Vendors / QSR & drive-thru

Acrelec

French-origin global QSR hardware house — kiosks (K22/K27/C27, indoor and outdoor), digital menu boards (ODMB/IDMB), self-checkout modules, and drive-thru operations kit (Double Check order confirmation, QTimer, OrderMatic, cash payment) — now wholly owned by GLORY; it sells no POS.

scored live legacy rubric

Claims in scope
296
Scored
44
Assessed
31
Unknown
265
Not applicable
18
Cells challenged
0
90% of in-scope claims are unknown. This record measures what Acrelec publishes at least as much as what it does. A vendor that documents little scores low here whether or not the capability exists. Absence of evidence is recorded as unknown, never as no.

Identity

Owner
GLORY Ltd. (Tokyo: 6457), via Glory Global Solutions (International) Ltd — acquired the remaining equity in Acrelec Group SAS, completed 26 Nov 2025 (Glory first invested 2020); co-founder/co-CEO Jalel Souissi departed at close
Who it is for
Global QSR and retail mega-brands (McDonald's, Burger King, Starbucks, Walmart, Carrefour cited) deploying kiosks, indoor/outdoor digital menu boards and drive-thru order-accuracy hardware at scale
Site
https://www.acrelec.com/

Pricing

transparency: quote-only · unit: unknown (per-unit hardware + install/service contract, not published) · processor lock-in: unknown

Software
No pricing published; enterprise quote per unit plus installation and service. 120,000+ installations across 70+ countries claimed.

Capabilities

Every claim is binary and checkable. Grades: A primary documentation · B product documentation · C pricing or feature page · D marketing claim · E third-party reporting · F inference with no source. A yes on a differentiator claim requires A or B.

Order capture & FOH workflow

Unknown

order-capture-floor-plan-editor

Not scored by this record.

No

order-capture-split-merge

Hardware and kiosk software vendor; check management belongs to the chain's POS.

F
Unknown

order-capture-native-handheld

Not scored by this record.

Unknown

order-capture-offline-order-entry

2026-08-04: kiosks are the order-capture surface, but nothing published describes offline behaviour. Checked acrelec.com/kiosk/ (no offline mention), the Bridge architecture article (says the platform can 'work 100% on premises' — a deployment topology, not an offline behaviour matrix), and the OSIRIS API spec (order store/recall only, silent on connectivity loss). The claim also requires the vendor to publish what does and does not work offline; the support portal (assist.acrelec.com) and KioskBuilder are login-gated, so this cannot be settled from public material.

F
Unknown

order-capture-kiosk-first-party differentiator

Not scored by this record.

Unknown

order-capture-drive-thru

Not scored by this record.

Unknown

order-capture-drive-thru-timers

Not scored by this record.

Unknown

order-capture-voice-ai differentiator

Not scored by this record.

Unknown

order-capture-throttling differentiator

Not scored by this record.

No

order-capture-scheduled-orders

The claim requires future-dated orders held and injected into a make queue at a computed fire time. Acrelec ships no make queue to inject into — the Operational Solutions line is Double Check, speaker posts, QTimer 2.0, Table Service, OrderMatic and GLORY cash modules, and no kitchen or queueing product exists under Digital Signage, Kiosk or Self-Checkout. Its only order-capture surface is the walk-up kiosk, and the OSIRIS spec's order operations (storeOrder/recallOrder/GetLastOrders) carry no future-date or fire-time field; scheduling and firing, where they exist, are the chain's POS's. https://acrelec.com/operational-solutions/ · retrieved 2026-08-04

C
Unknown

order-capture-catering

Not scored by this record.

Unknown

order-capture-order-ready-signal differentiator

Not scored by this record.

Unknown

order-capture-void-comp-controls

Not scored by this record.

Menu, modifiers & pricing engine

Unknown

menu-pricing-nested-modifiers

Kiosk UI renders the chain's POS menu; modifier engine depth is not published.

F
Unknown

menu-pricing-modifier-price-by-parent-size

2026-08-04: kiosk menus are imported from the chain's POS via Bridge ('POS data transformed into the Bridge format via the importer'), so the price matrix most likely lives in the integrated POS — but whether Acrelec's own menu layer can natively carry a per-parent-item, per-size modifier price matrix is documented nowhere public. Checked acrelec.com/kiosk/, the Bridge article, and the OSIRIS API spec (no menu or pricing objects); KioskBuilder, the menu-build tool that would answer this, is login-gated (kioskbuilder.acrelec.com shows only a sign-in shell).

F
Unknown

menu-pricing-topping-quantity-tiers

2026-08-04: no public page documents modifier quantity tiers (light/regular/extra with per-tier multipliers) in Acrelec's kiosk UI layer. The kiosk renders a menu imported from the chain's POS via Bridge, so tier support may simply mirror the POS's engine, but Acrelec publishes no admin guide or menu-spec that would show it. Checked acrelec.com/kiosk/, the Bridge architecture article, and the OSIRIS API spec (no menu objects); KioskBuilder is login-gated.

F
Unknown

menu-pricing-size-style-matrix differentiator

Not scored by this record.

Unknown

menu-pricing-included-allowance differentiator

Not scored by this record.

Unknown

menu-pricing-combos

Not scored by this record.

Unknown

menu-pricing-upsell-prompts differentiator

Not scored by this record.

Unknown

menu-pricing-86-propagation

Not scored by this record.

Unknown

menu-pricing-countdown-auto-86 differentiator

Not scored by this record.

Unknown

menu-pricing-dayparting

Not scored by this record.

Unknown

menu-pricing-channel-price-books

Not scored by this record.

Unknown

menu-pricing-dual-pricing differentiator

Not scored by this record.

Unknown

menu-pricing-versioning-effective-dates differentiator

Not scored by this record.

Unknown

menu-pricing-franchise-hierarchy differentiator

Not scored by this record.

Unknown

menu-pricing-allergen-nutrition

Not scored by this record.

Unknown

menu-pricing-recipe-linkage differentiator

Not scored by this record.

Unknown

menu-pricing-3p-menu-push

Not scored by this record.

Unknown

menu-pricing-dynamic-pricing

Not scored by this record.

Payments & money movement

Unknown

payments-processor-choice differentiator

Not scored by this record.

Unknown

payments-published-rates differentiator

Not scored by this record.

Unknown

payments-dual-pricing differentiator

Not scored by this record.

Unknown

payments-surcharge-guardrails differentiator

Not scored by this record.

Unknown

payments-emv-nfc

Kiosks and a cash-payment module are sold, but no published EMV/NFC or wallet certification list.

F
Unknown

payments-softpos-tap-to-pay differentiator

Not scored by this record.

Unknown

payments-qr-guest-pay differentiator

Not scored by this record.

Unknown

payments-tip-pooling differentiator

Not scored by this record.

Unknown

payments-offline-store-and-forward differentiator

Not scored by this record.

Unknown

payments-offline-decline-liability differentiator

Not scored by this record.

No

payments-gift-cards

2026-08-04: the claim requires a FIRST-PARTY gift card program with balance tracking, cross-location redemption and an online-ordering channel. Acrelec's complete public catalogue (Digital Signage, Kiosk, Operational Solutions, Self-Checkout) contains no gift-card or stored-value product; its payment offering is the chain's card stack plus GLORY cash modules ('secure cash payment options'), and the record already establishes it has no first-party ordering channel for a card to be redeemable through. Any gift card tendered on an Acrelec kiosk is the chain's program via the integrated POS, not Acrelec's.

F
Unknown

payments-house-accounts

Not scored by this record.

Unknown

payments-split-tender

Not scored by this record.

No

payments-refund-void-controls

Migrated from the 2026-08-01 research pass; no source URL was recorded.

F
Unknown

payments-chargeback-tooling differentiator

Not scored by this record.

Unknown

payments-card-on-file differentiator

Not scored by this record.

Unknown

payments-payout-timing differentiator

Not scored by this record.

Unknown

payments-multi-entity-routing differentiator

Not scored by this record.

Unknown

payments-p2pe-pci4

Not scored by this record.

Kitchen & production

Unknown

kitchen-station-routing

OrderMatic and Double Check touch order flow/accuracy, but no KDS routing product is documented.

F
No

kitchen-expo-consolidation

The Operational Solutions line enumerates Double Check order-confirmation screens, Bluetooth speaker posts, QTimer 2.0 drive-thru timing, Table Service locators and GLORY cash-payment modules — no KDS, expo screen or prep-station product, and none exists elsewhere in the catalogue (Digital Signage, Kiosk, Self-Checkout). There is no Acrelec expo view for stations to bump into; kitchen orchestration belongs to the chain's POS/KDS. https://acrelec.com/operational-solutions/ · retrieved 2026-08-04

C
Unknown

kitchen-course-firing differentiator

Not scored by this record.

Unknown

kitchen-prep-time-pacing differentiator

Not scored by this record.

Unknown

kitchen-order-throttling differentiator

Not scored by this record.

Unknown

kitchen-channel-pause-propagation differentiator

Not scored by this record.

Unknown

kitchen-order-ready-callback differentiator

Not scored by this record.

No

kitchen-bump-bar-hardware

There is no Acrelec KDS for a bump bar to attach to: the Operational Solutions catalogue enumerates Double Check order confirmation, Bluetooth speaker posts, QTimer 2.0, Table Service and GLORY cash payment, and the remaining lines are signage (ODMB/IDMB/Creative Studio), kiosks (K22/K27/C27) and self-checkout (Module S/S22 Lite). No bump bar, keypad or kitchen display appears anywhere in the product line — same enumeration that grounds the record's no on kitchen-expo-consolidation. https://acrelec.com/operational-solutions/ · retrieved 2026-08-04

C
Unknown

kitchen-all-day-counts

Not scored by this record.

Unknown

kitchen-sla-alerts

Not scored by this record.

Unknown

kitchen-printer-fallback differentiator

Not scored by this record.

Unknown

kitchen-offline-operation differentiator

Not scored by this record.

Unknown

kitchen-item-build-screens differentiator

Not scored by this record.

Unknown

kitchen-recall-refire

Not scored by this record.

Unknown

kitchen-order-modification-alerts differentiator

Not scored by this record.

Unknown

kitchen-guest-ready-notification differentiator

Not scored by this record.

Unknown

kitchen-waste-logging

Not scored by this record.

Unknown

kitchen-speed-of-service-reporting

Not scored by this record.

Unknown

kitchen-prep-forecasting

Not scored by this record.

Delivery, dispatch & third-party channels

No

delivery-driver-roster

Migrated from the 2026-08-01 research pass; no source URL was recorded.

F
No

delivery-dispatch-board

Migrated from the 2026-08-01 research pass; no source URL was recorded.

F
Unknown

delivery-route-map differentiator

Not scored by this record.

Unknown

delivery-driver-tracking differentiator

Not scored by this record.

Unknown

delivery-address-validation

Not scored by this record.

Unknown

delivery-driver-comp differentiator

Not scored by this record.

Unknown

delivery-daas-dispatch

Not scored by this record.

Unknown

delivery-daas-fallback differentiator

Not scored by this record.

Unknown

delivery-3p-direct-integration differentiator

Not scored by this record.

Unknown

delivery-3p-injection

Not scored by this record.

Unknown

delivery-menu-push

Not scored by this record.

Unknown

delivery-86-sync

Not scored by this record.

Unknown

delivery-store-pause

Not scored by this record.

Unknown

delivery-3p-reconciliation differentiator

Not scored by this record.

Unknown

delivery-injection-error-visibility differentiator

Not scored by this record.

Unknown

delivery-tracking-page

Not scored by this record.

Unknown

delivery-promise-time differentiator

Not scored by this record.

Unknown

delivery-offline-behavior

Not scored by this record.

Digital ordering & guest-facing channels

No

digital-first-party-web

On-premise kiosk and signage vendor; no first-party web ordering product.

F
No

digital-menu-single-source

The claim's subject — a first-party web/app ordering menu generated from the POS menu record — has no product to attach to: Acrelec's complete catalogue is Digital Signage (Creative Studio, ODMB, IDMB), Kiosk (K22/K27 Lite/K27/C27/K27 Outdoor), Operational Solutions (Double Check, QTimer, Table Service, OrderMatic, Cash Payment) and Self-Checkout (Module S, S22 Lite); no web or app ordering channel exists (record already scores digital-first-party-web no). Menu flow runs the opposite direction to the claim: the kiosk renders a menu imported FROM the chain's POS via Bridge — Acrelec is a consumer of the chain's menu record, not the single source of one. https://acrelec.com/digital-signage/ · retrieved 2026-08-04

C
Unknown

digital-native-app differentiator

Not scored by this record.

Partial

digital-account-saved-payment

The reorder leg exists: Acrelec's OSIRIS services spec (OpenAPI 3.0.1) defines customer-keyed order recall for kiosks — POST /api/v1/Kiosk/storeOrder ('Creates the customer order both in BI and in KIOSK format'), GET /api/v1/Kiosk/GetLastOrders/{customerId}, GET /api/v1/Kiosk/recallOrder/{orderId} and getFavorites/{customerId} ('Get customer preferences'). The shortfalls: none of the spec's 24 schemas (TenderDto, PayDto, TransactionDto etc.) carries a saved/tokenized payment method or address object — payment on Acrelec kiosks is the chain's card stack plus GLORY cash — and the only first-party channel this profile spans is the kiosk, since Acrelec sells no web/app ordering. Saved addresses and saved payment methods, required by the claim, are absent from the only public account surface. https://osiris.acrelec.com/osirissec/openapi/api.json · retrieved 2026-08-04

A
Unknown

digital-upsell-engine differentiator

Not scored by this record.

Unknown

digital-scheduled-pacing

Not scored by this record.

Unknown

digital-fulfillment-modes

Not scored by this record.

Unknown

digital-qr-table

Not scored by this record.

Unknown

digital-kiosk differentiator

Not scored by this record.

Unknown

digital-group-ordering

Not scored by this record.

Unknown

digital-catering-portal differentiator

Not scored by this record.

Unknown

digital-voice-ai-phone differentiator

Not scored by this record.

Unknown

digital-drivethru-ai

Not scored by this record.

Unknown

digital-sms-ordering

Not scored by this record.

Unknown

digital-google-order differentiator

Not scored by this record.

Unknown

digital-apple-business-connect

Not scored by this record.

Unknown

digital-loyalty-attach

Not scored by this record.

Unknown

digital-subscriptions

Not scored by this record.

Unknown

digital-promo-parity

Not scored by this record.

Unknown

digital-guest-data-ownership differentiator

Not scored by this record.

Unknown

digital-checkout-pci-sca

Not scored by this record.

Unknown

digital-surcharge-transparency differentiator

Not scored by this record.

Guest data, loyalty & marketing

No

guest-loyalty-unified-profile

2026-08-04: the claim requires one profile that merges transactions from in-store POS, first-party web/app ordering AND kiosk, with documented dedup/merge. Two of the three channels do not exist in Acrelec's hands — it sells no POS (record identity) and no web/app ordering (digital-first-party-web: no) — so there is nothing for a kiosk-side identity to merge with. The only public profile surface, the OSIRIS spec, is kiosk-only (customerId-keyed favorites and last-order recall) and defines no merge, dedup, phone or email match behaviour. Bridge's marketing mentions recognizing 'loyal customers or specific demographics via facial recognition' — a recommendation feature, not a cross-channel profile. Consistent with the record's existing no on guest-loyalty-accrual-models and lifecycle-automation.

F
Unknown

guest-loyalty-thirdparty-identity-attach differentiator

Not scored by this record.

No

guest-loyalty-accrual-models

Migrated from the 2026-08-01 research pass; no source URL was recorded.

F
Unknown

guest-loyalty-tiers differentiator

Not scored by this record.

Unknown

guest-loyalty-offline-behavior differentiator

Not scored by this record.

Unknown

guest-loyalty-offer-stacking-rules differentiator

Not scored by this record.

Unknown

guest-loyalty-targeted-offers differentiator

Not scored by this record.

Unknown

guest-loyalty-rfm-segmentation differentiator

Not scored by this record.

No

guest-loyalty-lifecycle-automation

Migrated from the 2026-08-01 research pass; no source URL was recorded.

F
Unknown

guest-loyalty-native-email-sms differentiator

Not scored by this record.

Unknown

guest-loyalty-consent-management

Not scored by this record.

Unknown

guest-loyalty-10dlc-registration

Not scored by this record.

Unknown

guest-loyalty-campaign-attribution differentiator

Not scored by this record.

Unknown

guest-loyalty-data-export-portability differentiator

Not scored by this record.

Unknown

guest-loyalty-cdp-event-api differentiator

Not scored by this record.

Unknown

guest-loyalty-review-capture-routing differentiator

Not scored by this record.

Unknown

guest-loyalty-referral-program

Not scored by this record.

Unknown

guest-loyalty-wallet-pass differentiator

Not scored by this record.

Unknown

guest-loyalty-privacy-rights-tooling

Not scored by this record.

Unknown

guest-loyalty-redemption-fraud-controls

Not scored by this record.

Unknown

guest-loyalty-ai-offer-recommendation differentiator

Not scored by this record.

Unknown

guest-loyalty-stored-value-gift

Not scored by this record.

Labor & workforce

No

labor-clock-in-at-pos

Migrated from the 2026-08-01 research pass; no source URL was recorded.

F
Unknown

labor-photo-punch-verification differentiator

Not scored by this record.

Unknown

labor-geofenced-mobile-punch

Not scored by this record.

Unknown

labor-offline-time-punch differentiator

Not scored by this record.

No

labor-granular-rbac

2026-08-04: the claim's discrete actions — void, comp, discount, refund, drawer open, price change — are staff actions executed on the chain's POS, and Acrelec's devices are consumer-facing (kiosks, signage, drive-thru confirmation); no staff-facing transactional workflow exists in the product line for per-action permissions to govern. Consistent with the record's existing no on order-capture-split-merge and payments-refund-void-controls for the same reason. No public RBAC documentation exists for the ATP fleet-management tool either, but device-fleet admin roles would not satisfy this claim's POS-action wording in any case.

F
No

labor-manager-override-audit

2026-08-04: manager overrides and approvals are events on the chain's POS; Acrelec's customer-facing kiosks, signage and drive-thru kit have no manager-facing approval workflow to attribute or audit. There is no Acrelec override event to write to an audit trail — the capability structurally cannot exist in this product line, and no public documentation suggests otherwise (checked kiosk, operational-solutions and Bridge pages plus the OSIRIS API spec, which covers customer order storage/recall only).

F
Unknown

labor-native-scheduling differentiator

Not scored by this record.

Unknown

labor-demand-labor-forecast differentiator

Not scored by this record.

Unknown

labor-realtime-labor-percent differentiator

Not scored by this record.

Unknown

labor-overtime-prevention differentiator

Not scored by this record.

Unknown

labor-break-compliance-by-state differentiator

Not scored by this record.

Unknown

labor-fair-workweek-support

Not scored by this record.

Unknown

labor-minor-labor-rules

Not scored by this record.

Unknown

labor-tip-pooling-rules

Not scored by this record.

Unknown

labor-tip-distribution-audit-trail

Not scored by this record.

Unknown

labor-qualified-tips-w2-reporting differentiator

Not scored by this record.

Unknown

labor-native-payroll differentiator

Not scored by this record.

Unknown

labor-payroll-export-formats

Not scored by this record.

Unknown

labor-shift-swap-workflow differentiator

Not scored by this record.

Unknown

labor-digital-onboarding-i9

Not scored by this record.

Unknown

labor-server-performance-metrics differentiator

Not scored by this record.

Inventory, purchasing & cost control

No

inventory-recipe-bom-costing

Migrated from the 2026-08-01 research pass; no source URL was recorded.

F
No

inventory-unit-conversion-yields

Migrated from the 2026-08-01 research pass; no source URL was recorded.

F
Unknown

inventory-theoretical-vs-actual differentiator

Not scored by this record.

Unknown

inventory-realtime-depletion differentiator

Not scored by this record.

Unknown

inventory-86-auto-sync differentiator

Not scored by this record.

No

inventory-count-modes

Migrated from the 2026-08-01 research pass; no source URL was recorded.

F
Unknown

inventory-mobile-count-offline

Not scored by this record.

Unknown

inventory-vendor-catalogs-edi differentiator

Not scored by this record.

Unknown

inventory-invoice-ocr differentiator

Not scored by this record.

Unknown

inventory-price-change-alerts differentiator

Not scored by this record.

Unknown

inventory-par-auto-suggest differentiator

Not scored by this record.

Unknown

inventory-waste-logging

Not scored by this record.

Unknown

inventory-transfers

Not scored by this record.

Unknown

inventory-commissary

Not scored by this record.

Unknown

inventory-lot-traceability

Not scored by this record.

Unknown

inventory-shelf-life-expiry

Not scored by this record.

Unknown

inventory-cogs-gl-export

Not scored by this record.

Unknown

inventory-native-not-partner differentiator

Not scored by this record.

Unknown

inventory-menu-margin-linkage differentiator

Not scored by this record.

Reporting, BI & data access

Unknown

reporting-realtime-dashboard

Fleet/estate monitoring is plausible for a hardware estate of this size but is not documented publicly.

F
No

reporting-eod-closeout

Migrated from the 2026-08-01 research pass; no source URL was recorded.

F
No

reporting-pmix-modifier-level

Acrelec's own description of the Bridge architecture places reporting in the chain's POS, not in Acrelec: 'The injector enables Bridge data to be formatted to fit in the POS for reporting', with POS data flowing the other way via the importer. Kiosk sales are injected into the POS's reporting layer; no Acrelec PMIX or sales report product is described anywhere in the catalogue. https://acrelec.com/bridging-the-restaurant-ecosystem/ · retrieved 2026-08-04

D
Unknown

reporting-comps-voids-audit

Not scored by this record.

Unknown

reporting-cash-over-short

Not scored by this record.

Unknown

reporting-labor-productivity

Not scored by this record.

Unknown

reporting-channel-profitability differentiator

Not scored by this record.

Unknown

reporting-multiloc-drilldown differentiator

Not scored by this record.

Unknown

reporting-custom-report-builder differentiator

Not scored by this record.

Unknown

reporting-scheduled-delivery

Not scored by this record.

Unknown

reporting-raw-warehouse-export differentiator

Not scored by this record.

Unknown

reporting-public-api differentiator

Not scored by this record.

Unknown

reporting-webhooks differentiator

Not scored by this record.

Unknown

reporting-api-not-upcharged differentiator

Not scored by this record.

Unknown

reporting-tier-paywall differentiator

Not scored by this record.

Unknown

reporting-history-retention differentiator

Not scored by this record.

Unknown

reporting-anomaly-alerts differentiator

Not scored by this record.

Unknown

reporting-nl-query

Not scored by this record.

Unknown

reporting-guest-cohorts differentiator

Not scored by this record.

Unknown

reporting-sales-forecast differentiator

Not scored by this record.

Unknown

reporting-tip-tax-compliance

Not scored by this record.

Multi-location, franchise & enterprise governance

Unknown

multi-location-org-hierarchy

2026-08-04: the plausible carrier is ATP, the cloud fleet-management platform ('effortlessly manage your device fleet remotely'), and Creative Studio's corporate-vs-local framing ('connect location-specific marketing with national campaigns') implies at least two tiers — but no public page names a hierarchy object, its depth, or whether reporting and permissions scope to it. Checked acrelec.com/kiosk/ and /digital-signage/ (marketing only), atp.acrelec.com (a coming-soon shell with no documentation), and assist.acrelec.com (unreachable — TLS certificate verification failure). Cannot be settled from public material.

F
Unknown

multi-location-central-menu-publish

Creative Studio is marketed for digital signage content; menu-publish versioning and audit trail not documented.

F
Unknown

multi-location-local-override-policy differentiator

Not scored by this record.

Unknown

multi-location-price-zones

2026-08-04: kiosk menus and prices are imported from the chain's POS via Bridge ('POS data transformed into the Bridge format via the importer'), so per-location pricing most likely rides in from the integrated POS — but whether Acrelec's own menu layer can natively carry price tiers per location group, channel and daypart without duplicating the item record is documented nowhere public. Checked acrelec.com/kiosk/ and /digital-signage/ (no pricing model described), the Bridge architecture article (importer/injector only), and the OSIRIS spec (order storage, no menu-pricing objects); KioskBuilder, the tool that would answer it, is a login-gated shell. Same unresolved boundary as the record's menu-pricing cells.

F
Unknown

multi-location-scheduled-publish differentiator

Not scored by this record.

Unknown

multi-location-new-store-template differentiator

Not scored by this record.

Unknown

multi-location-corp-vs-franchisee-roles differentiator

Not scored by this record.

Unknown

multi-location-royalty-calculation differentiator

Not scored by this record.

Unknown

multi-location-royalty-collection

Not scored by this record.

Unknown

multi-location-consolidated-reporting

Not scored by this record.

Unknown

multi-location-normalized-item-rollup differentiator

Not scored by this record.

Unknown

multi-location-cross-location-giftcard

Not scored by this record.

Unknown

multi-location-cross-location-loyalty

Not scored by this record.

Unknown

multi-location-multi-brand differentiator

Not scored by this record.

Unknown

multi-location-multi-tax-jurisdiction

Not scored by this record.

Unknown

multi-location-multi-currency-locale

Not scored by this record.

Unknown

multi-location-config-audit-log differentiator

Not scored by this record.

Unknown

multi-location-enterprise-sso differentiator

Not scored by this record.

Unknown

multi-location-enterprise-api differentiator

Not scored by this record.

Unknown

multi-location-central-labor-policy

Not scored by this record.

Hardware & physical footprint

Unknown

hardware-commodity-devices differentiator

Not scored by this record.

Unknown

hardware-os-platforms

Named hardware models (K22, K27, K27 Outdoor, C27, Module S, S22 Lite) but no published OS list or minimum specs.

F
Unknown

hardware-handheld-purpose-built

Not scored by this record.

Unknown

hardware-handheld-battery-swap differentiator

Not scored by this record.

No

hardware-offline-mode

The claim is conjunctive — terminals keep taking orders, PRINT TO KITCHEN and record cash sales offline, with a published degradation matrix — and the print-to-kitchen leg is positively absent: no kitchen printer or KDS exists anywhere in the catalogue (Operational Solutions is Double Check, speaker posts, QTimer 2.0, Table Service, OrderMatic and GLORY cash; the other lines are signage, kiosks, self-checkout), so kitchen output belongs to the chain's POS even when everything is online. The kiosk order-entry leg is separately unresolved (Bridge can 'work 100% on premises' — a deployment topology, not an offline behaviour matrix, and no degradation documentation is published), but the claim as written cannot be met by this product line. https://acrelec.com/operational-solutions/ · retrieved 2026-08-04

C
No

hardware-kds

No first-party KDS exists: the Operational Solutions line enumerates Double Check order-confirmation screens, Bluetooth speaker posts, QTimer 2.0 drive-thru timing, Table Service locators, OrderMatic and GLORY cash modules, and the rest of the catalogue is digital signage (ODMB/IDMB/Creative Studio), kiosks and self-checkout. Nothing with bump-bar or touch input, station routing or course/fire timing is sold; kitchen display, where present, is the chain's POS/KDS — the same enumeration already grounding the record's no on kitchen-expo-consolidation and reliability-offline-kds-printing. https://acrelec.com/operational-solutions/ · retrieved 2026-08-04

C
Unknown

hardware-kiosk differentiator

Not scored by this record.

Unknown

hardware-drive-thru

Not scored by this record.

Unknown

hardware-printer-compatibility

Not scored by this record.

Unknown

hardware-peripherals

Not scored by this record.

Unknown

hardware-p2pe-terminal

Not scored by this record.

Unknown

hardware-tap-to-phone differentiator

Not scored by this record.

Unknown

hardware-pricing-transparency differentiator

Not scored by this record.

Unknown

hardware-ownership-vs-lease differentiator

Not scored by this record.

Unknown

hardware-usable-after-churn differentiator

Not scored by this record.

Unknown

hardware-rma-sla differentiator

Not scored by this record.

Unknown

hardware-byod

Not scored by this record.

Unknown

hardware-remote-device-management differentiator

Not scored by this record.

Integrations, API & extensibility

Partial

extensibility-public-api-docs

REPLACES an undated first-pass placeholder that said 'No public developer portal found from acrelec.com' -- while extensibility-oauth-partner-apps sits at no A in this same record citing this very spec, retrieved 2026-08-04. A public, ungated API reference does exist: re-fetched 2026-09-01, HTTP 200 anonymously, no robots.txt on the host (404, allowed under RFC 9309), 25,052 bytes of OpenAPI 3.0.1 titled 'OSIRIS API' / 'OSIRIS services API', declaring securitySchemes Basic and OTP. PARTIAL, not yes, and the shortfall is the same one this record already records elsewhere: the spec is six paths wide -- HEAD+GET /api/Auth, GET /api/v1/BI/getFavorites/{customerId}, POST /api/v1/Kiosk/storeOrder, GET /api/v1/Kiosk/GetLastOrders/{customerId}, GET /api/v1/Kiosk/recallOrder/{orderId} and GET /api/v1/Kiosk/getFavorites/{customerId} -- a narrow kiosk customer-order storage service, not a reference for the Bridge integration platform, whose plugin interfaces remain undocumented. So a developer can read a first-party API reference before buying, but not one covering the product an operator would integrate against. https://osiris.acrelec.com/osirissec/openapi/api.json · retrieved 2026-09-01

A
Unknown

extensibility-api-access-cost differentiator

Not scored by this record.

Unknown

extensibility-partner-revshare

Not scored by this record.

Unknown

extensibility-free-sandbox differentiator

Not scored by this record.

No

extensibility-oauth-partner-apps

Acrelec's only public API spec (OSIRIS services, OpenAPI 3.0.1) defines exactly two security schemes: HTTP Basic ('Please enter your credentials') and an 'OTP' apiKey scheme carrying a pre-shared secret in an x-secret-key header — 'Please enter the secret pre-shared key here… For single key: the-key-value in plain text.' That is precisely the shared static key pattern this claim excludes; no OAuth 2.0 flow, scope, or per-app grant is defined anywhere in the spec. https://osiris.acrelec.com/osirissec/openapi/api.json · retrieved 2026-08-04

A
Unknown

extensibility-webhooks-push

2026-08-04: the only public API spec (OSIRIS services, openapi/api.json at osiris.acrelec.com) defines seven operations and no webhook or callback objects — order history is retrieved by polling GET GetLastOrders/recallOrder. But OSIRIS is a narrow customer-order storage service, not the integration platform; Bridge's plugin interfaces ('connect their solution to Bridge by suggesting their own plugins') are not publicly documented and there is no developer portal beyond the OSIRIS swagger, so platform-wide push eventing can be neither confirmed nor ruled out.

F
Unknown

extensibility-webhook-reliability differentiator

Not scored by this record.

Unknown

extensibility-order-injection-api

Not scored by this record.

Unknown

extensibility-menu-write-api differentiator

Not scored by this record.

Unknown

extensibility-data-symmetry differentiator

Not scored by this record.

Unknown

extensibility-published-rate-limits

Not scored by this record.

Unknown

extensibility-doordash-preferred differentiator

Not scored by this record.

Unknown

extensibility-first-party-delivery-integrations differentiator

Not scored by this record.

Unknown

extensibility-middleware-compatibility

Not scored by this record.

Unknown

extensibility-accounting-connectors

Not scored by this record.

Unknown

extensibility-payroll-export

Not scored by this record.

Unknown

extensibility-bi-data-warehouse differentiator

Not scored by this record.

Unknown

extensibility-app-marketplace

Not scored by this record.

Unknown

extensibility-custom-fields-scripting

Not scored by this record.

Unknown

extensibility-headless-embedded

Not scored by this record.

Unknown

extensibility-api-versioning-deprecation

Not scored by this record.

Unknown

extensibility-data-portability-exit differentiator

Not scored by this record.

Reliability, offline & operations

No

reliability-offline-order-entry

The claim conjoins order entry, ticket routing and check printing continuing on-terminal offline. The routing and printing legs are positively absent from the product line — no KDS, kitchen printer or receipt-routing product appears in the complete catalogue (Operational Solutions, Digital Signage, Kiosk, Self-Checkout), so those paths are the chain's POS's even with the WAN up. The kiosk order-entry leg alone is unresolved (see order-capture-offline-order-entry: Bridge's 'work 100% on premises' is a topology option, not documented offline continuity), but a product with no ticket routing or check printing cannot satisfy this claim as written. https://acrelec.com/operational-solutions/ · retrieved 2026-08-04

C
Unknown

reliability-offline-card-auth differentiator

Not scored by this record.

Unknown

reliability-offline-decline-liability differentiator

Not scored by this record.

Unknown

reliability-lan-degraded-multi-terminal differentiator

Not scored by this record.

Unknown

reliability-local-transaction-engine differentiator

Not scored by this record.

No

reliability-offline-kds-printing

Acrelec ships no kitchen display or kitchen printer product to keep running offline: the Operational Solutions line is Double Check, speaker posts, QTimer 2.0, Table Service and GLORY cash modules, and no kitchen product appears under Digital Signage, Kiosk or Self-Checkout either. Kitchen ticket routing is performed by the chain's POS/KDS, so offline continuity of that path is not an Acrelec capability. https://acrelec.com/operational-solutions/ · retrieved 2026-08-04

C
No

reliability-printer-fallback

No kitchen printer or KDS product exists anywhere in Acrelec's catalogue (Operational Solutions enumerates Double Check, speaker posts, QTimer 2.0, Table Service and GLORY cash modules; the other lines are signage, kiosks and self-checkout), so there is no Acrelec-configured kitchen printer to fail over from — ticket routing and any failover belong to the chain's POS. https://acrelec.com/operational-solutions/ · retrieved 2026-08-04

C
Unknown

reliability-sync-conflict-handling

Not scored by this record.

Unknown

reliability-offline-feature-matrix

Not scored by this record.

Unknown

reliability-public-status-page

Not scored by this record.

Unknown

reliability-contractual-uptime-sla differentiator

Not scored by this record.

Unknown

reliability-incident-postmortems

Not scored by this record.

Unknown

reliability-247-live-support

Not scored by this record.

Unknown

reliability-onsite-install differentiator

Not scored by this record.

Unknown

reliability-menu-build-service differentiator

Not scored by this record.

Unknown

reliability-hardware-replacement-sla

Not scored by this record.

Unknown

reliability-backup-restore

Not scored by this record.

Unknown

reliability-pci-dss-4-attestation

Not scored by this record.

Unknown

reliability-mfa-role-based-access

Not scored by this record.

Unknown

reliability-self-serve-training

Not scored by this record.

Unknown

reliability-failover-terminal-role differentiator

Not scored by this record.

Unknown

reliability-cellular-backup

Not scored by this record.

Commercial, compliance & data ownership

Unknown

commercial-month-to-month-contract differentiator

Not scored by this record.

Unknown

commercial-no-early-termination-fee differentiator

Not scored by this record.

No

commercial-autorenew-terms-published

Enterprise contracts; no public contract terms on the site.

F
Unknown

commercial-processing-not-bundled differentiator

Not scored by this record.

Unknown

commercial-interchange-plus-published differentiator

Not scored by this record.

Unknown

commercial-rate-increase-clause differentiator

Not scored by this record.

No

commercial-pricing-published

Product pages name models but publish no prices; every route is contact-sales. https://www.acrelec.com/ · retrieved 2026-08-01

B
Unknown

commercial-module-unbundling differentiator

Not scored by this record.

Unknown

commercial-hardware-purchase-outright

Hardware is clearly sold, but no published price list and no stated purchase-vs-lease terms.

F
Unknown

commercial-hardware-not-locked differentiator

Not scored by this record.

Unknown

commercial-implementation-fee-published

Not scored by this record.

Unknown

commercial-data-export-self-serve

Not scored by this record.

Unknown

commercial-export-customer-and-loyalty differentiator

Not scored by this record.

Unknown

commercial-post-termination-export-window differentiator

Not scored by this record.

Unknown

commercial-data-ownership-clause differentiator

Not scored by this record.

Unknown

commercial-source-available-selfhost

Not scored by this record.

Unknown

commercial-pci-p2pe-tokenization

Not scored by this record.

Unknown

commercial-pci-dss-4-controls

Not scored by this record.

Unknown

commercial-soc2-attestation

Not scored by this record.

Unknown

commercial-privacy-dsar-tooling

Not scored by this record.

Unknown

commercial-wcag-kiosk-accessibility differentiator

Not scored by this record.

Unknown

commercial-dual-pricing-compliant differentiator

Not scored by this record.

Adversarial verification

An independent pass was instructed to refute this record, defaulting to downgrade when uncertain. It challenged 16 values — 0 upheld, 0 downgraded, 0 upgraded. This is published in full because a reader who can see which values were contested, on what evidence, and which way they moved has something no affiliate-funded comparison offers.

Capability claims

ClaimAs first scoredVerdictWhat the verifier found
payments-gift-cardsunknown / F, placeholder: "No public documentation located during the 2026-08-01 research pass."resolve-to-noThe claim requires a first-party gift card program with balance tracking, cross-location redemption and an online-ordering channel. Acrelec's complete public catalogue — Digital Signage, Kiosk, Operational Solutions, Self-Checkout — contains no gift-card or stored-value product; payment on its kiosks is the chain's card stack plus GLORY cash modules, and the record already scores digital-first-party-web no, so the required online-ordering redemption channel does not exist either. A gift card tendered on an Acrelec kiosk is the chain's program via the integrated POS. source
kitchen-expo-consolidationunknown / F, placeholder: "No public documentation located during the 2026-08-01 research pass."resolve-to-noRead the Operational Solutions page: the line enumerates Double Check order-confirmation, Bluetooth speaker posts, QTimer 2.0, Table Service locators and GLORY cash payment — no KDS, expo screen or prep-station product, and none exists under Digital Signage, Kiosk or Self-Checkout. Acrelec ships no expo view for stations to bump into; kitchen orchestration is the chain's POS/KDS's. source
labor-granular-rbacunknown / F, placeholder: "No public documentation located during the 2026-08-01 research pass."resolve-to-noThe claim's discrete actions (void, comp, discount, refund, drawer open, price change) are staff actions executed on the chain's POS. Acrelec's devices are consumer-facing kiosks, signage and drive-thru kit; no staff-facing transactional workflow exists in the product line for per-action permissions to govern. Consistent with the record's existing no on order-capture-split-merge and payments-refund-void-controls. source
labor-manager-override-auditunknown / F, placeholder: "No public documentation located during the 2026-08-01 research pass."resolve-to-noManager overrides are POS events; Acrelec's customer-facing product line has no manager-facing approval workflow, so there is no Acrelec override event to attribute or audit. Checked the kiosk, operational-solutions and Bridge pages plus the OSIRIS API spec (customer order storage/recall only) — nothing staff-facing exists. source
reporting-pmix-modifier-levelunknown / F, placeholder: "No public documentation located during the 2026-08-01 research pass."resolve-to-noAcrelec's own Bridge architecture write-up places reporting in the chain's POS: 'The injector enables Bridge data to be formatted to fit in the POS for reporting.' Kiosk sales flow into the POS's reporting layer; no Acrelec PMIX or sales-report product is described anywhere in the catalogue. source
extensibility-oauth-partner-appsunknown / F, placeholder: "No public documentation located during the 2026-08-01 research pass."resolve-to-noRetrieved Acrelec's only public API spec, the OSIRIS services OpenAPI 3.0.1 document. Its securitySchemes are exhaustive and there are two: HTTP Basic, and an 'OTP' apiKey scheme carrying a pre-shared secret in an x-secret-key header ('Please enter the secret pre-shared key here… For single key: the-key-value in plain text'). That is the shared static key pattern the claim explicitly excludes; no OAuth 2.0 flow, scope or per-app revocable grant is defined. source
reliability-offline-kds-printingunknown / F, placeholder: "No public documentation located during the 2026-08-01 research pass."resolve-to-noAcrelec ships no kitchen display or kitchen printer product whose offline continuity could be assessed: the Operational Solutions line is Double Check, speaker posts, QTimer 2.0, Table Service and GLORY cash modules, and the remaining catalogue is signage, kiosks and self-checkout. Kitchen routing is performed by the chain's POS/KDS, not by Acrelec. source
reliability-printer-fallbackunknown / F, placeholder: "No public documentation located during the 2026-08-01 research pass."resolve-to-noNo kitchen printer or KDS product exists anywhere in the catalogue, so there is no Acrelec-configured kitchen printer to fail over from and no backup routing for Acrelec to own — that failover, where it exists, is the chain's POS's. Same catalogue enumeration as reliability-offline-kds-printing. source
order-capture-scheduled-ordersunknown / F, placeholder: "No public documentation located during the 2026-08-01 research pass."resolve-to-noThe claim requires holding a future-dated order and injecting it into a make queue at fire time. Acrelec ships no make queue — the complete catalogue (Operational Solutions, Digital Signage, Kiosk, Self-Checkout) contains no kitchen or queueing product — and its only order-capture surface is the walk-up kiosk; the OSIRIS spec's storeOrder/recallOrder/GetLastOrders operations carry no future-date or fire-time field. source
kitchen-bump-bar-hardwareunknown / F, placeholder: "No public documentation located during the 2026-08-01 research pass."resolve-to-noNo Acrelec KDS exists for a bump bar to attach to: the catalogue enumeration (Double Check, speaker posts, QTimer 2.0, Table Service, OrderMatic, GLORY cash; signage, kiosks, self-checkout elsewhere) contains no kitchen display, bump bar or keypad product. Same enumeration grounding the record's existing no on kitchen-expo-consolidation. source
digital-menu-single-sourceunknown / F, placeholder: "No public documentation located during the 2026-08-01 research pass."resolve-to-noThere is no first-party web/app ordering product in the catalogue for a single-sourced digital menu to feed (digital-first-party-web is already no), and the menu flow Acrelec does have runs the other way — the kiosk imports the chain's POS menu via Bridge, making Acrelec a consumer of someone else's menu record, not the single source of one. source
digital-account-saved-paymentunknown / F, placeholder: "No public documentation located during the 2026-08-01 research pass."resolve-to-partialGrade-A evidence for the reorder leg: the OSIRIS OpenAPI spec defines customer-keyed storeOrder, GetLastOrders/{customerId}, recallOrder/{orderId} and getFavorites/{customerId} for kiosks. Named shortfalls: no saved/tokenized payment or address object exists in any of the spec's schemas (payment is the chain's card stack plus GLORY cash), and the kiosk is the only first-party channel the profile spans. source
guest-loyalty-unified-profileunknown / F, placeholder: "No public documentation located during the 2026-08-01 research pass."resolve-to-noThe claim needs in-store POS, first-party web/app and kiosk transactions merged under one identity; Acrelec owns only the kiosk channel — it sells no POS and no web/app ordering — so the required merge structurally cannot be Acrelec's. OSIRIS, the only public profile surface, is kiosk-only and defines no dedup/merge or phone/email match behaviour. source
hardware-offline-modeunknown / F, placeholder: "No public documentation located during the 2026-08-01 research pass."resolve-to-noThe claim's print-to-kitchen leg is positively absent — no kitchen printer or KDS anywhere in the catalogue, so kitchen output is the chain's POS's even when online — which the conjunctive claim cannot survive. The kiosk order-entry leg stays separately unresolved (Bridge's 'work 100% on premises' is a topology, not an offline behaviour matrix), noted in the claim note. source
hardware-kdsunknown / F, placeholder: "No public documentation located during the 2026-08-01 research pass."resolve-to-noAcrelec sells no first-party kitchen display: the Operational Solutions line and the rest of the catalogue contain nothing with bump-bar/touch input, station routing or course/fire timing. Same catalogue enumeration as the record's existing no on kitchen-expo-consolidation and reliability-offline-kds-printing. source
reliability-offline-order-entryunknown / F, placeholder: "No public documentation located during the 2026-08-01 research pass."resolve-to-noOf the claim's three conjoined legs, ticket routing and check printing are positively absent from the product line (no KDS, kitchen printer or routing product in the complete catalogue), so the claim cannot be met regardless of how the kiosk's undocumented offline order-entry behaves; that remaining leg is tracked as unknown on order-capture-offline-order-entry. source

Sources

Every URL this record cites. 9 in total.