca

Not scored by this record.

Unknown

digital-surcharge-transparency differentiator

Not scored by this record.

Guest data, loyalty & marketing

Partial

guest-loyalty-unified-profile

A single customer record carries the loyalty balance and "the customers will now earn the points according to the set accrual rate for both Online and POS orders"; at the POS a customer must be attached to the order before points can be redeemed, and the backend Customers section is searchable by name, phone or email. Shortfall: no dedup or merge behaviour is documented - nothing states that a POS-created customer and a self-registered eCommerce account matching on phone or email are automatically merged - and kiosk-originated identity is not addressed at all. https://getquantic.com/support/setup-loyalty/ · retrieved 2026-08-03

B
Unknown

guest-loyalty-thirdparty-identity-attach differentiator

Not scored by this record.

Partial

guest-loyalty-accrual-models

The loyalty setup guide enumerates the entire configuration surface: program name, Conversion Rate ("If we want the customer to be able to redeem 10 points for 1 dollar, the value of conversion will be $0.1"), Accrual Rate ("If we want the customer to get 2 points for every dollar spent, the accrual rate will be $0.5"), Accrual Target (minimum points before redemption) and Sign up Bonus. That is one accrual model - points per dollar spent - configured natively. Shortfall: the claim requires at least two of points-per-dollar, visit/punch-count and spend-tier, and neither a visit/punch counter nor a spend-tier structure appears anywhere in the enumerated fields. https://getquantic.com/support/setup-loyalty/ · retrieved 2026-08-04

B
Unknown

guest-loyalty-tiers differentiator

Not scored by this record.

Unknown

guest-loyalty-offline-behavior differentiator

Not scored by this record.

Unknown

guest-loyalty-offer-stacking-rules differentiator

Not scored by this record.

Unknown

guest-loyalty-targeted-offers differentiator

Not scored by this record.

Unknown

guest-loyalty-rfm-segmentation differentiator

Not scored by this record.

Unknown

guest-loyalty-lifecycle-automation

Read the Loyalty setup guide (getquantic.com/support/setup-loyalty/), the eCommerce Express loyalty and customer-management sections, the portal coupon section and the promotions guide. The loyalty module exposes only Name of the Reward Program, Conversion Rate, Accrual Rate, Accrual Target and a Sign up Bonus; coupons are created manually and then downloaded, emailed or texted to a customer one at a time; promotions are date-and-time price rules on items. No birthday, first-visit or lapsed win-back trigger and no always-on campaign object appears on any page read, and the support site's page sitemap lists no marketing-automation documentation. Unresolved rather than absent.

F
Unknown

guest-loyalty-native-email-sms differentiator

Not scored by this record.

Unknown

guest-loyalty-consent-management

Not scored by this record.

Unknown

guest-loyalty-10dlc-registration

Not scored by this record.

Unknown

guest-loyalty-campaign-attribution differentiator

Not scored by this record.

Unknown

guest-loyalty-data-export-portability differentiator

Not scored by this record.

Unknown

guest-loyalty-review-capture-routing differentiator

Not scored by this record.

Unknown

guest-loyalty-referral-program

Not scored by this record.

Unknown

guest-loyalty-wallet-pass differentiator

Not scored by this record.

Unknown

guest-loyalty-privacy-rights-tooling

Not scored by this record.

Unknown

guest-loyalty-redemption-fraud-controls

Not scored by this record.

Unknown

guest-loyalty-ai-offer-recommendation differentiator

Not scored by this record.

Unknown

guest-loyalty-stored-value-gift

Not scored by this record.

Labor & workforce

Yes

labor-clock-in-at-pos

A dedicated clock-in/out guide covers the whole flow on the POS terminal itself: clock icon on the login screen, "Enter the correct pin on the Clock In/ClockOut screen", role selection for multi-role employees, Clock In Now / Clock Out Now, an optional opening bank amount prompt at clock-in, printable shift summary, and enforced clocking ("Forcing the clock in will ensure that the employee is not able to log in until they are clocked into the system"). Hours feed the backend payroll report ("the working hours, along with the hourly pay rate, provide you with a detailed payroll report"). No separate time-clock hardware appears anywhere in the flow. https://getquantic.com/support/customer-product/pos/employee-clock-in-clock-out-pos/ · retrieved 2026-08-04

B
Unknown

labor-photo-punch-verification differentiator

Not scored by this record.

Unknown

labor-offline-time-punch differentiator

Not scored by this record.

Yes

labor-granular-rbac

Access Control > Roles creates named roles per department, each with an individually checkable privilege list, and "Quantic's back-end portal also allows you to assign special privileges to any staff member" through Access Management on the employee record. The published privilege reference is per discrete action rather than tiered: Allow Void, Allow Comp, Allow Discount, Refund Access, Allow Item 86, Cash Drawer Access, Enable Cash Drawer, Enable Item Price Change, Enable Sales Summary View Report, Hide Reports Section On Left Menu For Employees, Show Reports, Enable Configuration Editing, Allow User to Modify Drawer After Close, and dozens more. Roles and privileges live in each location's own backend portal, so grants are per location. https://getquantic.com/support/manager/ · retrieved 2026-08-03

B
Partial

labor-manager-override-audit

The backend Discount report attributes each discount or comp to both the employee who took the order and a named Manager, with Ref#, date and time, amount, type, code, applied-on and reason, exportable to PDF or Excel over a chosen date range; voids and comps require a reason code and surface in the Employee Sales Summary as void count and void value. Shortfall: approver attribution is documented only for discounts and comps - no manager or approver field is described for voids, refunds or drawer overrides - and nothing describes the trail as immutable or tamper-evident. https://getquantic.com/support/detailed-reporting-owner/ · retrieved 2026-08-03

B
Unknown

labor-native-scheduling differentiator

Not scored by this record.

Unknown

labor-demand-labor-forecast differentiator

Not scored by this record.

Unknown

labor-realtime-labor-percent differentiator

Not scored by this record.

Unknown

labor-overtime-prevention differentiator

Not scored by this record.

Unknown

labor-break-compliance-by-state differentiator

Not scored by this record.

Unknown

labor-minor-labor-rules

Not scored by this record.

Unknown

labor-tip-pooling-rules

Not scored by this record.

Unknown

labor-tip-distribution-audit-trail

Not scored by this record.

Unknown

labor-qualified-tips-w2-reporting differentiator

Not scored by this record.

Unknown

labor-native-payroll differentiator

Not scored by this record.

Unknown

labor-payroll-export-formats

Not scored by this record.

Unknown

labor-shift-swap-workflow differentiator

Not scored by this record.

Unknown

labor-server-performance-metrics differentiator

Not scored by this record.

Inventory, purchasing & cost control

No

inventory-recipe-bom-costing

Quantic's inventory model is enumerated in three first-party places and is item-level stock in every one. The portal inventory guide is the whole mechanism: tick "Track Inventory" on a catalog item and "Enter the item's inventory count in the QTY (in hand) field". The retail inventory guide adds only stock list, add/update stock, purchase orders and receiving. The vendor's own Inventory Module write-up lists the complete feature set as barcode scan-to-receive, per-item enable/disable of tracking, negative-stock blocking, "Update the cost of goods and sales prices directly", and label printing. Cost of goods is therefore a field on the sellable item, not a computed plate cost. No recipe, ingredient, sub-recipe/prep-item or bill-of-materials object appears anywhere in the support corpus, and the sitemap contains no inventory or recipe-costing page beyond these. There is nothing for a plate cost to roll up from, so the multi-level requirement fails outright. https://getquantic.com/support/customer-product/pos/how-to-track-inventory-in-portal/ · retrieved 2026-08-04

B
Partial

inventory-unit-conversion-yields

The item Inventory tab stores Unit ("select the unit to measure the item, for example, number, kg"), Item Size, Item Size Unit, Is Packet ("check this box if an item has been added as a carat or bundle") and Packet Size ("how many pieces are in one carat or bundle"), plus COG, Margin%, reorder point and vendor - a purchase-pack to piece conversion. Shortfall: there is no separate recipe unit and no explicit conversion factor between purchase, recipe and count units, and no yield or waste percentage for raw-to-usable conversion appears anywhere in the portal inventory or purchase-order documentation. https://getquantic.com/support/customer-product/portal/ · retrieved 2026-08-03

B
Unknown

inventory-theoretical-vs-actual differentiator

Not scored by this record.

Unknown

inventory-realtime-depletion differentiator

Not scored by this record.

Unknown

inventory-86-auto-sync differentiator

Not scored by this record.

Unknown

inventory-count-modes

Read the portal Inventory Management section (vendors, manufacturers, Add Stock, purchase orders including negative/reverse POs, receiving with QTY Received, stock-status/category/status filters, CSV and PDF export), the item-level Track Inventory tab, the master-to-child inventory push guide and the retail inventory management page. Every documented route to change an on-hand quantity is a manual QTY (in hand) edit or a received PO; no physical inventory session, spot count, scheduled cycle count or count-variance history is described on any page read. Not sufficient to assert absence, so unresolved.

F
Unknown

inventory-mobile-count-offline

Not scored by this record.

Unknown

inventory-vendor-catalogs-edi differentiator

Not scored by this record.

Unknown

inventory-invoice-ocr differentiator

Not scored by this record.

Unknown

inventory-price-change-alerts differentiator

Not scored by this record.

Unknown

inventory-par-auto-suggest differentiator

Not scored by this record.

Unknown

inventory-waste-logging

Not scored by this record.

Unknown

inventory-shelf-life-expiry

Not scored by this record.

Unknown

inventory-bar-partial-bottle

Not scored by this record.

Unknown

inventory-cogs-gl-export

Not scored by this record.

Unknown

inventory-native-not-partner differentiator

Not scored by this record.

Unknown

inventory-menu-margin-linkage differentiator

Not scored by this record.

Reporting, BI & data access

Partial

reporting-realtime-dashboard

Quantic Analytics is a real product with its own guide: same credentials as the POS, biometric login, and a day dashboard of "Gross Sale - This is the total sales in a day (excludes discounts or refunds)", cash/credit split, discounts, refunds, taxes, tips, guest count and average sale per order, with a Yesterday tab and a custom-date picker. Two named shortfalls. First, platform: the guide and the App Store listing (METISPRO CORP, id1609656951, v1.2.0) cover iPhone and Apple Watch only - watchOS 6.1+, iOS 15.1+ - and no browser dashboard exists; the backend portal's reporting guide is period and EOD reports (sales summary, payroll, Product Mix, tip, discount, hourly sales), not a live dashboard, so the browser half of the claim is met only by run-on-demand reports. Second, latency: neither the guide nor the product page states a refresh interval, and the app's own release notes describe a manual "Shake to Refresh" gesture rather than streaming updates. "Real-time insights" appears only on the marketing product page, which is not evidence of a within-minutes figure. https://getquantic.com/support/customer-product/quick-set-up-login/ · retrieved 2026-08-04

B
Yes

reporting-eod-closeout

EOD 2.0 / Sales Summary is one document combining Sales and Tax Summary (net sales, discount/comp, total guests, total checks, total revenue), Gross Sales and Net Sales by Super Category, Taxes, Net Sales by Revenue Centers, Transactions by Tender Types ("cash, credit, EBT, GPay, Gift card, coupon"), Cash Drawers, and Cash Management where "Cash Deposits... refers to Opening Till + Cash Received + Pay In - Pay Out - Tip"; the Cash Drawer report adds Expected Closeout Cash against Actual Closeout Cash with Over and Under. The report day is set by a configurable Restaurant Report Start Time. Refund totals appear on the employee sales report rather than inside the EOD 2.0 breakdown. https://getquantic.com/support/customer-product/pos/report-management/ · retrieved 2026-08-03

B
Partial

reporting-pmix-modifier-level

The Product Mix report is filterable "as per Products, Category, Super Category, Modifiers, and Modifier Groups and Product with Modifiers" and shows item category, item name, quantity sold, gross sales, discounts and comps, net sales, tax and total sales; the "Product with Modifiers" view reports the item-plus-modifier combination sold in a date range. Shortfall: the documented filters are service area (revenue center) and terminal over a date range - no daypart or time-of-day slice of PMIX is described. Hourly detail exists only in the separate Hourly Sales report, which is item-level and carries no modifier breakout. https://getquantic.com/support/detailed-reporting-owner/ · retrieved 2026-08-03

B
Unknown

reporting-comps-voids-audit

Not scored by this record.

Unknown

reporting-cash-over-short

Not scored by this record.

Unknown

reporting-labor-productivity

Not scored by this record.

Unknown

reporting-server-scorecards differentiator

Not scored by this record.

Unknown

reporting-channel-profitability differentiator

Not scored by this record.

Unknown

reporting-scheduled-delivery

Not scored by this record.

Unknown

reporting-public-api differentiator

Not scored by this record.

Unknown

reporting-webhooks differentiator

Not scored by this record.

Unknown

reporting-api-not-upcharged differentiator

Not scored by this record.

Unknown

reporting-tier-paywall differentiator

Not scored by this record.

Unknown

reporting-history-retention differentiator

Not scored by this record.

Unknown

reporting-anomaly-alerts differentiator

Not scored by this record.

Unknown

reporting-nl-query

Not scored by this record.

Unknown

reporting-guest-cohorts differentiator

Not scored by this record.

Unknown

reporting-sales-forecast differentiator

Not scored by this record.

Unknown

reporting-tip-tax-compliance

Not scored by this record.

Multi-location, franchise & enterprise governance

Partial

multi-location-org-hierarchy

A two-level master and child structure is documented as a first-class object: catalog and inventory push from a master location to selected child locations ("select the child locations from the list and click Save"), "the child location's item-level inventory will be visible at the master location", and one username reaches multiple locations at POS, KDS and Analytics login. Shortfall: only master and child are named - no intermediate region or group tier is documented - and permissions are administered inside each location's own backend portal rather than scoped to a hierarchy node. https://getquantic.com/support/customer-product/portal/ · retrieved 2026-08-03

B
Partial

multi-location-central-menu-publish

Enterprise Data Management publishes from the master portal: "at the catalog/menu section, select the Super Categories or Categories that need to be pushed to the other locations. Then click on the chain symbol to select which locations the data will be pushed to", confirmed per item with an "Item has been successfully pushed to the child location" message. Shortfall: the guide instructs the operator to "repeat the process for the categories, items, modifier groups, and modifiers", so a menu is not published in a single action, and no publish history, version record or who-and-when audit of a push is documented. https://getquantic.com/support/customer-product/portal/ · retrieved 2026-08-03

B
Partial

multi-location-price-zones

An item record carries more than one price without duplication: Sale Price plus a separate Web Price (with Copy to Web Price), both editable in bulk from the Price Editor by set-to, by increase or decrease of a fixed amount, or by percent; time variation comes from Promotion Rules (start and end date, start and end time, Repeat, PCT or AMT, and the +, - and = operators) and from meal-period-scoped items and categories. Shortfall: there is no price tier or zone scoped to a group of locations - the documented multi-location mechanism is pushing catalog records from the master to selected child locations, after which each location's prices are maintained in its own portal. https://getquantic.com/support/customer-product/portal/ · retrieved 2026-08-03

B
Unknown

multi-location-consolidated-reporting

Not scored by this record.

Unknown

multi-location-cross-location-giftcard

Not scored by this record.

Unknown

multi-location-cross-location-loyalty

Not scored by this record.

Unknown

multi-location-multi-brand differentiator

Not scored by this record.

Unknown

multi-location-multi-tax-jurisdiction

Not scored by this record.

Unknown

multi-location-central-labor-policy

Not scored by this record.

Hardware & physical footprint

Unknown

hardware-commodity-devices differentiator

Not scored by this record.

Partial

hardware-os-platforms

First-party statement names iOS and Android as the client platforms; no minimum OS versions or device specs are published. https://myquantic.com/ · retrieved 2026-08-01

B
Unknown

hardware-handheld-purpose-built

Not scored by this record.

Unknown

hardware-handheld-battery-swap differentiator

Not scored by this record.

Unknown

hardware-handheld-lte

Not scored by this record.

Partial

hardware-offline-mode

Offline behaviour is explicitly published: "Quantic POS allows you to continue with cash transactions. However, until the network is back online, please be advised that you will not be able to process credit card transactions or see past transactions", with a black "The POS Station is offline and unable to sync" banner and resync on reconnect ("once the POS terminals are back online, they will resume syncing with one another and the cloud as well"). Shortfall: the published degradation list covers card processing and transaction history only - kitchen printing and KDS routing while offline are not addressed, and loyalty lookup and refunds offline are not mentioned. https://getquantic.com/support/restaurant/full-service/ · retrieved 2026-08-03

B
Yes

hardware-kds

First-party KDS documented as a product, not an integration: Kitchen and Expo display modes, touch input ("the chef can tap the checkbox next to it"), Bump and Recall buttons ("You can recall and reprocess the bumped orders by clicking the Recall button"), Auto Bump, coursing and positioning shown on tickets via Show Course / Show Position settings, and header colour escalation by elapsed time since the item was sent to the kitchen. Station routing is merchant-configured in the portal (category setup: "select the Printer, KDS, and Course that you want to associate this category with"). The hardware matrix certifies three KDS units plus the Logic Controls KB9000 bump bar (USB, Android), and the vendor's online store sells KDS units outright. https://getquantic.com/support/multiple-screen-options-kds/ · retrieved 2026-08-04

B
Unknown

hardware-kiosk differentiator

Not scored by this record.

Unknown

hardware-drive-thru

Not scored by this record.

Unknown

hardware-printer-compatibility

Not scored by this record.

Unknown

hardware-peripherals

Not scored by this record.

Unknown

hardware-p2pe-terminal

Not scored by this record.

Unknown

hardware-tap-to-phone differentiator

Not scored by this record.

Unknown

hardware-pricing-transparency differentiator

Not scored by this record.

Unknown

hardware-ownership-vs-lease differentiator

Not scored by this record.

Unknown

hardware-usable-after-churn differentiator

Not scored by this record.

Unknown

hardware-rma-sla differentiator

Not scored by this record.

Unknown

hardware-byod

Not scored by this record.

Unknown

hardware-remote-device-management differentiator

Not scored by this record.

Unknown

hardware-selfpour-scales

Not scored by this record.

Unknown

hardware-callerid-integration

Not scored by this record.

Integrations, API & extensibility

Unknown

extensibility-public-api-docs

No public developer portal found; the marketing domain was unreachable over validated TLS.

F
Unknown

extensibility-api-access-cost differentiator

Not scored by this record.

Unknown

extensibility-free-sandbox differentiator

Not scored by this record.

Unknown

extensibility-oauth-partner-apps

Looked for a developer portal on getquantic.com: the full page sitemap (getquantic.com/page-sitemap.xml) contains no developer, API or reference page, and the Integrations section carries only three partner setup guides - QuickBooks Online, Chowly and DTiQ. The only auth mechanism visible in those guides is a static shared secret pasted into a module ("you may be prompted to provide the API key" in the Chowly setup) plus a per-module webhook URL; no authorization-code flow, scopes, consent screen or revocation UI is described. That is evidence about one partner's setup rather than a published auth model, so the cell stays unknown.

F
Unknown

extensibility-webhooks-push

The word webhook appears on getquantic.com only as a per-module setup tab inside the three integration guides (Chowly, QuickBooks, DTiQ), and it points inbound: "go to the Webhook tab, copy the URL and forward it to Chowly to get the setup completed" - a Quantic-hosted endpoint the partner posts to. No outbound event catalogue (order created, modified, paid, voided, refunded), no subscription management and no delivery or retry semantics are published, and the site's page sitemap contains no developer portal. Unresolved rather than absent.

F
Unknown

extensibility-webhook-reliability differentiator

Not scored by this record.

Unknown

extensibility-order-injection-api

Not scored by this record.

Unknown

extensibility-menu-write-api differentiator

Not scored by this record.

Unknown

extensibility-doordash-preferred differentiator

Not scored by this record.

Unknown

extensibility-first-party-delivery-integrations differentiator

Not scored by this record.

Unknown

extensibility-middleware-compatibility

Not scored by this record.

Unknown

extensibility-accounting-connectors

Not scored by this record.

Unknown

extensibility-payroll-export

Not scored by this record.

Unknown

extensibility-app-marketplace

Not scored by this record.

Unknown

extensibility-headless-embedded

Not scored by this record.

Unknown

extensibility-data-portability-exit differentiator

Not scored by this record.

Reliability, offline & operations

Partial

reliability-offline-order-entry

Order entry survives an outage: "Quantic POS can be used when it is offline or not connected to the internet, though the data will only be synced when it gets reconnected to the internet", and the full-service guide confirms cash transactions continue while credit card transactions and past-transaction lookup do not. Shortfall: neither page states that ticket routing to the kitchen or check and receipt printing continues while the WAN is down - only order entry and cash tender are described - so the routing and printing half of the claim is unevidenced. https://getquantic.com/support/customer-product/pos/ · retrieved 2026-08-03

B
Unknown

reliability-offline-card-auth differentiator

Not scored by this record.

Unknown

reliability-offline-decline-liability differentiator

Not scored by this record.

Unknown

reliability-lan-degraded-multi-terminal differentiator

Not scored by this record.

Unknown

reliability-local-transaction-engine differentiator

Not scored by this record.

Unknown

reliability-offline-kds-printing

Checked the KDS documentation (getquantic.com/support/customer-product/kds-login-screen/ and the Multiple Screen Options page), the printer setup guide, the online-order printing guide and the offline section of the full-service guide. The KDS pages cover only login, multi-location selection, ticket layout, bump and recall, and screen settings; the offline section names cash-only operation, no card processing and no past transactions, and says nothing about kitchen tickets or KDS behaviour during an outage. Printers are LAN-attached and assigned per terminal, which suggests local routing but does not document it. Unresolved.

F
Unknown

reliability-printer-fallback

Read the printer setup guide (getquantic.com/support/customer-product/pos/printer-setup/) in full plus the online-order printing guide. Printers are added per POS, given a Group name ("this helps in grouping the related printers with the same group name"), assigned to terminals, service areas and items or categories, and carry a connected indicator, an IP field that shows red when wrong, a Demo Print test and a Print Unassigned Items switch; online orders can be redirected to one common kitchen printer. Nothing describes automatic failover to a backup printer or KDS station when a configured printer is unreachable, and no alerting on print failure is documented. Not sufficient to assert absence.

F
Unknown

reliability-sync-conflict-handling

Not scored by this record.

Unknown

reliability-offline-feature-matrix

Not scored by this record.

Unknown

reliability-public-status-page

Not scored by this record.

Unknown

reliability-247-live-support

Not scored by this record.

Unknown

reliability-onsite-install differentiator

Not scored by this record.

Unknown

reliability-menu-build-service differentiator

Not scored by this record.

Unknown

reliability-hardware-replacement-sla

Not scored by this record.

Unknown

reliability-pci-dss-4-attestation

Not scored by this record.

Unknown

reliability-mfa-role-based-access

Not scored by this record.

Unknown

reliability-self-serve-training

Not scored by this record.

Unknown

reliability-failover-terminal-role differentiator

Not scored by this record.

Unknown

reliability-cellular-backup

Not scored by this record.

Commercial, compliance & data ownership

Unknown

commercial-month-to-month-contract differentiator

Not scored by this record.

Unknown

commercial-no-early-termination-fee differentiator

Not scored by this record.

No

commercial-autorenew-terms-published

The claim is about publication, and Quantic publishes no service agreement to read. The only legal document linked from the site footer is this Terms & Conditions page, and it is website-use boilerplate: cookie usage, IP licensing, hyperlinking rules, content-liability disclaimers, use restrictions. It contains no initial term, no renewal term, no notice window and no termination clause. The full page sitemap carries no MSA, subscription agreement or merchant agreement, and /pricing 404s. The homepage instead makes an unquantified marketing assertion - "We prioritize your business by avoiding binding contracts and hidden fees" - which names no term and no notice period and is not a contract document. So the renewal and cancellation-notice terms are not diligenceable before signing. https://getquantic.com/terms-conditions/ · retrieved 2026-08-04

C
Unknown

commercial-processing-not-bundled differentiator

Not scored by this record.

Unknown

commercial-interchange-plus-published differentiator

Not scored by this record.

Unknown

commercial-rate-increase-clause differentiator

Not scored by this record.

Unknown

commercial-pricing-published

Pricing page could not be retrieved (TLS certificate mismatch on quanticpos.com); no figures obtained, and we cannot assert the vendor fails to publish them.

F
Unknown

commercial-module-unbundling differentiator

Not scored by this record.

Yes

commercial-hardware-purchase-outright

Quantic's support hub links an Online Store at store.metispro.com, and it is a real priced catalogue that serves prices to an anonymous fetch with no login. KDS category: Logic Controls Pro Panel 21.5-A $1023.00, KDS Counter Stand $699.00, KDS Floor Stand $899.00, plus $645.70, $715.00, $192.50 and $60.50 line items. POS Bundles > Android POS Terminal: iMin Swan 1 Pro $845.70, and further bundles at $917.40, $826.60, $746.90. Printers > Kitchen Printers: $473.00. Categories also cover payment terminals (Dejavoo, Magtek, Pax, Valor), scanners, cash drawers, iOS enclosures, scales and caller ID. Everything transacts through a shopping cart with a running total; no lease, rental, financing or minimum-term language appears anywhere in the store. Graded C rather than B because this is a first-party sales catalogue, and note the store sits on the Metis Pro domain rather than getquantic.com - it is the store the vendor itself links to as its own. https://store.metispro.com/getproductlist/73AA8E74-EE3D-44FE-82C0-4407AFE9C916?q=quanticonlinestoreQzY5MDQ= · retrieved 2026-08-04

C
Unknown

commercial-hardware-not-locked differentiator

Not scored by this record.

Unknown

commercial-data-export-self-serve

Not scored by this record.

Unknown

commercial-export-customer-and-loyalty differentiator

Not scored by this record.

Unknown

commercial-post-termination-export-window differentiator

Not scored by this record.

Unknown

commercial-data-ownership-clause differentiator

Not scored by this record.

Unknown

commercial-pci-p2pe-tokenization

Not scored by this record.

Unknown

commercial-pci-dss-4-controls

Not scored by this record.

Unknown

commercial-privacy-dsar-tooling

Not scored by this record.

Unknown

commercial-wcag-kiosk-accessibility differentiator

Not scored by this record.

Unknown

commercial-dual-pricing-compliant differentiator

Not scored by this record.

Adversarial verification

An independent pass was instructed to refute this record, defaulting to downgrade when uncertain. It challenged 35 values — 0 upheld, 0 downgraded, 0 upgraded. This is published in full because a reader who can see which values were contested, on what evidence, and which way they moved has something no affiliate-funded comparison offers.

Capability claims

ClaimAs first scoredVerdictWhat the verifier found
order-capture-split-mergeunknown / F - placeholder rationale "No public documentation located during the 2026-08-01 research pass", meaning the cell was never examinedresolve-to-partialThe 2026-08-01 pass never reached the vendor's documentation because it only tried quanticpos.com, which still fails TLS (cert covers myquantic.com only). The live documentation is at getquantic.com/support. The split-check guide documents Split Evenly by N, Split by position, Merge back to one check, and moving individual items onto a new check. Partial, not yes: no dollar or percentage split and no cross-table merge is documented, and merge after partial payment is unaddressed. source
order-capture-scheduled-ordersunknown / F - placeholder rationale "No public documentation located during the 2026-08-01 research pass", meaning the cell was never examinedresolve-to-partialFound future-dated ordering on the eCommerce side only: an Order Time Interval per service area feeding a Pickup Date & Time selector at checkout. Nothing computes a fire time - the online-order printing guide prints online orders on receipt - so the make-queue half of the claim fails. source
menu-pricing-nested-modifiersunknown / F - placeholder rationale "No public documentation located during the 2026-08-01 research pass", meaning the cell was never examinedresolve-to-partialPortal guide documents Mod Forced with Min/Max Forced Count and Multi Select at the group-to-item association and at the group itself, but the whole menu model is item/category > modifier group > modifier. Three-level nesting is nowhere in the guide, so the depth requirement is unmet. source
menu-pricing-modifier-price-by-parent-sizeunknown / F - placeholder rationale "No public documentation located during the 2026-08-01 research pass", meaning the cell was never examinedresolve-to-partialPer-parent modifier price override is documented, including a percent-of-parent-price mode with a worked example. There is no size axis - the vendor's own pizza guide models sizes as separate items - so no matrix exists. source
menu-pricing-topping-quantity-tiersunknown / F - placeholder rationale "No public documentation located during the 2026-08-01 research pass", meaning the cell was never examinedresolve-to-yesThe Pre/Post Modifier tab is the tier mechanism: No/Light/Extra/On the side applied to the modifier, with the price settable as a fixed amount or a multiplier ('Extra Mustard can have a fixed price, or the price can be a multiplier'). The pizza guide shows the same tab holding numeric multiplier factors per row, confirming per-row configurability rather than a display-only prefix. source
payments-gift-cardsunknown / F - placeholder rationale "No public documentation located during the 2026-08-01 research pass", meaning the cell was never examinedresolve-to-partialFirst-party Metis gift cards are fully documented end to end including eCommerce redemption via the Metis gift payment gateway. Held at partial because group-wide redemption is never stated and the sibling coupon feature is explicitly single-location, so I will not infer multi-location redemption. source
payments-refund-void-controlsunknown / F - placeholder rationale "No public documentation located during the 2026-08-01 research pass", meaning the cell was never examinedresolve-to-partialRole and employee privileges gate voids, comps, discounts, refunds and drawer access, and reason codes are forced. The audit half is only half-present: the Discount report names an approving Manager, but no approver attribution exists for voids or refunds and nothing is described as immutable. source
kitchen-expo-consolidationunknown / F - placeholder rationale "No public documentation located during the 2026-08-01 research pass", meaning the cell was never examinedresolve-to-partialAn Expo Display exists, fed by kitchen-screen bumps, with items-completed-vs-total and a Done action. Multi-station consolidation into one order view, and gating Done on all contributing stations, are not stated - the guide describes choosing which station's KDS to view, not merging stations. source
kitchen-bump-bar-hardwareunknown / F - placeholder rationale "No public documentation located during the 2026-08-01 research pass", meaning the cell was never examinedresolve-to-yesThe hardware certification matrix has a Bump Bar section naming Logic Controls KB9000 (USB, Android) beside the three certified KDS units. The claim asks for bump-bar support with documented supported models; that is exactly what this page is. source
delivery-dispatch-boardunknown / F - placeholder rationale "No public documentation located during the 2026-08-01 research pass", meaning the cell was never examinedresolve-to-partialA pending-deliveries queue and driver assignment are documented, so a dispatch surface exists. Run batching - the part of the claim that carries the labour economics - is absent, as are driver-availability state and per-order elapsed time. source
digital-menu-single-sourceunknown / F - placeholder rationale "No public documentation located during the 2026-08-01 research pass", meaning the cell was never examinedresolve-to-yesEnable Web, Web Name, Web Price and Web Description live on the same catalog record as the POS item, with an Inherit Properties tab that copies item name, price and description to the web fields, and the bulk Price Editor updates both prices together. That is one menu record driving both channels. source
digital-account-saved-paymentunknown / F - placeholder rationale "No public documentation located during the 2026-08-01 research pass", meaning the cell was never examinedresolve-to-partialGuest accounts with saved billing and shipping addresses and an order history are documented. Saved tokenised payment and one-tap reorder are not - checkout has the guest key card details, and Previous Orders is view-and-track only. source
guest-loyalty-unified-profileunknown / F - placeholder rationale "No public documentation located during the 2026-08-01 research pass", meaning the cell was never examinedresolve-to-partialOne customer record accrues points from both POS and online orders, which is the substance of a shared profile. The claim's dedup/merge requirement is unmet: no documented matching or merge rule, and kiosk identity is not covered. source
labor-granular-rbacunknown / F - placeholder rationale "No public documentation located during the 2026-08-01 research pass", meaning the cell was never examinedresolve-to-yesThe manager guide publishes the whole privilege reference. Grants are per discrete action (Allow Void, Allow Comp, Allow Discount, Refund Access, Cash Drawer Access, Enable Item Price Change, report visibility switches and many more), assignable per role and additionally per employee, in each location's own portal. Nothing about it is a fixed cashier/manager/admin tier. source
labor-manager-override-auditunknown / F - placeholder rationale "No public documentation located during the 2026-08-01 research pass", meaning the cell was never examinedresolve-to-partialThe Discount report carries a Manager column alongside employee, reason and reference number, queryable over a date range and exportable - real approver attribution, but only for discounts and comps. Voids, refunds and drawer overrides have no documented approver field, and immutability is not claimed. source
inventory-unit-conversion-yieldsunknown / F - placeholder rationale "No public documentation located during the 2026-08-01 research pass", meaning the cell was never examinedresolve-to-partialItem inventory stores Unit, Item Size, Item Size Unit, Is Packet and Packet Size - a documented pack-to-piece conversion. The recipe unit and the yield/waste percentage, which are what make variance numbers usable, are absent from the portal inventory documentation. source
reporting-eod-closeoutunknown / F - placeholder rationale "No public documentation located during the 2026-08-01 research pass", meaning the cell was never examinedresolve-to-yesEOD 2.0 / Sales Summary is a single document with sales and tax summary, gross and net by super category, taxes, net sales by revenue center, transactions by tender type, cash drawers and cash management with the deposit formula spelled out, plus expected vs actual closeout cash and over/short on the cash drawer report. Only refunds sit outside it, on the employee sales report. source
reporting-pmix-modifier-levelunknown / F - placeholder rationale "No public documentation located during the 2026-08-01 research pass", meaning the cell was never examinedresolve-to-partialProduct Mix filters explicitly include Modifiers, Modifier Groups and Product with Modifiers, with quantity, gross, discount, net, tax and total - the modifier-level half is solidly documented. Slicing is by service area and terminal only; no daypart filter is described, and the hourly report has no modifier breakout. source
multi-location-org-hierarchyunknown / F - placeholder rationale "No public documentation located during the 2026-08-01 research pass", meaning the cell was never examinedresolve-to-partialMaster and child locations are real, named objects with catalog and inventory push and roll-up visibility of child inventory at the master. Two levels, not three: no region or group tier, and permissions are per-location-portal rather than scoped to a hierarchy node. source
multi-location-central-menu-publishunknown / F - placeholder rationale "No public documentation located during the 2026-08-01 research pass", meaning the cell was never examinedresolve-to-partialPush to a chosen set of child locations is documented with a location picker and a per-item confirmation. It falls short on both of the claim's other halves: the operator must repeat the push for categories, items, modifier groups and modifiers, and no publish or version history is recorded. source
multi-location-price-zonesunknown / F - placeholder rationale "No public documentation located during the 2026-08-01 research pass", meaning the cell was never examinedresolve-to-partialChannel pricing (Sale Price vs Web Price on one record, editable in bulk) and time-based pricing (promotion rules and meal periods) are documented. The location-group tier is not - multi-location pricing is done by pushing records to child locations and editing prices in each location's portal. source
hardware-offline-modeunknown / F - placeholder rationale "No public documentation located during the 2026-08-01 research pass", meaning the cell was never examinedresolve-to-partialThe vendor does publish an offline degrade list, which is the hard part of this claim: cash transactions continue; card processing and past-transaction lookup do not; an on-screen banner announces the state and terminals resync on reconnect. Held at partial because kitchen printing - named explicitly in the claim - is not addressed either way. source
reliability-offline-order-entryunknown / F - placeholder rationale "No public documentation located during the 2026-08-01 research pass", meaning the cell was never examinedresolve-to-partialThe POS manual states outright that the app can be used offline with deferred sync, and the full-service guide confirms cash tender continues. Ticket routing and check printing during an outage are simply not documented, so two of the claim's three functions are unevidenced. source
order-capture-offline-order-entryunknown / F - placeholder rationale "No public documentation located during the 2026-08-01 research pass", meaning the cell was never examinedresolve-to-partialThe vendor does publish an offline scope, in the full-service guide and the POS manual: an on-screen "The POS Station is offline and unable to sync" banner, cash transactions continue, credit card transactions and past transactions do not, and stations resume syncing on reconnection. Not yes: the published scope covers tender only. Whether items still send or fire to kitchen printers or the KDS during an outage is nowhere stated, and past transactions are inaccessible so voids and refunds against earlier checks are blocked. source
kitchen-station-routingunknown / F - placeholder rationale "No public documentation located during the 2026-08-01 research pass", meaning the cell was never examinedresolve-to-yesThe earlier pass looked only at the thin KDS login page. The backend portal guide carries the routing configuration on category setup - "Now select the Printer, KDS, and Course that you want to associate this category with" - and the printer-setup guide adds item-level and category-level Assignment > Printer fields plus Assign Terminal and Assign Service Area. Merchant-configured in the location's own portal, no vendor involvement, which satisfies the category limb of the claim at grade B. source
inventory-recipe-bom-costingunknown / F - placeholder rationale "No public documentation located during the 2026-08-01 research pass", meaning the cell was never examinedresolve-to-noPositive evidence of absence, not a failure to find. Three first-party documents each enumerate the inventory model in full - the portal guide (Track Inventory checkbox, QTY in hand per catalog item), the retail inventory guide (stock list, add/update stock, purchase orders, receiving) and the vendor's own Inventory Module write-up (barcode scan-to-receive, per-item tracking toggle, negative-stock blocking, cost-of-goods and sales-price update, label printing). Cost of goods is a field on the sellable item. No ingredient, recipe, sub-recipe or BOM object exists anywhere in the corpus or the sitemap, so nothing can roll up into a plate cost. source
reporting-realtime-dashboardunknown / F - placeholder rationale "No public documentation located during the 2026-08-01 research pass", meaning the cell was never examinedresolve-to-partialQuantic Analytics is documented, not just marketed: its own guide gives POS-credential login, biometric unlock and a day dashboard of gross sale, cash/credit, discounts, refunds, taxes, tips, guest count and average sale. Two shortfalls stop it short of yes. The app is Apple-only (iOS 15.1+, watchOS 6.1+ per the METISPRO CORP App Store listing) and no browser dashboard exists - the portal side is run-on-demand period and EOD reports. And no refresh latency is published anywhere; the app ships a manual Shake to Refresh, and "real-time insights" appears only on the marketing product page. source
commercial-autorenew-terms-publishedunknown / F - placeholder rationale "No public documentation located during the 2026-08-01 research pass", meaning the cell was never examinedresolve-to-noThis claim is about publication, so the absence of a public document is the finding rather than a gap in research. The footer's only legal page is website-use boilerplate with no term, renewal, notice window or termination clause; the sitemap index and page sitemap contain no MSA, subscription agreement or merchant agreement; /pricing 404s. The homepage's "avoiding binding contracts and hidden fees" names no term and no notice period and is not a contract document. source
commercial-hardware-purchase-outrightunknown / F - placeholder rationale "No public documentation located during the 2026-08-01 research pass", meaning the cell was never examinedresolve-to-yesThe support hub links an Online Store at store.metispro.com that publishes outright prices to an anonymous request with no login: KDS units and stands at $1023.00 / $899.00 / $699.00, Android POS terminal bundles from $746.90 to $917.40 (iMin Swan 1 Pro $845.70), kitchen printers $473.00, plus payment terminals, scanners, cash drawers and enclosures. Cart checkout throughout and no lease, rental, financing or minimum-term language anywhere in the store. Graded C as a first-party sales catalogue, which carries yes on a table-stakes claim; note the store is on the Metis Pro domain, which is also where the vendor's commercial contact resolves. source
payments-emv-nfcunknown / F - placeholder rationale "No public documentation located during the 2026-08-01 research pass", meaning the cell was never examinedresolve-to-partialThe hardware certification matrix lists every certified card reader - PAX A920 Pro/A800/A80/A35, Dejavoo P1/P8/P17, Magtek iDynamo 6, Lane 3600, Valor VP350/VP800 - as "EMV, NFC, Magstripe" with named processors, which carries the EMV-and-NFC limb at grade B. It stops at partial because the claim also names Apple Pay and Google Pay, and neither wallet appears anywhere in the corpus; the taking-payments guide describes only swiping. source
delivery-driver-rosterunknown / F - placeholder rationale "No public documentation located during the 2026-08-01 research pass", meaning the cell was never examinedresolve-to-partialThe delivery guide documents driver assignment from the POS ("choose the driver and then click Assign"), a pending-deliveries view and a per-driver Delivery Driver Sales Report, so drivers exist natively. But the claim's first-class driver module - clock-in/out tied to driver state, in-store/on-run/returning lifecycle, per-driver run history - is not documented anywhere on the page or elsewhere in the support corpus, so partial with those limbs named as the shortfall. source
digital-first-party-webunknown / F - placeholder rationale "No public documentation located during the 2026-08-01 research pass", meaning the cell was never examinedresolve-to-partialeCommerce Express and Enterprise are documented first-party ordering products whose orders land on the POS with a sound notification and status write-back, which carries the core limb at grade B. Two limbs stay unevidenced: no custom-domain setup appears in the Enterprise site-builder guide (logo and layout only), and commission-free cannot be confirmed because the vendor publishes no pricing and the /ecommerce marketing page makes no fee statement either way. source
guest-loyalty-accrual-modelsunknown / F - placeholder rationale "No public documentation located during the 2026-08-01 research pass", meaning the cell was never examinedresolve-to-partialThe loyalty guide enumerates the full configuration surface - conversion rate, accrual rate, accrual target, signup bonus - and it is one model: points per dollar spent. The claim requires at least two of points-per-dollar, visit/punch-count and spend-tier; no visit counter or tier structure appears among the enumerated fields, so one of two required models is present and the missing models are the named shortfall. source
labor-clock-in-at-posunknown / F - placeholder rationale "No public documentation located during the 2026-08-01 research pass", meaning the cell was never examinedresolve-to-yesA dedicated support page documents the entire flow on the POS terminal: clock icon on the login screen, PIN pad, role selection, Clock In Now / Clock Out Now, forced clock-in blocking login until clocked in, opening bank prompt, shift summary print, and hours feeding the payroll report. No separate time-clock hardware appears anywhere, which satisfies the claim in full at grade B on a table-stakes weight. source
hardware-kdsunknown / F - placeholder rationale "No public documentation located during the 2026-08-01 research pass", meaning the cell was never examinedresolve-to-yesThe KDS screen guide documents a first-party product with touch input, Bump and Recall, Auto Bump, Kitchen and Expo modes, coursing and positioning on tickets, and elapsed-time colour escalation; the portal guide documents merchant-configured routing of categories to a KDS (already the basis of the kitchen-station-routing yes); the hardware matrix certifies three KDS units and the Logic Controls KB9000 bump bar; and the vendor's online store sells KDS units outright. Every limb of the claim - bump-bar or touch input, station routing, course/fire timing, first-party - is carried at grade B. source

Sources

Every URL this record cites. 43 in total.