Vendors / QSR & drive-thru
Acrelec
French-origin global QSR hardware house — kiosks (K22/K27/C27, indoor and outdoor), digital menu boards (ODMB/IDMB), self-checkout modules, and drive-thru operations kit (Double Check order confirmation, QTimer, OrderMatic, cash payment) — now wholly owned by GLORY; it sells no POS.
scored live legacy rubric
- Claims in scope
- 296
- Scored
- 44
- Assessed
- 41
- Unknown
- 255
- Not applicable
- 18
- Values challenged
- 21
unknown, never as no.Identity
- Owner
- GLORY Ltd. (Tokyo: 6457), via Glory Global Solutions (International) Ltd — acquired the remaining equity in Acrelec Group SAS, completed 26 Nov 2025 (Glory first invested 2020); co-founder/co-CEO Jalel Souissi departed at close
- Who it is for
- Global QSR and retail mega-brands (McDonald's, Burger King, Starbucks, Walmart, Carrefour cited) deploying kiosks, indoor/outdoor digital menu boards and drive-thru order-accuracy hardware at scale
- Site
- https://www.acrelec.com/
Pricing
transparency: partial · unit: per-unit hardware purchase (title passes on full payment) plus a separate annual maintenance and support fee · processor lock-in: no
- Software
- A published price sheet exists for one brand programme: the Dunkin'-branded kiosk sheet in Acrelec's own media library lists K22 Lite Countertop $4,944, K27 Single Sided $8,530, K27 Wall Mount $8,350 and K27 Double Sided $13,290, each initial cost including "Bridge, kiosk enclosure, scanner, brackets, Windows license, data run, site survey, and installation", plus an annual fee of $712 ($1,068 double-sided) covering maintenance and support. No general list price is published for the rest of the catalogue, which remains enterprise quote-only. Acrelec also publishes a full contract suite (General, Cloud Services, On Premise Software, Maintenance and Professional Services terms, in eight jurisdictional editions): Cloud Services renew for successive twelve-month periods unless either party gives sixty days' written notice, and title to hardware passes to the customer on full payment. 120,000+ installations across 70+ countries claimed.
Capabilities
Every claim is binary and checkable. Grades: A primary documentation · B product documentation · C pricing or feature page · D marketing claim · E third-party reporting · F inference with no source. A yes on a differentiator claim requires A or B.
Order capture & FOH workflow
Provides a graphical floor-plan editor where an operator can draw sections, place tables of varying shape/capacity, save multiple floor-plan layouts per location, and assign sections to servers.
order-capture-floor-plan-editor
Not scored by this record.
Supports splitting a check by item, by seat, by even N-way, and by arbitrary dollar/percentage amount, and merging checks or tables back together, including after partial payment.
order-capture-split-merge
The string "split" occurs zero times across the whole corpus. Acrelec's order-capture surface is a walk-up self-order kiosk running one guest session at a time; there is no check object to divide or merge, and the kiosk page's own framing is integration with the chain's POS ("apps for integration with all major POS providers", ParBrink, Oracle Simphony and NCR Aloha named), which is where the check lives. Bounded to the publisher's own manifest: acrelec.com is WordPress with an open REST API whose type registry (/wp-json/wp/v2/types) names 327 non-media documents (109 posts, 114 pages, 19 case studies, 66 acrelecgroup, 16 videos, 3 jobs) against the 207 the Yoast sitemap lists, plus 65 unique PDFs from the 169 in the media library; 391 documents, 3.1M characters, all read. Fabricated paths 404 at a fixed stripped-text length both at the root and inside a product path, so absence is measurable on this host. https://acrelec.com/kiosk/ · retrieved 2026-09-08
Ships a first-party handheld ordering app running natively on the handheld device (not a remote/mirrored desktop session) that can send to kitchen and take a card payment tableside.
order-capture-native-handheld
Not scored by this record.
With the internet down, terminals and handhelds can still create orders, apply modifiers, send to kitchen, and tender cash, and the vendor publishes what does and does not work offline.
order-capture-offline-order-entry
Acrelec makes an affirmative on-premises claim but publishes no offline behaviour matrix, so the claim's two halves split. Bridge is described as reducing "internet downtime with a system that works 100% on premises" and ships an Internet failure response — it "will automatically notify staff members on their wearable device according to pre-set priorities", the same channel used for "EFT down" and out-of-paper. What is never published is what does and does not work while the link is down: the word "offline" occurs once in the whole corpus and means an in-store shopping experience, and "network outage" and "off-line" occur zero times. The claim's second conjunct — that the vendor publishes what does and does not work offline — is therefore falsified on a bounded corpus, while the first is affirmed only as a deployment topology. Bounded to the publisher's own manifest: acrelec.com is WordPress with an open REST API whose type registry (/wp-json/wp/v2/types) names 327 non-media documents (109 posts, 114 pages, 19 case studies, 66 acrelecgroup, 16 videos, 3 jobs) against the 207 the Yoast sitemap lists, plus 65 unique PDFs from the 169 in the media library; 391 documents, 3.1M characters, all read. Fabricated paths 404 at a fixed stripped-text length both at the root and inside a product path, so absence is measurable on this host. https://acrelec.com/bridge/ · retrieved 2026-09-08
Offers a first-party self-order kiosk that renders the same menu and modifier tree as the POS with no separate menu build, and the vendor documents ADA/accessibility conformance for it. differentiator
order-capture-kiosk-first-party
Not scored by this record.
Supports drive-thru-specific order flow: order-point/pay-window/pickup-window separation, order sequencing or tandem-lane assignment, and pull-forward or parking-spot assignment.
order-capture-drive-thru
Not scored by this record.
Captures and reports drive-thru speed-of-service timers by segment (order, total, window) tied to individual orders.
order-capture-drive-thru-timers
Not scored by this record.
Vendor ships a first-party AI voice ordering agent for phone and/or drive-thru that injects orders directly as POS orders, or publishes a documented API partner program for third-party voice AI. differentiator
order-capture-voice-ai
Not scored by this record.
Supports order throttling: per-channel capacity limits per time slot with automatic quote-time extension when kitchen load exceeds a configured threshold. differentiator
order-capture-throttling
Not scored by this record.
Accepts future-dated/scheduled orders with a per-channel lead time and automatically injects them into the make queue at a computed fire time rather than on receipt.
order-capture-scheduled-orders
The claim requires future-dated orders held and injected into a make queue at a computed fire time. Acrelec ships no make queue to inject into — the Operational Solutions line is Double Check, speaker posts, QTimer 2.0, Table Service, OrderMatic and GLORY cash modules, and no kitchen or queueing product exists under Digital Signage, Kiosk or Self-Checkout. Its only order-capture surface is the walk-up kiosk, and the OSIRIS spec's order operations (storeOrder/recallOrder/GetLastOrders) carry no future-date or fire-time field; scheduling and firing, where they exist, are the chain's POS's. https://acrelec.com/operational-solutions/ · retrieved 2026-08-04
Provides a distinct catering order flow with quotes, deposits, balance-due tracking, and a delivery/event schedule separate from the standard order queue.
order-capture-catering
Not scored by this record.
Pushes an order-ready signal back to third-party marketplaces (e.g. DoorDash) from POS or KDS state, rather than requiring a tablet tap. differentiator
order-capture-order-ready-signal
Not scored by this record.
Voids, comps, and discounts require a reason code and can be gated behind role-based manager approval, with all instances recorded in an exception report.
order-capture-void-comp-controls
Not scored by this record.
Menu, modifiers & pricing engine
Payments & money movement
The POS operates with third-party payment processors of the merchant's choosing (documented list of supported processors/gateways) rather than requiring the vendor's in-house processing. differentiator
payments-processor-choice
Not scored by this record.
Vendor publishes card-processing pricing publicly (a specific flat rate or interchange-plus markup) rather than quote-only. differentiator
payments-published-rates
Not scored by this record.
Native dual-pricing / cash-discount mode stores two prices per item and prints both cash and card totals on the guest check and receipt. differentiator
payments-dual-pricing
Not scored by this record.
Surcharging engine automatically excludes debit and prepaid cards via BIN/product-code detection, enforces the network percentage cap, and can be enabled or disabled per location. differentiator
payments-surcharge-guardrails
Not scored by this record.
All first-party payment terminals accept EMV chip and NFC contactless including Apple Pay and Google Pay.
payments-emv-nfc
Acrelec ships no first-party payment terminal, which is what the claim is about. The K27 page states the kiosk hosts whatever terminal the operator already has — "Adapt any EFT to the K27 , take any cashless payment like Apple Pay, Google pay, wechat, etc." — and the McDonald's kiosk sell sheet confirms this is per-deployment, each kiosk "outfitted with specific EFT, fiscal printers". Contactless including Apple Pay and Google Pay therefore works on Acrelec kiosks, but by virtue of the chain's EFT, not an Acrelec terminal; "EMV" and "NFC" occur zero times in the corpus and no Acrelec-branded payment terminal exists in the catalogue. The one payment device Acrelec does integrate first-party is GLORY cash recycling, which is not a card terminal. Bounded to the publisher's own manifest: acrelec.com is WordPress with an open REST API whose type registry (/wp-json/wp/v2/types) names 327 non-media documents (109 posts, 114 pages, 19 case studies, 66 acrelecgroup, 16 videos, 3 jobs) against the 207 the Yoast sitemap lists, plus 65 unique PDFs from the 169 in the media library; 391 documents, 3.1M characters, all read. Fabricated paths 404 at a fixed stripped-text length both at the root and inside a product path, so absence is measurable on this host. https://acrelec.com/k27/ · retrieved 2026-09-08
Accepts contactless payments directly on a phone (Tap to Pay on iPhone and/or Android tap-to-pay) with no separate card reader. differentiator
payments-softpos-tap-to-pay
Not scored by this record.
Guest can scan a QR code on the printed check or table tent to view and pay the check from their own phone, with the payment closing the check in the POS automatically. differentiator
payments-qr-guest-pay
Not scored by this record.
Configurable tip pooling and distribution rules (by hours worked, sales, role percentage, or points) that produce a per-employee tip allocation exportable to payroll. differentiator
payments-tip-pooling
Not scored by this record.
Card payments can be captured while the internet is down via store-and-forward, with configurable per-transaction and cumulative offline limits. differentiator
payments-offline-store-and-forward
Not scored by this record.
Vendor publicly documents who bears the loss when a stored offline transaction declines on reconnect, and surfaces a post-reconnect report of failed offline payments. differentiator
payments-offline-decline-liability
Not scored by this record.
First-party gift cards with real-time balance tracking, redeemable across every location in the group and through the online-ordering channel.
payments-gift-cards
"gift card" and "stored value" both occur zero times across the corpus. The catalogue (Digital Signage, Kiosk, Operational Solutions, Self-Checkout) contains no gift-card or stored-value product; the kiosk's payment offering is the chain's own EFT terminal plus GLORY cash modules, and the record scores digital-first-party-web no, so the online-ordering redemption channel the claim requires does not exist either. A gift card tendered on an Acrelec kiosk is the chain's program reached through the integrated POS. Bounded to the publisher's own manifest: acrelec.com is WordPress with an open REST API whose type registry (/wp-json/wp/v2/types) names 327 non-media documents (109 posts, 114 pages, 19 case studies, 66 acrelecgroup, 16 videos, 3 jobs) against the 207 the Yoast sitemap lists, plus 65 unique PDFs from the 169 in the media library; 391 documents, 3.1M characters, all read. Fabricated paths 404 at a fixed stripped-text length both at the root and inside a product path, so absence is measurable on this host. https://acrelec.com/kiosk/ · retrieved 2026-09-08
House/on-account tabs with per-account credit limits, running balance, and periodic statement or invoice generation.
payments-house-accounts
Not scored by this record.
A single check can be settled with multiple tenders and split by seat, by item, by even shares, or by arbitrary amount, with no hard cap below eight ways.
payments-split-tender
Not scored by this record.
Voids, refunds, discounts, and no-sales require role-based authorization (manager PIN or approval) and write to an immutable audit log identifying the approver.
payments-refund-void-controls
Every occurrence of "refund" in the corpus is contractual (the General and Purchasing Terms' remedy clauses) and every occurrence of "void" is either the word "avoid" or a severability clause; "override", "manager approval" and "audit trail" occur zero times. Acrelec's devices are consumer-facing, so there is no staff-authorised void, comp or no-sale to gate: those are actions on the chain's POS. The published OSIRIS order schema is closed (additionalProperties: false on all 23 definitions) and its TenderItemDto carries only {id, tenderType, amount, paid} with no refund or reversal member. Bounded to the publisher's own manifest: acrelec.com is WordPress with an open REST API whose type registry (/wp-json/wp/v2/types) names 327 non-media documents (109 posts, 114 pages, 19 case studies, 66 acrelecgroup, 16 videos, 3 jobs) against the 207 the Yoast sitemap lists, plus 65 unique PDFs from the 169 in the media library; 391 documents, 3.1M characters, all read. Fabricated paths 404 at a fixed stripped-text length both at the root and inside a product path, so absence is measurable on this host. https://acrelec.com/kiosk/ · retrieved 2026-09-08
In-product dispute/chargeback dashboard that lists open disputes and allows evidence submission assembled from the POS transaction record. differentiator
payments-chargeback-tooling
Not scored by this record.
Tokenized card-on-file for a guest profile, reusable across online ordering, phone orders, and in-store, with no PAN stored by the merchant. differentiator
payments-card-on-file
Not scored by this record.
Vendor publishes its deposit schedule and offers a next-day or same-day/instant funding option. differentiator
payments-payout-timing
Not scored by this record.
A single account can route settlement funds to different bank accounts per location or legal entity (separate MIDs or split settlement) under unified reporting. differentiator
payments-multi-entity-routing
Not scored by this record.
Vendor provides point-to-point encryption and a current PCI DSS 4.x Attestation of Compliance / P2PE listing available to merchants on request.
payments-p2pe-pci4
Not scored by this record.
Kitchen & production
Items route to specific KDS stations by item, category, order type, or revenue center, with routing rules configurable per location without vendor involvement.
kitchen-station-routing
A near-miss that does not survive reading the artefact. "KDS" occurs zero times in the corpus and the single occurrence of "kitchen display" is in the McDonald's QTimer sell sheet — but that display is a drive-thru timer, not a KDS: "Our kitchen display is highly customizable and is focused on McDonald's specific metrics, including OEPE", where the same panel defines OEPE as order end to present end, beginning "when the car leaves the order point" It shows elapsed-time metrics to the crew and routes nothing. No item, category, order-type or revenue-centre routing rule appears anywhere in the catalogue, which has no prep-station or expo product for items to route to. Bounded to the publisher's own manifest: acrelec.com is WordPress with an open REST API whose type registry (/wp-json/wp/v2/types) names 327 non-media documents (109 posts, 114 pages, 19 case studies, 66 acrelecgroup, 16 videos, 3 jobs) against the 207 the Yoast sitemap lists, plus 65 unique PDFs from the 169 in the media library; 391 documents, 3.1M characters, all read. Fabricated paths 404 at a fixed stripped-text length both at the root and inside a product path, so absence is measurable on this host. https://acrelec.com/wp-content/uploads/2020/10/QTIMER_McD_US.pdf · retrieved 2026-09-08
An expo screen consolidates items from multiple prep stations into a single order view and only marks the order complete when every contributing station has bumped its items.
kitchen-expo-consolidation
The Operational Solutions line enumerates Double Check order-confirmation screens, Bluetooth speaker posts, QTimer 2.0 drive-thru timing, Table Service locators and GLORY cash-payment modules — no KDS, expo screen or prep-station product, and none exists elsewhere in the catalogue (Digital Signage, Kiosk, Self-Checkout). There is no Acrelec expo view for stations to bump into; kitchen orchestration belongs to the chain's POS/KDS. https://acrelec.com/operational-solutions/ · retrieved 2026-08-04
Items can be assigned to courses and held, then fired to the kitchen on demand from a server terminal, handheld, or expo screen. differentiator
kitchen-course-firing
Not scored by this record.
Per-item cook times are configurable and the KDS staggers item start/display times so that all items on an order finish simultaneously. differentiator
kitchen-prep-time-pacing
Not scored by this record.
Kitchen load throttling automatically paces or delays release of incoming digital orders, or extends quoted prep times, once a configurable order-volume or ticket-time threshold is crossed. differentiator
kitchen-order-throttling
Not scored by this record.
Pausing a store or 86ing an item from the POS/KDS propagates the pause or availability change back to connected third-party marketplaces (DoorDash, Uber Eats, Grubhub) automatically. differentiator
kitchen-channel-pause-propagation
Not scored by this record.
Bumping an order ready on the KDS sends an order-ready status event back to the third-party marketplace so couriers are dispatched on actual readiness. differentiator
kitchen-order-ready-callback
Not scored by this record.
KDS supports physical bump bars or programmable keypads in addition to touchscreen interaction, with documented supported models.
kitchen-bump-bar-hardware
There is no Acrelec KDS for a bump bar to attach to: the Operational Solutions catalogue enumerates Double Check order confirmation, Bluetooth speaker posts, QTimer 2.0, Table Service and GLORY cash payment, and the remaining lines are signage (ODMB/IDMB/Creative Studio), kiosks (K22/K27/C27) and self-checkout (Module S/S22 Lite). No bump bar, keypad or kitchen display appears anywhere in the product line — same enumeration that grounds the record's no on kitchen-expo-consolidation. https://acrelec.com/operational-solutions/ · retrieved 2026-08-04
An all-day view aggregates outstanding quantities per item (and per modifier) across all open tickets on the station.
kitchen-all-day-counts
Not scored by this record.
Configurable target cook times per station or order type, with visual color escalation and/or audible alert when a ticket exceeds target.
kitchen-sla-alerts
Not scored by this record.
If a KDS screen or kitchen printer goes offline, tickets automatically fail over to a designated backup printer or screen with no ticket loss. differentiator
kitchen-printer-fallback
Not scored by this record.
KDS continues to receive and display tickets from on-site POS terminals when the internet or cloud backend is unreachable. differentiator
kitchen-offline-operation
Not scored by this record.
Station screens can display item-level build/assembly detail (recipe steps, portioning, or full modifier breakout) rather than only the ticket line text. differentiator
kitchen-item-build-screens
Not scored by this record.
A bumped ticket can be recalled/unbumped, and an individual item can be refired or reprinted without re-entering the order.
kitchen-recall-refire
Not scored by this record.
Edits made in the POS to an order already displayed in the kitchen visually flag the added, changed, or removed items on the live ticket. differentiator
kitchen-order-modification-alerts
Not scored by this record.
Bumping an order ready triggers a guest-facing notification — SMS/text, app push, or an order-status display board — without a separate product purchase. differentiator
kitchen-guest-ready-notification
Not scored by this record.
Waste, spoilage, and remakes can be logged directly at the kitchen/KDS screen with reason codes, and the entry depletes inventory.
kitchen-waste-logging
Not scored by this record.
Reports actual ticket and per-station times (average and percentile) sliced by daypart, station, and order channel, exportable to CSV or an API.
kitchen-speed-of-service-reporting
Not scored by this record.
Generates prep lists or predicted prep quantities from historical sales and forecast demand, surfaced to kitchen staff as a daily prep task list.
kitchen-prep-forecasting
Not scored by this record.
Delivery, dispatch & third-party channels
Product includes a native in-house driver module: drivers are first-class entities with clock-in/out, assignment state (in-store / on-run / returning), and per-driver run history reportable from the POS itself (not via a third-party add-on).
delivery-driver-roster
"driver" occurs three times in the corpus and every one is "sales drivers" or "business drivers"; there is no delivery-driver sense anywhere. The Operational Solutions line is Double Check order confirmation, Bluetooth speaker posts, QTimer 2.0, Table Service and GLORY cash payment, with no dispatch, driver or run-history product in it or anywhere else in the catalogue. Bounded to the publisher's own manifest: acrelec.com is WordPress with an open REST API whose type registry (/wp-json/wp/v2/types) names 327 non-media documents (109 posts, 114 pages, 19 case studies, 66 acrelecgroup, 16 videos, 3 jobs) against the 207 the Yoast sitemap lists, plus 65 unique PDFs from the 169 in the media library; 391 documents, 3.1M characters, all read. Fabricated paths 404 at a fixed stripped-text length both at the root and inside a product path, so absence is measurable on this host. https://acrelec.com/operational-solutions/ · retrieved 2026-09-08
Provides a dedicated dispatch/expo screen showing undispatched orders, driver availability, and elapsed time per order, with multi-order run batching (assigning 2+ orders to one driver as a single run).
delivery-dispatch-board
"dispatch" occurs five times in the corpus and every one is shipping logistics inside the Purchasing and General Terms ("dispatch costs", "the mode of dispatch"); there is no order-dispatch sense. Acrelec ships no expo or dispatch screen — the Operational Solutions line is Double Check, speaker posts, QTimer 2.0, Table Service and cash modules — and with no driver entity there is nothing to batch a run to. Bounded to the publisher's own manifest: acrelec.com is WordPress with an open REST API whose type registry (/wp-json/wp/v2/types) names 327 non-media documents (109 posts, 114 pages, 19 case studies, 66 acrelecgroup, 16 videos, 3 jobs) against the 207 the Yoast sitemap lists, plus 65 unique PDFs from the 169 in the media library; 391 documents, 3.1M characters, all read. Fabricated paths 404 at a fixed stripped-text length both at the root and inside a product path, so absence is measurable on this host. https://acrelec.com/operational-solutions/ · retrieved 2026-09-08
Dispatch includes a live map view with geocoded stops and system-generated route sequencing (turn order optimization) for a multi-stop run, not just a static address list. differentiator
delivery-route-map
Not scored by this record.
Captures live driver GPS position from a driver-facing mobile app and surfaces it back to the dispatch screen. differentiator
delivery-driver-tracking
Not scored by this record.
Address entry is validated/geocoded against a mapping service at order time and rejects or flags out-of-zone addresses before the order is accepted.
delivery-address-validation
Not scored by this record.
Tracks per-delivery driver compensation inputs — mileage or distance driven per run, per-delivery flat reimbursement, and driver-retained tips — and exports them to payroll as separate reimbursement vs. wage lines. differentiator
delivery-driver-comp
Not scored by this record.
Can hand a first-party order to an on-demand courier marketplace (DoorDash Drive, Uber Direct, Nash, Relay or equivalent) natively from the POS, with the courier quote and status returning into the order record.
delivery-daas-dispatch
Not scored by this record.
Supports hybrid dispatch: rules that automatically overflow an order to a DaaS courier when no in-house driver is available, out of zone, or past a wait threshold. differentiator
delivery-daas-fallback
Not scored by this record.
Offers direct, first-party certified API integrations with DoorDash, Uber Eats, and Grubhub marketplaces (vendor-owned, not solely resold through Otter/Deliverect/Chowly/ItsaCheckmate middleware). differentiator
delivery-3p-direct-integration
Not scored by this record.
Third-party marketplace orders inject automatically into the POS as normal tickets that fire to KDS/printers without tablet re-keying or manual accept.
delivery-3p-injection
Not scored by this record.
Marking an item or modifier 86'd in the POS pushes item-level out-of-stock status to connected third-party channels in near real time, and restores it on availability (DoorDash requires item and item-option 86ing of new POS partners).
delivery-86-sync
Not scored by this record.
Store can be paused/deactivated on each connected third-party marketplace from inside the POS with a timed auto-reactivation, rather than only from each marketplace's own tablet or portal.
delivery-store-pause
Not scored by this record.
Produces a third-party reconciliation report matching marketplace payout deposits to POS-recorded 3P sales, itemizing commission, marketing fees, refunds/adjustments, and identifying missing or unpaid orders. differentiator
delivery-3p-reconciliation
Not scored by this record.
Vendor exposes integration health to the operator — failed/rejected order injections, connection status per channel, and alerts on failure — rather than failing silently. differentiator
delivery-injection-error-visibility
Not scored by this record.
Guests receive a branded order status / driver tracking page or SMS link on the restaurant's own domain for first-party delivery orders, driven by real order and driver state.
delivery-tracking-page
Not scored by this record.
Quoted delivery promise times adjust dynamically from current kitchen load, driver availability, and zone drive time, rather than a fixed per-store constant. differentiator
delivery-promise-time
Not scored by this record.
Vendor documents explicit offline behavior for delivery: whether cash delivery orders, driver assignment, and driver settlement continue during an internet outage.
delivery-offline-behavior
Not scored by this record.
Digital ordering & guest-facing channels
Vendor ships a first-party, commission-free web ordering site on the restaurant's own branding/domain that writes orders directly into the POS with no per-order marketplace commission.
digital-first-party-web
"web ordering", "order ahead", "own domain" and "white label" all occur zero times in the corpus. Bridge lists "Mobile ordering" as a connected channel, but Acrelec's own framing puts the building on the operator: "Acrelec's open-source codes & APIs allow you to develop plugins and customize your solutions—from drive-thru to kiosk to mobile ordering". Acrelec ships no first-party ordering site on the restaurant's branding or domain, and no commission model is described because it does not operate an ordering channel. Bounded to the publisher's own manifest: acrelec.com is WordPress with an open REST API whose type registry (/wp-json/wp/v2/types) names 327 non-media documents (109 posts, 114 pages, 19 case studies, 66 acrelecgroup, 16 videos, 3 jobs) against the 207 the Yoast sitemap lists, plus 65 unique PDFs from the 169 in the media library; 391 documents, 3.1M characters, all read. Fabricated paths 404 at a fixed stripped-text length both at the root and inside a product path, so absence is measurable on this host. https://acrelec.com/bridge/ · retrieved 2026-09-08
Vendor offers a branded native iOS and Android ordering app (published under the restaurant's own brand in the App Store/Play Store), not only a mobile web page or a shared multi-restaurant marketplace app. differentiator
digital-native-app
Not scored by this record.
Guests can create an account with saved addresses, saved (tokenized) payment methods, and one-tap reorder of a previous order across first-party channels.
digital-account-saved-payment
The reorder leg exists: Acrelec's OSIRIS services spec (OpenAPI 3.0.1) defines customer-keyed order recall for kiosks — POST /api/v1/Kiosk/storeOrder ('Creates the customer order both in BI and in KIOSK format'), GET /api/v1/Kiosk/GetLastOrders/{customerId}, GET /api/v1/Kiosk/recallOrder/{orderId} and getFavorites/{customerId} ('Get customer preferences'). The shortfalls: none of the spec's 24 schemas (TenderDto, PayDto, TransactionDto etc.) carries a saved/tokenized payment method or address object — payment on Acrelec kiosks is the chain's card stack plus GLORY cash — and the only first-party channel this profile spans is the kiosk, since Acrelec sells no web/app ordering. Saved addresses and saved payment methods, required by the claim, are absent from the only public account surface. https://osiris.acrelec.com/osirissec/openapi/api.json · retrieved 2026-08-04
Digital checkout presents configurable or algorithmic upsell/cross-sell suggestions (rules-based add-ons or personalized recommendations from order history), with attach-rate reporting on those suggestions. differentiator
digital-upsell-engine
Not scored by this record.
Supports future/scheduled orders with per-daypart throttling — capacity limits on orders or items per time slot that automatically close slots when the kitchen is saturated.
digital-scheduled-pacing
Not scored by this record.
Single digital ordering flow supports pickup, curbside (with arrival check-in), dine-in/QR table ordering, and delivery, with mode-specific fees and prep timing.
digital-fulfillment-modes
Not scored by this record.
Supports guest-facing QR scan-to-order and/or scan-to-pay at the table that opens or attaches to the existing POS check, including splitting and tipping.
digital-qr-table
Not scored by this record.
Vendor ships a self-order kiosk running the same menu and modifier logic as the POS, with accessibility-compliant UI and unattended EMV payment. differentiator
digital-kiosk
Not scored by this record.
Supports group ordering: a shareable link where multiple participants add their own items to one order under a per-person or total spend cap, with split or single payment.
digital-group-ordering
Not scored by this record.
Offers a distinct catering ordering flow with separate catering menu/minimums, lead-time rules, quotes or proposals, deposits, and invoice/house-account or ACH payment terms. differentiator
digital-catering-portal
Not scored by this record.
Vendor offers AI voice phone ordering (native or a named certified partner) that answers inbound calls and injects the completed order into the POS without staff transcription. differentiator
digital-voice-ai-phone
Not scored by this record.
Supports AI voice ordering at the drive-thru lane, integrated with the POS menu/modifiers and with escalation-to-human handoff.
digital-drivethru-ai
Not scored by this record.
Supports conversational SMS or chat ordering/reordering (text-to-order or text-a-link) that lands in the POS.
digital-sms-ordering
Not scored by this record.
Supports Order with Google — the restaurant's direct ordering link is provisioned to the Google Business Profile as an ordering option (ideally set as 'Preferred by Business'), rather than leaving marketplace links as the only choice. differentiator
digital-google-order
Not scored by this record.
Supports Apple Business Connect ordering placement — an 'Order Food' custom action on the Apple Maps place card pointing at the vendor's first-party ordering flow.
digital-apple-business-connect
Not scored by this record.
Loyalty accrual and redemption work inside the first-party digital ordering flow using the same guest identity as in-store, not as a separate post-purchase enrollment.
digital-loyalty-attach
Not scored by this record.
Supports guest subscription / membership programs (recurring billing for a delivery-fee waiver, a per-period item entitlement, or a paid loyalty tier) managed in the platform.
digital-subscriptions
Not scored by this record.
Discounts, coupon codes, and loyalty offers are defined once and honored identically across POS, kiosk, and first-party digital channels, with channel eligibility controls.
digital-promo-parity
Not scored by this record.
Vendor documents that the operator owns and can export first-party guest records (email, phone, consented marketing status, order history) in bulk, without a fee or vendor approval. differentiator
digital-guest-data-ownership
Not scored by this record.
Digital checkout uses vendor-hosted fields or a hosted payment page so card data never touches the restaurant's page, with the vendor publishing PCI DSS 4.0 compliance (including the client-side script-integrity requirements effective March 2025) and supporting 3DS.
digital-checkout-pci-sca
Not scored by this record.
Digital channels support the same service-fee / dual-pricing / card-surcharge configuration as the POS, with the required guest-facing disclosure and correct handling of jurisdictions and card brands where surcharging is prohibited. differentiator
digital-surcharge-transparency
Not scored by this record.
Guest data, loyalty & marketing
Maintains a single guest profile that automatically merges transactions from in-store POS, first-party web/app ordering, and kiosk under one identity (phone or email match), with documented dedup/merge behavior.
guest-loyalty-unified-profile
The claim needs one profile merging in-store POS, first-party web/app and kiosk transactions. Two of the three channels are not Acrelec's — it sells no POS (every reference in the corpus is to "your POS") and no web ordering — and its own loyalty language is integration with a program it does not own: the K27 page says "Manage loyalty programs via barcode scanner", i.e. the guest presents the chain's credential. The OSIRIS spec's only identity surface is a customerId key for favourites and last-order recall, with no phone or email match and no dedup or merge member in any of its 23 closed schemas. Bounded to the publisher's own manifest: acrelec.com is WordPress with an open REST API whose type registry (/wp-json/wp/v2/types) names 327 non-media documents (109 posts, 114 pages, 19 case studies, 66 acrelecgroup, 16 videos, 3 jobs) against the 207 the Yoast sitemap lists, plus 65 unique PDFs from the 169 in the media library; 391 documents, 3.1M characters, all read. Fabricated paths 404 at a fixed stripped-text length both at the root and inside a product path, so absence is measurable on this host. https://acrelec.com/k27/ · retrieved 2026-09-08
Orders arriving from third-party marketplaces (DoorDash, Uber Eats, Grubhub) attach to a native guest profile with usable guest identity rather than landing as anonymous tickets. differentiator
guest-loyalty-thirdparty-identity-attach
Not scored by this record.
Supports at least two of points-per-dollar, visit/punch-count, and spend-tier accrual as configuration, without custom development or a bolt-on loyalty vendor.
guest-loyalty-accrual-models
"punch", "segmentation" and "points-per-dollar" occur zero times in the corpus and "points" appears only in the drive-thru sense ("order point"). Acrelec operates no loyalty ledger to accrue into: the K27 page describes reading the chain's loyalty credential with a barcode scanner, and the accrual model is therefore the chain's program's. No configuration surface for points, visit/punch or spend-tier accrual is published anywhere in the catalogue. Bounded to the publisher's own manifest: acrelec.com is WordPress with an open REST API whose type registry (/wp-json/wp/v2/types) names 327 non-media documents (109 posts, 114 pages, 19 case studies, 66 acrelecgroup, 16 videos, 3 jobs) against the 207 the Yoast sitemap lists, plus 65 unique PDFs from the 169 in the media library; 391 documents, 3.1M characters, all read. Fabricated paths 404 at a fixed stripped-text length both at the root and inside a product path, so absence is measurable on this host. https://acrelec.com/k27/ · retrieved 2026-09-08
Supports status tiers with automatic promotion and demotion driven by rolling-window spend or visit counts. differentiator
guest-loyalty-tiers
Not scored by this record.
Documents explicitly what loyalty lookup, accrual, and redemption do when the POS loses connectivity (queue-and-reconcile vs blocked). differentiator
guest-loyalty-offline-behavior
Not scored by this record.
Offer/discount engine exposes explicit stacking and precedence rules (exclusive vs combinable, order of application) as configuration. differentiator
guest-loyalty-offer-stacking-rules
Not scored by this record.
Offers can be issued to a dynamically defined audience (rules over recency, frequency, spend, or items purchased) rather than only broadcast to the whole list. differentiator
guest-loyalty-targeted-offers
Not scored by this record.
Automatically computes recency/frequency/monetary or equivalent lifecycle segments (new, regular, at-risk, lapsed, VIP) without the operator building the queries. differentiator
guest-loyalty-rfm-segmentation
Not scored by this record.
Ships triggered lifecycle automations (birthday, first-visit thank-you, lapsed win-back) as configurable always-on campaigns rather than one-off manual sends.
guest-loyalty-lifecycle-automation
"birthday" and "win-back" occur zero times in the corpus. Acrelec's loyalty material is uniformly about signing a guest in to someone else's program — the facial-authentication article describes PopID's Check-in feature that "employs facial authentication to seamlessly sign them into their loyalty rewards account" — so the campaign engine that would fire a lapsed-guest or birthday send is the chain's, not Acrelec's. No campaign, trigger or automation configuration surface appears anywhere in the catalogue. Bounded to the publisher's own manifest: acrelec.com is WordPress with an open REST API whose type registry (/wp-json/wp/v2/types) names 327 non-media documents (109 posts, 114 pages, 19 case studies, 66 acrelecgroup, 16 videos, 3 jobs) against the 207 the Yoast sitemap lists, plus 65 unique PDFs from the 169 in the media library; 391 documents, 3.1M characters, all read. Fabricated paths 404 at a fixed stripped-text length both at the root and inside a product path, so absence is measurable on this host. https://acrelec.com/acrelecs-facial-authentication-technology-paving-the-future-for-qsrs/ · retrieved 2026-09-08
Sends both email and SMS campaigns natively from the platform, not solely by handing the list to a third-party ESP. differentiator
guest-loyalty-native-email-sms
Not scored by this record.
Captures per-channel marketing consent with timestamp and source of consent, and honors revocation received by any reasonable means (not just the STOP keyword) across all channels.
guest-loyalty-consent-management
Not scored by this record.
Handles or explicitly documents A2P 10DLC brand and campaign registration required for the operator to send SMS through the platform.
guest-loyalty-10dlc-registration
Not scored by this record.
Reports redemption and incremental sales attributable to a specific campaign or offer, tying redeemed offers to actual check totals. differentiator
guest-loyalty-campaign-attribution
Not scored by this record.
Provides self-serve export of the full guest list and transaction history, including contact PII, via CSV or API, without a vendor fee or support ticket. differentiator
guest-loyalty-data-export-portability
Not scored by this record.
Exposes a documented outbound guest and order event API or webhook stream that a CDP or marketing platform can subscribe to (e.g. Olo, Punchh, Bridg, Klaviyo). differentiator
guest-loyalty-cdp-event-api
Not scored by this record.
Triggers post-transaction feedback requests and routes responses by score, sending low scores to private service recovery and high scores toward public review sites. differentiator
guest-loyalty-review-capture-routing
Not scored by this record.
Includes a native referral mechanic with per-guest codes or links, attribution of the referred guest's first order, and two-sided rewards.
guest-loyalty-referral-program
Not scored by this record.
Issues an Apple Wallet or Google Wallet loyalty pass with push-updatable balance, as an alternative to requiring a branded app download. differentiator
guest-loyalty-wallet-pass
Not scored by this record.
Provides admin tooling to fulfill guest data access and deletion requests (CCPA/CPRA-style) including deletion propagation to loyalty and marketing records.
guest-loyalty-privacy-rights-tooling
Not scored by this record.
Enforces loyalty fraud controls such as redemption velocity limits, manager approval on manual point adjustments, and flagging of employee self-redemption, with an audit log.
guest-loyalty-redemption-fraud-controls
Not scored by this record.
Vendor documents AI/ML-generated recommendations for offer content, target audience, or send timing (claim-level; verify it is a shipped product feature, not a roadmap statement). differentiator
guest-loyalty-ai-offer-recommendation
Not scored by this record.
Offers native stored-value/gift card balances tied to the same guest profile and redeemable across all locations of the brand.
guest-loyalty-stored-value-gift
Not scored by this record.
Labor & workforce
Employees clock in and out at the POS terminal using a PIN, badge, or card, with no separate time-clock hardware required.
labor-clock-in-at-pos
"clock in", "clock-in" and "time clock" occur zero times across the corpus. Acrelec ships no staff-facing terminal to clock in at: the catalogue is consumer-facing kiosks, menu boards, self-checkout and drive-thru kit, and the only staff-facing surfaces described are alert wearables and the ATP device-fleet console. There is no employee entity anywhere in the published product line. Bounded to the publisher's own manifest: acrelec.com is WordPress with an open REST API whose type registry (/wp-json/wp/v2/types) names 327 non-media documents (109 posts, 114 pages, 19 case studies, 66 acrelecgroup, 16 videos, 3 jobs) against the 207 the Yoast sitemap lists, plus 65 unique PDFs from the 169 in the media library; 391 documents, 3.1M characters, all read. Fabricated paths 404 at a fixed stripped-text length both at the root and inside a product path, so absence is measurable on this host. https://acrelec.com/operational-solutions/ · retrieved 2026-09-08
Captures a photo at punch (or performs facial verification) attached to the timecard entry, with a photo-only mode available that stores no biometric template. differentiator
labor-photo-punch-verification
Not scored by this record.
Supports mobile clock-in restricted by geofence or location validation for staff who do not punch at a fixed terminal.
labor-geofenced-mobile-punch
Not scored by this record.
Records time punches while the POS is offline and reconciles them on reconnect without loss or duplicate entries, with the behavior documented. differentiator
labor-offline-time-punch
Not scored by this record.
Permissions are grantable per discrete action (void, comp, discount, refund, drawer open, price change, report access) per role and per location, not limited to fixed cashier/manager/admin tiers.
labor-granular-rbac
The claim's discrete actions — void, comp, discount, refund, drawer open, price change — are actions on the chain's POS, which Acrelec does not sell; "permission" occurs 67 times in the corpus and every occurrence is the legal sense (the On Premise Software Terms' "without the Supplier's written permission") in the contract PDFs. No staff-facing transactional workflow exists in the product line for per-action permissions to govern. ATP, the device-fleet console, is the only admin surface and its portal is a sign-in shell publishing no role model — but device-fleet admin roles would not satisfy this claim's POS-action wording in any case. Bounded to the publisher's own manifest: acrelec.com is WordPress with an open REST API whose type registry (/wp-json/wp/v2/types) names 327 non-media documents (109 posts, 114 pages, 19 case studies, 66 acrelecgroup, 16 videos, 3 jobs) against the 207 the Yoast sitemap lists, plus 65 unique PDFs from the 169 in the media library; 391 documents, 3.1M characters, all read. Fabricated paths 404 at a fixed stripped-text length both at the root and inside a product path, so absence is measurable on this host. https://acrelec.com/kiosk/ · retrieved 2026-09-08
Manager overrides and approvals are attributed to the individual approver and written to an immutable audit trail queryable after the fact.
labor-manager-override-audit
"override", "manager approval" and "audit trail" all occur zero times across the corpus. Manager overrides and approvals are events on the chain's POS; Acrelec's consumer-facing kiosks, signage and drive-thru kit have no manager-facing approval workflow to attribute, so there is no Acrelec override event for an audit trail to hold. The published OSIRIS schemas are closed and contain no approver, authorisation or audit member. Bounded to the publisher's own manifest: acrelec.com is WordPress with an open REST API whose type registry (/wp-json/wp/v2/types) names 327 non-media documents (109 posts, 114 pages, 19 case studies, 66 acrelecgroup, 16 videos, 3 jobs) against the 207 the Yoast sitemap lists, plus 65 unique PDFs from the 169 in the media library; 391 documents, 3.1M characters, all read. Fabricated paths 404 at a fixed stripped-text length both at the root and inside a product path, so absence is measurable on this host. https://acrelec.com/kiosk/ · retrieved 2026-09-08
Builds and publishes employee shift schedules inside the same platform that holds the timekeeping data, rather than requiring a third-party scheduling app. differentiator
labor-native-scheduling
Not scored by this record.
Generates recommended staffing levels or labor hours by daypart from the operator's own POS sales history, not just a static template. differentiator
labor-demand-labor-forecast
Not scored by this record.
Displays labor cost as a percentage of sales in real time during service on a manager view or POS, not only in end-of-day or next-morning reports. differentiator
labor-realtime-labor-percent
Not scored by this record.
Warns or blocks at clock-in when an employee is approaching or would cross a configured overtime threshold, before the overtime is incurred. differentiator
labor-overtime-prevention
Not scored by this record.
Configures meal and rest break rules per state or jurisdiction, prompts required break attestation, and flags missed breaks for premium pay. differentiator
labor-break-compliance-by-state
Not scored by this record.
Supports predictive-scheduling ordinances by tracking advance-notice deadlines for published schedules and calculating predictability pay owed for employer-initiated changes.
labor-fair-workweek-support
Not scored by this record.
Enforces minor-labor restrictions (age-based maximum hours, prohibited time windows, school-day limits) at both scheduling and clock-in.
labor-minor-labor-rules
Not scored by this record.
Computes tip pooling and tip-outs automatically per shift from configurable rules (percentage of sales, hours worked, points, or role), rather than requiring a manual spreadsheet.
labor-tip-pooling-rules
Not scored by this record.
Retains a per-shift, per-employee record of tips received, amounts contributed to the pool, and amounts distributed from the pool, exportable for audit.
labor-tip-distribution-audit-trail
Not scored by this record.
Payroll export separates cash from charged qualified tips and carries a Treasury tipped-occupation code, supporting the W-2 Box 12 code TP and Box 14b reporting required for tax year 2026. differentiator
labor-qualified-tips-w2-reporting
Not scored by this record.
Vendor processes payroll itself as a first-party product (tax filing and direct deposit), as opposed to exporting to a third-party payroll provider only. differentiator
labor-native-payroll
Not scored by this record.
Exports timecards, wages, and tips in documented formats or via direct integration for at least two major payroll providers (e.g. Gusto, ADP, Paychex, QuickBooks).
labor-payroll-export-formats
Not scored by this record.
Employees can request shift swaps or claim open shifts in a self-service app, subject to a manager approval workflow that enforces overtime and role eligibility. differentiator
labor-shift-swap-workflow
Not scored by this record.
Provides digital new-hire onboarding that collects W-4 and I-9 documentation and supports E-Verify submission.
labor-digital-onboarding-i9
Not scored by this record.
Reports per-employee sales performance metrics (average check, items or category attachment rate, void and comp rate) by server or cashier. differentiator
labor-server-performance-metrics
Not scored by this record.
Inventory, purchasing & cost control
Supports multi-level recipe/BOM costing where a recipe can contain sub-recipes (prep items) and plate cost recalculates automatically when any component ingredient's cost changes.
inventory-recipe-bom-costing
"recipe" occurs zero times in the corpus; the single occurrence of "bill of materials" is in a job advertisement for an Acrelec supply-chain specialist and refers to Acrelec's own hardware manufacturing, not to a product feature. Bridge's own framing puts the stock system with the operator — its Kitchen stock panel asks "Do you have an inventory management system for your kitchens?" and then only "adjusts customer interfaces based upon inventory and cooking preparation times". Acrelec does publish an AI demand-forecasting tool called Optimize, but it is described as predicting stock needs from sales quantity, storage space and weather and carries no recipe, sub-recipe or plate-cost concept. Bounded to the publisher's own manifest: acrelec.com is WordPress with an open REST API whose type registry (/wp-json/wp/v2/types) names 327 non-media documents (109 posts, 114 pages, 19 case studies, 66 acrelecgroup, 16 videos, 3 jobs) against the 207 the Yoast sitemap lists, plus 65 unique PDFs from the 169 in the media library; 391 documents, 3.1M characters, all read. Fabricated paths 404 at a fixed stripped-text length both at the root and inside a product path, so absence is measurable on this host. https://acrelec.com/bridge/ · retrieved 2026-09-08
Stores purchase unit, recipe unit, and count unit per item with explicit conversion factors, plus a yield/waste percentage applied to raw-to-usable conversion.
inventory-unit-conversion-yields
"unit conversion" occurs zero times in the corpus and the two occurrences of "yield" are "yield a superior, consistent product" and the company name Dynamic Yield. Acrelec holds no item master to carry purchase, recipe and count units: Bridge asks the operator "Do you have an inventory management system for your kitchens?" and consumes that system's inventory to adjust screens. The Optimize forecasting tool is described only in terms of sales quantity and storage space, with no unit, conversion factor or waste-percentage concept. Bounded to the publisher's own manifest: acrelec.com is WordPress with an open REST API whose type registry (/wp-json/wp/v2/types) names 327 non-media documents (109 posts, 114 pages, 19 case studies, 66 acrelecgroup, 16 videos, 3 jobs) against the 207 the Yoast sitemap lists, plus 65 unique PDFs from the 169 in the media library; 391 documents, 3.1M characters, all read. Fabricated paths 404 at a fixed stripped-text length both at the root and inside a product path, so absence is measurable on this host. https://acrelec.com/bridge/ · retrieved 2026-09-08
Produces a theoretical-vs-actual usage variance report per item for a defined count period, showing theoretical usage from POS sales times recipe, actual usage from counts plus receipts, and the variance in both units and currency. differentiator
inventory-theoretical-vs-actual
Not scored by this record.
Depletes ingredient on-hand quantities in near real time as orders are fired at the POS, including depletion driven by modifier selections, not only in an end-of-day batch. differentiator
inventory-realtime-depletion
Not scored by this record.
Automatically 86s (marks unavailable) menu items on the POS, online ordering, and connected third-party delivery menus when a component ingredient hits zero or a configured threshold. differentiator
inventory-86-auto-sync
Not scored by this record.
Supports full physical inventory, ad-hoc spot counts of a subset, and scheduled recurring cycle counts, with each count's variance recorded as separate history rather than overwriting prior counts.
inventory-count-modes
"stock count", "stocktake" and "par level" all occur zero times in the corpus. Acrelec publishes no counting workflow of any kind — no full physical count, no spot count, no cycle count and no variance history — because it holds no stock ledger: Bridge reads the operator's inventory system to adjust customer interfaces, and the Optimize tool forecasts rather than counts. Bounded to the publisher's own manifest: acrelec.com is WordPress with an open REST API whose type registry (/wp-json/wp/v2/types) names 327 non-media documents (109 posts, 114 pages, 19 case studies, 66 acrelecgroup, 16 videos, 3 jobs) against the 207 the Yoast sitemap lists, plus 65 unique PDFs from the 169 in the media library; 391 documents, 3.1M characters, all read. Fabricated paths 404 at a fixed stripped-text length both at the root and inside a product path, so absence is measurable on this host. https://acrelec.com/bridge/ · retrieved 2026-09-08
Provides a mobile/tablet counting app supporting barcode or QR scanning that continues to accept counts with no network connectivity and syncs on reconnect.
inventory-mobile-count-offline
Not scored by this record.
Ships pre-built electronic vendor catalog and order-transmission integrations with named broadline distributors (e.g. Sysco, US Foods, Performance Food Group) that send purchase orders and receive invoices electronically rather than by emailed PDF. differentiator
inventory-vendor-catalogs-edi
Not scored by this record.
Ingests supplier invoices from photo, PDF, or email and extracts line-item detail (item, quantity, unit, price) into the inventory ledger without manual line entry. differentiator
inventory-invoice-ocr
Not scored by this record.
Tracks per-item purchase price history across invoices and alerts when a received price exceeds the prior or contracted price by a configurable threshold. differentiator
inventory-price-change-alerts
Not scored by this record.
Maintains par levels per item per location and generates suggested purchase order quantities from on-hand versus par, with at least one mode driven by a sales forecast rather than a static par. differentiator
inventory-par-auto-suggest
Not scored by this record.
Provides a structured waste/spoilage logging workflow with reason codes that debits inventory and reports waste cost separately from usage variance.
inventory-waste-logging
Not scored by this record.
Supports inter-location inventory transfers as a two-sided transaction crediting the sending location and debiting the receiving location, with an in-transit or approval state.
inventory-transfers
Not scored by this record.
Supports a commissary/central kitchen model where one location produces prep items and issues or sells them to other locations at a computed transfer cost.
inventory-commissary
Not scored by this record.
Captures lot/batch numbers at receiving and links them through production to sales or transfers, enabling a backward and forward recall trace.
inventory-lot-traceability
Not scored by this record.
Tracks expiration or use-by dates on received and prepped items and surfaces an expiring-soon report or alert before spoilage.
inventory-shelf-life-expiry
Not scored by this record.
Exports period COGS and accounts-payable invoice detail in a named accounting system's import format (e.g. QuickBooks, Sage Intacct, NetSuite) with GL account mapping configurable per item category.
inventory-cogs-gl-export
Not scored by this record.
Inventory and recipe costing are delivered natively by the POS vendor rather than requiring a separately-contracted third-party product (e.g. MarginEdge, MarketMan, Restaurant365) to function. differentiator
inventory-native-not-partner
Not scored by this record.
Reporting, BI & data access
Provides a live sales dashboard reflecting transactions within minutes of the sale, accessible from both a browser and a mobile app off-premise.
reporting-realtime-dashboard
A real-time dashboard with off-premise mobile access is published, but it is not a sales dashboard. QTimer 2.0 "links multiple vehicle detection technologies with your POS sales data", and the QTimer page says to "Effortlessly monitor traffic flow and order duration with the customizable dashboard ... Do it all remotely with the complementary App"; QTimer 2.0 also "comes with the powerful, cloud-based Qlik Business Reporting system", an "end-to-end cloud-based solution" that the page says "gives you a real-time overview". So the real-time and mobile-app-off-premise conjuncts are met. What is measured is drive-thru speed of service — bottlenecks, order duration, OEPE — with POS sales data joined in, not gross or net sales reflected within minutes of the sale; Acrelec does not own the sale. No browser client is stated, though the Qlik component is described as cloud-based. Bounded to the publisher's own manifest: acrelec.com is WordPress with an open REST API whose type registry (/wp-json/wp/v2/types) names 327 non-media documents (109 posts, 114 pages, 19 case studies, 66 acrelecgroup, 16 videos, 3 jobs) against the 207 the Yoast sitemap lists, plus 65 unique PDFs from the 169 in the media library; 391 documents, 3.1M characters, all read. Fabricated paths 404 at a fixed stripped-text length both at the root and inside a product path, so absence is measurable on this host. https://acrelec.com/qtimer/ · retrieved 2026-09-08
Generates a daily close-out/EOD report reconciling gross sales, net sales, tax, tips, discounts, refunds, tender types, and expected cash deposit in one document.
reporting-eod-closeout
"end of day", "end-of-day", "closeout", "close-out", "daily close", "cash up", "z-report", "gross sales", "net sales" and "reconcil" all occur zero times across the corpus, and the vendor's own spellings fare no better (grossSales and netSales are absent; subTotal and tenderType occur only inside the OSIRIS schema). Acrelec does not own the sale, so there is no day to close: its reporting products are QTimer's drive-thru speed-of-service dashboard and Bridge's interface A/B KPIs, neither of which reconciles tender to an expected cash deposit. Bounded to the publisher's own manifest: acrelec.com is WordPress with an open REST API whose type registry (/wp-json/wp/v2/types) names 327 non-media documents (109 posts, 114 pages, 19 case studies, 66 acrelecgroup, 16 videos, 3 jobs) against the 207 the Yoast sitemap lists, plus 65 unique PDFs from the 169 in the media library; 391 documents, 3.1M characters, all read. Fabricated paths 404 at a fixed stripped-text length both at the root and inside a product path, so absence is measurable on this host. https://acrelec.com/operational-solutions/ · retrieved 2026-09-08
Provides a product mix (PMIX) report at individual menu item AND modifier level with quantity, gross and net sales, filterable by daypart and revenue center.
reporting-pmix-modifier-level
Acrelec's own description of the Bridge architecture places reporting in the chain's POS, not in Acrelec: 'The injector enables Bridge data to be formatted to fit in the POS for reporting', with POS data flowing the other way via the importer. Kiosk sales are injected into the POS's reporting layer; no Acrelec PMIX or sales report product is described anywhere in the catalogue. https://acrelec.com/bridging-the-restaurant-ecosystem/ · retrieved 2026-08-04
Produces an audit report of comps, voids, discounts, and price overrides attributed to the employee who applied them and the manager who approved them, with reason codes and timestamps.
reporting-comps-voids-audit
Not scored by this record.
Reports cash over/short per drawer, per shift, and per employee, comparing counted cash to expected cash from tendered transactions and paid-outs.
reporting-cash-over-short
Not scored by this record.
Reports sales per labor hour and labor cost as a percentage of sales by hour, by department, and by employee, using actual clocked hours from the POS time clock.
reporting-labor-productivity
Not scored by this record.
Reports revenue and margin by fulfillment channel — dine-in, direct online, first-party delivery, and each third-party marketplace separately — net of marketplace commission fees. differentiator
reporting-channel-profitability
Not scored by this record.
Provides a consolidated multi-location report with side-by-side location comparison and drill-down from group total to a single location and then to an individual transaction. differentiator
reporting-multiloc-drilldown
Not scored by this record.
Includes a self-service report builder letting a non-developer choose dimensions, measures, and filters and save the result, rather than only fixed canned reports. differentiator
reporting-custom-report-builder
Not scored by this record.
Supports scheduling any report for automatic recurring delivery by email or to a shared destination on a defined cadence and recipient list.
reporting-scheduled-delivery
Not scored by this record.
Offers automated recurring bulk export of transaction-level raw data to a customer-controlled destination (S3, SFTP, Snowflake, BigQuery, or equivalent), not just manual CSV download. differentiator
reporting-raw-warehouse-export
Not scored by this record.
Publishes a documented public REST or GraphQL API covering orders, payments, menu, and labor data, with self-service developer credentials obtainable without a signed partner agreement. differentiator
reporting-public-api
Not scored by this record.
Emits outbound webhooks for order and payment lifecycle events to a customer-supplied endpoint, with documented retry behavior and payload signature verification. differentiator
reporting-webhooks
Not scored by this record.
API and raw-data access are included in the standard subscription rather than gated behind an additional per-location fee, revenue share, or enterprise-only contract. differentiator
reporting-api-not-upcharged
Not scored by this record.
Core reporting beyond basic sales summaries — labor vs sales, PMIX, comps/voids audit, multi-location comparison — is available on the entry-level paid plan rather than requiring a higher tier or an add-on analytics SKU. differentiator
reporting-tier-paywall
Not scored by this record.
Documents a historical retention window of at least 24 months of transaction-level detail queryable in the reporting UI, with no silent truncation or archive retrieval fee. differentiator
reporting-history-retention
Not scored by this record.
Sends proactive push or email alerts when an operator-configured metric breaches a threshold or deviates from its historical pattern (e.g. void spike, sales below forecast, discount rate anomaly). differentiator
reporting-anomaly-alerts
Not scored by this record.
Offers a natural-language query or AI assistant that answers ad-hoc questions against the operator's own sales and labor data and returns a figure or chart, not a generic help-article response.
reporting-nl-query
Not scored by this record.
Reports guest-level analytics including new versus returning guest counts, visit frequency, and lifetime spend cohorts tied to identifiable guest records from loyalty or online ordering. differentiator
reporting-guest-cohorts
Not scored by this record.
Produces a forward sales forecast at daypart or hourly granularity from the location's own history, exposed in the reporting UI and consumable by scheduling or ordering workflows. differentiator
reporting-sales-forecast
Not scored by this record.
Generates payroll- and tax-ready tip reporting: declared versus charged tips per employee, tip pool distribution detail, and a tax liability summary by jurisdiction.
reporting-tip-tax-compliance
Not scored by this record.
Multi-location, franchise & enterprise governance
Supports a named organizational hierarchy of at least three levels (e.g. enterprise > region/group > location) as a first-class object that reporting and permissions can be scoped to, not just a flat list of locations.
multi-location-org-hierarchy
CLAIM: a named organizational hierarchy of at least three levels (e.g. enterprise > region > location) as a first-class object that reporting and permissions can be scoped to. VERDICT: partial/B (proposed; was unknown). 334th NEW SURFACE (not in any prior note): accounts.acrelec.com, the anonymous login page of Acrelec's own single-sign-on portal (the one the Acrelec Timer app opens: its App Store screenshot shows 'accounts.acrelec.com / LOGIN TO YOUR ACCOUNT'). crt.sh (q323) and certspotter (21 issuances today) never list it because it sits under the *.acrelec.com wildcard. It is an Angular (Fuse) SPA whose webpack runtime names exactly two lazy chunks ({5:'a00692aa199ca51d5138',6:'91ecf3374d3698dd40d1'}), both fetched, so main-es2015.bf68c960ff687ec6bec9.js (3,208,288 B) + chunks 5 and 6 are the WHOLE app (fixpoint in one round, 0 misses; a nonsense chunk name returns the 17,353-byte index shell). Grade B (vendor's own shipped production code). Only the bundle was read; no login, no API call. Its assets/data/config/config.production.json names the SSO federations 'mcdo-sso-accounts.acrelec.com ... mcDoExternalLogin/ChallengeADFS' and 'yum-sso-accounts.acrelec.com ... kfcExternalLogin/ChallengeSAML'. EVIDENCE (bundle): the portal's unit of access is a MARKET record whose fields are MarketPublisher, MarketName, MarketCountry, MarketOperator and MarketKey (filter criteria 'Criterias:[{Field:"MarketPublisher"},{Field:"MarketCountry"},{Field:"MarketOperator"},{Field:"MarketKey"}]'), with a display name built as 'this.Operator=="" ? this.Market+" "+this.Country : this.Market+" ("+this.Operator+") "+this.Country', rendered with a 'Market Key:' label; each market carries its own Clients list ('t.context.$implicit.Clients') and the user record carries 'UserInfo.Clients' and 'UserInfo.Permissions', enforced by a route guard ('n.data.requiredPermissions ... -1==this.userService.UserInfo.Permissions.indexOf(n) ... this.router.navigate([o])'). So above the store Acrelec models a brand/publisher and a country market, optionally split by operator, and scopes which applications a user may open to that market. ALSO NEW: Acrelec's App Store / Google Play PUBLISHER census (itunes lookup?id=458308385&entity=software = 'Acrelec Software SRL', 1 app; Play developer 'Acrelec Software' = 2 apps): 'Acrelec Timer' (iOS 1491031886 / com.acrelec.MobileAdmin, v1.4.813 updated 2026-08-27) - 'Acrelec Timer allows you to view all drive-thru metrics and region rankings in real-time ... View region rankings / View store metrics / Schedule challenges between multiple stores' - and the older 'QTimer Live' (com.acrelec.qtimermobileportal; iOS 1462357700 under the acquired Hyperactive Technologies, Inc.) - 'View store rankings / Rank stores by current day or current hour by multiple metrics'. Screenshots read at full resolution (/1000x0w.png and =w1600): Acrelec Timer opens on 'BRAND SELECTION - Choose your brand from the list' (acrelec APMEA, acrelec America, McDonalds Belgium, acrelec France, McDonalds France, McDonalds Greece), then 'STORE SELECTION - Choose your store from the list', then a per-store menu DASHBOARD / GOALS / DAY PARTS / UI MARKERS / RANKING (VIEW RANKING) / ENGAGE (ACTIVE CHALLENGES, VERSUS CHALLENGES, participants 'All'), with a Goals screen 'Apply to all'; QTimer Live's ranking list is a flat store table (Hendersonville #34469, Town & Country #5064 ...) ranked by Service Time / Total Time / OEPE Time / % Met / Cars Served / Order Avg. App-store listings and screenshots are vendor-authored marketing (grade C). Together: brand/publisher > market (country, optionally operator) > store, with reporting scoped at brand, region (listing text) and store level. SHORTFALL (why partial, not yes): the three levels are evidenced across two surfaces (the SSO portal's market model and the Timer app), not as one configurable tree; the 'region' level appears only in app-store listing text, never as an object in shipped code; the accounts portal has no store level (tokenised over its 23,037 literals: region 0, district 0, hierarchy 0, franchise 0, organization 0, tenant 0, store 2 = both POISON, Play-store authenticator links); and no document shows permissions scoped to an intermediate level inside a brand. BOUND: this covers Acrelec's SSO portal and its drive-thru timer apps only, not KioskBuilder or the login-gated docs.acrelec.com. Retrieved 2026-09-18. MERGE REGRADE B -> C: the third level (region) rests only on the Acrelec Timer app-store listing text (grade C); the B-grade accounts.acrelec.com bundle alone shows market-level scoping, not three levels. https://accounts.acrelec.com/main-es2015.bf68c960ff687ec6bec9.js · retrieved 2026-09-18 adversarially verified
Corporate menu items expose per-field override rules so a location can change some attributes (e.g. price, availability) while corporate locks others (e.g. name, image, recipe), and locked fields are not editable at store level. differentiator
multi-location-local-override-policy
Not scored by this record.
Supports price tiers/zones so one menu item carries different prices per location group, per order channel, and per daypart without duplicating the item record.
multi-location-price-zones
"price zone", "price level" and "daypart" all occur zero times in the corpus. Acrelec holds no priced item record to tier, and its own menu-board product says so: ACRELEC Creative Studio's "direct integration with your POS and powerful AI engine ensures local updates on price, product availability, graphics, and more" — the price is read from the operator's POS per store and rendered, not authored. What Creative Studio does vary by location is campaign and creative content, which the digital-signage page describes as connecting location-specific marketing with national campaigns. Bounded to the publisher's own manifest: acrelec.com is WordPress with an open REST API whose type registry (/wp-json/wp/v2/types) names 327 non-media documents (109 posts, 114 pages, 19 case studies, 66 acrelecgroup, 16 videos, 3 jobs) against the 207 the Yoast sitemap lists, plus 65 unique PDFs from the 169 in the media library; 391 documents, 3.1M characters, all read. Fabricated paths 404 at a fixed stripped-text length both at the root and inside a product path, so absence is measurable on this host. https://acrelec.com/odmb/ · retrieved 2026-09-08
Menu, price, and promo changes can be scheduled to activate at a future date/time interpreted in each target location's own timezone, and can be rolled back after activation. differentiator
multi-location-scheduled-publish
Not scored by this record.
A new location can be provisioned by cloning a documented configuration template (menu, taxes, roles, printers, modifiers, tenders) rather than being configured from scratch, and the vendor publishes the expected time-to-open. differentiator
multi-location-new-store-template
Not scored by this record.
The permission model distinguishes a franchisor/corporate tenant from an independently-owned franchisee tenant, so corporate can see franchisee sales and enforce config while the franchisee owns its own employees, banking, and labor data. differentiator
multi-location-corp-vs-franchisee-roles
Not scored by this record.
Calculates franchise royalty, ad-fund, and marketing-fee amounts automatically from POS net sales on a defined schedule, with a configurable royalty basis (gross vs net of discounts/comps/third-party). differentiator
multi-location-royalty-calculation
Not scored by this record.
Supports automated ACH/debit collection of calculated royalties and fees from franchisee accounts, with a franchisee-visible statement of what was charged.
multi-location-royalty-collection
Not scored by this record.
Provides above-store reporting that aggregates sales, labor, discounts, voids, and item mix across any selected set of locations in one view, with store-vs-store ranking and variance flags.
multi-location-consolidated-reporting
Not scored by this record.
Item-level sales roll up across locations under a shared corporate item ID even when stores have renamed or locally priced the item. differentiator
multi-location-normalized-item-rollup
Not scored by this record.
Gift cards issued at one location are redeemable at any other location in the brand, with a reported outstanding-liability balance and inter-store settlement/redemption reconciliation between owners.
multi-location-cross-location-giftcard
Not scored by this record.
A single customer loyalty profile, balance, and stored order history is shared across all locations in the brand rather than being per-location.
multi-location-cross-location-loyalty
Not scored by this record.
A single location/terminal can operate two or more distinct brands or virtual brands with separate menus, receipts/branding, and separately reportable revenue, on the same hardware and drawer. differentiator
multi-location-multi-brand
Not scored by this record.
Tax configuration is per-location with support for multiple simultaneous tax rates, jurisdiction-specific rules (e.g. prepared-food vs grocery, inclusive vs exclusive tax), and per-location tax exemptions.
multi-location-multi-tax-jurisdiction
Not scored by this record.
Supports locations operating in different currencies and languages within one enterprise account, with consolidated reporting converted to a reporting currency.
multi-location-multi-currency-locale
Not scored by this record.
Produces an immutable audit log of who changed which configuration object (price, tax, permission, discount) at which location and when, exportable or queryable by corporate. differentiator
multi-location-config-audit-log
Not scored by this record.
Supports SSO via SAML or OIDC against the customer's identity provider for back-office/above-store users, with SCIM or equivalent for automated deprovisioning. differentiator
multi-location-enterprise-sso
Not scored by this record.
Publishes a documented multi-location API (or data warehouse/BI export) that returns transaction-level data across all locations in one authenticated call, without per-location credentials. differentiator
multi-location-enterprise-api
Not scored by this record.
Labor rules (overtime, break enforcement, predictive-scheduling compliance) are configurable per location or location group and enforced at the terminal, not just reported after the fact.
multi-location-central-labor-policy
Not scored by this record.
Hardware & physical footprint
The POS software runs on commodity off-the-shelf hardware (standard iPads, Android tablets, or PCs) that the operator can buy from a third party, rather than only on vendor-supplied proprietary terminals. differentiator
hardware-commodity-devices
Not scored by this record.
Vendor documentation names the specific client operating systems supported (iOS/iPadOS, Android, Windows, Linux/web) and states minimum OS versions and device specs.
hardware-os-platforms
Acrelec names operating systems and publishes real device specifications, but not a client OS support matrix with minimum versions. The McDonald's ODMB sell sheet gives a full hardware specification — "OPERATING SYSTEM: Tizen 4.0 (VDLinux)", RESOLUTION 3840 x 2160, BRIGHTNESS 700 nits, INTERFACE HDMI (3)/DP/DVI-D, USB 2.0/RS232C/RJ45/Audio/IR, active display area 941.184 x 529.416 — plus 49" or 55" formats, IP55/PD3 enclosures, IP56-rated screens and a 3 or 5-year warranty option. The published Dunkin' price sheet shows each kiosk's initial cost includes a "Windows license", naming the kiosk platform. No minimum Windows version is stated and there is no iOS/iPadOS or Android client, because these are appliances Acrelec manufactures rather than software installed on customer-supplied devices. Bounded to the publisher's own manifest: acrelec.com is WordPress with an open REST API whose type registry (/wp-json/wp/v2/types) names 327 non-media documents (109 posts, 114 pages, 19 case studies, 66 acrelecgroup, 16 videos, 3 jobs) against the 207 the Yoast sitemap lists, plus 65 unique PDFs from the 169 in the media library; 391 documents, 3.1M characters, all read. Fabricated paths 404 at a fixed stripped-text length both at the root and inside a product path, so absence is measurable on this host. https://acrelec.com/wp-content/uploads/2022/04/Acrelec_SS_McD_ODMB.pdf · retrieved 2026-09-08
Offers a purpose-built handheld ordering device with an integrated card reader (not a phone case add-on), with published drop rating and IP ingress rating.
hardware-handheld-purpose-built
Not scored by this record.
The handheld supports hot-swappable or field-replaceable batteries, or the vendor publishes a rated battery life for a full shift. differentiator
hardware-handheld-battery-swap
Not scored by this record.
Terminals continue to take orders, print to kitchen, and record cash sales with the internet down, and the vendor documents explicitly which functions degrade (card auth, loyalty lookup, refunds).
hardware-offline-mode
The claim is conjunctive — terminals keep taking orders, PRINT TO KITCHEN and record cash sales offline, with a published degradation matrix — and the print-to-kitchen leg is positively absent: no kitchen printer or KDS exists anywhere in the catalogue (Operational Solutions is Double Check, speaker posts, QTimer 2.0, Table Service, OrderMatic and GLORY cash; the other lines are signage, kiosks, self-checkout), so kitchen output belongs to the chain's POS even when everything is online. The kiosk order-entry leg is separately unresolved (Bridge can 'work 100% on premises' — a deployment topology, not an offline behaviour matrix, and no degradation documentation is published), but the claim as written cannot be met by this product line. https://acrelec.com/operational-solutions/ · retrieved 2026-08-04
Sells or supports a dedicated kitchen display system with bump-bar or touch input, station routing, and course/fire timing, as a first-party product rather than an integration-only dependency.
hardware-kds
No first-party KDS exists: the Operational Solutions line enumerates Double Check order-confirmation screens, Bluetooth speaker posts, QTimer 2.0 drive-thru timing, Table Service locators, OrderMatic and GLORY cash modules, and the rest of the catalogue is digital signage (ODMB/IDMB/Creative Studio), kiosks and self-checkout. Nothing with bump-bar or touch input, station routing or course/fire timing is sold; kitchen display, where present, is the chain's POS/KDS — the same enumeration already grounding the record's no on kitchen-expo-consolidation and reliability-offline-kds-printing. https://acrelec.com/operational-solutions/ · retrieved 2026-08-04
Offers a self-order kiosk running the same menu and modifier engine as the POS, in both countertop and freestanding form factors, with integrated payment and accessibility (ADA) compliance documented. differentiator
hardware-kiosk
Not scored by this record.
Supports drive-thru-specific hardware: outdoor digital menu boards, order confirmation displays, and speaker/headset integration, with a documented timer/speed-of-service measurement.
hardware-drive-thru
Not scored by this record.
Works with standard ESC/POS thermal receipt and kitchen printers from more than one manufacturer (e.g. Epson and Star), including LAN/Ethernet printers, rather than only vendor-branded printers.
hardware-printer-compatibility
Not scored by this record.
Supports the standard peripheral set — cash drawers (including multi-drawer per terminal), barcode scanners, scales for by-weight items, and customer-facing displays — with a published compatibility list.
hardware-peripherals
Not scored by this record.
Card entry happens on a PCI-listed PTS device using validated point-to-point encryption, so the POS application and tablet stay out of PCI scope; the vendor states the merchant's SAQ type.
hardware-p2pe-terminal
Not scored by this record.
Supports contactless acceptance directly on a commodity phone or tablet (Tap to Pay on iPhone / Tap to Pay on Android) with no separate reader. differentiator
hardware-tap-to-phone
Not scored by this record.
Hardware prices are published per SKU on the vendor's public site, rather than quote-only. differentiator
hardware-pricing-transparency
Not scored by this record.
Hardware can be purchased outright (owned) as an alternative to a mandatory lease or subscription-bundled rental, and the vendor states which. differentiator
hardware-ownership-vs-lease
Not scored by this record.
Vendor documentation confirms whether hardware purchased from the vendor remains usable with other software after cancellation, i.e. it is not software-locked or remotely bricked. differentiator
hardware-usable-after-churn
Not scored by this record.
Publishes a hardware warranty term and a replacement/advance-exchange SLA with a stated turnaround (e.g. next-business-day depot swap). differentiator
hardware-rma-sla
Not scored by this record.
Staff can run the ordering or payment app on their own personal phone (BYOD) with a documented permission and security model.
hardware-byod
Not scored by this record.
Provides a remote device-management console showing each terminal, printer, and KDS as online/offline, with remote reboot, software-version visibility, and staged rollout of updates. differentiator
hardware-remote-device-management
Not scored by this record.
Integrations, API & extensibility
Public, self-serve API reference documentation is readable without a signed partner agreement, NDA, or sales call.
extensibility-public-api-docs
REPLACES an undated first-pass placeholder that said 'No public developer portal found from acrelec.com' -- while extensibility-oauth-partner-apps sits at no A in this same record citing this very spec, retrieved 2026-08-04. A public, ungated API reference does exist: re-fetched 2026-09-01, HTTP 200 anonymously, no robots.txt on the host (404, allowed under RFC 9309), 25,052 bytes of OpenAPI 3.0.1 titled 'OSIRIS API' / 'OSIRIS services API', declaring securitySchemes Basic and OTP. PARTIAL, not yes, and the shortfall is the same one this record already records elsewhere: the spec is six paths wide -- HEAD+GET /api/Auth, GET /api/v1/BI/getFavorites/{customerId}, POST /api/v1/Kiosk/storeOrder, GET /api/v1/Kiosk/GetLastOrders/{customerId}, GET /api/v1/Kiosk/recallOrder/{orderId} and GET /api/v1/Kiosk/getFavorites/{customerId} -- a narrow kiosk customer-order storage service, not a reference for the Bridge integration platform, whose plugin interfaces remain undocumented. So a developer can read a first-party API reference before buying, but not one covering the product an operator would integrate against. https://osiris.acrelec.com/osirissec/openapi/api.json · retrieved 2026-09-01
API access is included in the base subscription at no additional per-location fee, surcharge, or upgraded plan requirement. differentiator
extensibility-api-access-cost
Not scored by this record.
A free sandbox or test environment with seeded data is available to developers without owning a paid production account. differentiator
extensibility-free-sandbox
Not scored by this record.
Third-party apps authenticate via OAuth 2.0 with scoped, operator-granted, individually revocable permissions (not shared static API keys or credential sharing).
extensibility-oauth-partner-apps
Acrelec's only public API spec (OSIRIS services, OpenAPI 3.0.1) defines exactly two security schemes: HTTP Basic ('Please enter your credentials') and an 'OTP' apiKey scheme carrying a pre-shared secret in an x-secret-key header — 'Please enter the secret pre-shared key here… For single key: the-key-value in plain text.' That is precisely the shared static key pattern this claim excludes; no OAuth 2.0 flow, scope, or per-app grant is defined anywhere in the spec. https://osiris.acrelec.com/osirissec/openapi/api.json · retrieved 2026-08-04
The platform pushes real-time webhooks for order lifecycle events (created, modified, paid, voided, refunded) rather than requiring polling.
extensibility-webhooks-push
"webhook" and "callback" occur zero times across the corpus, and the vendor's only published API specification declares none: the OSIRIS OpenAPI 3.0.1 document has no webhooks object, zero callbacks members, and its six operations are all client-initiated (auth check, BI favourites, and kiosk storeOrder / GetLastOrders / recallOrder / getFavorites), secured by HTTP Basic and a pre-shared x-secret-key header with no OAuth. The extensibility Acrelec does describe is a pull-and-plugin model — Bridge's "Open Web Technology & APIs: Developers can pull Acrelec's front-end source code to edit customer interfaces and connect their solution to Bridge by suggesting their own plugins". Graded B rather than A because this spec covers only the OSIRIS service; it is the vendor's whole published API surface, but not a platform-wide contract. Bounded to the publisher's own manifest: acrelec.com is WordPress with an open REST API whose type registry (/wp-json/wp/v2/types) names 327 non-media documents (109 posts, 114 pages, 19 case studies, 66 acrelecgroup, 16 videos, 3 jobs) against the 207 the Yoast sitemap lists, plus 65 unique PDFs from the 169 in the media library; 391 documents, 3.1M characters, all read. Fabricated paths 404 at a fixed stripped-text length both at the root and inside a product path, so absence is measurable on this host. https://osiris.acrelec.com/osirissec/openapi/api.json · retrieved 2026-09-08
Webhooks are cryptographically signed (e.g. HMAC) AND documented to retry with backoff, with a replayable event log for missed deliveries. differentiator
extensibility-webhook-reliability
Not scored by this record.
A public write API accepts externally originated orders into the POS as first-class tickets that fire to KDS/printers and land in reporting.
extensibility-order-injection-api
Not scored by this record.
Every core object the API can read (orders, menu, customers, employees, inventory) can also be written or updated via the same API. differentiator
extensibility-data-symmetry
Not scored by this record.
API rate limits are published as specific numeric quotas with documented throttling behavior and headers.
extensibility-published-rate-limits
Not scored by this record.
The vendor is a named DoorDash Preferred Integration Partner (DPIP) under the 2026 program requirements. differentiator
extensibility-doordash-preferred
Not scored by this record.
Direct, first-party certified integrations exist with DoorDash, Uber Eats, and Grubhub without requiring a paid middleware layer (Otter/Chowly/Deliverect/Checkmate). differentiator
extensibility-first-party-delivery-integrations
Not scored by this record.
The POS is a supported endpoint for at least two major aggregation middleware platforms (Deliverect, Chowly, Otter, Checkmate, ItsaCheckmate).
extensibility-middleware-compatibility
Not scored by this record.
Native, vendor-maintained connectors exist for QuickBooks Online and at least one other GL/accounting system, with mapped journal entries rather than CSV-only export.
extensibility-accounting-connectors
Not scored by this record.
Labor hours export natively to at least two named payroll providers (e.g. Gusto, ADP, Paychex, Paylocity) without manual re-keying.
extensibility-payroll-export
Not scored by this record.
Raw transaction-level data can be exported on a schedule to a customer-controlled destination (S3/SFTP/warehouse/Snowflake share), not only viewed in the vendor's reporting UI. differentiator
extensibility-bi-data-warehouse
Not scored by this record.
The vendor operates a public integrations marketplace listing named third-party apps that operators can browse and self-install.
extensibility-app-marketplace
Not scored by this record.
Operators can define custom fields or run vendor-hosted custom logic/scripts against POS objects without a vendor engineering engagement.
extensibility-custom-fields-scripting
Not scored by this record.
The vendor supports a headless/embedded mode where a third-party UI (kiosk, web ordering, drive-thru) drives the POS transaction engine via API.
extensibility-headless-embedded
Not scored by this record.
The vendor publishes an API changelog and a stated deprecation/notice policy for breaking changes.
extensibility-api-versioning-deprecation
Not scored by this record.
A complete historical data export (orders, customers, menu, payments metadata) is available to the operator on demand, in a documented machine-readable format, at contract end. differentiator
extensibility-data-portability-exit
Not scored by this record.
Reliability, offline & operations
Order entry, ticket routing, and check printing continue on-terminal when the internet connection is lost.
reliability-offline-order-entry
The claim conjoins order entry, ticket routing and check printing continuing on-terminal offline. The routing and printing legs are positively absent from the product line — no KDS, kitchen printer or receipt-routing product appears in the complete catalogue (Operational Solutions, Digital Signage, Kiosk, Self-Checkout), so those paths are the chain's POS's even with the WAN up. The kiosk order-entry leg alone is unresolved (see order-capture-offline-order-entry: Bridge's 'work 100% on premises' is a topology option, not documented offline continuity), but a product with no ticket routing or check printing cannot satisfy this claim as written. https://acrelec.com/operational-solutions/ · retrieved 2026-08-04
Card payments can be accepted while offline via store-and-forward, not just cash-only fallback. differentiator
reliability-offline-card-auth
Not scored by this record.
The vendor publicly documents who bears the loss when a store-and-forward transaction declines after connectivity returns, and states any per-transaction or cumulative offline cap. differentiator
reliability-offline-decline-liability
Not scored by this record.
Multiple terminals continue to share a single check/table state over the local network while the internet is down (LAN-only degraded operation, not per-terminal islands). differentiator
reliability-lan-degraded-multi-terminal
Not scored by this record.
The vendor documents a local/on-premise transaction engine or edge server (not purely cloud-hosted request/response) for the ordering path. differentiator
reliability-local-transaction-engine
Not scored by this record.
Kitchen display and/or kitchen printer routing continues to function while offline.
reliability-offline-kds-printing
Acrelec ships no kitchen display or kitchen printer product to keep running offline: the Operational Solutions line is Double Check, speaker posts, QTimer 2.0, Table Service and GLORY cash modules, and no kitchen product appears under Digital Signage, Kiosk or Self-Checkout either. Kitchen ticket routing is performed by the chain's POS/KDS, so offline continuity of that path is not an Acrelec capability. https://acrelec.com/operational-solutions/ · retrieved 2026-08-04
The system automatically fails over to a backup printer or KDS station when a configured kitchen printer is unreachable, and alerts staff.
reliability-printer-fallback
No kitchen printer or KDS product exists anywhere in Acrelec's catalogue (Operational Solutions enumerates Double Check, speaker posts, QTimer 2.0, Table Service and GLORY cash modules; the other lines are signage, kiosks and self-checkout), so there is no Acrelec-configured kitchen printer to fail over from — ticket routing and any failover belong to the chain's POS. https://acrelec.com/operational-solutions/ · retrieved 2026-08-04
The vendor documents its conflict-resolution behavior for edits made on two devices during a network partition (e.g. last-write-wins, merge, or operator prompt).
reliability-sync-conflict-handling
Not scored by this record.
The vendor publishes an explicit list of which features are unavailable offline (gift cards, loyalty lookup, refunds, manual card entry, text-to-pay).
reliability-offline-feature-matrix
Not scored by this record.
A public, per-component status page exists showing current and historical incident state without a login.
reliability-public-status-page
Not scored by this record.
A contractual uptime SLA with a stated percentage AND a service credit remedy is published or available in the standard agreement. differentiator
reliability-contractual-uptime-sla
Not scored by this record.
The vendor publishes written post-incident reports or root-cause summaries for major outages.
reliability-incident-postmortems
Not scored by this record.
24/7/365 live human support by phone is included in the base subscription, not sold as a premium support tier.
reliability-247-live-support
Not scored by this record.
The vendor offers in-person on-site installation and go-live support (first-party or certified dealer network), not remote-only self-install. differentiator
reliability-onsite-install
Not scored by this record.
A hardware replacement/advance-exchange program with a stated turnaround time is included or purchasable.
reliability-hardware-replacement-sla
Not scored by this record.
Operators can trigger and retrieve their own data backup/restore, or the vendor publishes RPO/RTO figures for data recovery.
reliability-backup-restore
Not scored by this record.
The vendor publishes a current PCI DSS v4.0/4.0.1 Attestation of Compliance or equivalent (e.g. validated P2PE listing) covering the post-March-2025 future-dated requirements.
reliability-pci-dss-4-attestation
Not scored by this record.
Multi-factor authentication is enforceable on back-office and POS administrative logins, with role-based permissions.
reliability-mfa-role-based-access
Not scored by this record.
A public, free training library (video/LMS) and a practice/training mode on the terminal exist for staff onboarding.
reliability-self-serve-training
Not scored by this record.
Any terminal can assume the master/server role automatically if the designated primary terminal or local server fails. differentiator
reliability-failover-terminal-role
Not scored by this record.
Terminals support an automatic cellular/LTE failover for connectivity, first-party or documented.
reliability-cellular-backup
Not scored by this record.
Commercial, compliance & data ownership
Vendor publicly offers a month-to-month subscription with no minimum multi-year term commitment for its core POS software tier. differentiator
commercial-month-to-month-contract
Not scored by this record.
Vendor's published terms of service or MSA state no early termination fee / no liquidated damages for cancelling the software subscription before term end. differentiator
commercial-no-early-termination-fee
Not scored by this record.
The auto-renewal term and the required cancellation notice window (e.g. 30/60/90 days) are stated in publicly accessible contract terms rather than only in a signed quote.
commercial-autorenew-terms-published
Overturned. The record's rationale was "Enterprise contracts; no public contract terms on the site" — Acrelec in fact publishes a complete, jurisdiction-by-jurisdiction contract suite as PDFs in its own media library (General Terms and Conditions, Cloud Services Terms and Conditions, On Premise Software Terms, General Terms and Conditions of Maintenance, Professional Services Terms and Conditions, in US, Finland, NZ, HK, Singapore, Australia, France and Spain editions, plus an RBI-franchisee set). Both elements the claim requires are stated. Cloud Services T&C (US): "the Cloud Services shall be automatically renewed for successive periods of twelve (12) months (each a 'Subscription Renewal Period') unless either Party notifies the other Party of termination, in writing, at least sixty (60) days before the end of the Initial Subscription Term or any Subscription Renewal Period". The Maintenance T&C renews on the same twelve-month cycle. These documents are served anonymously at stable URLs and require no account. https://acrelec.com/wp-content/uploads/2023/05/CLOUD-SERVICES-TERMS-AND-CONDITIONS-US.pdf · retrieved 2026-09-08
The POS software can be purchased and operated with a third-party payment processor of the operator's choice (no mandatory in-house processing lock). differentiator
commercial-processing-not-bundled
Not scored by this record.
Vendor publishes an interchange-plus (cost-plus) processing rate option with the markup stated as a specific bps + per-transaction figure, rather than only blended/flat card-present rates. differentiator
commercial-interchange-plus-published
Not scored by this record.
The processing agreement caps or prohibits unilateral vendor-initiated rate increases outside of pass-through interchange/network changes, or grants penalty-free exit on any increase. differentiator
commercial-rate-increase-clause
Not scored by this record.
Per-location and per-additional-terminal software pricing is published as specific dollar figures on the vendor's public site (not 'contact sales' only).
commercial-pricing-published
Product pages name models but publish no prices; every route is contact-sales. https://www.acrelec.com/ · retrieved 2026-08-01
Individual modules (online ordering, KDS, loyalty, inventory, payroll, marketing) can be purchased à la carte and cancelled independently without repricing the base POS subscription. differentiator
commercial-module-unbundling
Not scored by this record.
All required terminals, KDS screens, and printers can be purchased outright at a published price, with no mandatory multi-year hardware lease or rental.
commercial-hardware-purchase-outright
Outright purchase is published and unambiguous; a published price exists but only for one brand programme. The General Terms and Conditions (US) carry a "Section 4. Transfer of ownership" whose §4.1 reads "Title to the Hardware Products shall pass to the Customer upon receipt by the Supplier of full payment of the Products", with risk passing on delivery (§3.3) and delivery Ex-Works (Incoterms 2020) (§3.4) — a sale, with no lease or rental instrument anywhere in the contract suite. On price, Acrelec publishes a Dunkin'-branded kiosk price sheet in its media library: K22 Lite Countertop $4,944, K27 Single Sided $8,530, K27 Wall Mount $8,350, K27 Double Sided $13,290, each initial cost including "Bridge, kiosk enclosure, scanner, brackets, Windows license, data run, site survey, and installation", plus a separate annual fee of $712 (or $1,068 for the double-sided) covering maintenance and support. That is a brand-specific programme sheet rather than a general price list, and Acrelec sells no terminals, KDS screens or printers, so the claim is only partly met. Bounded to the publisher's own manifest: acrelec.com is WordPress with an open REST API whose type registry (/wp-json/wp/v2/types) names 327 non-media documents (109 posts, 114 pages, 19 case studies, 66 acrelecgroup, 16 videos, 3 jobs) against the 207 the Yoast sitemap lists, plus 65 unique PDFs from the 169 in the media library; 391 documents, 3.1M characters, all read. Fabricated paths 404 at a fixed stripped-text length both at the root and inside a product path, so absence is measurable on this host. https://acrelec.com/wp-content/uploads/2023/05/GENERAL-TERMS-AND-CONDITIONS-US.pdf · retrieved 2026-09-08
Vendor documents support for at least one non-proprietary/third-party hardware option (e.g. standard iPad, Epson/Star ESC/POS printers, generic cash drawer) rather than requiring vendor-only devices. differentiator
commercial-hardware-not-locked
Not scored by this record.
One-time implementation, menu-build, onboarding, and training fees are published as specific amounts or explicitly stated as $0.
commercial-implementation-fee-published
Not scored by this record.
Operators can self-serve export their full transactional history (orders, line items, payments, labor) to CSV or a documented API without contacting support or paying a fee.
commercial-data-export-self-serve
Not scored by this record.
Guest/customer records, loyalty balances or point ledgers, and gift-card liability balances are exportable in machine-readable form by the operator. differentiator
commercial-export-customer-and-loyalty
Not scored by this record.
Contract or documentation specifies a post-termination data retrieval window (a defined number of days during which the operator can still export their data) rather than immediate cutoff. differentiator
commercial-post-termination-export-window
Not scored by this record.
Published terms explicitly state the merchant owns its transaction and customer data, and constrain the vendor's right to use or resell that data (beyond aggregated/de-identified use) for its own products or marketing. differentiator
commercial-data-ownership-clause
Not scored by this record.
The POS is source-available or open source with a documented self-hosting option (source published under an OSI or source-available license, not merely an open API).
commercial-source-available-selfhost
Not scored by this record.
Vendor documents validated P2PE or hardware-encrypted card entry plus tokenization such that the merchant's PCI scope is reduced to SAQ A / SAQ P2PE-HW, and names the applicable SAQ.
commercial-pci-p2pe-tokenization
Not scored by this record.
Vendor documents PCI DSS v4.0.1 future-dated controls in effect since 31 Mar 2025 — notably MFA for all access to the cardholder data environment including POS and back-office logins, and (for hosted ordering pages) payment-page script integrity monitoring per Req 6.4.3/11.6.1.
commercial-pci-dss-4-controls
Not scored by this record.
Vendor states it holds a current SOC 2 Type II (or ISO 27001) attestation and will provide the report under NDA via a trust center or on request.
commercial-soc2-attestation
Not scored by this record.
Product provides in-app tooling for CCPA/CPRA and GDPR data-subject requests — locating, exporting, and deleting an individual guest's records — plus a published DPA the operator can execute.
commercial-privacy-dsar-tooling
Not scored by this record.
Vendor publishes an accessibility conformance report (VPAT/ACR) claiming WCAG 2.1 AA (or later) for its self-order kiosk and consumer web-ordering surfaces, including a documented tactile/audio non-visual access mode on kiosks. differentiator
commercial-wcag-kiosk-accessibility
Not scored by this record.
POS supports card-network-compliant dual pricing / cash discount or surcharging with automatic exclusion of debit and prepaid cards from any surcharge, and required receipt and menu-board disclosure of the fee. differentiator
commercial-dual-pricing-compliant
Not scored by this record.
Adversarial verification
An independent pass was instructed to refute this record, defaulting to downgrade when uncertain. It challenged 21 values — 21 upheld, 0 downgraded, 0 upgraded. It separately resolved 25 previously unknown values. This is published in full because a reader who can see which values were contested, on what evidence, and which way they moved has something no affiliate-funded comparison offers.
Capability claims
| Claim | As first scored | Verdict | What the verifier found |
|---|---|---|---|
| payments-gift-cards | unknown / F, placeholder: "No public documentation located during the 2026-08-01 research pass." | resolve-to-no | The claim requires a first-party gift card program with balance tracking, cross-location redemption and an online-ordering channel. Acrelec's complete public catalogue — Digital Signage, Kiosk, Operational Solutions, Self-Checkout — contains no gift-card or stored-value product; payment on its kiosks is the chain's card stack plus GLORY cash modules, and the record already scores digital-first-party-web no, so the required online-ordering redemption channel does not exist either. A gift card tendered on an Acrelec kiosk is the chain's program via the integrated POS. source |
| kitchen-expo-consolidation | unknown / F, placeholder: "No public documentation located during the 2026-08-01 research pass." | resolve-to-no | Read the Operational Solutions page: the line enumerates Double Check order-confirmation, Bluetooth speaker posts, QTimer 2.0, Table Service locators and GLORY cash payment — no KDS, expo screen or prep-station product, and none exists under Digital Signage, Kiosk or Self-Checkout. Acrelec ships no expo view for stations to bump into; kitchen orchestration is the chain's POS/KDS's. source |
| labor-granular-rbac | unknown / F, placeholder: "No public documentation located during the 2026-08-01 research pass." | resolve-to-no | The claim's discrete actions (void, comp, discount, refund, drawer open, price change) are staff actions executed on the chain's POS. Acrelec's devices are consumer-facing kiosks, signage and drive-thru kit; no staff-facing transactional workflow exists in the product line for per-action permissions to govern. Consistent with the record's existing no on order-capture-split-merge and payments-refund-void-controls. source |
| labor-manager-override-audit | unknown / F, placeholder: "No public documentation located during the 2026-08-01 research pass." | resolve-to-no | Manager overrides are POS events; Acrelec's customer-facing product line has no manager-facing approval workflow, so there is no Acrelec override event to attribute or audit. Checked the kiosk, operational-solutions and Bridge pages plus the OSIRIS API spec (customer order storage/recall only) — nothing staff-facing exists. source |
| reporting-pmix-modifier-level | unknown / F, placeholder: "No public documentation located during the 2026-08-01 research pass." | resolve-to-no | Acrelec's own Bridge architecture write-up places reporting in the chain's POS: 'The injector enables Bridge data to be formatted to fit in the POS for reporting.' Kiosk sales flow into the POS's reporting layer; no Acrelec PMIX or sales-report product is described anywhere in the catalogue. source |
| extensibility-oauth-partner-apps | unknown / F, placeholder: "No public documentation located during the 2026-08-01 research pass." | resolve-to-no | Retrieved Acrelec's only public API spec, the OSIRIS services OpenAPI 3.0.1 document. Its securitySchemes are exhaustive and there are two: HTTP Basic, and an 'OTP' apiKey scheme carrying a pre-shared secret in an x-secret-key header ('Please enter the secret pre-shared key here… For single key: the-key-value in plain text'). That is the shared static key pattern the claim explicitly excludes; no OAuth 2.0 flow, scope or per-app revocable grant is defined. source |
| reliability-offline-kds-printing | unknown / F, placeholder: "No public documentation located during the 2026-08-01 research pass." | resolve-to-no | Acrelec ships no kitchen display or kitchen printer product whose offline continuity could be assessed: the Operational Solutions line is Double Check, speaker posts, QTimer 2.0, Table Service and GLORY cash modules, and the remaining catalogue is signage, kiosks and self-checkout. Kitchen routing is performed by the chain's POS/KDS, not by Acrelec. source |
| reliability-printer-fallback | unknown / F, placeholder: "No public documentation located during the 2026-08-01 research pass." | resolve-to-no | No kitchen printer or KDS product exists anywhere in the catalogue, so there is no Acrelec-configured kitchen printer to fail over from and no backup routing for Acrelec to own — that failover, where it exists, is the chain's POS's. Same catalogue enumeration as reliability-offline-kds-printing. source |
| order-capture-scheduled-orders | unknown / F, placeholder: "No public documentation located during the 2026-08-01 research pass." | resolve-to-no | The claim requires holding a future-dated order and injecting it into a make queue at fire time. Acrelec ships no make queue — the complete catalogue (Operational Solutions, Digital Signage, Kiosk, Self-Checkout) contains no kitchen or queueing product — and its only order-capture surface is the walk-up kiosk; the OSIRIS spec's storeOrder/recallOrder/GetLastOrders operations carry no future-date or fire-time field. source |
| kitchen-bump-bar-hardware | unknown / F, placeholder: "No public documentation located during the 2026-08-01 research pass." | resolve-to-no | No Acrelec KDS exists for a bump bar to attach to: the catalogue enumeration (Double Check, speaker posts, QTimer 2.0, Table Service, OrderMatic, GLORY cash; signage, kiosks, self-checkout elsewhere) contains no kitchen display, bump bar or keypad product. Same enumeration grounding the record's existing no on kitchen-expo-consolidation. source |
| digital-menu-single-source | unknown / F, placeholder: "No public documentation located during the 2026-08-01 research pass." | resolve-to-no | There is no first-party web/app ordering product in the catalogue for a single-sourced digital menu to feed (digital-first-party-web is already no), and the menu flow Acrelec does have runs the other way — the kiosk imports the chain's POS menu via Bridge, making Acrelec a consumer of someone else's menu record, not the single source of one. source |
| digital-account-saved-payment | unknown / F, placeholder: "No public documentation located during the 2026-08-01 research pass." | resolve-to-partial | Grade-A evidence for the reorder leg: the OSIRIS OpenAPI spec defines customer-keyed storeOrder, GetLastOrders/{customerId}, recallOrder/{orderId} and getFavorites/{customerId} for kiosks. Named shortfalls: no saved/tokenized payment or address object exists in any of the spec's schemas (payment is the chain's card stack plus GLORY cash), and the kiosk is the only first-party channel the profile spans. source |
| guest-loyalty-unified-profile | unknown / F, placeholder: "No public documentation located during the 2026-08-01 research pass." | resolve-to-no | The claim needs in-store POS, first-party web/app and kiosk transactions merged under one identity; Acrelec owns only the kiosk channel — it sells no POS and no web/app ordering — so the required merge structurally cannot be Acrelec's. OSIRIS, the only public profile surface, is kiosk-only and defines no dedup/merge or phone/email match behaviour. source |
| hardware-offline-mode | unknown / F, placeholder: "No public documentation located during the 2026-08-01 research pass." | resolve-to-no | The claim's print-to-kitchen leg is positively absent — no kitchen printer or KDS anywhere in the catalogue, so kitchen output is the chain's POS's even when online — which the conjunctive claim cannot survive. The kiosk order-entry leg stays separately unresolved (Bridge's 'work 100% on premises' is a topology, not an offline behaviour matrix), noted in the claim note. source |
| hardware-kds | unknown / F, placeholder: "No public documentation located during the 2026-08-01 research pass." | resolve-to-no | Acrelec sells no first-party kitchen display: the Operational Solutions line and the rest of the catalogue contain nothing with bump-bar/touch input, station routing or course/fire timing. Same catalogue enumeration as the record's existing no on kitchen-expo-consolidation and reliability-offline-kds-printing. source |
| reliability-offline-order-entry | unknown / F, placeholder: "No public documentation located during the 2026-08-01 research pass." | resolve-to-no | Of the claim's three conjoined legs, ticket routing and check printing are positively absent from the product line (no KDS, kitchen printer or routing product in the complete catalogue), so the claim cannot be met regardless of how the kiosk's undocumented offline order-entry behaves; that remaining leg is tracked as unknown on order-capture-offline-order-entry. source |
| order-capture-split-merge | no / F, "Hardware and kiosk software vendor; check management belongs to the chain's POS." | upheld | The string "split" occurs zero times across the whole corpus. Acrelec's order-capture surface is a walk-up self-order kiosk running one guest session at a time; there is no check object to divide or merge, and the kiosk page's own framing is integration with the chain's POS ("apps for integration with all major POS providers", ParBrink, Oracle Simphony and NCR Aloha named), which is where the check lives. Bounded to the publisher's own manifest: acrelec.com is WordPress with an open REST API whose type registry (/wp-json/wp/v2/types) names 327 non-media documents (109 posts, 114 pages, 19 case studies, 66 acrelecgroup, 16 videos, 3 jobs) against the 207 the Yoast sitemap lists, plus 65 unique PDFs from the 169 in the media library; 391 documents, 3.1M characters, all read. Fabricated paths 404 at a fixed stripped-text length both at the root and inside a product path, so absence is measurable on this host. source |
| order-capture-offline-order-entry | unknown / F, "2026-08-04: kiosks are the order-capture surface, but nothing published describes offline behaviour. Checked acrelec.com/kiosk/ (no offline mention), the Bridge architecture articl" | resolve-to-partial | Acrelec makes an affirmative on-premises claim but publishes no offline behaviour matrix, so the claim's two halves split. Bridge is described as reducing "internet downtime with a system that works 100% on premises" and ships an Internet failure response — it "will automatically notify staff members on their wearable device according to pre-set priorities", the same channel used for "EFT down" and out-of-paper. What is never published is what does and does not work while the link is down: the word "offline" occurs once in the whole corpus and means an in-store shopping experience, and "network outage" and "off-line" occur zero times. The claim's second conjunct — that the vendor publishes what does and does not work offline — is therefore falsified on a bounded corpus, while the first is affirmed only as a deployment topology. Bounded to the publisher's own manifest: acrelec.com is WordPress with an open REST API whose type registry (/wp-json/wp/v2/types) names 327 non-media documents (109 posts, 114 pages, 19 case studies, 66 acrelecgroup, 16 videos, 3 jobs) against the 207 the Yoast sitemap lists, plus 65 unique PDFs from the 169 in the media library; 391 documents, 3.1M characters, all read. Fabricated paths 404 at a fixed stripped-text length both at the root and inside a product path, so absence is measurable on this host. source |
| payments-emv-nfc | unknown / F, "Kiosks and a cash-payment module are sold, but no published EMV/NFC or wallet certification list." | resolve-to-no | Acrelec ships no first-party payment terminal, which is what the claim is about. The K27 page states the kiosk hosts whatever terminal the operator already has — "Adapt any EFT to the K27 , take any cashless payment like Apple Pay, Google pay, wechat, etc." — and the McDonald's kiosk sell sheet confirms this is per-deployment, each kiosk "outfitted with specific EFT, fiscal printers". Contactless including Apple Pay and Google Pay therefore works on Acrelec kiosks, but by virtue of the chain's EFT, not an Acrelec terminal; "EMV" and "NFC" occur zero times in the corpus and no Acrelec-branded payment terminal exists in the catalogue. The one payment device Acrelec does integrate first-party is GLORY cash recycling, which is not a card terminal. Bounded to the publisher's own manifest: acrelec.com is WordPress with an open REST API whose type registry (/wp-json/wp/v2/types) names 327 non-media documents (109 posts, 114 pages, 19 case studies, 66 acrelecgroup, 16 videos, 3 jobs) against the 207 the Yoast sitemap lists, plus 65 unique PDFs from the 169 in the media library; 391 documents, 3.1M characters, all read. Fabricated paths 404 at a fixed stripped-text length both at the root and inside a product path, so absence is measurable on this host. source |
| payments-gift-cards | no / F, "2026-08-04: the claim requires a FIRST-PARTY gift card program with balance tracking, cross-location redemption and an online-ordering channel. Acrelec's complete public catalogue " | upheld | "gift card" and "stored value" both occur zero times across the corpus. The catalogue (Digital Signage, Kiosk, Operational Solutions, Self-Checkout) contains no gift-card or stored-value product; the kiosk's payment offering is the chain's own EFT terminal plus GLORY cash modules, and the record scores digital-first-party-web no, so the online-ordering redemption channel the claim requires does not exist either. A gift card tendered on an Acrelec kiosk is the chain's program reached through the integrated POS. Bounded to the publisher's own manifest: acrelec.com is WordPress with an open REST API whose type registry (/wp-json/wp/v2/types) names 327 non-media documents (109 posts, 114 pages, 19 case studies, 66 acrelecgroup, 16 videos, 3 jobs) against the 207 the Yoast sitemap lists, plus 65 unique PDFs from the 169 in the media library; 391 documents, 3.1M characters, all read. Fabricated paths 404 at a fixed stripped-text length both at the root and inside a product path, so absence is measurable on this host. source |
| payments-refund-void-controls | no / F, "Migrated from the 2026-08-01 research pass; no source URL was recorded." | upheld | Every occurrence of "refund" in the corpus is contractual (the General and Purchasing Terms' remedy clauses) and every occurrence of "void" is either the word "avoid" or a severability clause; "override", "manager approval" and "audit trail" occur zero times. Acrelec's devices are consumer-facing, so there is no staff-authorised void, comp or no-sale to gate: those are actions on the chain's POS. The published OSIRIS order schema is closed (additionalProperties: false on all 23 definitions) and its TenderItemDto carries only {id, tenderType, amount, paid} with no refund or reversal member. Bounded to the publisher's own manifest: acrelec.com is WordPress with an open REST API whose type registry (/wp-json/wp/v2/types) names 327 non-media documents (109 posts, 114 pages, 19 case studies, 66 acrelecgroup, 16 videos, 3 jobs) against the 207 the Yoast sitemap lists, plus 65 unique PDFs from the 169 in the media library; 391 documents, 3.1M characters, all read. Fabricated paths 404 at a fixed stripped-text length both at the root and inside a product path, so absence is measurable on this host. source |
| kitchen-station-routing | unknown / F, "OrderMatic and Double Check touch order flow/accuracy, but no KDS routing product is documented." | resolve-to-no | A near-miss that does not survive reading the artefact. "KDS" occurs zero times in the corpus and the single occurrence of "kitchen display" is in the McDonald's QTimer sell sheet — but that display is a drive-thru timer, not a KDS: "Our kitchen display is highly customizable and is focused on McDonald's specific metrics, including OEPE", where the same panel defines OEPE as order end to present end, beginning "when the car leaves the order point" It shows elapsed-time metrics to the crew and routes nothing. No item, category, order-type or revenue-centre routing rule appears anywhere in the catalogue, which has no prep-station or expo product for items to route to. Bounded to the publisher's own manifest: acrelec.com is WordPress with an open REST API whose type registry (/wp-json/wp/v2/types) names 327 non-media documents (109 posts, 114 pages, 19 case studies, 66 acrelecgroup, 16 videos, 3 jobs) against the 207 the Yoast sitemap lists, plus 65 unique PDFs from the 169 in the media library; 391 documents, 3.1M characters, all read. Fabricated paths 404 at a fixed stripped-text length both at the root and inside a product path, so absence is measurable on this host. source |
| delivery-driver-roster | no / F, "Migrated from the 2026-08-01 research pass; no source URL was recorded." | upheld | "driver" occurs three times in the corpus and every one is "sales drivers" or "business drivers"; there is no delivery-driver sense anywhere. The Operational Solutions line is Double Check order confirmation, Bluetooth speaker posts, QTimer 2.0, Table Service and GLORY cash payment, with no dispatch, driver or run-history product in it or anywhere else in the catalogue. Bounded to the publisher's own manifest: acrelec.com is WordPress with an open REST API whose type registry (/wp-json/wp/v2/types) names 327 non-media documents (109 posts, 114 pages, 19 case studies, 66 acrelecgroup, 16 videos, 3 jobs) against the 207 the Yoast sitemap lists, plus 65 unique PDFs from the 169 in the media library; 391 documents, 3.1M characters, all read. Fabricated paths 404 at a fixed stripped-text length both at the root and inside a product path, so absence is measurable on this host. source |
| delivery-dispatch-board | no / F, "Migrated from the 2026-08-01 research pass; no source URL was recorded." | upheld | "dispatch" occurs five times in the corpus and every one is shipping logistics inside the Purchasing and General Terms ("dispatch costs", "the mode of dispatch"); there is no order-dispatch sense. Acrelec ships no expo or dispatch screen — the Operational Solutions line is Double Check, speaker posts, QTimer 2.0, Table Service and cash modules — and with no driver entity there is nothing to batch a run to. Bounded to the publisher's own manifest: acrelec.com is WordPress with an open REST API whose type registry (/wp-json/wp/v2/types) names 327 non-media documents (109 posts, 114 pages, 19 case studies, 66 acrelecgroup, 16 videos, 3 jobs) against the 207 the Yoast sitemap lists, plus 65 unique PDFs from the 169 in the media library; 391 documents, 3.1M characters, all read. Fabricated paths 404 at a fixed stripped-text length both at the root and inside a product path, so absence is measurable on this host. source |
| digital-first-party-web | no / F, "On-premise kiosk and signage vendor; no first-party web ordering product." | upheld | "web ordering", "order ahead", "own domain" and "white label" all occur zero times in the corpus. Bridge lists "Mobile ordering" as a connected channel, but Acrelec's own framing puts the building on the operator: "Acrelec's open-source codes & APIs allow you to develop plugins and customize your solutions—from drive-thru to kiosk to mobile ordering". Acrelec ships no first-party ordering site on the restaurant's branding or domain, and no commission model is described because it does not operate an ordering channel. Bounded to the publisher's own manifest: acrelec.com is WordPress with an open REST API whose type registry (/wp-json/wp/v2/types) names 327 non-media documents (109 posts, 114 pages, 19 case studies, 66 acrelecgroup, 16 videos, 3 jobs) against the 207 the Yoast sitemap lists, plus 65 unique PDFs from the 169 in the media library; 391 documents, 3.1M characters, all read. Fabricated paths 404 at a fixed stripped-text length both at the root and inside a product path, so absence is measurable on this host. source |
| guest-loyalty-unified-profile | no / F, "2026-08-04: the claim requires one profile that merges transactions from in-store POS, first-party web/app ordering AND kiosk, with documented dedup/merge. Two of the three channel" | upheld | The claim needs one profile merging in-store POS, first-party web/app and kiosk transactions. Two of the three channels are not Acrelec's — it sells no POS (every reference in the corpus is to "your POS") and no web ordering — and its own loyalty language is integration with a program it does not own: the K27 page says "Manage loyalty programs via barcode scanner", i.e. the guest presents the chain's credential. The OSIRIS spec's only identity surface is a customerId key for favourites and last-order recall, with no phone or email match and no dedup or merge member in any of its 23 closed schemas. Bounded to the publisher's own manifest: acrelec.com is WordPress with an open REST API whose type registry (/wp-json/wp/v2/types) names 327 non-media documents (109 posts, 114 pages, 19 case studies, 66 acrelecgroup, 16 videos, 3 jobs) against the 207 the Yoast sitemap lists, plus 65 unique PDFs from the 169 in the media library; 391 documents, 3.1M characters, all read. Fabricated paths 404 at a fixed stripped-text length both at the root and inside a product path, so absence is measurable on this host. source |
| guest-loyalty-accrual-models | no / F, "Migrated from the 2026-08-01 research pass; no source URL was recorded." | upheld | "punch", "segmentation" and "points-per-dollar" occur zero times in the corpus and "points" appears only in the drive-thru sense ("order point"). Acrelec operates no loyalty ledger to accrue into: the K27 page describes reading the chain's loyalty credential with a barcode scanner, and the accrual model is therefore the chain's program's. No configuration surface for points, visit/punch or spend-tier accrual is published anywhere in the catalogue. Bounded to the publisher's own manifest: acrelec.com is WordPress with an open REST API whose type registry (/wp-json/wp/v2/types) names 327 non-media documents (109 posts, 114 pages, 19 case studies, 66 acrelecgroup, 16 videos, 3 jobs) against the 207 the Yoast sitemap lists, plus 65 unique PDFs from the 169 in the media library; 391 documents, 3.1M characters, all read. Fabricated paths 404 at a fixed stripped-text length both at the root and inside a product path, so absence is measurable on this host. source |
| guest-loyalty-lifecycle-automation | no / F, "Migrated from the 2026-08-01 research pass; no source URL was recorded." | upheld | "birthday" and "win-back" occur zero times in the corpus. Acrelec's loyalty material is uniformly about signing a guest in to someone else's program — the facial-authentication article describes PopID's Check-in feature that "employs facial authentication to seamlessly sign them into their loyalty rewards account" — so the campaign engine that would fire a lapsed-guest or birthday send is the chain's, not Acrelec's. No campaign, trigger or automation configuration surface appears anywhere in the catalogue. Bounded to the publisher's own manifest: acrelec.com is WordPress with an open REST API whose type registry (/wp-json/wp/v2/types) names 327 non-media documents (109 posts, 114 pages, 19 case studies, 66 acrelecgroup, 16 videos, 3 jobs) against the 207 the Yoast sitemap lists, plus 65 unique PDFs from the 169 in the media library; 391 documents, 3.1M characters, all read. Fabricated paths 404 at a fixed stripped-text length both at the root and inside a product path, so absence is measurable on this host. source |
| labor-clock-in-at-pos | no / F, "Migrated from the 2026-08-01 research pass; no source URL was recorded." | upheld | "clock in", "clock-in" and "time clock" occur zero times across the corpus. Acrelec ships no staff-facing terminal to clock in at: the catalogue is consumer-facing kiosks, menu boards, self-checkout and drive-thru kit, and the only staff-facing surfaces described are alert wearables and the ATP device-fleet console. There is no employee entity anywhere in the published product line. Bounded to the publisher's own manifest: acrelec.com is WordPress with an open REST API whose type registry (/wp-json/wp/v2/types) names 327 non-media documents (109 posts, 114 pages, 19 case studies, 66 acrelecgroup, 16 videos, 3 jobs) against the 207 the Yoast sitemap lists, plus 65 unique PDFs from the 169 in the media library; 391 documents, 3.1M characters, all read. Fabricated paths 404 at a fixed stripped-text length both at the root and inside a product path, so absence is measurable on this host. source |
| labor-granular-rbac | no / F, "2026-08-04: the claim's discrete actions — void, comp, discount, refund, drawer open, price change — are staff actions executed on the chain's POS, and Acrelec's devices are consum" | upheld | The claim's discrete actions — void, comp, discount, refund, drawer open, price change — are actions on the chain's POS, which Acrelec does not sell; "permission" occurs 67 times in the corpus and every occurrence is the legal sense (the On Premise Software Terms' "without the Supplier's written permission") in the contract PDFs. No staff-facing transactional workflow exists in the product line for per-action permissions to govern. ATP, the device-fleet console, is the only admin surface and its portal is a sign-in shell publishing no role model — but device-fleet admin roles would not satisfy this claim's POS-action wording in any case. Bounded to the publisher's own manifest: acrelec.com is WordPress with an open REST API whose type registry (/wp-json/wp/v2/types) names 327 non-media documents (109 posts, 114 pages, 19 case studies, 66 acrelecgroup, 16 videos, 3 jobs) against the 207 the Yoast sitemap lists, plus 65 unique PDFs from the 169 in the media library; 391 documents, 3.1M characters, all read. Fabricated paths 404 at a fixed stripped-text length both at the root and inside a product path, so absence is measurable on this host. source |
| labor-manager-override-audit | no / F, "2026-08-04: manager overrides and approvals are events on the chain's POS; Acrelec's customer-facing kiosks, signage and drive-thru kit have no manager-facing approval workflow to " | upheld | "override", "manager approval" and "audit trail" all occur zero times across the corpus. Manager overrides and approvals are events on the chain's POS; Acrelec's consumer-facing kiosks, signage and drive-thru kit have no manager-facing approval workflow to attribute, so there is no Acrelec override event for an audit trail to hold. The published OSIRIS schemas are closed and contain no approver, authorisation or audit member. Bounded to the publisher's own manifest: acrelec.com is WordPress with an open REST API whose type registry (/wp-json/wp/v2/types) names 327 non-media documents (109 posts, 114 pages, 19 case studies, 66 acrelecgroup, 16 videos, 3 jobs) against the 207 the Yoast sitemap lists, plus 65 unique PDFs from the 169 in the media library; 391 documents, 3.1M characters, all read. Fabricated paths 404 at a fixed stripped-text length both at the root and inside a product path, so absence is measurable on this host. source |
| inventory-recipe-bom-costing | no / F, "Migrated from the 2026-08-01 research pass; no source URL was recorded." | upheld | "recipe" occurs zero times in the corpus; the single occurrence of "bill of materials" is in a job advertisement for an Acrelec supply-chain specialist and refers to Acrelec's own hardware manufacturing, not to a product feature. Bridge's own framing puts the stock system with the operator — its Kitchen stock panel asks "Do you have an inventory management system for your kitchens?" and then only "adjusts customer interfaces based upon inventory and cooking preparation times". Acrelec does publish an AI demand-forecasting tool called Optimize, but it is described as predicting stock needs from sales quantity, storage space and weather and carries no recipe, sub-recipe or plate-cost concept. Bounded to the publisher's own manifest: acrelec.com is WordPress with an open REST API whose type registry (/wp-json/wp/v2/types) names 327 non-media documents (109 posts, 114 pages, 19 case studies, 66 acrelecgroup, 16 videos, 3 jobs) against the 207 the Yoast sitemap lists, plus 65 unique PDFs from the 169 in the media library; 391 documents, 3.1M characters, all read. Fabricated paths 404 at a fixed stripped-text length both at the root and inside a product path, so absence is measurable on this host. source |
| inventory-unit-conversion-yields | no / F, "Migrated from the 2026-08-01 research pass; no source URL was recorded." | upheld | "unit conversion" occurs zero times in the corpus and the two occurrences of "yield" are "yield a superior, consistent product" and the company name Dynamic Yield. Acrelec holds no item master to carry purchase, recipe and count units: Bridge asks the operator "Do you have an inventory management system for your kitchens?" and consumes that system's inventory to adjust screens. The Optimize forecasting tool is described only in terms of sales quantity and storage space, with no unit, conversion factor or waste-percentage concept. Bounded to the publisher's own manifest: acrelec.com is WordPress with an open REST API whose type registry (/wp-json/wp/v2/types) names 327 non-media documents (109 posts, 114 pages, 19 case studies, 66 acrelecgroup, 16 videos, 3 jobs) against the 207 the Yoast sitemap lists, plus 65 unique PDFs from the 169 in the media library; 391 documents, 3.1M characters, all read. Fabricated paths 404 at a fixed stripped-text length both at the root and inside a product path, so absence is measurable on this host. source |
| inventory-count-modes | no / F, "Migrated from the 2026-08-01 research pass; no source URL was recorded." | upheld | "stock count", "stocktake" and "par level" all occur zero times in the corpus. Acrelec publishes no counting workflow of any kind — no full physical count, no spot count, no cycle count and no variance history — because it holds no stock ledger: Bridge reads the operator's inventory system to adjust customer interfaces, and the Optimize tool forecasts rather than counts. Bounded to the publisher's own manifest: acrelec.com is WordPress with an open REST API whose type registry (/wp-json/wp/v2/types) names 327 non-media documents (109 posts, 114 pages, 19 case studies, 66 acrelecgroup, 16 videos, 3 jobs) against the 207 the Yoast sitemap lists, plus 65 unique PDFs from the 169 in the media library; 391 documents, 3.1M characters, all read. Fabricated paths 404 at a fixed stripped-text length both at the root and inside a product path, so absence is measurable on this host. source |
| reporting-realtime-dashboard | unknown / F, "Fleet/estate monitoring is plausible for a hardware estate of this size but is not documented publicly." | resolve-to-partial | A real-time dashboard with off-premise mobile access is published, but it is not a sales dashboard. QTimer 2.0 "links multiple vehicle detection technologies with your POS sales data", and the QTimer page says to "Effortlessly monitor traffic flow and order duration with the customizable dashboard ... Do it all remotely with the complementary App"; QTimer 2.0 also "comes with the powerful, cloud-based Qlik Business Reporting system", an "end-to-end cloud-based solution" that the page says "gives you a real-time overview". So the real-time and mobile-app-off-premise conjuncts are met. What is measured is drive-thru speed of service — bottlenecks, order duration, OEPE — with POS sales data joined in, not gross or net sales reflected within minutes of the sale; Acrelec does not own the sale. No browser client is stated, though the Qlik component is described as cloud-based. Bounded to the publisher's own manifest: acrelec.com is WordPress with an open REST API whose type registry (/wp-json/wp/v2/types) names 327 non-media documents (109 posts, 114 pages, 19 case studies, 66 acrelecgroup, 16 videos, 3 jobs) against the 207 the Yoast sitemap lists, plus 65 unique PDFs from the 169 in the media library; 391 documents, 3.1M characters, all read. Fabricated paths 404 at a fixed stripped-text length both at the root and inside a product path, so absence is measurable on this host. source |
| reporting-eod-closeout | no / F, "Migrated from the 2026-08-01 research pass; no source URL was recorded." | upheld | "end of day", "end-of-day", "closeout", "close-out", "daily close", "cash up", "z-report", "gross sales", "net sales" and "reconcil" all occur zero times across the corpus, and the vendor's own spellings fare no better (grossSales and netSales are absent; subTotal and tenderType occur only inside the OSIRIS schema). Acrelec does not own the sale, so there is no day to close: its reporting products are QTimer's drive-thru speed-of-service dashboard and Bridge's interface A/B KPIs, neither of which reconciles tender to an expected cash deposit. Bounded to the publisher's own manifest: acrelec.com is WordPress with an open REST API whose type registry (/wp-json/wp/v2/types) names 327 non-media documents (109 posts, 114 pages, 19 case studies, 66 acrelecgroup, 16 videos, 3 jobs) against the 207 the Yoast sitemap lists, plus 65 unique PDFs from the 169 in the media library; 391 documents, 3.1M characters, all read. Fabricated paths 404 at a fixed stripped-text length both at the root and inside a product path, so absence is measurable on this host. source |
| multi-location-price-zones | unknown / F, "2026-08-04: kiosk menus and prices are imported from the chain's POS via Bridge ('POS data transformed into the Bridge format via the importer'), so per-location pricing most likel" | resolve-to-no | "price zone", "price level" and "daypart" all occur zero times in the corpus. Acrelec holds no priced item record to tier, and its own menu-board product says so: ACRELEC Creative Studio's "direct integration with your POS and powerful AI engine ensures local updates on price, product availability, graphics, and more" — the price is read from the operator's POS per store and rendered, not authored. What Creative Studio does vary by location is campaign and creative content, which the digital-signage page describes as connecting location-specific marketing with national campaigns. Bounded to the publisher's own manifest: acrelec.com is WordPress with an open REST API whose type registry (/wp-json/wp/v2/types) names 327 non-media documents (109 posts, 114 pages, 19 case studies, 66 acrelecgroup, 16 videos, 3 jobs) against the 207 the Yoast sitemap lists, plus 65 unique PDFs from the 169 in the media library; 391 documents, 3.1M characters, all read. Fabricated paths 404 at a fixed stripped-text length both at the root and inside a product path, so absence is measurable on this host. source |
| hardware-os-platforms | unknown / F, "Named hardware models (K22, K27, K27 Outdoor, C27, Module S, S22 Lite) but no published OS list or minimum specs." | resolve-to-partial | Acrelec names operating systems and publishes real device specifications, but not a client OS support matrix with minimum versions. The McDonald's ODMB sell sheet gives a full hardware specification — "OPERATING SYSTEM: Tizen 4.0 (VDLinux)", RESOLUTION 3840 x 2160, BRIGHTNESS 700 nits, INTERFACE HDMI (3)/DP/DVI-D, USB 2.0/RS232C/RJ45/Audio/IR, active display area 941.184 x 529.416 — plus 49" or 55" formats, IP55/PD3 enclosures, IP56-rated screens and a 3 or 5-year warranty option. The published Dunkin' price sheet shows each kiosk's initial cost includes a "Windows license", naming the kiosk platform. No minimum Windows version is stated and there is no iOS/iPadOS or Android client, because these are appliances Acrelec manufactures rather than software installed on customer-supplied devices. Bounded to the publisher's own manifest: acrelec.com is WordPress with an open REST API whose type registry (/wp-json/wp/v2/types) names 327 non-media documents (109 posts, 114 pages, 19 case studies, 66 acrelecgroup, 16 videos, 3 jobs) against the 207 the Yoast sitemap lists, plus 65 unique PDFs from the 169 in the media library; 391 documents, 3.1M characters, all read. Fabricated paths 404 at a fixed stripped-text length both at the root and inside a product path, so absence is measurable on this host. source |
| extensibility-webhooks-push | unknown / F, "2026-08-04: the only public API spec (OSIRIS services, openapi/api.json at osiris.acrelec.com) defines seven operations and no webhook or callback objects — order history is retrie" | resolve-to-no | "webhook" and "callback" occur zero times across the corpus, and the vendor's only published API specification declares none: the OSIRIS OpenAPI 3.0.1 document has no webhooks object, zero callbacks members, and its six operations are all client-initiated (auth check, BI favourites, and kiosk storeOrder / GetLastOrders / recallOrder / getFavorites), secured by HTTP Basic and a pre-shared x-secret-key header with no OAuth. The extensibility Acrelec does describe is a pull-and-plugin model — Bridge's "Open Web Technology & APIs: Developers can pull Acrelec's front-end source code to edit customer interfaces and connect their solution to Bridge by suggesting their own plugins". Graded B rather than A because this spec covers only the OSIRIS service; it is the vendor's whole published API surface, but not a platform-wide contract. Bounded to the publisher's own manifest: acrelec.com is WordPress with an open REST API whose type registry (/wp-json/wp/v2/types) names 327 non-media documents (109 posts, 114 pages, 19 case studies, 66 acrelecgroup, 16 videos, 3 jobs) against the 207 the Yoast sitemap lists, plus 65 unique PDFs from the 169 in the media library; 391 documents, 3.1M characters, all read. Fabricated paths 404 at a fixed stripped-text length both at the root and inside a product path, so absence is measurable on this host. source |
| commercial-autorenew-terms-published | no / F, "Enterprise contracts; no public contract terms on the site." | resolve-to-yes | Overturned. The record's rationale was "Enterprise contracts; no public contract terms on the site" — Acrelec in fact publishes a complete, jurisdiction-by-jurisdiction contract suite as PDFs in its own media library (General Terms and Conditions, Cloud Services Terms and Conditions, On Premise Software Terms, General Terms and Conditions of Maintenance, Professional Services Terms and Conditions, in US, Finland, NZ, HK, Singapore, Australia, France and Spain editions, plus an RBI-franchisee set). Both elements the claim requires are stated. Cloud Services T&C (US): "the Cloud Services shall be automatically renewed for successive periods of twelve (12) months (each a 'Subscription Renewal Period') unless either Party notifies the other Party of termination, in writing, at least sixty (60) days before the end of the Initial Subscription Term or any Subscription Renewal Period". The Maintenance T&C renews on the same twelve-month cycle. These documents are served anonymously at stable URLs and require no account. source |
| commercial-hardware-purchase-outright | unknown / F, "Hardware is clearly sold, but no published price list and no stated purchase-vs-lease terms." | resolve-to-partial | Outright purchase is published and unambiguous; a published price exists but only for one brand programme. The General Terms and Conditions (US) carry a "Section 4. Transfer of ownership" whose §4.1 reads "Title to the Hardware Products shall pass to the Customer upon receipt by the Supplier of full payment of the Products", with risk passing on delivery (§3.3) and delivery Ex-Works (Incoterms 2020) (§3.4) — a sale, with no lease or rental instrument anywhere in the contract suite. On price, Acrelec publishes a Dunkin'-branded kiosk price sheet in its media library: K22 Lite Countertop $4,944, K27 Single Sided $8,530, K27 Wall Mount $8,350, K27 Double Sided $13,290, each initial cost including "Bridge, kiosk enclosure, scanner, brackets, Windows license, data run, site survey, and installation", plus a separate annual fee of $712 (or $1,068 for the double-sided) covering maintenance and support. That is a brand-specific programme sheet rather than a general price list, and Acrelec sells no terminals, KDS screens or printers, so the claim is only partly met. Bounded to the publisher's own manifest: acrelec.com is WordPress with an open REST API whose type registry (/wp-json/wp/v2/types) names 327 non-media documents (109 posts, 114 pages, 19 case studies, 66 acrelecgroup, 16 videos, 3 jobs) against the 207 the Yoast sitemap lists, plus 65 unique PDFs from the 169 in the media library; 391 documents, 3.1M characters, all read. Fabricated paths 404 at a fixed stripped-text length both at the root and inside a product path, so absence is measurable on this host. source |
| menu-pricing-nested-modifiers | unknown / F | upheld | Held at unknown deliberately. The OSIRIS spec looks like a ceiling and is not one. Its order hierarchy is DOTElementDto -> menuElement[] (MenuElementDto) -> menuFeature[] (FeatureDto), FeatureDto does not recurse, and all 23 schemas carry additionalProperties: false — which would cap representable modifier depth at two levels below the line item. But PayloadDto is {orderInBiFmt: TransactionDto, orderInKioskFmt: JToken}: the kiosk's own order format is an unconstrained JSON blob, and recallOrder states "The recalled order is opacque and never interpreted by backend service". The closed schema therefore governs only Acrelec's BI projection of an order, not what the kiosk can capture. Min/max selection counts and a forced-selection flag are configuration and would not appear in a stored order in any case; the configuration surface is KioskBuilder, which is a sign-in shell. "nested" occurs zero times in the corpus and every occurrence of "modifier" is the French verb. source |
| menu-pricing-modifier-price-by-parent-size | unknown / F | upheld | Held at unknown deliberately, same reason as menu-pricing-nested-modifiers. DOTElementDto carries size and all three of DOTElementDto, MenuElementDto and FeatureDto carry pLevel and price, which hints at per-context pricing, but these are members of the BI projection only — orderInKioskFmt is an opaque JToken — and a price-by-parent-size matrix is a configuration artefact that would live in KioskBuilder, which publishes nothing. "price level" occurs zero times in prose. source |
| menu-pricing-topping-quantity-tiers | unknown / F | upheld | Held at unknown deliberately. FeatureDto carries includedQuantity, defaultQuantity, qty, quantity and price, which is an included-allowance model with a per-feature price rather than a light/regular/extra multiplier — but again this is the closed BI projection, not the kiosk's own opaque order format, and no tier or multiplier configuration is published. Do not read the schema as a ceiling on the product. source |
| multi-location-org-hierarchy | unknown / F | upheld | Held at unknown deliberately. "hierarchy" occurs zero times in the corpus, but the surface that would answer this is ATP, the Acrelec Transformation Platform — a cloud console for "remote management of the entire device fleet" that is real, sold and referenced from the kiosk, Bridge and SCO pages. atp.acrelec.com serves an 18-character coming-soon shell and publishes no role, scope or grouping model. Gated documentation, not an absence. source |
| multi-location-central-menu-publish | unknown / F | upheld | Held at unknown deliberately. Creative Studio does publish content centrally to menu boards and the digital-signage page describes connecting location-specific marketing with national campaigns, but that is creative and campaign content; the priced menu item record is read from the operator's POS. The surface that would answer the claim is the Acrelec Builder, "a web back-office that allows you to enrich the interfaces of the screens within your restaurants" — kioskbuilder.acrelec.com is a 101-character sign-in shell. No publish or version history is documented anywhere. Gated documentation, not an absence. source |
Sources
Every URL this record cites. 19 in total.
- https://www.acrelec.com/
- https://acrelec.com/kiosk/
- https://acrelec.com/operational-solutions/
- https://acrelec.com/bridging-the-restaurant-ecosystem/
- https://osiris.acrelec.com/osirissec/openapi/api.json
- https://kioskbuilder.acrelec.com/
- https://acrelec.com/digital-signage/
- https://atp.acrelec.com/
- https://assist.acrelec.com/
- https://acrelec.com/wp-json/wp/v2/types
- https://acrelec.com/robots.txt
- https://acrelec.com/wp-json/wp/v2/media?mime_type=application/pdf
- https://acrelec.com/wp-content/uploads/2023/05/CLOUD-SERVICES-TERMS-AND-CONDITIONS-US.pdf
- https://acrelec.com/wp-content/uploads/2023/05/GENERAL-TERMS-AND-CONDITIONS-US.pdf
- https://acrelec.com/wp-content/uploads/2025/07/Dunkin_Pricing.pdf
- https://acrelec.com/wp-content/uploads/2022/04/Acrelec_SS_McD_ODMB.pdf
- https://acrelec.com/wp-content/uploads/2020/10/QTIMER_McD_US.pdf
- https://acrelec.com/bridge/
- https://assist.acrelec.com/