Vendors / Mobile & food truck
Addmi
Zero-monthly-fee POS plus online ordering plus event ticketing for small counter-service venues and associations, funded entirely by a small per-transaction fee passed to the guest, bundling KDS, loyalty, gift cards, email marketing and time cards at no extra charge — but it sells no hardware, publishing instead a list of exact models you must buy yourself.
scored unknown legacy rubric
- Claims in scope
- 226
- Scored
- 40
- Assessed
- 20
- Unknown
- 206
- Not applicable
- 88
- Cells challenged
- 2
unknown, never as no.Identity
- Owner
- Addmi, Inc. — private US company; no parent disclosed
- Who it is for
- Food trucks, small counter-service venues, associations and event organizers wanting POS plus online ordering plus event ticketing with no software subscription
- Site
- https://www.addmi.com/
Pricing
transparency: quote-only · unit: per transaction (flat cents on POS/online, % on tickets/memberships), passed to the guest; $0 monthly per location · processor lock-in: unknown
- Software
- $0/month software. Funded by a per-transaction service fee passed to the guest: 19 cents per POS transaction, 38 cents per online order; 2% on memberships and 2% on invoicing; 3% on event ticketing capped at $39. USA and select countries only; other regions and alternative structures by quote (pricing@addmi.com).
Capabilities
Every claim is binary and checkable. Grades: A primary documentation · B product documentation · C pricing or feature page · D marketing claim · E third-party reporting · F inference with no source. A yes on a differentiator claim requires A or B.
Order capture & FOH workflow
order-capture-split-merge
Vendor FAQ: 'For POS, you can accept card payments, cash, and split payments across multiple methods' — splitting payment across tenders is claimed first-party. Shortfall: splitting a check by item, by seat or by even N-way, arbitrary dollar/percentage splits, and merging checks or tables (including after partial payment) are documented nowhere; the 'Orders Screen in Point of Sale' help article that would settle this appears in the archived help-centre roster but was never captured, and the live portal (addmi.freshdesk.com) returns HTTP 404. https://addmi.com/faq · retrieved 2026-08-04
order-capture-offline-order-entry
No published offline behaviour matrix.
order-capture-kiosk-first-party differentiator
Not scored by this record.
order-capture-drive-thru
Not scored by this record.
order-capture-drive-thru-timers
Not scored by this record.
order-capture-voice-ai differentiator
Not scored by this record.
order-capture-throttling differentiator
Not scored by this record.
order-capture-scheduled-orders
Online-ordering page: 'Provide options for curbside pickup, scheduled pickup times, or delivery services' — future-dated pickup times exist on the first-party online channel. Shortfall: per-channel lead-time configuration and fire-time injection into the make queue are documented nowhere; the KDS page says online and POS orders are 'sent right to the KDS' with no hold or fire-time logic described, so nothing establishes that a scheduled order surfaces at a computed fire time rather than on receipt. https://addmi.com/products/online-ordering · retrieved 2026-08-04
order-capture-order-ready-signal differentiator
Not scored by this record.
order-capture-void-comp-controls
Not scored by this record.
Menu, modifiers & pricing engine
menu-pricing-nested-modifiers
Assessed 2026-08-04 against the vendor's public surface: POS product page, quick-serve page, online-ordering page and the vendor-written App Store description. Modifiers surface only as 'modifier options that suit your customers' tastes' in the App Store copy; no page documents modifier group structure, nesting depth, min/max selection counts or a required flag. Addmi's help centre (addmi.freshdesk.com, linked from /contact) returns HTTP 404 — not publicly published — so no configuration documentation could be read.
menu-pricing-modifier-price-by-parent-size
Assessed 2026-08-04: nothing on addmi.com (POS product, quick-serve, online-ordering, pricing pages) or in the vendor-written App Store description addresses modifier pricing at all, let alone a price matrix by parent item and size. The Freshdesk help portal linked from /contact (addmi.freshdesk.com) returns HTTP 404, so no admin documentation is publicly readable.
menu-pricing-topping-quantity-tiers
Assessed 2026-08-04: no Addmi page and neither the App Store description nor the guides mention modifier quantity tiers (light/regular/extra), per-tier price multipliers or anything distinct from selecting a modifier twice. Modifiers get one sentence of marketing copy on the whole public surface; the help portal (addmi.freshdesk.com) returns HTTP 404. Unresolvable from public documentation.
menu-pricing-size-style-matrix differentiator
Not scored by this record.
menu-pricing-included-allowance differentiator
Not scored by this record.
menu-pricing-combos
Not scored by this record.
menu-pricing-upsell-prompts differentiator
Not scored by this record.
menu-pricing-86-propagation
Not scored by this record.
menu-pricing-countdown-auto-86 differentiator
Not scored by this record.
menu-pricing-dayparting
Not scored by this record.
menu-pricing-channel-price-books
Not scored by this record.
menu-pricing-dual-pricing differentiator
Not scored by this record.
menu-pricing-allergen-nutrition
Not scored by this record.
menu-pricing-3p-menu-push
Not scored by this record.
menu-pricing-dynamic-pricing
Not scored by this record.
Payments & money movement
payments-processor-choice differentiator
Not scored by this record.
payments-published-rates differentiator
Not scored by this record.
payments-dual-pricing differentiator
Not scored by this record.
payments-surcharge-guardrails differentiator
Not scored by this record.
payments-emv-nfc
Terminals are used but Addmi sells no hardware itself and publishes no EMV/NFC wallet certification list.
payments-softpos-tap-to-pay differentiator
Not scored by this record.
payments-qr-guest-pay differentiator
Not scored by this record.
payments-offline-store-and-forward differentiator
Not scored by this record.
payments-offline-decline-liability differentiator
Not scored by this record.
payments-gift-cards
Gift cards listed as included at no extra cost; cross-location balance and online-channel redemption not documented. https://www.addmi.com/pricing · retrieved 2026-08-01
payments-split-tender
Not scored by this record.
payments-refund-void-controls
POS page documents 'Pin code access for employees', and the vendor FAQ documents full or partial refunds from the dashboard with a Payment & Refund report in the enumerated dashboard set — refunds and PIN-scoped employee access exist. Shortfall: no page documents role-based authorization gating voids, discounts or no-sales at the terminal, and no approver-identified immutable audit log is described anywhere; the 'Roles and Users' help article visible in the archived help-centre roster was never captured and the live portal (addmi.freshdesk.com) returns HTTP 404. https://addmi.com/products/point-of-sale · retrieved 2026-08-04
payments-chargeback-tooling differentiator
Not scored by this record.
payments-card-on-file differentiator
Not scored by this record.
payments-payout-timing differentiator
Not scored by this record.
payments-p2pe-pci4
Not scored by this record.
Kitchen & production
kitchen-station-routing
Kitchen display is included but routing rules are not described.
kitchen-expo-consolidation
KDS feature page: 'Enabling Expediter mode on your kitchen display screen allows all stations fulfillment progress to be watched through their stages until completed either by the station or the expediter' — a consolidated multi-station expo view exists. Shortfall: the completion gate the claim requires is not documented; the vendor's own wording lets 'the station or the expediter' complete an order, and no page states completion waits until every contributing station has bumped its items. https://addmi.com/products/kitchen-display-system · retrieved 2026-08-04
kitchen-prep-time-pacing differentiator
Not scored by this record.
kitchen-order-throttling differentiator
Not scored by this record.
kitchen-channel-pause-propagation differentiator
Not scored by this record.
kitchen-order-ready-callback differentiator
Not scored by this record.
kitchen-bump-bar-hardware
The vendor's supported-hardware article enumerates every supported device class — iPads for 'Point of Sale Screen; Customer Facing Screen; Kitchen Display Screen; Server Handheld', supported printers (Star mC-Print3, SP700, TSP654IISK), supported card readers (Square, Stripe M2, MagTek), tablet stands and cash drawers — and contains no bump bar or keypad in any category. The KDS is an iPad app operated by touch ('Fulfill orders or individual items'), and no bump-bar input appears anywhere else on the vendor surface. Read from the Internet Archive's 2026-02-16 snapshot (article last modified 2023-06-06); the live portal addmi.freshdesk.com returns HTTP 404 as of 2026-08-04. https://web.archive.org/web/20260216092012/https://addmi.freshdesk.com/support/solutions/articles/65000163511-recommended-hardware-for-addmi · retrieved 2026-08-04
kitchen-all-day-counts
Not scored by this record.
kitchen-sla-alerts
Not scored by this record.
kitchen-printer-fallback differentiator
Not scored by this record.
kitchen-offline-operation differentiator
Not scored by this record.
kitchen-item-build-screens differentiator
Not scored by this record.
kitchen-recall-refire
Not scored by this record.
kitchen-order-modification-alerts differentiator
Not scored by this record.
kitchen-guest-ready-notification differentiator
Not scored by this record.
kitchen-waste-logging
Not scored by this record.
kitchen-speed-of-service-reporting
Not scored by this record.
kitchen-prep-forecasting
Not scored by this record.
Delivery, dispatch & third-party channels
delivery-dispatch-board
The vendor's delivery capability is its DoorDash courier partnership: 'We are partnered with DoorDash to provide the best customer experience while keeping things simple for your business', and the enumerated behaviour is that delivery orders 'are displayed in your POS', 'respect your inventory settings' and 'are displayed in your reports'. Drivers are DoorDash's, not the operator's — no driver roster, driver availability, dispatch/expo screen or multi-order run batching exists anywhere on the vendor surface, and the only delivery article in the archived help-centre roster is 'DoorDash Delivery Support'. https://addmi.com/products/online-ordering · retrieved 2026-08-04
delivery-address-validation
Not scored by this record.
delivery-daas-dispatch
Not scored by this record.
delivery-3p-direct-integration differentiator
Not scored by this record.
delivery-3p-injection
Not scored by this record.
delivery-menu-push
Not scored by this record.
delivery-86-sync
Not scored by this record.
delivery-store-pause
Not scored by this record.
delivery-3p-reconciliation differentiator
Not scored by this record.
delivery-injection-error-visibility differentiator
Not scored by this record.
delivery-tracking-page
Not scored by this record.
delivery-promise-time differentiator
Not scored by this record.
Digital ordering & guest-facing channels
digital-first-party-web
Online ordering included with a flat 38-cent fee passed to the guest, so no percentage marketplace commission to the operator; branded-domain support not documented. https://www.addmi.com/pricing · retrieved 2026-08-01
digital-menu-single-source
POS and online ordering are in one platform, which implies a shared menu, but no sync behaviour is documented.
digital-native-app differentiator
Not scored by this record.
digital-account-saved-payment
Assessed 2026-08-04: the online-ordering page markets the opposite model — 'Customers do not need to create an account to order', 'No app needed for customers to order online', and loyalty enrollment is automatic with 'No app or account creation needed by customers'. No page mentions guest accounts, saved addresses, tokenized cards or one-tap reorder; the vendor's /app roster lists no consumer app; and the archived help-centre roster (2026-02-16 snapshot of addmi.freshdesk.com, which now returns HTTP 404) contains no account or saved-payment article. Left unknown rather than no: 'no account needed' does not rule out an optional account, and whether the Stripe-backed checkout offers any saved-payment wallet is nowhere documented.
digital-upsell-engine differentiator
Not scored by this record.
digital-scheduled-pacing
Not scored by this record.
digital-fulfillment-modes
Not scored by this record.
digital-qr-table
Not scored by this record.
digital-kiosk differentiator
Not scored by this record.
digital-voice-ai-phone differentiator
Not scored by this record.
digital-drivethru-ai
Not scored by this record.
digital-sms-ordering
Not scored by this record.
digital-google-order differentiator
Not scored by this record.
digital-apple-business-connect
Not scored by this record.
digital-loyalty-attach
Not scored by this record.
digital-subscriptions
Not scored by this record.
digital-promo-parity
Not scored by this record.
digital-guest-data-ownership differentiator
Not scored by this record.
digital-checkout-pci-sca
Not scored by this record.
digital-surcharge-transparency differentiator
Not scored by this record.
Guest data, loyalty & marketing
guest-loyalty-unified-profile
'Data Capture' and loyalty are marketed together; dedup/merge behaviour across channels is not documented.
guest-loyalty-thirdparty-identity-attach differentiator
Not scored by this record.
guest-loyalty-accrual-models
Loyalty is a first-party included feature at no extra cost; supported accrual models are not documented. https://www.addmi.com/pricing · retrieved 2026-08-01
guest-loyalty-offline-behavior differentiator
Not scored by this record.
guest-loyalty-offer-stacking-rules differentiator
Not scored by this record.
guest-loyalty-targeted-offers differentiator
Not scored by this record.
guest-loyalty-rfm-segmentation differentiator
Not scored by this record.
guest-loyalty-lifecycle-automation
Email marketing and surveys are included; triggered birthday/lapsed automations are not described.
guest-loyalty-native-email-sms differentiator
Not scored by this record.
guest-loyalty-consent-management
Not scored by this record.
guest-loyalty-10dlc-registration
Not scored by this record.
guest-loyalty-campaign-attribution differentiator
Not scored by this record.
guest-loyalty-data-export-portability differentiator
Not scored by this record.
guest-loyalty-review-capture-routing differentiator
Not scored by this record.
guest-loyalty-referral-program
Not scored by this record.
guest-loyalty-wallet-pass differentiator
Not scored by this record.
guest-loyalty-privacy-rights-tooling
Not scored by this record.
guest-loyalty-redemption-fraud-controls
Not scored by this record.
guest-loyalty-ai-offer-recommendation differentiator
Not scored by this record.
guest-loyalty-stored-value-gift
Not scored by this record.
Labor & workforce
labor-clock-in-at-pos
'Time Cards' listed as an included feature; PIN/badge mechanics and whether clock-in happens at the terminal are not documented. https://www.addmi.com/pricing · retrieved 2026-08-01
labor-photo-punch-verification differentiator
Not scored by this record.
labor-geofenced-mobile-punch
Not scored by this record.
labor-offline-time-punch differentiator
Not scored by this record.
labor-granular-rbac
Assessed 2026-08-04: the POS product page documents 'Pin code access for employees' and a server shift close-out that can restrict servers to viewing only orders they started — evidence some access control exists, but nothing on per-action grantable permissions (void, comp, discount, refund, drawer open, price change, report access), custom roles or per-location grants. The help portal (addmi.freshdesk.com) returns HTTP 404, so the admin guide that would settle this is not publicly readable.
labor-manager-override-audit
Assessed 2026-08-04: no Addmi page mentions manager overrides, approvals or an audit trail. The dashboard report set the vendor enumerates on its POS and KDS pages (Sales, Labor, Payment & Refund, Transactions, Discounts, Loyalty) names no audit or activity log, but the list is prefixed 'reports such as' and is not exhaustive, and the help portal (addmi.freshdesk.com) returns HTTP 404. Absence of documentation in the pages read, not documented absence.
labor-native-scheduling differentiator
Not scored by this record.
labor-demand-labor-forecast differentiator
Not scored by this record.
labor-realtime-labor-percent differentiator
Not scored by this record.
labor-overtime-prevention differentiator
Not scored by this record.
labor-minor-labor-rules
Not scored by this record.
labor-qualified-tips-w2-reporting differentiator
Not scored by this record.
labor-native-payroll differentiator
Not scored by this record.
labor-payroll-export-formats
Not scored by this record.
labor-shift-swap-workflow differentiator
Not scored by this record.
labor-server-performance-metrics differentiator
Not scored by this record.
Inventory, purchasing & cost control
inventory-recipe-bom-costing
'Inventory' is listed as an included feature with no depth described; multi-level recipe costing is unlikely but unverified.
inventory-unit-conversion-yields
Assessed 2026-08-04: inventory is absent from Addmi's entire public surface — the pricing page's included-features list (Kitchen Display System, Loyalty, Gift Cards, Email Marketing, Survey & Certificate Generation), the POS and quick-serve product pages, and the App Store description. The partners page lists MarketMan ('Restaurant Management Software'), suggesting inventory is delegated to an integration, but that is inference, not a documented limitation. Left unknown rather than no: the included-features list is not framed as exhaustive and no vendor statement rules native inventory out.
inventory-theoretical-vs-actual differentiator
Not scored by this record.
inventory-realtime-depletion differentiator
Not scored by this record.
inventory-86-auto-sync differentiator
Not scored by this record.
inventory-count-modes
Assessed 2026-08-04: no count functionality is documented anywhere. The archived help-centre roster (2026-02-16 snapshot of addmi.freshdesk.com, which now returns HTTP 404) contains no inventory article at all; the online-ordering page's 'Delivery orders respect your inventory settings' implies some native availability tracking, and the partners page lists MarketMan for restaurant management, but neither full physical counts, spot counts, scheduled cycle counts nor per-count variance history appears on any page read (POS, quick-serve, online-ordering, pricing pages and the App Store description). Absence of documentation, not documented absence.
inventory-mobile-count-offline
Not scored by this record.
inventory-vendor-catalogs-edi differentiator
Not scored by this record.
inventory-invoice-ocr differentiator
Not scored by this record.
inventory-price-change-alerts differentiator
Not scored by this record.
inventory-par-auto-suggest differentiator
Not scored by this record.
inventory-waste-logging
Not scored by this record.
inventory-cogs-gl-export
Not scored by this record.
inventory-native-not-partner differentiator
Not scored by this record.
inventory-menu-margin-linkage differentiator
Not scored by this record.
Reporting, BI & data access
reporting-realtime-dashboard
KDS feature page: 'Access reports such as Sales, Labor, Payment & Refund, Transactions, Discounts, and Loyalty' and 'Reports are available on your Addmi dashboard and can be accessed from anywhere with an internet connection' — an off-premise cloud dashboard exists. Shortfalls: refresh latency is undocumented (no live/real-time claim anywhere, only 'historical reports' on the quick-serve page), and the vendor's own /app page lists no owner/manager mobile app — only Ticketing and POS apps — so off-premise mobile access is browser-only. https://addmi.com/products/kitchen-display-system · retrieved 2026-08-04
reporting-eod-closeout
POS page lists 'Till and end of day features' and documents a 'Server Shift Close Out' in which servers 'have restricted view of their assigned transactions and daily tips only and are required to settle lingering orders before clocking out' — an end-of-day/close-out process exists. Shortfall: the contents of the close-out are undocumented; no page shows a single document reconciling gross sales, net sales, tax, tips, discounts, refunds, tender types and expected cash deposit, and the 'Addmi Summary Reports' / 'Addmi Sales Summary Reports' help articles visible in the archived help-centre roster were never captured (live portal returns HTTP 404). https://addmi.com/products/point-of-sale · retrieved 2026-08-04
reporting-pmix-modifier-level
Vendor's own App Store copy claims 'detailed reports on sales, popular items, and peak hours' — item-level product reporting is claimed, at marketing grade only. Shortfall: no modifier-level breakdown, no quantity/gross/net columns, and no daypart or revenue-center filters are documented anywhere; the dashboard report set enumerated on the POS and KDS pages (Sales, Labor, Payment & Refund, Transactions, Discounts, Loyalty) contains no PMIX report. https://apps.apple.com/us/app/addmi-point-of-sale/id1499904685 · retrieved 2026-08-04
reporting-comps-voids-audit
Not scored by this record.
reporting-cash-over-short
Not scored by this record.
reporting-labor-productivity
Not scored by this record.
reporting-channel-profitability differentiator
Not scored by this record.
reporting-scheduled-delivery
Not scored by this record.
reporting-public-api differentiator
Not scored by this record.
reporting-webhooks differentiator
Not scored by this record.
reporting-api-not-upcharged differentiator
Not scored by this record.
reporting-tier-paywall differentiator
Not scored by this record.
reporting-history-retention differentiator
Not scored by this record.
reporting-anomaly-alerts differentiator
Not scored by this record.
reporting-nl-query
Not scored by this record.
reporting-guest-cohorts differentiator
Not scored by this record.
reporting-sales-forecast differentiator
Not scored by this record.
reporting-tip-tax-compliance
Not scored by this record.
Multi-location, franchise & enterprise governance
multi-location-multi-brand differentiator
Not scored by this record.
Hardware & physical footprint
hardware-commodity-devices differentiator
Not scored by this record.
hardware-os-platforms
Addmi publishes a recommended/exact-model compatibility list in support docs and insists on those models; OS names and minimum versions were not retrievable. https://www.addmi.com/pricing · retrieved 2026-08-01
hardware-handheld-purpose-built
Not scored by this record.
hardware-handheld-battery-swap differentiator
Not scored by this record.
hardware-handheld-lte
Not scored by this record.
hardware-offline-mode
Vendor's food-truck guide (published 2026-07-23) markets 'Offline-friendly card acceptance — sales continue when the signal at the curb does not.' Shortfall: only card acceptance is claimed to survive an outage; nothing documents that kitchen printing or cash-sale recording continue, and the claim's requirement that the vendor document which functions degrade is unmet — the same guide tells buyers to 'confirm exactly what still works offline before you commit' while publishing no such degradation list for Addmi itself. The supported-hardware article's documented mitigation for low-connectivity sites is an iPad Wi-Fi + Cellular, i.e. alternative connectivity rather than a described offline mode. https://addmi.com/guides/food-truck-pos-system · retrieved 2026-08-04
hardware-kds
Kitchen display included at no extra cost as a first-party feature; bump-bar input, station routing and course timing not documented. https://www.addmi.com/pricing · retrieved 2026-08-01
hardware-kiosk differentiator
Not scored by this record.
hardware-drive-thru
Not scored by this record.
hardware-printer-compatibility
Not scored by this record.
hardware-peripherals
Not scored by this record.
hardware-p2pe-terminal
Not scored by this record.
hardware-tap-to-phone differentiator
Not scored by this record.
hardware-pricing-transparency differentiator
Not scored by this record.
hardware-ownership-vs-lease differentiator
Not scored by this record.
hardware-usable-after-churn differentiator
Not scored by this record.
hardware-byod
Not scored by this record.
Integrations, API & extensibility
extensibility-public-api-docs
No public developer portal or API reference found.
extensibility-api-access-cost differentiator
Not scored by this record.
extensibility-free-sandbox differentiator
Not scored by this record.
extensibility-oauth-partner-apps
Assessed 2026-08-04: Addmi publishes no developer surface at all — no developer portal, no API reference, and the partners page lists named integrations (Club Express, MarketMan, Intuit QuickBooks) with a partnership contact form rather than a self-serve app program or marketplace. With no public description of how third parties authenticate, OAuth scoping and per-operator revocability cannot be assessed. Not scored no: an unpublished partner API may well sit behind the named integrations.
extensibility-webhooks-push
Assessed 2026-08-04: no API or integration documentation exists anywhere on addmi.com (partners page, product pages, guides and blog indexes all checked), web searches surface no Addmi developer material, and the help portal (addmi.freshdesk.com) returns HTTP 404. Whether the named integrations (MarketMan, QuickBooks, Club Express) are fed by pushed events or polling is nowhere described.
extensibility-webhook-reliability differentiator
Not scored by this record.
extensibility-order-injection-api
Not scored by this record.
extensibility-doordash-preferred differentiator
Not scored by this record.
extensibility-first-party-delivery-integrations differentiator
Not scored by this record.
extensibility-middleware-compatibility
Not scored by this record.
extensibility-accounting-connectors
Not scored by this record.
extensibility-payroll-export
Not scored by this record.
extensibility-app-marketplace
Not scored by this record.
extensibility-headless-embedded
Not scored by this record.
extensibility-data-portability-exit differentiator
Not scored by this record.
Reliability, offline & operations
reliability-offline-order-entry
Vendor's food-truck guide claims 'Offline-friendly card acceptance — sales continue when the signal at the curb does not', asserting at marketing grade that order-taking continues through an outage. Shortfall: ticket routing and check printing while offline are documented nowhere — the archived help-centre roster contains no offline article and the live portal (addmi.freshdesk.com) returns HTTP 404 — so what an offline terminal can still print or route is unestablished. https://addmi.com/guides/food-truck-pos-system · retrieved 2026-08-04
reliability-offline-card-auth differentiator
Not scored by this record.
reliability-offline-decline-liability differentiator
Not scored by this record.
reliability-offline-kds-printing
Assessed 2026-08-04: the KDS feature page and the App Store description say nothing about offline behavior. The vendor's own cashless-festival blog post gives only generic buyer advice to 'ask exactly what happens when connectivity drops mid-transaction' without claiming any Addmi offline capability, and the food-truck guide markets 'offline-friendly card acceptance' — payments, not KDS or printer routing. No statement either way on kitchen routing while offline.
reliability-printer-fallback
Assessed 2026-08-04: the App Store description lists 'Printer configuration options (Group order tickets, Trigger when to print)' and the quick-serve page covers printing tickets for incoming online orders, but no page mentions failover to a backup printer or KDS, unreachable-printer detection or staff alerts. The help portal (addmi.freshdesk.com) returns HTTP 404, so no hardware/printer troubleshooting documentation is publicly readable.
reliability-offline-feature-matrix
Not scored by this record.
reliability-public-status-page
Not scored by this record.
reliability-247-live-support
Not scored by this record.
reliability-menu-build-service differentiator
Not scored by this record.
reliability-hardware-replacement-sla
Not scored by this record.
reliability-pci-dss-4-attestation
Not scored by this record.
reliability-mfa-role-based-access
Not scored by this record.
reliability-self-serve-training
Not scored by this record.
reliability-cellular-backup
Not scored by this record.
Commercial, compliance & data ownership
commercial-month-to-month-contract differentiator
Not scored by this record.
commercial-no-early-termination-fee differentiator
Not scored by this record.
commercial-autorenew-terms-published
$0/month with fees only when transacting implies no term commitment to renew, but no explicit renewal or notice-window language is published. https://www.addmi.com/pricing · retrieved 2026-08-01
commercial-processing-not-bundled differentiator
Not scored by this record.
commercial-interchange-plus-published differentiator
Not scored by this record.
commercial-rate-increase-clause differentiator
Not scored by this record.
commercial-pricing-published
Exact figures published: $0/month, 19c POS and 38c online per transaction, 2% membership/invoicing, 3% ticketing capped at $39. https://www.addmi.com/pricing · retrieved 2026-08-01
commercial-module-unbundling differentiator
Not scored by this record.
commercial-hardware-purchase-outright
No hardware lease is possible because Addmi sells no hardware — you buy listed models yourself — but Addmi publishes no hardware price list. https://www.addmi.com/pricing · retrieved 2026-08-01
commercial-hardware-not-locked differentiator
Not scored by this record.
commercial-data-export-self-serve
Not scored by this record.
commercial-export-customer-and-loyalty differentiator
Not scored by this record.
commercial-post-termination-export-window differentiator
Not scored by this record.
commercial-data-ownership-clause differentiator
Not scored by this record.
commercial-pci-p2pe-tokenization
Not scored by this record.
commercial-pci-dss-4-controls
Not scored by this record.
commercial-privacy-dsar-tooling
Not scored by this record.
commercial-wcag-kiosk-accessibility differentiator
Not scored by this record.
commercial-dual-pricing-compliant differentiator
Not scored by this record.
Adversarial verification
An independent pass was instructed to refute this record, defaulting to downgrade when uncertain. It challenged 13 values — 2 upheld, 0 downgraded, 0 upgraded. This is published in full because a reader who can see which values were contested, on what evidence, and which way they moved has something no affiliate-funded comparison offers.
Capability claims
| Claim | As first scored | Verdict | What the verifier found |
|---|---|---|---|
| kitchen-expo-consolidation | unknown (placeholder: no public documentation located during the 2026-08-01 research pass) | resolve-to-partial | Placeholder cell resolved. The KDS feature page documents Expediter mode: 'allows all stations fulfillment progress to be watched through their stages until completed either by the station or the expediter' — a consolidated multi-station expo view exists. Partial, not yes: the claim's gate (order complete only when every contributing station has bumped) is not documented, and the vendor's own wording permits completion by 'the station or the expediter'. source |
| reporting-realtime-dashboard | unknown (placeholder: no public documentation located during the 2026-08-01 research pass) | resolve-to-partial | Placeholder cell resolved. Vendor documents a cloud dashboard with Sales, Labor, Payment & Refund, Transactions, Discounts and Loyalty reports 'accessed from anywhere with an internet connection'. Partial, not yes: no live/real-time refresh claim exists anywhere (the quick-serve page says 'historical reports'), and the vendor's /app page lists only Ticketing and POS apps — no owner/manager mobile app, so mobile off-premise access is browser-only. source |
| reporting-pmix-modifier-level | unknown (placeholder: no public documentation located during the 2026-08-01 research pass) | resolve-to-partial | Placeholder cell resolved. The vendor's own App Store copy claims 'detailed reports on sales, popular items, and peak hours', establishing item-level product reporting at marketing grade. Partial, not yes: modifier-level breakdown, quantity/gross/net columns and daypart/revenue-center filters are documented nowhere, and the enumerated dashboard report set contains no PMIX report. source |
| order-capture-split-merge | unknown (placeholder: no public documentation located during the 2026-08-01 research pass) | resolve-to-partial | Placeholder cell resolved. The vendor FAQ states 'For POS, you can accept card payments, cash, and split payments across multiple methods' — split tendering is first-party claimed. Partial, not yes: split-by-item/seat/N-way, arbitrary-amount splits and check/table merging (including after partial payment) are documented nowhere; the 'Orders Screen in Point of Sale' help article exists in the archived help-centre roster but was never captured and the live portal 404s. source |
| order-capture-scheduled-orders | unknown (placeholder: no public documentation located during the 2026-08-01 research pass) | resolve-to-partial | Placeholder cell resolved. The online-ordering page offers 'curbside pickup, scheduled pickup times, or delivery services'. Partial, not yes: no per-channel lead time or fire-time injection is documented — the KDS page describes orders 'sent right to the KDS' with no hold logic, so on-receipt surfacing cannot be ruled out. source |
| payments-refund-void-controls | unknown (placeholder: no public documentation located during the 2026-08-01 research pass) | resolve-to-partial | Placeholder cell resolved. 'Pin code access for employees' (POS page), dashboard full/partial refunds (FAQ) and a Payment & Refund report establish refunds plus PIN-scoped access. Partial, not yes: role-based approval gating on voids/discounts/no-sales and an approver-identified immutable audit log are documented nowhere; the 'Roles and Users' article was never archived and the live help portal 404s. source |
| kitchen-bump-bar-hardware | unknown (placeholder: no public documentation located during the 2026-08-01 research pass) | resolve-to-no | Placeholder cell resolved with positive evidence of absence. The vendor's supported-hardware article enumerates every supported device class (iPads for POS/customer/KDS/handheld screens, three Star printers, Square/Stripe/MagTek readers, stands, cash drawers) and no bump bar or keypad appears in any category; the KDS is a touch-operated iPad app. Read from the Internet Archive 2026-02-16 snapshot because the live portal addmi.freshdesk.com returns HTTP 404. source |
| delivery-dispatch-board | unknown (placeholder: no public documentation located during the 2026-08-01 research pass) | resolve-to-no | Placeholder cell resolved with positive evidence of absence. The vendor enumerates its delivery model as an outsourced DoorDash courier partnership whose POS-side behaviour is display-only ('Delivery orders are displayed in your POS ... respect your inventory settings ... are displayed in your reports'). There are no operator drivers to dispatch, and no driver-availability, dispatch screen or run-batching feature exists anywhere on the vendor surface; the only delivery help article in the archived roster is 'DoorDash Delivery Support'. source |
| reporting-eod-closeout | unknown (placeholder: no public documentation located during the 2026-08-01 research pass) | resolve-to-partial | Placeholder cell resolved. The POS page lists 'Till and end of day features' and a 'Server Shift Close Out' requiring servers to settle lingering orders before clocking out — a close-out process exists. Partial, not yes: no page documents a single EOD document reconciling gross/net/tax/tips/discounts/refunds/tenders/expected cash; the Summary Reports help articles were never archived and the live portal 404s. source |
| hardware-offline-mode | unknown (placeholder: no public documentation located during the 2026-08-01 research pass) | resolve-to-partial | Placeholder cell resolved. The vendor's food-truck guide markets 'Offline-friendly card acceptance — sales continue when the signal at the curb does not'. Partial, not yes: only card acceptance is claimed to survive an outage, no degradation list is published (the guide itself tells buyers to 'confirm exactly what still works offline'), and the hardware article's low-connectivity mitigation is a cellular iPad, not a documented offline mode. source |
| reliability-offline-order-entry | unknown (placeholder: no public documentation located during the 2026-08-01 research pass) | resolve-to-partial | Placeholder cell resolved. The food-truck guide's 'sales continue when the signal at the curb does not' asserts order-taking continues offline, at marketing grade. Partial, not yes: offline ticket routing and check printing are documented nowhere — no offline article exists in the archived help-centre roster and the live portal 404s. source |
| commercial-pricing-published | yes, grade B - Exact figures published: $0/month, 19c POS and 38c online pe | upheld | Grade only, value untouched. Corpus-wide mechanical pass (workflows/regrade-marketing-pages.mjs): the cited page is a first-party pricing/feature/product page, which atlas-evidence-rules grades C ("vendor pricing page or feature page - first-party, but written to sell"), not B ("vendor product documentation - the manual, the help centre, the admin guide"). No claim was re-researched in this pass and no evidence was re-read; only the grade was brought into line with the source type. source |
| commercial-hardware-purchase-outright | partial, grade B - No hardware lease is possible because Addmi sells no hardwar | upheld | Grade only, value untouched. Corpus-wide mechanical pass (workflows/regrade-marketing-pages.mjs): the cited page is a first-party pricing/feature/product page, which atlas-evidence-rules grades C ("vendor pricing page or feature page - first-party, but written to sell"), not B ("vendor product documentation - the manual, the help centre, the admin guide"). No claim was re-researched in this pass and no evidence was re-read; only the grade was brought into line with the source type. source |
Sources
Every URL this record cites. 14 in total.
- https://www.addmi.com/pricing
- https://addmi.com/products/kitchen-display-system
- https://addmi.com/products/point-of-sale
- https://apps.apple.com/us/app/addmi-point-of-sale/id1499904685
- https://addmi.com/app
- https://addmi.com/partners
- https://addmi.com/guides/food-truck-pos-system
- https://addmi.com/blog/cashless-festival-pos-rfid
- https://addmi.com/pos/quick-serve
- https://addmi.com/faq
- https://addmi.com/products/online-ordering
- https://addmi.com/contact
- https://web.archive.org/web/20260216085929/https://addmi.freshdesk.com/support/home
- https://web.archive.org/web/20260216092012/https://addmi.freshdesk.com/support/solutions/articles/65000163511-recommended-hardware-for-addmi