Arryved

order-capture-floor-plan-editor

MAP Screen Overview: "For each of your Venues, you can create a Floor Plan in your Arryved Portal for a visual representation of your table layout in that Venue." The Venue KB carries a dedicated "Tables & Floor Plans" section covering floor plan design, table configuration and table numbering. https://support.arryved.com/portal/en/kb/articles/using-the-floor-map · retrieved 2026-08-02

order-capture-seat-level

Seat Numbers are configured per Venue; as items are added "you can update the seat number next to each item", and they are "helpful for splitting a check later or delivering the correct food and beverage to the correct person." Table numbers are selected from the Venue's configured list. https://support.arryved.com/portal/en/kb/articles/assigning-seats-to-guests · retrieved 2026-08-02

order-capture-coursing-hold-fire

"Add all the items to the order screen, place the entrees on hold, and send the other items through." Held items show red; Send quick-fires all held items, or Change un-holds selected items. No named course levels — holds are per-item. https://support.arryved.com/portal/en/kb/articles/holding-items · retrieved 2026-08-02

order-capture-split-merge

The Running Tab Window documents splitting, merging, comping and applying gratuity on a tab. Corroborated negatively by the Offline Mode article, which lists "splitting and merging tabs" among the functions unavailable while offline. https://support.arryved.com/portal/en/kb/articles/running-tab-window-overview · retrieved 2026-08-02

order-capture-bar-tab-preauth differentiator

"Your Pre-auth amount is initially set to $20" and "when a tab is opened with a card-on-file, a $20 hold is placed on the card" (the amount is adjustable via Support). "If the final bill is more than the Pre-auth amount, we run an additional authorization when closing the tab to charge for the difference." "For any tabs rolling over to the next day, the pre-auth will automatically drop off after 48 hours if the tab is still open." Unused hold funds reverse in 3-4 business days on average, up to 7-10. https://support.arryved.com/portal/en/kb/articles/pre-authorization-with-arryved-pay · retrieved 2026-08-02 adversarially verified

order-capture-transfer-audit

A TRANSFER permission exists and transferring without it "requires approval...by someone with the Permission", so transfers are gated and manager-approved. Shortfall: no report or log dedicated to transfer history is documented — the Altered Tab Forensics report covers voided payments and removed items, not tab ownership changes. https://support.arryved.com/portal/en/kb/articles/labor-roles-permissions · retrieved 2026-08-02

order-capture-native-handheld

Hardware KB category "POS Devices — POS handhelds and tablets that house Arryved Service"; the product is documented and marketed as mobile-first, with staff carrying handhelds to the guest. https://support.arryved.com/portal/en/kb/arryved-support/hardware · retrieved 2026-08-02

order-capture-offline-order-entry

Offline Mode Overview documents continuing to complete transactions and work tabs with no internet, syncing offline actions on return. https://support.arryved.com/portal/en/kb/articles/enter-offline-mode · retrieved 2026-08-02

order-capture-qr-same-check differentiator

OpenTab is documented with a "How To Claim A Tab In OpenTab" article and an "OpenTab Order Flow" article, so guest phone orders attach to a tab object. Shortfall: the documentation does not state that a guest can claim or add to a tab a server opened on the same check, and OpenTab orders are explicitly not received while the POS is in Offline Mode. https://support.arryved.com/portal/en/kb/arryved-support/opentab/opentab-overview · retrieved 2026-08-02

order-capture-kiosk-first-party differentiator

The Hardware knowledge base enumerates the whole catalogue in eight categories — POS Devices, Card Readers, Printers, Print Controller, Cash Drawer, Barcode Scanners, Your Network, Epson KDS — with no kiosk, no kiosk enclosure and no kiosk application. Arryved positions self-service as QR ordering on the guest’s own phone (OpenTab), and publishes no ADA or accessibility conformance statement. https://support.arryved.com/portal/en/kb/arryved-support/hardware · retrieved 2026-08-02 adversarially verified

order-capture-throttling differentiator

No order-throttling, order-pacing or capacity-limit setting appears anywhere in the Arryved Online store settings, order modality or Arryved Service documentation that was retrieved.

order-capture-scheduled-orders

Future-timed online orders exist: the Pickup modality offers Pickup Time Options of NONE, FREEFORM (guest types a desired time) or OPTION (a merchant-typed list of pickup times, 15-30 minute intervals suggested), and the ORDER screen can be filtered to a chosen time to see what must be ready then. Shortfalls: no per-channel lead-time rule, no computed fire time (orders print on receipt via Print Controller and the Epson KDS 'does not indicate pick-up times from Arryved Online orders'), and times are free text rather than validated slots. https://support.arryved.com/portal/en/kb/articles/pickup-modality-setup-guide · retrieved 2026-09-03 adversarially verified

order-capture-catering

No catering order type, quote, deposit or event-order workflow is documented in the Arryved Service or Arryved Online knowledge base. A Deposits & Distribution advanced feature exists but its content was not retrievable and its scope is unclear.

order-capture-order-ready-signal differentiator

There is no marketplace to signal: Arryved integrates with no third-party delivery marketplace, and the ORDER Screen Overview enumerates the screen functions — display tickets from Arryved Service, Arryved Online and OpenTab, colour status, filter by pickup or delivery time, mark complete, reprint — with no outbound ready signal. Do not upgrade this on the Fresh KDS announcement: the customisable order-received and order-ready texts described there are guest SMS delivered by the partner, not a state push back to a marketplace. https://support.arryved.com/portal/en/kb/articles/order-screen-overview · retrieved 2026-08-02 adversarially verified

order-capture-void-comp-controls

Named per-role permissions COMP, ORDER ITEM VOID and AUTH CANCEL. A manager "can apply Comps without needing approval or...use their login code to approve a Comp for someone else"; ORDER ITEM VOID gates voiding items from placed orders and the Trashcan tool. The Altered Tab Forensics report records voided payments and orders with items removed. https://support.arryved.com/portal/en/kb/articles/labor-roles-permissions · retrieved 2026-08-02

menu-pricing-nested-modifiers

Enhanced Modifiers states plainly: "Modifiers are not nested, meaning you can't modify a modifier." This is positive documented absence, not an inference. https://support.arryved.com/portal/en/kb/articles/new-enhanced-modifiers · retrieved 2026-08-02

menu-pricing-modifier-price-by-parent-size

"If you're applying a Modifier Group to a specific Size of the Item, it will now apply to that size on your Arryved Online and OpenTab Menus, too!" Modifier groups bind to a specific Unit Size of an inventory item, and Unit Sizes carry their own prices. https://support.arryved.com/portal/en/kb/articles/new-enhanced-modifiers · retrieved 2026-08-02

menu-pricing-topping-quantity-tiers

The Enhanced Modifiers article covers modifier groups, min/max requirements and per-size application but says nothing about light/regular/extra quantity multipliers or fractional placement. Nothing else in the modifier documentation addresses it.

menu-pricing-upsell-prompts differentiator

"Only Required Modifier Groups will auto-prompt the Modifier Screen" — a forced-choice prompt exists, and modifiers can carry upcharges. Shortfall: this is a required-selection prompt bound to the item, not a configurable suggestive-sell or attach-rate engine, and no upsell prompt is documented for Arryved Online or OpenTab checkout. https://support.arryved.com/portal/en/kb/articles/new-enhanced-modifiers · retrieved 2026-08-02

menu-pricing-86-propagation

The INV screen's Kick buttons "make the Item unavailable and remove it from menus", and kicked items grey out in Arryved Service. Shortfall: the article does not state that a kick propagates to the Arryved Online store or OpenTab menus, and no article documents cross-channel 86 propagation. https://support.arryved.com/portal/en/kb/articles/managing · retrieved 2026-08-02

menu-pricing-countdown-auto-86 differentiator

Items tracked by quantity show a count on the INV screen that staff can adjust, and setting the quantity to 0 depletes the item. Shortfall: the documentation does not describe automatic removal at zero without staff action, nor any scheduled auto-restore at the next business day. https://support.arryved.com/portal/en/kb/articles/managing · retrieved 2026-08-02

menu-pricing-dayparting

The Venue configuration KB carries a scheduled-menus section covering dayparting and menu scheduling; menus are built per Venue and each Venue "can have their own configuration and their own menus". https://support.arryved.com/portal/en/kb/arryved-support/portal/venue/scheduled-menus · retrieved 2026-08-02

menu-pricing-channel-price-books

Arryved Online has its own Menus and Inventory sections separate from the in-venue menus, so channel-specific menus exist. Shortfall: no documentation of channel-specific prices for the same item — Unit Size prices appear to be the single source, and no price-book or channel-markup construct is described. https://support.arryved.com/portal/en/kb/arryved-support/arryved-online-ordering-store/menus-arryved-online · retrieved 2026-08-02

menu-pricing-dual-pricing differentiator

Item-level dual pricing ships and prints: two prices per item (current prices become Cash Prices, with Standard Prices set 4-5% higher) and the printed bill shows both the Non-cash Total and the Cash Total. Shortfall: the article is scoped to the POS app and states its prerequisites as "Android 9 OS or higher" and "Arryved Service v1.24+" — nothing documents behaviour in Arryved Online or OpenTab, there is no kiosk channel to be consistent with, and the statement that the displayed menu price is the card price ("Menus list everything in card prices, including sales tax") appears only on a marketing blog. https://support.arryved.com/portal/en/kb/articles/dual-pricing-overview · retrieved 2026-08-02 adversarially verified

menu-pricing-recipe-linkage differentiator

Arryved Brewery Management's Production module lets brewers "Create Recipes and schedule Batches", and POS inventory items carry costs (cloning an item copies "unit sizes, costs, attributes"). Shortfall: recipe-to-menu-item ingredient linkage for food is not documented on the POS side — ABM recipes are brewhouse production recipes, and ABM is a separately onboarded module. https://support.arryved.com/portal/en/kb/arryved-support/arryved-brewery-management-abm/production · retrieved 2026-08-02

menu-pricing-3p-menu-push

The support KB's integration list enumerates nine partners — Fresh KDS, Shogo, QuickBooks, BarTrack, Ekos, Yellow Dog, MarginEdge, eCard Systems, 7shifts — and the vendor's own integration-partners page enumerates the same set plus Schedulefly. No delivery marketplace and no menu-syndication middleware appears on either list, so there is no channel to push a menu to. https://support.arryved.com/portal/en/kb/arryved-support/arryved-integrations · retrieved 2026-08-02

payments-processor-choice differentiator

MSA §6.6: "Unless otherwise stated in an applicable Order Form, Client must be enrolled in and processing payments through Company's integrated payments processing platform within sixty (60) days of the Effective Date of this Agreement." https://arryved.com/master-services-agreement/ · retrieved 2026-08-02

payments-published-rates differentiator

One rate is published in first-party documentation: "The Dual Pricing program eliminates the fluctuation of the per transaction fees and offers a flat rate of 3.99%", stated to cover interchange, association fees and per-transaction costs. Shortfall: it applies only to merchants who adopt Dual Pricing. Standard processing stays quote-only — the Arryved Pay Fee Structure article names eleven fee lines and then says "the actual dollar amounts of the fees are not mentioned in this guide because they may fluctuate over time or vary depending on your processing volume and business operations", and the pricing page publishes no rate. https://support.arryved.com/portal/en/kb/articles/dual-pricing-overview · retrieved 2026-08-02 adversarially verified

payments-dual-pricing differentiator

Native and documented. Structured as a cash discount: "Dual Pricing is NOT surcharging", applies to credit and debit, and the printed bill shows both the Non-cash Total and the Cash Total. https://support.arryved.com/portal/en/kb/articles/dual-pricing-overview · retrieved 2026-08-02 adversarially verified

payments-surcharge-guardrails differentiator

The compliance posture is stated — dual pricing is a cash discount rather than a surcharge, said to be permitted in all 50 states for credit and debit, and both totals are disclosed on the printed bill. Shortfall: no configurable guardrails are documented (no cap enforcement, no card-brand rate ceiling, no debit exclusion switch, no state-by-state rule table), because the product avoids surcharging rather than governing it. https://support.arryved.com/portal/en/kb/articles/dual-pricing-overview · retrieved 2026-08-02

payments-emv-nfc

Two documented readers: tDynamo, "the white EMV card reader with tap, dip, swipe, and digital wallets", and DynaFlex II Go, "the black EMV reader with tap, dip, swipe, and digital wallets". https://support.arryved.com/portal/en/kb/arryved-support/hardware/credit-card-swipers · retrieved 2026-08-02

payments-softpos-tap-to-pay differentiator

Every documented acceptance path runs through a separate MagTek reader (tDynamo or DynaFlex II Go) paired to the Android device. No Tap to Pay on Android / softPOS capability is claimed or documented, but nothing states it is unsupported either.

payments-pay-at-table

Payment is taken on the handheld with a paired portable reader — the product is documented as mobile-first with staff carrying the POS and reader to the guest — and OpenTab additionally lets the guest pay from their own phone. https://support.arryved.com/portal/en/kb/arryved-support/hardware/credit-card-swipers · retrieved 2026-08-02

payments-qr-guest-pay differentiator

OpenTab is documented as guests placing orders and viewing digital menus from their smartphones, with tab claiming. Shortfall: the retrieved documentation does not describe a guest paying off a server-opened check by QR, nor tip-on-QR-pay behaviour, so scan-to-pay on an existing check is unconfirmed. https://support.arryved.com/portal/en/kb/arryved-support/opentab/opentab-overview · retrieved 2026-08-02

payments-tip-adjust

The Portal's Tab Management Tool lets a manager "comp, void, move tabs to a different date, or close and add a tip to tabs" — post-close tip adjustment from the back office. A TIP PAY labor-role permission gates tip handling at the POS. https://support.arryved.com/portal/en/kb/articles/tab-management-tool-22-11-2024 · retrieved 2026-08-02

payments-tip-pooling differentiator

Three tipping models are documented as configurable options: "Tip Pooling: Tip sharing by day or by shift" and "Individual Tip Outs: Employees keep the tips they have earned. No tip pooling." Pooling by shift allocates on labour hours — "tip pool segments are created throughout the day by clock in and out times" — surfaced through the Tips By Labor Hours report, with the End of Day Tool as "your all-in-one solution to managing your daily tip pool and nightly cash deposit", including adjusting tipped hours and adding cash tips to the pool. Per-employee allocation lands in a Payroll Report and an Employee Time Card With Tips report. Limit worth knowing: allocation is hours-based; no role-percentage or points weighting is documented. https://support.arryved.com/portal/en/kb/arryved-onboarding/tips · retrieved 2026-08-02 adversarially verified

payments-offline-store-and-forward differentiator

Cards are captured offline and verified on reconnect: "Credit or debit card transactions are verified for funds after you exit Offline Mode and return online. Some payments may fail." Shortfall: no offline limits of any kind are documented — no floor limit, no per-transaction cap, no cumulative exposure cap, no card-type restriction — and the stored batch is time-boxed: "You must sync your Offline Mode actions within 72 hours of the time of the initial transaction." Manual card entry and gift-card payment do not work offline at all. https://support.arryved.com/portal/en/kb/articles/enter-offline-mode · retrieved 2026-08-02 adversarially verified

payments-offline-decline-liability differentiator

The merchant carries the loss. "Credit or debit card transactions are verified for funds after you exit Offline Mode and return online. Some payments may fail." No guarantee, floor limit or vendor-absorbed liability is offered. https://support.arryved.com/portal/en/kb/articles/enter-offline-mode · retrieved 2026-08-02

payments-gift-cards

Native gift cards: a Portal Gift Card Tool for creating cards and updating balances covering physical and digital cards, a "How To Pay With Gift Cards In Arryved Service" article, Digital Gift Cards in the Arryved Online store, a monthly Gift Card Liability summary in Rosie, and eCard Systems as the physical-card supplier. https://support.arryved.com/portal/en/kb/articles/creating-new-gift-cards-or-accounts · retrieved 2026-08-02

payments-house-accounts

House Accounts exist as a documented use of the Gift Card Tool: 'Use the Tool to create House Accounts, too!' An account 'works like a Credit Card, it has a limit and a balance', goods consumed raise the balance to the limit and payments lower it; the tool searches by name, email or phone, adjusts balances with debit/credit/set actions and an adjustment note, and accounts appear on the Gift Card Liability report. Shortfalls: no periodic statement or invoice generation, no per-account terms, and the construct is a gift-card record redeemed with the gift-card tender rather than a distinct on-account payment type; creation requires a Portal Super Admin. https://support.arryved.com/portal/en/kb/articles/creating-new-gift-cards-or-accounts · retrieved 2026-09-03 adversarially verified

payments-split-tender

"Arryved Service can accept multiple payment types to pay a single tab", documented via the How To Complete A Partial Payment article alongside gift card, cash, written check and manual payment methods. https://support.arryved.com/portal/en/kb/arryved-support/venyu/payment-options · retrieved 2026-08-02

payments-refund-void-controls

Refunds are issued from Arryved Portal via Tab Search against a tab's history, gated by a REFUND labor-role permission; AUTH CANCEL gates voiding paid tabs and ORDER ITEM VOID gates removing placed items. https://support.arryved.com/portal/en/kb/articles/refund · retrieved 2026-08-02

payments-chargeback-tooling differentiator

The documented process is email, not product. Notices come from payments.chargebacks@fullsteam.com and "you'll submit your documentation by replying to the email"; questions go to a Fullsteam phone line. No in-product dispute queue, evidence upload or deadline tracker is described. https://support.arryved.com/portal/en/kb/articles/chargeback-overview-arryved-pay · retrieved 2026-08-02

payments-payout-timing differentiator

Timing is published: deposits land "2-3 business days after the original transaction date (2 days with accelerated funding, 3 days standard)". Shortfall: two-day funding is chargeable — Accelerated Funding appears as an optional monthly fee — and the arryved.com/products/arryved-pay/ "next-day deposits" claim is not supported by the support documentation. https://support.arryved.com/portal/en/kb/articles/how-to-reconcile-your-arryved-pay-bank-deposits · retrieved 2026-08-02

payments-p2pe-pci4

PCI DSS v4 is named, compliance is validated through SecurityMetrics, merchants complete an SAQ and scans, "FullsteamPay Hosted Payments" is the prescribed processing method, and $100,000 breach protection is bundled. Shortfall: no validated P2PE solution or listing is named, tokenization is not described, and "if you fail to become compliant, you're charged an additional monthly fee" — the burden sits with the merchant. https://support.arryved.com/portal/en/kb/articles/pci-compliance-overview-arryved-pay · retrieved 2026-08-02

kitchen-station-routing

"The Peripheral Matrix is used to route orders to your Peripherals based on the Item Category and the Venue they were ordered from." Expanded ticket types Stations 1-4 plus the Printer Override feature let individual inventory items be routed to a named station; printers and KDS screens are both bound to ticket types through the same matrix. https://support.arryved.com/portal/en/kb/articles/expanded-printers-setup-guide · retrieved 2026-08-02

kitchen-expo-consolidation

"The 'Default Expo Printers' combine all items that were routed to the Kitchen and Stations 1-4 Peripherals into one single ticket." https://support.arryved.com/portal/en/kb/articles/expanded-printers-setup-guide · retrieved 2026-08-02

kitchen-course-firing differentiator

Firing is real but lives on the POS, not the kitchen screen: items are held on the order screen and fired with Send. Shortfall: the Epson KDS documentation describes ticket display, custom layouts and time tracking and does not describe course levels, course firing from the KDS, or a coursed-ticket view. https://support.arryved.com/portal/en/kb/articles/holding-items · retrieved 2026-08-02

kitchen-prep-time-pacing differentiator

The Epson KDS overview mentions the ability to time track orders, but no article documents per-item prep times, cook-time offsets, or pacing so that items in a course finish together.

kitchen-bump-bar-hardware

Bump bars are documented with models on both KDS paths: the Epson KDS Hardware Checklist names the Bematech KB1700 (one per managed monitor) and a full Bump Bar Guide covers its buttons, scroll and recall modes; the Fresh KDS Hardware Overview names the Logic KB1700 from the Arryved catalog for screens out of reach. Shortfall against the claim's 'in addition to touchscreen interaction': the native Epson KDS states 'Touch screen monitors are not supported', so touch is available only through the Fresh KDS partner subscription (21.5in and 10.5in touchscreens). https://support.arryved.com/portal/en/kb/articles/kds-hardware · retrieved 2026-09-03 adversarially verified

kitchen-all-day-counts

No all-day / item-summary view is documented for the Epson KDS or the Fresh KDS integration. The Daily Item Size quick report in Arryved Service gives sold quantities by unit size, but that is a sales report, not a live kitchen all-day count.

kitchen-sla-alerts

There is a documented time-based escalation, but on the POS ORDER screen rather than the KDS: tickets show green when new and turn red after five minutes. Shortfall: the threshold is not documented as configurable, there is no escalation beyond a colour change, and no comparable alerting is documented for the Epson KDS. https://support.arryved.com/portal/en/kb/articles/order-screen-overview · retrieved 2026-08-02

kitchen-printer-fallback differentiator

A Printer Diagnostics tool on the STAFF screen and a printer troubleshooting section exist, but no article describes automatic rerouting of a ticket to a backup peripheral when the assigned printer or KDS is unreachable.

kitchen-offline-operation differentiator

Printing survives an internet outage: printing works if "your Internal Network's router is functioning", subject to successful gateway and printer pings. Shortfall: KDS behaviour during an outage is not documented anywhere, and OpenTab orders are explicitly not received while offline, so the digital kitchen path is unverified. https://support.arryved.com/portal/en/kb/articles/enter-offline-mode · retrieved 2026-08-02

kitchen-recall-refire

The ORDER screen's More button exposes order details with reprint. Shortfall: reprinting a ticket is not recalling a bumped ticket back onto a KDS and refiring it, and no recall or refire function is documented for the Epson KDS. https://support.arryved.com/portal/en/kb/articles/order-screen-overview · retrieved 2026-08-02

kitchen-order-modification-alerts differentiator

No article describes how a modified or voided item already sent to the kitchen is surfaced on the KDS or on a printed ticket — no highlight, alert or change-notice ticket is documented.

kitchen-speed-of-service-reporting

Through the Fresh KDS partner only. Fresh KDS colour-codes ticket times and its Fresh Tools portal carries 'reporting', which arryved.com's FreshKDS page describes as Kitchen Performance Analytics tracking prep times, bottlenecks and throughput. Shortfalls: it is a separate subscription billed by Fresh KDS; the native Epson KDS 'does not send anything back to Arryved', so no ticket-time or station-time report exists in Arryved Portal's reporting sections; no percentile, daypart or channel slicing and no CSV/API export is documented for the kitchen timings. https://support.arryved.com/portal/en/kb/articles/freshkds-integration-overview · retrieved 2026-09-03 adversarially verified

delivery-driver-roster

The Delivery Modality Setup Guide is the canonical delivery document and covers exactly two things: zone enforcement (radius, postal codes, or none) and creating a delivery fee. No driver record, driver assignment, driver bank or cash-out appears in it or anywhere else in the Arryved Online documentation. https://support.arryved.com/portal/en/kb/articles/delivery-modality-set-up-guide · retrieved 2026-08-02

delivery-zones-polygon differentiator

Zones exist in two forms: "Deliver to a radius from a designated center point" with an address and mileage, and "Deliver to one or more valid postal codes". Shortfall: no drawn-polygon or arbitrary-boundary zone is offered; the enumerated choices are radius, postal-code list, or "No delivery zone enforcements". https://support.arryved.com/portal/en/kb/articles/delivery-modality-set-up-guide · retrieved 2026-08-02

delivery-zone-pricing

The delivery fee is modelled as a single Inventory Item synced to the Arryved Online store. The three enumerated zone options govern serviceability only — radius, postal codes, or none — and carry no per-zone fee, distance band or minimum-order tier. https://support.arryved.com/portal/en/kb/articles/delivery-modality-set-up-guide · retrieved 2026-08-02

delivery-address-validation

Guests see a map of the delivery radius or the list of serviceable zip codes and receive warnings if their address falls outside it, so serviceability is checked at checkout. Shortfall: that is a zone test, not address normalisation or geocoded validation, and no address-verification provider is named. https://support.arryved.com/portal/en/kb/articles/delivery-modality-set-up-guide · retrieved 2026-08-02

delivery-daas-dispatch

No delivery-as-a-service courier is available. Both enumerated partner lists — the vendor site (Fresh KDS, QuickBooks, 7shifts, MarginEdge, Shogo, BarTrack, Ekos, Yellow Dog, Schedulefly) and the support KB (same set plus eCard Systems) — contain no DoorDash Drive, Uber Direct, Relay, Nash or equivalent. https://arryved.com/integration-partners/ · retrieved 2026-08-02

delivery-3p-direct-integration differentiator

The vendor integration directory enumerates its entire catalogue as nine partners — Fresh KDS, QuickBooks, 7shifts, MarginEdge, Shogo, BarTrack, Ekos, Yellow Dog, Schedulefly. No DoorDash, Uber Eats or Grubhub, and no middleware (Deliverect, Chowly, Otter, Checkmate, UrbanPiper). The support knowledge base integration list agrees. https://arryved.com/integration-partners/ · retrieved 2026-08-02 adversarially verified

delivery-3p-injection

With no marketplace integration on either enumerated partner list, there is no path by which a third-party order could be injected into a tab. The ORDER screen article enumerates its ticket sources as Arryved Service, Arryved Online and OpenTab only. https://support.arryved.com/portal/en/kb/arryved-support/arryved-integrations · retrieved 2026-08-02

delivery-menu-push

No marketplace or middleware appears on either enumerated integration list, so there is no third-party menu to publish to. https://support.arryved.com/portal/en/kb/arryved-support/arryved-integrations · retrieved 2026-08-02

delivery-86-sync

No marketplace integration exists on either enumerated list, so an INV screen kick has no third-party channel to propagate to. https://support.arryved.com/portal/en/kb/arryved-support/arryved-integrations · retrieved 2026-08-02

delivery-store-pause

Pausing a store on DoorDash, Uber Eats or Grubhub from the POS presupposes an integration with them; neither enumerated partner list contains one. https://support.arryved.com/portal/en/kb/arryved-support/arryved-integrations · retrieved 2026-08-02

delivery-3p-reconciliation differentiator

No marketplace integration exists on either enumerated list, and the Portal's reporting sections contain no third-party payout or commission reconciliation report. https://support.arryved.com/portal/en/kb/arryved-support/arryved-integrations · retrieved 2026-08-02

delivery-injection-error-visibility differentiator

There is no third-party order injection to monitor: neither enumerated partner list contains a marketplace or middleware, and no integration health, failed-order queue or error dashboard is documented. https://support.arryved.com/portal/en/kb/arryved-support/arryved-integrations · retrieved 2026-08-02

delivery-tracking-page

Arryved Online supports a Delivery modality, but no article describes a guest-facing order status or driver tracking page, and no such page is claimed on the online-ordering marketing page either.

digital-first-party-web

Arryved Online is a first-party e-commerce store documented across seven sections — overview, inventory, menus, order modalities, store settings, order management and digital gift cards — supporting "pickup, curbside, delivery, and shipping". https://support.arryved.com/portal/en/kb/arryved-support/arryved-online-ordering-store · retrieved 2026-08-02

digital-menu-single-source

Menus and modifiers flow from the same Portal inventory: a modifier group applied to a specific Unit Size "will now apply to that size on your Arryved Online and OpenTab Menus, too", and Arryved Online has an Inventory section that syncs Portal items into the store. https://support.arryved.com/portal/en/kb/articles/new-enhanced-modifiers · retrieved 2026-08-02

digital-account-saved-payment

A card can be stored on an Insider member's account, and card-on-file tabs are core to the POS. Shortfall: saved payment is tied to the Insider loyalty account rather than a general Arryved Online guest account, and no guest-account/saved-card flow is documented for the online store on its own. https://support.arryved.com/portal/en/kb/articles/store-a-new-card-on-an-insider-account · retrieved 2026-08-02

digital-upsell-engine differentiator

No cart upsell, add-on suggestion or attach-rate feature is documented in the Arryved Online store settings or menus documentation.

digital-scheduled-pacing

Guest-selectable pickup time slots exist (OPTION mode lists merchant-defined times; FREEFORM accepts any typed time). Shortfalls: no capacity limit per slot, no order or item throttling, and no automatic closing of a saturated slot is documented anywhere in the Online Store Settings or modality guides; the merchant's only pacing lever is the fixed list of times. https://support.arryved.com/portal/en/kb/articles/pickup-modality-setup-guide · retrieved 2026-09-03 adversarially verified

digital-fulfillment-modes

Five documented modalities, each with its own setup guide: Pickup, Curbside, In Person, Delivery and Ship It (DTC shipping with a configurable shipping fee). https://support.arryved.com/portal/en/kb/arryved-support/arryved-online-ordering-store/online-order-modalities · retrieved 2026-08-02

digital-qr-table

OpenTab "empowers your guests to place orders and view digital menus right from their smartphones", documented with an overview, setup guide, order flow, tab claiming and service-model considerations. https://support.arryved.com/portal/en/kb/arryved-support/opentab · retrieved 2026-08-02

digital-group-ordering

No group-order, shared-cart or per-participant payment flow is documented for Arryved Online or OpenTab.

digital-catering-portal differentiator

No catering order form, quote, deposit or lead-time workflow appears in the Arryved Online documentation; the five documented modalities are pickup, curbside, in person, delivery and shipping.

digital-voice-ai-phone differentiator

No voice ordering, AI phone agent or telephony product is documented or marketed anywhere on arryved.com or in the support KB.

digital-google-order differentiator

No Order with Google, Reserve with Google or search-surface ordering integration is documented or claimed.

digital-apple-business-connect

No Apple Business Connect, Apple Maps ordering or showcase integration is documented or claimed.

digital-loyalty-attach

Insider members are identified in Arryved Service so points accrue on in-venue tabs, and offers are redeemed from the member's Insider Wallet. Shortfall: no article documents identifying a member or accruing points on an Arryved Online or OpenTab order, so loyalty attach on the digital channel is unconfirmed. https://support.arryved.com/portal/en/kb/articles/how-to-identify-members-in-service · retrieved 2026-08-02

digital-promo-parity

Discount Codes are a documented Insider Perk alongside Offers and Rewards, so codes exist. Shortfall: the documentation does not state that a code or offer redeems identically at the POS and in the Arryved Online store, and comps are configured separately under Location Settings. https://support.arryved.com/portal/en/kb/arryved-support/loyalty/insider-perks/discount-codes · retrieved 2026-08-02

digital-guest-data-ownership differentiator

MSA §4.4 obliges Arryved to "provide access to all Client Data in a commonly used machine-readable format" on request, and the Insider Member Report and Customer Contact List give the merchant guest contact data directly. Shortfall: access is capped at 30 days post-termination, Company owns Anonymized Data outright, and Client grants Company a broad licence including AI model improvement. https://arryved.com/master-services-agreement/ · retrieved 2026-08-02

digital-checkout-pci-sca

E-commerce checkout is inside the PCI programme: "As of March 31, 2025, PCI DSS V4 has a new requirement for merchants using Ecommerce", with FullsteamPay Hosted Payments as the prescribed method. Shortfall: no 3-D Secure, SCA or strong-authentication support is documented, and the compliance obligation and non-compliance fee fall on the merchant. https://support.arryved.com/portal/en/kb/articles/pci-compliance-overview-arryved-pay · retrieved 2026-08-02

digital-surcharge-transparency differentiator

In-venue disclosure is explicit — the printed bill shows both the Non-cash Total and the Cash Total before the guest chooses. Shortfall: the article is scoped to Arryved Service and says nothing about how or whether dual pricing is disclosed in the Arryved Online store or OpenTab checkout. https://support.arryved.com/portal/en/kb/articles/dual-pricing-overview · retrieved 2026-08-02

guest-loyalty-unified-profile

An Insider Member is a real profile: the member report carries "a full list of your Insider Members with their contact info, Loyalty Point balance, visit history", with per-member stats, a Wallet holding offers and points, a card that can be stored on the account, and identification at the POS in Arryved Service. https://support.arryved.com/portal/en/kb/articles/how-to-get-your-insider-member-report · retrieved 2026-08-02

guest-loyalty-thirdparty-identity-attach differentiator

No article documents matching a guest to a profile by card token, phone number or third-party identity — Insider identification is documented as an explicit member sign-up and look-up in Arryved Service.

guest-loyalty-accrual-models

Accrual is spend-based and fixed at "1 point per 1¢ spent", excluding tax, tips, donations, comps and gift-card payments. Shortfall: the ratio cannot be modified, and there is no visit-based, item-based, category-multiplier or bonus-event accrual model — only manual balance adjustment. https://support.arryved.com/portal/en/kb/articles/loyalty-points-overview · retrieved 2026-08-02

guest-loyalty-tiers differentiator

The Loyalty Points overview describes a single flat earning rate and no tiered structure, but no article states that tiers are unsupported, and the TapWyse membership partnership markets membership programs whose tiering was not documented.

guest-loyalty-offline-behavior differentiator

The Offline Mode overview enumerates what does not work offline — clock in/out, splitting and merging tabs, manual card entry, gift card sales and payments, OpenTab receipt, Portal sync and device-to-device communication — and does not mention loyalty either way, so Insider accrual and redemption behaviour offline is genuinely undetermined.

guest-loyalty-targeted-offers differentiator

Offers are targeted on one axis: "If there is a Loyalty Cost, the Offer will only email out to your Members who have enough Points." Shortfall: point balance is the only documented targeting criterion — no visit recency, spend band, product affinity or custom segment is available. https://support.arryved.com/portal/en/kb/articles/insider-faqs · retrieved 2026-08-02

guest-loyalty-rfm-segmentation differentiator

Member stats and visit history exist per member, but no segment builder, RFM scoring or saved-audience construct is documented in the Insider Members documentation.

guest-loyalty-lifecycle-automation

Offers are created and sent from the Portal; no automated trigger, drip sequence, birthday campaign or lapsed-guest win-back automation is documented.

guest-loyalty-native-email-sms differentiator

Email is native: offers are ones "you create in your Arryved Portal and email out to your Members in the form of a digital coupon", and sign-ups are verified by email. Shortfall: no SMS or push channel is documented for Insider — push messaging appears only in the TapWyse membership partnership, a third-party app. https://support.arryved.com/portal/en/kb/articles/insider-faqs · retrieved 2026-08-02

guest-loyalty-consent-management

Consent is captured at the point of collection: the Customer Contact List is built from guests who opt in during checkout to receive marketing communications, and Insider sign-ups are confirmed via a verification email before becoming members. Shortfall: no per-channel consent record, preference centre, unsubscribe handling or consent audit trail is documented. https://support.arryved.com/portal/en/kb/articles/customer-contact-list · retrieved 2026-08-02

guest-loyalty-10dlc-registration

No SMS channel is documented for Insider, so no 10DLC brand or campaign registration workflow appears in the documentation; whether the TapWyse partner app handles messaging registration was not established.

guest-loyalty-campaign-attribution differentiator

Offers are emailed and redeemed from the Insider Wallet, and redemption is visible per member, but no campaign-level report tying sends to redemptions and incremental revenue is documented.

guest-loyalty-data-export-portability differentiator

Self-serve and free: a Super Admin presses Get Report on the Insider Members page and the file is emailed to them; "the report can only be sent in a .CSV format", carrying first and last name, email, phone, Visits, Last Visit, Avg Spend, Balance and Lifetime points. Shortfall: this is the guest list plus aggregates, not transaction history — there is no self-serve bulk export of the transaction record, and scheduled report delivery must be configured by Arryved Support or an Implementation Manager. https://support.arryved.com/portal/en/kb/articles/how-to-get-your-insider-member-report · retrieved 2026-08-02 adversarially verified

guest-loyalty-review-capture-routing differentiator

No review request, feedback survey or review-routing feature is documented in the Insider or Arryved Online documentation.

guest-loyalty-wallet-pass differentiator

The "Insider Wallet" is an in-product container where offers and points are stored, not an Apple Wallet or Google Wallet pass. No standard wallet pass format is mentioned either way; the TapWyse partnership markets "digital member cards" in a separate branded app.

guest-loyalty-privacy-rights-tooling

The documented mechanism for a data-subject request is an email to compliance@fullsteam.com / Fullsteam Operations LLC. No self-serve delete, export or consent-withdrawal tool exists in Arryved Portal for guest privacy rights. https://arryved.com/privacy-policy/ · retrieved 2026-08-02

guest-loyalty-ai-offer-recommendation differentiator

No AI, machine-learning or automated offer-recommendation feature is documented in the Arryved Insider articles — offers are composed by the merchant in the Portal and targeted only by whether a member holds enough points.

guest-loyalty-stored-value-gift

Native stored value: a Portal Gift Card Tool creates cards and updates balances for physical and digital cards, gift cards are a payment option in Arryved Service, digital gift cards are sold through Arryved Online, and Rosie delivers a monthly Gift Card Liability summary. https://support.arryved.com/portal/en/kb/articles/creating-new-gift-cards-or-accounts · retrieved 2026-08-02

labor-clock-in-at-pos

"Arryved Service tracks the hours worked by each Labor Role for every employee who clocks in and out." Employees carry a clock-in code on their profile and clock in on the POS device; hours can be viewed, added and adjusted in the Portal. https://support.arryved.com/portal/en/kb/articles/viewing-hour · retrieved 2026-08-02

labor-offline-time-punch differentiator

The Offline Mode overview enumerates what stops working while offline and "employee clock in/out" is the first item on that list. https://support.arryved.com/portal/en/kb/articles/enter-offline-mode · retrieved 2026-08-02

labor-granular-rbac

Fourteen named permissions assigned per labor role: AUTH CANCEL, CASH, COMP, EIGHTY SIX, HARDWARE, HOURS ADJUST, MGR REPORT, ORDER, ORDER ITEM VOID, OWNED TABS ONLY, REFUND, REPORTS, TIP PAY, TRANSFER. Employees inherit them from the role they are logged in under. https://support.arryved.com/portal/en/kb/articles/labor-roles-permissions · retrieved 2026-08-02

labor-manager-override-audit

Overrides are real and code-based: a manager can "use their login code to approve a Comp for someone else", and a transfer without the permission "requires approval...by someone with the Permission". Shortfall: only the Altered Tab Forensics report (voided payments, orders with items removed, Super Admin only) records after-the-fact activity — no general override log naming who approved what and when is documented. https://support.arryved.com/portal/en/kb/articles/labor-roles-permissions · retrieved 2026-08-02

labor-native-scheduling differentiator

Scheduling is delivered by a partner: 7shifts is documented as "an employee schedule management system" integrated with Arryved, and Schedulefly appears on the vendor partner page. The Portal's Employees section enumerates exactly three areas — View Employees, View Hours, Labor Roles — with no schedule builder. https://support.arryved.com/portal/en/kb/arryved-support/arryved-integrations/7shifts · retrieved 2026-08-02

labor-demand-labor-forecast differentiator

Forecasting is the partner's: the KB describes 7shifts as "Employee Management, Scheduling, and Sales Forecasting". Arryved's own Employees section (View Employees, View Hours, Labor Roles) and its enumerated reporting sections contain no demand or labour forecast. https://support.arryved.com/portal/en/kb/arryved-support/arryved-integrations · retrieved 2026-08-02

labor-realtime-labor-percent differentiator

Via the 7shifts partner integration: Arryved syncs net sales, wages and time punches to 7shifts, whose Sales & Labor dashboard shows 'real-time sales and labor costs plus projections', and the arryved.com partner page sells 'labor as a percentage of sales in real time'. Shortfalls: the figure lives in 7shifts, not on an Arryved manager view or POS; Arryved's own KB states data 'is not updated in real time' and may lag; 7shifts is a separate account billed per location. https://support.arryved.com/portal/en/kb/articles/7shifts-integration-overview-2-7-2025-1 · retrieved 2026-09-03 adversarially verified

labor-overtime-prevention differentiator

No overtime threshold, approaching-overtime alert or clock-in block is documented in the Employees or Labor Roles articles.

labor-break-compliance-by-state differentiator

No break tracking, meal-period attestation or state-specific compliance rule set is documented anywhere in the Employees section.

labor-tip-pooling-rules

Native and documented across a 20-article Tips course on the vendor KB that the earlier pass never opened (it sits under arryved-onboarding, not arryved-support). Tip pooling by day: one pool for all tipped employees, divided by hours worked, or weighted by per-labor-role Tip Points (points per hour; formula published) via the Employee Time Card report or the End of Day Tool, which also lets a manager adjust the pool amount and tipped hours. Tip pooling by shift: the Tips By Labor Hours report creates pool segments bookended by clock-in/out times, in a tab-close or an order-timestamp variant; the Tips By Item Type report supports category-based pools such as a kitchen share of food tips. Cash tips enter the pool through a cash tip tab. Caveats: every tip report and Tip Points must be enabled by the Implementation Manager; exact percentage splits are stated to be hard to reproduce with points; reports are meant to be run after batch time the next day. https://support.arryved.com/portal/en/kb/articles/reports-with-tips · retrieved 2026-09-03 adversarially verified

labor-tip-distribution-audit-trail

Per-day, per-employee allocation records exist and download: the End of Day Tip Summary shows each employee's hours, tips earned from the daily pool, and paid versus still owed; the Employee Time Card and Tips By Labor Hours reports show per-employee allocations per day or per shift segment; the Cash Action Log lists declared tips in order performed. Shortfalls: the reports show the pool's distribution but not each employee's contribution into it (tips are not differentiated by type and are pooled from the whole day or segment); the End of Day Tool may be used only once per day and re-entry causes double reporting; changing Tip Points rewrites past tip reports retroactively, which the KB itself warns about, so the trail is not immutable. https://support.arryved.com/portal/en/kb/articles/end-of-day-tip-tool-general-info-9-5-2022 · retrieved 2026-09-03 adversarially verified

labor-qualified-tips-w2-reporting differentiator

No article addresses tip reporting for tax purposes, allocated tips, or the qualified-tips reporting introduced for W-2 handling.

labor-native-payroll differentiator

There is no payroll product. The Portal's Employees section enumerates View Employees, View Hours and Labor Roles; the KB's twelve top-level categories contain no payroll; and payroll-adjacent workflows are routed to the 7shifts integration. https://support.arryved.com/portal/en/kb/arryved-support/portal/employees · retrieved 2026-08-02

labor-payroll-export-formats

Hours are viewable and adjustable per employee in the Portal, and Rosie can deliver "any Arryved Portal report" on a schedule as PDF, XLS or CSV, so hours data can be got out. Shortfall: no payroll-provider-specific export format is named, and the 7shifts integration is the documented route to payroll systems. https://support.arryved.com/portal/en/kb/articles/rosie-reports-overview · retrieved 2026-08-02

labor-shift-swap-workflow differentiator

A swap workflow presupposes a schedule, and Arryved has none — the Employees section covers only View Employees, View Hours and Labor Roles, with scheduling delegated to 7shifts or Schedulefly. https://support.arryved.com/portal/en/kb/arryved-support/portal/employees · retrieved 2026-08-02

labor-server-performance-metrics differentiator

Employee attribution exists in reporting: the Daily Sales Report lists closed tabs with employee names, and the Purchase Items Report breaks item sales down by employee, time and location. Shortfall: there is no server scorecard — no per-server average check, items-per-cover, attach rate or ranking view is documented. https://support.arryved.com/portal/en/kb/arryved-support/portal/analytics-reporting/sales · retrieved 2026-08-02

inventory-recipe-bom-costing

Recipe and batch costing exists on the brewhouse side: ABM's Production module lets a brewer "Create Recipes and schedule Batches", with an Items & Inventory module behind it, and POS inventory items carry costs. Shortfall: ABM is a separately onboarded module, its recipes are production recipes rather than menu-item bills of material, and no food recipe/BOM builder is documented in Arryved Portal's Inventory section. https://support.arryved.com/portal/en/kb/arryved-support/arryved-brewery-management-abm/production · retrieved 2026-08-02

inventory-unit-conversion-yields

"Unit Sizes are how different sizes and prices can be applied to an Inventory Item", and quantity tracking is held per unit size — so a keg-to-pour size hierarchy exists on the sales side. Shortfall: no purchase-unit-to-usage-unit conversion factor, yield percentage or waste allowance is documented. https://support.arryved.com/portal/en/kb/articles/how-to-add-unit-sizes-to-inventory-items · retrieved 2026-08-02

inventory-theoretical-vs-actual differentiator

No variance report comparing theoretical usage against counted usage appears in the Portal's Sales, Operations, Statistics, Accounting, Discrepancy or General reporting sections that were reachable.

inventory-realtime-depletion differentiator

Items tracked by quantity show a live count on the INV screen that staff can adjust, and "How To Track Inventory Items By Quantity" tracks stock per unit size as items sell. Shortfall: depletion is at the sold-item level; no ingredient-level depletion from a recipe on sale is documented on the POS side. https://support.arryved.com/portal/en/kb/articles/managing · retrieved 2026-08-02

inventory-86-auto-sync differentiator

Kicking an item on the INV screen makes it unavailable and removes it from menus, and quantity-tracked items can be depleted to zero. Shortfall: propagation of a kick to the Arryved Online store and OpenTab menus is not documented, and there is no documented automatic 86 the moment a tracked count hits zero. https://support.arryved.com/portal/en/kb/articles/managing · retrieved 2026-08-02

inventory-count-modes

Quantities can be adjusted item-by-item from the INV screen, but no count sheet, full/partial/cycle count session, or count-by-storage-area workflow is documented in the Portal Inventory section.

inventory-mobile-count-offline

Barcode scanners and SKUs are documented for checkout, and counts can be edited on the INV screen of a handheld, but no dedicated mobile count session is documented and the Offline Mode article does not address inventory counting.

inventory-vendor-catalogs-edi differentiator

No vendor record, vendor catalogue, purchase order or EDI ordering feature is documented in the Portal Inventory section, which enumerates Inventory Settings, Creating Inventory, Creating Unique Items and Modifiers. ABM's procurement side was not documented on the reachable pages.

inventory-invoice-ocr differentiator

Invoice capture is a named partner's job: MarginEdge is listed for invoice and cost management. Arryved's own Inventory documentation enumerates settings, item creation, unique items and modifiers, with no invoice upload, OCR or line-item extraction. https://arryved.com/integration-partners/ · retrieved 2026-08-02

inventory-price-change-alerts differentiator

Without documented vendor records or invoice ingestion there is no documented source for a cost-change alert, but no article states that price-change alerting is unavailable.

inventory-par-auto-suggest differentiator

No par level, reorder point or suggested-order quantity is documented in the Portal Inventory section or the INV screen article.

inventory-waste-logging

Counts can be adjusted manually on the INV screen, but no waste, spillage or spoilage reason code or waste log is documented.

inventory-shelf-life-expiry

No lot, batch-date, best-by or expiry tracking is documented in the POS inventory. ABM tracks production batches but its date and shelf-life handling was not documented on the reachable pages.

inventory-bar-partial-bottle

Unit Sizes plus per-unit-size quantity tracking give a workable draft model — a keg sold down in pours of several named sizes — and BarTrack is integrated for draft-line volume monitoring. Shortfall: no tenthing, weighing or partial-bottle depletion for spirits is documented, and the precise draft measurement comes from BarTrack, a third party. https://support.arryved.com/portal/en/kb/articles/how-to-add-unit-sizes-to-inventory-items · retrieved 2026-08-02

inventory-cogs-gl-export

Accounting posting is documented through partners — QuickBooks directly and Shogo for accounting automation — and any Portal report can be delivered as XLS or CSV via Rosie. Shortfall: no native COGS calculation or general-ledger mapping is documented in Arryved Portal; the journal is built in the accounting package. https://support.arryved.com/portal/en/kb/arryved-support/arryved-integrations/shogo · retrieved 2026-08-02

inventory-native-not-partner differentiator

A genuine first-party inventory layer exists — item creation, item types, tax types, unit sizes, SKUs and barcodes, folders and filtering, cloning, quantity tracking, and 86ing from the INV screen. Shortfall: everything above sold-item stock is partner or module territory — Yellow Dog for F&B inventory, MarginEdge for invoice costing, Ekos for brewery ERP, and ABM as a separately onboarded production module. https://support.arryved.com/portal/en/kb/arryved-support/portal/inventory · retrieved 2026-08-02

inventory-menu-margin-linkage differentiator

Inventory items carry costs and the Item Type Sales and Category Sales reports carry revenue, but no article documents a margin or contribution view joining the two per menu item.

reporting-realtime-dashboard

"The homepage of your Arryved Portal is known as the Dashboard", giving a visual summary of sales and tab data for the current or a previous business day, alongside a Sales Summary covering bookkeeping for the current business day. https://support.arryved.com/portal/en/kb/articles/dashboard · retrieved 2026-08-02

reporting-eod-closeout

The Sales Summary is the day's close-out view with revenue breakdown, viewable for the current day, a past date or a range; Rosie sends it each morning "based on the batch time set by the location", together with an open-tabs notification. https://support.arryved.com/portal/en/kb/articles/system-sales-summary · retrieved 2026-08-02

reporting-pmix-modifier-level

The Item Modifiers Analysis Report "reveals an insightful analysis of how and how often your Menu Items are modified"; the Added Modifiers Report lists modifiers ordered in a date range with frequency and associated revenue; the Purchase Items Report gives item-level sales by employee, time and location. https://support.arryved.com/portal/en/kb/articles/item-modifiers-analysis-report · retrieved 2026-08-02

reporting-comps-voids-audit

The Altered Tab Forensics Report documents "voided payments or orders with items removed" and requires Super Admin access to view. Comps are separately configured under Location Settings and carry a COMP permission with manager-code approval. https://support.arryved.com/portal/en/kb/arryved-support/portal/analytics-reporting/operations · retrieved 2026-08-02

reporting-cash-over-short

A CASH labor-role permission and a cash drawer hardware section exist, but no till count, drawer declaration or over/short reconciliation report is documented in any of the Portal reporting sections.

reporting-labor-productivity

The Employee Performance report joins total sales, comps, tips, hours worked and tab/order counts per tipped employee from clocked hours, filterable by labor role, so sales per employee-hour is one division away; the 7shifts integration adds labor as a percentage of sales in 7shifts' dashboard. Shortfalls: no sales-per-labor-hour or labor-percentage column in an Arryved report, no by-hour or by-department cut, non-tipped roles are excluded from the report, and the report totals a date range rather than breaking it down by day. https://support.arryved.com/portal/en/kb/articles/employee-performance-report-overview · retrieved 2026-09-03 adversarially verified

reporting-server-scorecards differentiator

Employee names appear on the Daily Sales and Purchase Items reports, but no scorecard, ranking or per-server metric set is documented.

reporting-channel-profitability differentiator

Orders arrive from Arryved Service, Arryved Online and OpenTab and Venues are revenue centres, so a channel dimension plausibly exists, but no report is documented as breaking margin or contribution down by channel.

reporting-scheduled-delivery

Rosie sends "any Arryved Portal report" on a daily, weekly, monthly or specific-weekday cadence as PDF, XLS or CSV, to "one or a number of email addresses for each report, for each location" with no limit on recipients. Shortfall: it is not self-serve — adding or changing a scheduled report requires contacting Arryved Support or an Implementation Manager. https://support.arryved.com/portal/en/kb/articles/rosie-reports-overview · retrieved 2026-08-02

reporting-public-api differentiator

The support knowledge base enumerates twelve top-level categories — Arryved Pay, Portal, Service, Hardware, OpenTab, Arryved Online, Insider, Integrations, Web Solutions, ABM, Capital, Emergency Guide — and none is a developer or API section. developer.arryved.com does not resolve in DNS. Data leaves the platform by scheduled report or by a named partner integration, not by a documented reporting API. https://support.arryved.com/portal/en/kb/arryved-support · retrieved 2026-08-02

reporting-webhooks differentiator

No webhook product is documented — no callback registration, no event catalogue, no retry policy and no payload signing appear in any Arryved or partner document. The one publicly described outbound pipe is a scheduled batch push to a single hard-wired partner endpoint: "Arryved Service sync application pushes sales data to the Yellow Dog API at a frequency determined by Arryved Service" (the hourly default in that guide belongs to Yellow Dog’s own applications, not to Arryved). Sales data only, not order lifecycle events, and not to a customer-supplied endpoint. https://help.yellowdogsoftware.com/arryved · retrieved 2026-08-02 adversarially verified

reporting-api-not-upcharged differentiator

With no published API programme there is no published price for one. The only commercial term Arryved publishes around integrations is a $500 customer-referral bounty, which is not partner or API pricing.

reporting-tier-paywall differentiator

Arryved publishes no tier structure at all — the pricing page has one published figure and a quote path — so whether reports sit behind a higher tier cannot be determined. Reports are gated by labor-role permission (REPORTS, MGR REPORT) and by Super Admin for forensics, but that is access control, not a paywall.

reporting-history-retention differentiator

The Sales Summary and Tab Search allow past dates and ranges but no retention period is stated. The MSA speaks only to post-termination access (30 days), not to how far back live reporting reaches.

reporting-anomaly-alerts differentiator

Rosie sends reports on a fixed cadence plus an open-tabs notification; no threshold, variance or anomaly-triggered alert is documented.

reporting-nl-query

No natural-language query, chat analytics or AI assistant is documented in Arryved Portal's reporting or analytics sections.

reporting-guest-cohorts differentiator

Guest-level history exists: per-member stats dashboards, and a member report carrying contact info, point balance and visit history for the whole member base. Shortfall: there is no cohort builder — no first-visit cohorting, retention curve or repeat-rate report is documented, and analysis has to happen in the exported file. https://support.arryved.com/portal/en/kb/articles/view-insider-member-stats · retrieved 2026-08-02

reporting-sales-forecast differentiator

Via the 7shifts partner integration: Arryved sends a 90-day sales history on activation and ongoing net sales, and 7shifts produces Sales Projections and Labor Projections used to build schedules ('Forecast future sales based on POS sales history'). Shortfalls: no forecast in Arryved Portal's own reporting; the projection lives in 7shifts' dashboard, is billed by 7shifts per location, and its granularity is 7shifts' (daily projections for scheduling), not an Arryved daypart or hourly report. https://support.arryved.com/portal/en/kb/articles/7shifts-integration-overview-2-7-2025-1 · retrieved 2026-09-03 adversarially verified

reporting-tip-tax-compliance

Declared versus charged tips exist per employee: the Employee Tip Collection report breaks tips down by payment type (card and gift card versus cash/check), Cash Actions and Forced Tip Claim record tips declared at clock-out into the Cash Action Log and Emp. Cash Handling report, and the Payroll (Shift Tip) and Employee Time Card reports carry tips beside regular and overtime pay. Shortfalls: no tax liability summary by jurisdiction, no allocated-tip or 8027-style output, no named payroll-provider export format (the 7shifts integration explicitly does not carry tips), and the reports are only valid after batch time. https://support.arryved.com/portal/en/kb/articles/employee-tip-collection-report-overview · retrieved 2026-09-03 adversarially verified

hardware-commodity-devices differentiator

Merchant-sourced hardware is permitted but explicitly not guaranteed: "Arryved will make a best attempt to support devices purchased independently by customers. However, self-sourced devices are not guaranteed to be compatible or function correctly." Devices sold by Arryved are supported while they still receive security updates. https://support.arryved.com/portal/en/kb/articles/device-lifecycle-policy · retrieved 2026-08-02

hardware-os-platforms

Android only. The lifecycle policy points merchants to endoflife.date/android and uses Samsung Galaxy Tab as its worked example; the KB carries Android-specific articles (TalkBack on/off, offline checkpoint recovery for Android 10 or lower, 11+ and 15+). Shortfall: no iOS, Windows or browser-based POS client is documented. https://support.arryved.com/portal/en/kb/articles/device-lifecycle-policy · retrieved 2026-08-02

hardware-handheld-purpose-built

Arryved sells and supports "POS handhelds and tablets that house Arryved Service" and the product is designed around roaming staff. Shortfall: the devices are commodity Android tablets and phones rather than a purpose-built Arryved terminal — no model is named on any public page, and the lifecycle policy tracks third-party manufacturer end-of-life dates. https://support.arryved.com/portal/en/kb/arryved-support/hardware · retrieved 2026-08-02

hardware-handheld-battery-swap differentiator

No device model is published, so battery architecture, hot-swap batteries or charging-dock behaviour cannot be established from any public Arryved page.

hardware-handheld-lte

The Hardware KB's "Your Network" section covers network, WiFi and router only. No cellular-equipped handheld or data plan is documented, and no device model is published from which to infer one.

hardware-offline-mode

Offline Mode is a documented, supported state with its own KB section: manual entry from Settings by a holder of the HARDWARE permission, on-device checkpoint files, an emergency entry code, an exit-and-sync procedure and per-Android-version recovery articles. https://support.arryved.com/portal/en/kb/articles/enter-offline-mode · retrieved 2026-08-02

hardware-kds

Two documented KDS paths: an Epson KDS with its own overview, setup and hardware articles under Arryved's Hardware section, addressed through the same Peripheral Matrix as printers, and the Fresh KDS partner integration. Shortfall: neither is Arryved-built software — the Epson unit is a printer-vendor display product and Fresh KDS is a third party — and the documented KDS feature set is limited to displaying tickets, custom layouts and time tracking. https://support.arryved.com/portal/en/kb/arryved-support/hardware/kds-system · retrieved 2026-08-02

hardware-printer-compatibility

Printers are documented in depth — setup, testing, troubleshooting and off-site printing — with bar, kitchen and receipt roles and a Print Controller required for Arryved Online and OpenTab tickets. Shortfall: no supported printer make or model list is published, so compatibility with hardware a merchant already owns cannot be checked before buying. https://support.arryved.com/portal/en/kb/arryved-support/hardware/printer · retrieved 2026-08-02

hardware-peripherals

The Hardware section documents the full peripheral set: POS devices, card readers, printers, a print controller, cash drawer, barcode scanners ("for quicker checkout", with SKU setup and scanning documented) and Epson KDS. https://support.arryved.com/portal/en/kb/arryved-support/hardware · retrieved 2026-08-02

hardware-p2pe-terminal

The two documented readers, MagTek tDynamo and DynaFlex II Go, are EMV devices with tap, dip, swipe and digital wallets, but neither the hardware articles nor the PCI overview names a validated P2PE solution or a listing, so the encryption architecture is undetermined.

hardware-tap-to-phone differentiator

Every documented acceptance path pairs a separate MagTek reader to the Android device. No contactless-on-the-phone capability is claimed, and nothing states it is unsupported.

hardware-pricing-transparency differentiator

Arryved names the hardware fees but publishes none of the amounts: Terminal Lease Fee, Terminal Purchase Fee, Terminal Sales Tax and Shipping & Handling all appear on the fee list, under an explicit statement that "the actual dollar amounts of the fees are not mentioned in this guide". The pricing page publishes no hardware price either. https://support.arryved.com/portal/en/kb/articles/arryved-pay-fee-structure · retrieved 2026-08-02

hardware-ownership-vs-lease differentiator

Both routes exist and outright purchase conveys title: MSA §15 provides that "for Equipment purchased from Company, title to such Equipment shall not pass to Client until all amounts for the purchase of such Equipment have been paid". The fee list carries both a Terminal Lease Fee and a Terminal Purchase Fee, and the Arryved Pay page states "lease or buy, you decide". https://arryved.com/master-services-agreement/ · retrieved 2026-08-02 adversarially verified

hardware-usable-after-churn differentiator

Purchased equipment becomes the merchant's property under MSA §15, but nothing states whether the Android tablets and MagTek readers are provisioned in a way that prevents reuse with another POS, and no unlock or decommission procedure is documented.

hardware-byod

Bringing your own Android device is allowed: "Arryved will make a best attempt to support devices purchased independently by customers." Shortfall: the same passage continues "self-sourced devices are not guaranteed to be compatible or function correctly", no supported-model list is published, and a paired MagTek reader is still required to take cards. https://support.arryved.com/portal/en/kb/articles/device-lifecycle-policy · retrieved 2026-08-02

hardware-selfpour-scales

BarTrack is an integrated draft-beverage monitoring partner giving volume and quality telemetry on the draft system. Shortfall: this is line monitoring, not self-pour — no self-pour wall, RFID/NFC pour-card system or scale integration (PourMyBeer, iPourIt, Table Tap) is documented. https://arryved.com/integration-partners/bartrack/ · retrieved 2026-08-02

extensibility-public-api-docs

There is no public API documentation. The KB's twelve top-level categories contain no developer or API section; developer.arryved.com does not resolve; and the only visible evidence of an API is a partner setup step in Yellow Dog's own documentation instructing the merchant to fetch an "API URL" and "API Key" from Arryved Service for that one integration. https://support.arryved.com/portal/en/kb/arryved-support · retrieved 2026-08-02

extensibility-api-access-cost differentiator

No partner programme, certification path, listing fee or API price is published. The one published integration-adjacent commercial term is a $500 customer-referral bounty, which is not API pricing.

extensibility-free-sandbox differentiator

With no published developer programme there is no published sandbox, test merchant or staging environment; nothing states one does not exist for contracted partners.

extensibility-oauth-partner-apps

The one documented auth model is a static shared secret, not delegated authorisation: the merchant obtains an "API URL" and "API Key" plus "a list of all Location IDs (Revenue Center Codes)" from Arryved and hands them to the integrator. No OAuth flow, no scopes, no consent screen and no individually revocable token grant. https://help.yellowdogsoftware.com/arryved · retrieved 2026-08-02 adversarially verified

extensibility-webhooks-push

Arryved does emit outbound data, but not as webhooks: its sync application "pushes sales data to the Yellow Dog API at a frequency determined by Arryved Service" — a scheduled batch to one named partner, carrying sales data. No subscribable order-lifecycle event (created, modified, paid, voided, refunded) and no customer-configurable callback URL is documented anywhere. https://help.yellowdogsoftware.com/arryved · retrieved 2026-08-02 adversarially verified

extensibility-webhook-reliability differentiator

No webhook product exists to have delivery guarantees, so no retry policy, signing scheme, replay window or delivery log is published. Recorded as absent rather than unknown because the absence follows from the absence of webhooks themselves.

extensibility-order-injection-api

The documented API surface pushes sales data outward to a partner. No inbound order-creation endpoint is documented, but Arryved does not state that none exists for contracted partners.

extensibility-doordash-preferred differentiator

Arryved does not appear in DoorDash's 2026 Preferred Integration Partner cohort, and it has no DoorDash integration of any kind on either of its enumerated partner lists. https://about.doordash.com/en-us/news/doordash-preferred-integrations-program-2026 · retrieved 2026-08-02

extensibility-first-party-delivery-integrations differentiator

The vendor's integration-partners page enumerates Fresh KDS, QuickBooks, 7shifts, MarginEdge, Shogo, BarTrack, Ekos, Yellow Dog and Schedulefly. Not one is a delivery marketplace, and the support KB's list adds only eCard Systems. https://arryved.com/integration-partners/ · retrieved 2026-08-02

extensibility-middleware-compatibility

Neither enumerated partner list contains Deliverect, Chowly, Otter, Checkmate, UrbanPiper or any other order-aggregation middleware, and no public API exists for one to build against unaided. https://support.arryved.com/portal/en/kb/arryved-support/arryved-integrations · retrieved 2026-08-02

extensibility-accounting-connectors

Two documented accounting paths with their own KB sections: a direct QuickBooks integration, and Shogo for accounting automation, described on the vendor site as routing to QuickBooks, Xero, Sage and Exact. MarginEdge covers invoice and cost management. https://support.arryved.com/portal/en/kb/arryved-support/arryved-integrations/quickbooks · retrieved 2026-08-02

extensibility-payroll-export

Labour data leaves the platform: the 7shifts integration syncs POS sales and labour data, and any Portal report including hours can be scheduled out as XLS or CSV through Rosie. Shortfall: no payroll provider is integrated directly and no payroll-specific export format is named — the route to payroll runs through 7shifts. https://support.arryved.com/portal/en/kb/arryved-support/arryved-integrations/7shifts · retrieved 2026-08-02

extensibility-app-marketplace

There is no marketplace — just a static page of nine named partners, mirrored by a nine-entry KB section. There is no listing process, no self-serve install or connect flow, no app directory search, and no developer route onto it. https://arryved.com/integration-partners/ · retrieved 2026-08-02

extensibility-data-portability-exit differentiator

The MSA §4.4 commitment is real: "Company shall provide access to all Client Data in a commonly used machine-readable format or such other format as agreed by Client and Company." Shortfall: access lasts "no more than thirty (30) days after the termination or expiration", after which "Company may delete Client Data"; it is a request-based process, not a self-serve export; and no format, scope or delivery SLA is specified. https://arryved.com/master-services-agreement/ · retrieved 2026-08-02

reliability-offline-order-entry

Orders and tabs continue during an outage, with the guidance to prefer Quick Close pay-as-you-go transactions and to let one device manage tabs. Offline actions are checkpointed on-device and replayed on sync. https://support.arryved.com/portal/en/kb/articles/enter-offline-mode · retrieved 2026-08-02

reliability-offline-card-auth differentiator

Cards are accepted offline and settled on reconnect, and Arryved Pay markets "offline EMV payments". Shortfall: there is no authorisation while offline — "credit or debit card transactions are verified for funds after you exit Offline Mode and return online. Some payments may fail" — manual card entry and gift-card payments do not work offline at all, and the offline batch must be synced "within 72 hours of the time of the initial transaction". The vendor marketing page claiming you can "take credit cards, open and close tabs, process orders — all while offline" is contradicted by its own knowledge base. https://support.arryved.com/portal/en/kb/articles/enter-offline-mode · retrieved 2026-08-02 adversarially verified

reliability-offline-decline-liability differentiator

No liability is assumed by the vendor or processor. The documentation warns plainly that some offline payments may fail on later verification, and offers no guarantee, floor limit or reimbursement. https://support.arryved.com/portal/en/kb/articles/enter-offline-mode · retrieved 2026-08-02

reliability-lan-degraded-multi-terminal differentiator

Multi-terminal operation does not survive the outage. The Offline Mode article lists device-to-device communication among the functions that stop working until synced, and advises using a single device to manage tabs — so terminals cannot see each other's tabs over the LAN while offline. https://support.arryved.com/portal/en/kb/articles/enter-offline-mode · retrieved 2026-08-02

reliability-local-transaction-engine differentiator

There is real local durability: transactions are written to on-device checkpoint files, with dedicated recovery articles for Android 10 or lower, 11+ and 15+, and an exit-and-sync procedure. Shortfall: it is a manual fallback a manager must switch on, it degrades to one authoritative device, sync must happen within 72 hours or data can be lost permanently, and it is not a continuously-running local engine the cloud merely mirrors. https://support.arryved.com/portal/en/kb/articles/enter-offline-mode · retrieved 2026-08-02

reliability-offline-kds-printing

Printing survives an internet outage provided "your Internal Network's router is functioning", verified by gateway and printer pings in diagnostics. Shortfall: KDS behaviour offline is documented nowhere, and OpenTab orders are explicitly not received while offline, so a digital-ticket kitchen loses a channel. https://support.arryved.com/portal/en/kb/articles/enter-offline-mode · retrieved 2026-08-02

reliability-printer-fallback

A Printer Diagnostics tool on the STAFF screen and a printer troubleshooting section exist, and the Peripheral Matrix allows more than one peripheral per ticket type, but no article describes automatic failover of a ticket to a second printer when the assigned one is unreachable.

reliability-sync-conflict-handling

Sync is a documented, deliberate procedure with per-Android-version checkpoint recovery articles behind it when it goes wrong. Shortfall: conflict semantics are never described — the guidance is preventative (one device manages tabs, sync within 72 hours or risk permanent data loss) rather than a documented merge or last-writer-wins rule. https://support.arryved.com/portal/en/kb/articles/exit-offline-mode-and-sync · retrieved 2026-08-02

reliability-offline-feature-matrix

Arryved publishes an explicit list of what does not work offline: employee clock in/out, splitting and merging tabs, manual card entry, gift card sales and payments, receiving OpenTab orders, syncing Portal changes to devices, and device-to-device communication — plus the warning that card funds are only verified after returning online. It directly contradicts the marketing page's "take credit cards, open and close tabs, process orders — all while offline", and the honest document is the one in the KB. https://support.arryved.com/portal/en/kb/articles/enter-offline-mode · retrieved 2026-08-02

reliability-public-status-page

status.arryved.com does not resolve in DNS, and no status, uptime or incident-history page is linked from arryved.com or from any of the twelve top-level support KB categories. Outage communication is routed through the printable Emergency Guide and the support desk instead.

reliability-247-live-support

The published base plan includes "7 days/week phone & email support" plus unlimited on-demand training. Shortfall: seven days a week is not 24/7 — no hours are published, no overnight coverage is claimed, and no response-time commitment appears on any public page. https://arryved.com/pricing/ · retrieved 2026-08-02

reliability-onsite-install differentiator

Onboarding is described as remote — a dedicated onboarding representative, an Implementation Manager, and self-install hardware guides including network setup. No on-site installation service is offered or ruled out on any public page.

reliability-menu-build-service differentiator

Unresolved. The pricing page promises onboarding with a dedicated representative, training options and 7-day support, but never names a menu or inventory build as a deliverable, and the Inventory and Menus documentation is written for the merchant to do the build. The onboarding knowledge base carries a section titled "Arryved Portal Build Self-Implementation", which points the other way, but that article is not retrievable, so absence is not asserted either. adversarially verified

reliability-hardware-replacement-sla

A documented warranty programme, not a turnaround SLA: Samsung tablets carry a 1-year manufacturer warranty with an optional purchased 3-year accident cover limited to one replacement, MagTek readers and Epson printers 2 years; Arryved handles the return process and pays shipping for in-warranty defects, and offers a loaner device 'for an additional per-week cost' to merchants who bought their own hardware. Shortfalls: no stated replacement or advance-exchange turnaround time, no loaner terms for catalog-bought devices, and warranties are 'non-negotiable since they are set by the hardware manufacturer'. https://support.arryved.com/portal/en/kb/articles/warran · retrieved 2026-09-03 adversarially verified

reliability-pci-dss-4-attestation

A real, named PCI DSS v4 programme exists: SecurityMetrics is the compliance partner, merchants complete SAQs and scans against a deadline, FullsteamPay Hosted Payments is the prescribed method, and $100,000 breach protection is bundled. Shortfall: no Arryved or Fullsteam Attestation of Compliance is published for merchants to review, and the obligation is pushed onto the merchant — "if you fail to become compliant, you're charged an additional monthly fee until you pass compliance". https://support.arryved.com/portal/en/kb/articles/pci-compliance-overview-arryved-pay · retrieved 2026-08-02

reliability-mfa-role-based-access

Role-based access is strong and granular — fourteen named permissions per labor role, an OWNED TABS ONLY restriction, a Super Admin gate on forensic reporting, and manager-code approval for comps and transfers. Shortfall: no multi-factor authentication on Arryved Portal login is documented in the Logging In section or anywhere else, and POS identification is a numeric clock-in code. https://support.arryved.com/portal/en/kb/articles/labor-roles-permissions · retrieved 2026-08-02

reliability-self-serve-training

A fully public, unauthenticated knowledge base across twelve product areas with hundreds of task-level articles, plus a printable Emergency Guide for POS and hardware failures, plus "unlimited on-demand training" in the published base plan. https://support.arryved.com/portal/en/kb/arryved-support · retrieved 2026-08-02

reliability-failover-terminal-role differentiator

There is no designated master or failover terminal. Offline Mode is entered manually per device by a holder of the HARDWARE permission, device-to-device communication stops, and the documented mitigation is a convention — use one device to manage tabs — rather than an elected local server role. https://support.arryved.com/portal/en/kb/articles/enter-offline-mode · retrieved 2026-08-02

reliability-cellular-backup

The Hardware KB's "Your Network" section covers network, WiFi and router only. No cellular failover, LTE backup router or automatic connection switching is documented; the documented answer to losing internet is Offline Mode.

commercial-month-to-month-contract differentiator

MSA §8.1: the Agreement "shall continue for twelve (12) months thereafter (the 'Initial Term')" and "shall automatically renew for additional, successive twelve (12) month terms unless either party provides written notice of termination...no less than ninety (90) days prior to the end of the then current term." https://arryved.com/master-services-agreement/ · retrieved 2026-08-02

commercial-no-early-termination-fee differentiator

MSA §8.4 imposes liquidated damages: "Client shall forfeit all pre-paid amounts for Fees, and for those arrangements in which the Fees are not paid in advance, Client shall pay Company an amount equal to the monthly Fee multiplied by the number of months remaining in the Term." https://arryved.com/master-services-agreement/ · retrieved 2026-08-02

commercial-autorenew-terms-published

The auto-renewal mechanics are published in full and in public on the vendor's own site: twelve-month initial term, successive twelve-month renewals, ninety days' written notice to stop it, plus a stated right for Company to terminate on thirty days' notice. https://arryved.com/master-services-agreement/ · retrieved 2026-08-02

commercial-processing-not-bundled differentiator

MSA §6.6 makes Arryved's own processing mandatory: "Client must be enrolled in and processing payments through Company's integrated payments processing platform within sixty (60) days of the Effective Date." Software and processing cannot be bought apart. https://arryved.com/master-services-agreement/ · retrieved 2026-08-02

commercial-interchange-plus-published differentiator

No pricing model is published at all, let alone interchange-plus. The fee-structure article names eleven fee lines and states outright that "the actual dollar amounts of the fees are not mentioned in this guide because they may fluctuate over time or vary depending on your processing volume and business operations". https://support.arryved.com/portal/en/kb/articles/arryved-pay-fee-structure · retrieved 2026-08-02

commercial-rate-increase-clause differentiator

The clause exists and is entirely one-sided: MSA §5.1, "Company may adjust Fees at any time with thirty (30) days' notice." There is no cap, no index, no cure period and no matching right for the merchant to exit without the §8.4 liquidated damages. https://arryved.com/master-services-agreement/ · retrieved 2026-08-02

commercial-pricing-published

One real published figure — "starting at $99.99/month" for 1-9 devices at a single location, including cloud software, mobile devices, online ordering tools, integrations, 7-day phone and email support, unlimited on-demand training and onboarded setup. Shortfall: 10+ devices or 2+ locations is "contact us for a quote", and no per-additional-device increment, module price, hardware price or card rate is published anywhere. https://arryved.com/pricing/ · retrieved 2026-08-02

commercial-module-unbundling differentiator

Modules are genuinely separable and separately sold — the Digital Menus guide states it is "an additional subscription service" requiring a conversation with sales, and Arryved Brewery Management, Web Solutions, Insider and Arryved Capital each have their own onboarding. Shortfall: not one module price is published, so the unbundling is visible in the product structure but not in the commercials. https://support.arryved.com/portal/en/kb/articles/digital-menus-quickstart-guide · retrieved 2026-08-02

commercial-hardware-purchase-outright

Outright purchase is offered and conveys title. MSA §15: "For Equipment purchased from Company, title to such Equipment shall not pass to Client until all amounts for the purchase of such Equipment have been paid by Client to Company." The fee list carries a Terminal Purchase Fee alongside a Terminal Lease Fee, and Arryved Pay states "lease or buy, you decide". https://arryved.com/master-services-agreement/ · retrieved 2026-08-02

commercial-hardware-not-locked differentiator

Arryved 'doesn't manufacture these products, we partner with Samsung, Magtak, Epson, and other hardware creators', and the warranty article explicitly contemplates merchants who 'purchased your own devices'; the End Of Life guide has merchants install Arryved Service from the Google Play Store onto supported devices, and the Fresh KDS hardware article allows 'other devices you may already have' provided they are Google Play certified. Standard Samsung Android tablets, Epson printers and a generic RJ12 cash drawer are the documented stack. Caveat: Arryved Pay card readers are leased MagTek units (a Terminal Lease Fee appears on statements), so the payment device is the one vendor-tied component. https://support.arryved.com/portal/en/kb/articles/warran · retrieved 2026-09-03 adversarially verified

commercial-data-export-self-serve

Some exports are genuinely self-serve: the Insider Member list exports from the Insider Members page, and Portal reports can be produced on demand. Shortfall: scheduled report delivery must be set up by Arryved Support or an Implementation Manager, bulk gift-card changes are a support request, and the full data set under MSA §4.4 is obtained by asking Arryved rather than by pressing a button. https://support.arryved.com/portal/en/kb/articles/how-to-get-your-insider-member-report · retrieved 2026-08-02

commercial-export-customer-and-loyalty differentiator

All three asset classes are exportable. Guest records and loyalty: "In Arryved Portal, from the Insider Members page, you can export a full list of your Members" as CSV with contact info, Balance and Lifetime points. Gift-card liability: the Gift Cards Overview documents a Gift Card Liability Report that "displays a list of all gift cards and their current balance with a summary line with the total gift card liability", alongside a Gift Card Activity Report and a Gift Card Modification Log. https://support.arryved.com/portal/en/kb/articles/how-to-get-your-insider-member-report · retrieved 2026-08-02 adversarially verified

commercial-post-termination-export-window differentiator

A window is contractually granted, which many vendors do not do: MSA §4.4 obliges Arryved to provide access to all Client Data in a commonly used machine-readable format on termination. Shortfall: it lasts "no more than thirty (30) days after the termination or expiration of the Agreement. After this thirty (30) day period, Company may delete Client Data in accordance with its standard schedule and procedures." https://arryved.com/master-services-agreement/ · retrieved 2026-08-02

commercial-data-ownership-clause differentiator

The MSA does leave Client Data with the client — Client retains rights to Client Data and can demand it back in machine-readable form under §4.4. Shortfall: Company owns Anonymized Data, Feedback and Professional Service Deliverables outright, and Client grants Company a broad licence to use Client Data for service provision and for AI model improvement, so the derived layer belongs to the vendor. https://arryved.com/master-services-agreement/ · retrieved 2026-08-02

commercial-pci-p2pe-tokenization

Cardholder data is kept out of the merchant's hands in practice — FullsteamPay Hosted Payments is the prescribed e-commerce method, EMV card-on-file is marketed, and cards can be stored against Insider accounts and tabs, all of which implies a vault. Shortfall: no validated P2PE solution is named and no tokenization architecture, token scope or key-management description is published. https://support.arryved.com/portal/en/kb/articles/pci-compliance-overview-arryved-pay · retrieved 2026-08-02

commercial-pci-dss-4-controls

PCI DSS v4 is explicitly in force with a named validation partner (SecurityMetrics), merchant SAQs and scans, the March 2025 e-commerce requirement called out, and $100,000 breach protection bundled. Shortfall: the controls documented are the merchant's obligations and the penalty for missing them; no vendor-side control description, AOC, SOC 2 report or security whitepaper is published. https://support.arryved.com/portal/en/kb/articles/pci-compliance-overview-arryved-pay · retrieved 2026-08-02

commercial-privacy-dsar-tooling

Data-subject requests are handled by email to compliance@fullsteam.com / Fullsteam Operations LLC. There is no self-serve DSAR intake, no guest-data lookup-and-delete tool in Arryved Portal, and no documented turnaround commitment. https://arryved.com/privacy-policy/ · retrieved 2026-08-02

commercial-dual-pricing-compliant differentiator

Structured as a cash discount rather than a surcharge — "Dual Pricing is NOT surcharging" — applying to credit and debit in all 50 states, with receipt disclosure documented: "The printed bill is your friend! It shows the Non-cash Total and the Cash Total." Shortfall: no debit or prepaid exclusion mechanism exists (the model deliberately covers both), no network percentage cap is enforced or described, and menu-board disclosure is asserted only on a marketing blog, not in the setup documentation. https://support.arryved.com/portal/en/kb/articles/dual-pricing-overview · retrieved 2026-08-02 adversarially verified